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Bank House

Certificate of Excellence
4.0 of 5
Hotel website
Smithy Bank, Alton ST10 4AD, England
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10% off room rate
Bank House
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Ranked #2 of 11 Alton B&B and Inns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 weeks ago
Kitling W Crawley, United Kingdom
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465 Reviews from our TripAdvisor Community

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    36
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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  • All months
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  • Mar-May only
    (124)
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Crawley, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location 5 minutes drive to Alton Towers. Warn Welcome and service from Lynn and staffs. Lovely room and whole building is clean and tidy. Would highly recommend to anyone who is visiting the area or Alton Towers to stay. Myself and my husband are happy to return and stay in future.

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your kind review. We were happy to share in your husbands birthday treat, do hope it will be a memorable one. It would be our pleasure to welcome you back for another visit in the future. More 

London
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I loved the look of Bank House the moment I saw the photos on the booking site. We stayed there for a night before going to Alton Towers and loved it. The rooms are all individually and brilliantly decorated, fun but still stylish. We stayed in the Bond Room. Lynn was a charming hostess. I had organised a bottle of... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your glowing review, we really appreciate it. It would be our pleasure to see you back for a second visit and now you've seen all the rooms you can take your pick. Again many thanks for the review. More 

Birmingham, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at this fantastic Bed and Breakfast with my son at the end of June to visit Alton Towers and could not fault it!!. Excellent host who showed us to our room and explained everything we needed to know. Lovely spacious quirky bedroom , we stayed in the Two Tone room as a Twin it had all we needed... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your fantastic review. We really appreciate your comments and feel quite humbled because its our job to look after you. Do hope we see you again. Same service guaranteed - promise. More 

Scotland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Thoroughly enjoyed our visit to Bank House, Alton village & Alton Towers. We stayed for 2 nights at Bank House and had a great time. The accomodation is fun, well styled and of a high standard. We stayed in the Two Tone room which was large, very clean and so comfortable. Plenty of tea/coffee/hot chocolate and nice biscuits. We received... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

What a lovely review. Thank you very much for taking the time and effort to review us. Hopefully this will be of help to future visitors. We are thrilled that you enjoyed your stay and hope that we will see you for a return visit. More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 26, 2015

We arrived just before 9pm to a lovely warm welcome and were shown up to the Two Tone Room. The room itself was very big with a lovely en suite shower room. The shower was so powerful it came out of its holder when we switched it on - it was fab! Landlady was absolutely great - even recommended somewhere... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your kind review. We are delighted that you enjoyed your stay with us in the Two Tone room with the Ska dancers and memorabilia. Do hope we have the opportunity of hosting you again. More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed June 24, 2015

We stay in for two nights to celebrate my boyfriend 30th Birthday. The hotel is very nice and Lynn gave us a warm welcome, thanks again for putting up the birthday banner. The breakfast was lovely, I highly recommend staying here and we definitely want to come back. Thanks again for a lovely stay Lynn

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your kind review, we all appreciate it and it makes our efforts feel well rewarded. The banner was no trouble and we hope it made you giggle. It would be our pleasure to welcome you back for a return visit, lovely guests like you are a pleasure. More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 23, 2015

Stayed here on 21-22/5/15 for our two day trip to Alton towers and it's an ideal location not far from the towers, they have parking and the rooms are just as described. Tea and coffee facilities, fridge,TV, hairdryer and plenty of room, we could of stayed longer easily as it was so nice. Beds were comfortable but we couldn't turn... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely review and kind comments. Sorry our 4 poster was creaky. I have asked my husband to look at the problem and resolve it. We are delighted that you may return and look forward to welcoming you. More 

Grassington, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 23, 2015

We have just got back from a two night stay at bank house. We stayed in the mods room it was very comfortable and bigger than we expected. We did experience some noise from the passing traffic going through the village but it didn't last long. the breakfast was lovely and well presented and the hosts very friendly. this is... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely review. We feel that you hit the nail on the head when you say that guests get what they pay for because our location is so convenient for restaurants and pubs and we do go the extra mile with service so as to make our guests as comfortable as possible. Do hope we see you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015

Stayed here for a couple of nights while visiting Alton Towers, great b+b, the themed rooms are amazing and Lynn the owner is very pleasant and helpful, the breakfast is first class, would highly recommend a stay here and would definitely come back!!

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

It would be our pleasure to welcome you for a return visit. Thank you for taking the time and trouble to review us, we really appreciate it and promise to give you the same service when you return. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 22, 2015 via mobile

When arriving at the bank house we were greated with a warm welcome! We were shown to our room which was the punk rock room! It was lovely and homely. Beds were comfortable and a short distance from the Alton towers park! Breakfast was lovely aswell. The owners can't do enough for you and it's never too much trouble! Great... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your kind comments and lovely review. We try our best to give good service and it makes our job even more enjoyable when we receive lovely comments like yours. Hope to see you again. More 

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