We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Alton B&Bs / inns

Bank House

4.0 of 5 Bed and Breakfast   |   Smithy Bank, Alton ST10 4AD, England
Hotel website
Hotel amenities
Special Offer
3 day discount
Save Saved
You added Bank House to your Saves list
Bank House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
98%
Ranked #1 of 10 Alton B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Sunshineloverw Edinburgh
  • Overview
  • Reviews (382)
  • Photos (105)
  • Amenities
  • Q&A
  • Room tips (67)
  • Location
  • More
Write a Review

382 people have reviewed this hotel

Traveler rating
    351
    25
    5
    1
    0
See reviews for
142
112
1
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • Any
English first
Edinburgh
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here July 2014 and enjoyed every second. We booked Alton Towers for our son's 3rd birthday and stayed at the hotel for two nights. The staff were all so friendly and helpful, they even put balloons and a banner up the morning of my son's birthday. We ate at the restaurant that was a short walk down the... More

Was this review helpful? Yes
Wakefield, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a two night stay in the Flintstone family room with my daughter in law and two grandchildren. We can't praise the place enough. Very spacious rooms, spotless clean and very comfy beds helped the children sleep all night. All staff were very helpful and friendly, even when my granddaughter wanted dinosaur for breakfast . She was very happy with... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

Travelled for a 2 day trip to Alton Towers. Not only was this B&B a revelation, but Alton itself was a beautiful village. Lynn was first class, not only in making us feel extremely welcome, but also in recommending restaurants to eat in (Tip - if you go to The Royal Oak, don't order a starter!! The portions are enormous... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for one night after a visit to alton towers. We were made to feel immediately welcome. We stayed in the Boudoir room and it was amazing. The pictures do not do it justice. Lovely room with a comfy bed, fridge! And whirlpool bath. Breakfast was excellent and the local pubs were lovely. Highly recommended. We will be back!

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

We are thrilled that you enjoyed your stay with us and we'd love to see you for a return visit. We try really hard to offer a good service to our guests and its a pat on the back when our visitors tell we got it right. Thanks again. More

Glenrothes, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Highly recommend this B&B for families. We traveled as a family of 5 which is very hard to accommodate but Lynn and her lovely hubby had a very spacious room for us with bunk beds and a single bed for the children and a huge double bed in an adjoining room for us. The fact that the room was decorated... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Wow what a fab review, I'm almost embarrassed and my husband has gone a bit swaggery again! Absolutely delighted that you enjoyed your stay. Do hope we see you again. More

Stoke, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great b&b with a 3 minute drive away from Alton Towers, excellent location surrounded by pubs/restaurants and a local shop opposite! Also has a car park :) Staff are very helpful and friendly offering help with directions and recommending excellent places to eat at! Greatly welcomed by staff, explained how things run and showed around the b&b. Breakfast room and... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Gracious, what a wonderful review. Thank you very much. I think we deserve to be a little swelled headed after reading your comments but don't get cocky Bridget and Maurice there is no rise!! More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

me and my boyfriend stayed here for his birthday I was very impressed very clean friendly helpful. and the pub down the road the food was amazing. we've decided to do this every year now and will be 100% staying here on our next trip to Alton towers. As a couple id recommend the marlin suite was really nice. thank... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Really pleased that you enjoyed the Marilyn room. Its a touch of luxury for couples to enjoy the whirlpool bath and the four poster bed. Look forward to seeing you again next year. More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed at Bank house with my daughter, neice and nephew for a visit to Alton Towers I must say I would usually stay either in the Alton Towers Hotel or in a local Premier Inn but as they were all booked up I thought I would give Bank House a try and I have to say it was impressive... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for taking the time and effort to review us so well. We're sorry you had trouble with the telly. We had the problem( disconnection from the dish) sorted the next morning and hope it didn't detract from the enjoyment of your stay. More

Hertfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Really lovely place, the rooms are totally unique and you can see how much thought and care has gone into their design. The owners are very kind and friendly, they even gave me some painkillers as I had a banging headache after overdoing it at the towers! Breakfast was delicious, so much variety- we'll definitely stay here again highly recommended.

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely review. We would definitely like to welcome you two back for a second visit. More

Yorkshire, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Just a short distance to Alton Towers nice stop over for a night or 2. Short walk to a lovely pub Royal Oak. Owners are a liitle over the top but very friendly and will force you into eating loads at breakfeast. Pancakes to finish it all off. stayed in the Mod Room which is OK just watch out for... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your frank and honest review. We are delighted that you enjoyed your stay with us. Do hope we see you again for a return visit. More

Owners: What's your side of the story?
If you own or manage Bank House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Bank House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bank House

Address: Smithy Bank, Alton ST10 4AD, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bank House 4*
Reservation Options:
TripAdvisor is proud to partner with T4B, Booking.com, Priceline and BookingOdigeoWL so you can book your Bank House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bank House Hotel Alton

105 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Room/suite (61)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (20)
Viewed
Other (1)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Official Description (provided by the hotel)
4* Bed and Breakfast 1 mile from Alton Towers Resort. Bank House is located in the heart of Alton village and within walking distance of all of the pubs which serve food. All rooms are themed and en-suite with freesat tv/dvd, tea/coffee making facilities and hairdryers. Four poster rooms have whirlpool baths. Free on-site parking. ... more   less 
Number of rooms
7

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer