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Bank House

Certificate of Excellence
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Smithy Bank, Alton ST10 4AD, England
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1 room 1 adult
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Bank House
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476 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 13, 2015

I was in the area for a friends 40th & stayed at Bank House. There are plenty of great things to say about this place. Staff are so friendly and welcoming. Rooms are Very clean and tidy and well presented. Nice spacious room with a great bed. Fantastic themes run through each room. Breakfast was included in the room rate... More 

Helpful?
Thank DannyBoy20
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your delightful review of Bank House. We are thrilled that you liked our place and enjoyed your stay with us. With a guest like you it would be our pleasure to see you for a second visit. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 11, 2015 via mobile

Stayed here with another couple. Beds very comfortable and huge!!!!probably the best I've slept in...... Felt like a princess 😊 breakfast good and the staff are great. Only downside was the other business owners around this area..... Certain pubs like to charge tourists more than the locals..... We found this out after a few drinks and left. Took a carry... More 

Helpful?
Thank Lucia S
Lynn P, Owner at Bank House, responded to this review

We are pleased you enjoyed your stay with us and found us welcoming. However, I am very disappointed to read that you felt a local establishment charged you more than the locals and I would love to know which establishment it was. I have never heard of this happening before and wish you had mentioned it at breakfast. Perhaps you... More 

Consett, United Kingdom
1 review
5 of 5 stars Reviewed November 8, 2015

There are lots of great things to say about this place! Staff are so friendly and welcoming, almost felt at home. Very clean and tidy and well presented. Nice spacious room with a great bed, probably the most comfiest bed I've stayed in hotel wise. Lovely area with pubs just a few minutes away. Tasty breakfast in the morning and... More 

Helpful?
Thank Amy H
Lynn P, Owner at Bank House, responded to this review

Wow what a wonderful review. Thank you very much. The staff and I really appreciate your kind words. We work hard to ensure our guests are cared for and have an enjoyable stay so on that note we do hope we see you again. More 

1 review
5 of 5 stars Reviewed November 2, 2015 via mobile

Great room hotel well placed in relation to the theme park. Staff were very helpful on arrival giving advice about local area and where to go etc... Room was spot on and comfortable. Breakfast in the morning made to point. Would stay again and recommend to anyone.

Helpful?
Thank Daniel S
Lynn P, Owner at Bank House, responded to this review

Thank you for your very kind review. We staff at Bank House really appreciate your lovely comments and would be delighted to welcome you back for another visit. More 

Sheffield, United Kingdom
2 reviews
5 of 5 stars Reviewed November 1, 2015

brilliant room, wonderfully furnished. Relaxing atmosphere. Very easy to get to alton towers. lovely breakfast all cooked from scratch. lovely helpful staff. would defiantly recommend and go back again.

Helpful?
Thank Sarah A
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your lovely review of Bank House and its staff. We really appreciate the kind comments which make our job so worthwhile. It would be lovely to see you for a second visit. More 

Benson, United Kingdom
2 reviews
5 of 5 stars Reviewed October 20, 2015

First of all, all of the staff at this hotel are lovely! The hotel itself is very clean and well looked after, the rooms are all different and interesting. We got to pick out of 2 different rooms as the hotel was not that busy on the night of our stay which was nice. The room itself has a comfortable... More 

Helpful?
Thank Critchleyb
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your lovely flattering review. We are delighted that you enjoyed your stay with us. With regard to you being offered a choice of rooms we at Bank House believe that if we go the extra mile with our guests it shows and hopefully it impressed you. Once again thank you and we do hope that... More 

Huntingdon
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 15, 2015

My mum (80) and I both really enjoyed our stay at Bank House and would return. We stayed in the Two Tone Room with twin beds. It was very clean and "mod'ern"! Lyn the host was very welcoming. Huge breakfast with optional fresh local oat cakes (like pancakes but healthier). The main street though busy during the day was dead... More 

Helpful?
Thank GreyhoundHunts
Lynn P, Owner at Bank House, responded to this review

I'm delighted that we looked after you during your stay. We really appreciate you taking the time to review us and are flattered by your kind comments, thank you. Do hope we see you again. More 

Bishops Stortford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 14, 2015 via mobile

From the friendly welcome you receive upon your arrival to the time you leave, the Bank House doesn't disappoint. Nothing was too much trouble for Lynn and her team during our stay and you can tell they genuinely can tell they care about your stay whilst you are there. We had the Marilyn room, this room was very big and... More 

Helpful?
Thank jimboflash
Lynn P, Owner at Bank House, responded to this review

Thank you for your overwhelmingly brilliant review of Bank House. We really do appreciate your comments and have taken on board our creaky bed. Four posters can be a little unpredictable and my husband is on the case as I write. Do hope we see you again. More 

Perth, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 14, 2015

Can't say enough about this clean, well equipped & friendly B & B. The breakfasts were as good as you'll get - especially the yoghurt - which isn't your usual supermarket line. Lynn & her staff were very helpful. There are 2 or 3 options close by for dinner. What more could one want?

Helpful?
Thank Mal H
Lynn P, Owner at Bank House, responded to this review

G'day Mal and Liz. Thank you for your kind and flattering review of Bank House, Not expecting to see you two seasoned travellers again, distance being a bit of on object, but would be great if we did. You two brought us some interesting insights into our own country so cant imagine what I could learn about the rest of... More 

Bristol, England, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed September 13, 2015 via mobile

My title says it all the rooms are beautiful & clean, the staff are friendly& the breakfast menu is extensive & delicious brought to you by waitress service plus a selection of cereals toast & as much tea & coffee as you would like, would recommend to anyone

Helpful?
Thank Lulubelly1983
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely review, we are flattered. We know how precious your stay was being a child free anniversary celebration and we're delighted we shared it with you. Do hope we see you again for that well earned break you deserve with four children!!! More 

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