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All 10 Alton B&Bs / inns

Bank House

4.0 of 5 Bed and Breakfast   |   Smithy Bank, Alton ST10 4AD, England
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Ranked #2 of 10 Alton B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
ADJay Warwick, United Kingdom
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432 reviews from our community

Traveler rating
    395
    31
    5
    1
    0
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167
123
1
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Warwick, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here in November for my daughters 16th birthday. As it was scare fest at Alton towers we were allowed to check in early allowing us to have a full day in the park. Ďue to a cancellation we were up graded to the flintstone room which even with to 16 year old girls we all loved and thought... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Your review is really appreciated, thank you very much. It was our pleasure to be able to upgrade you and we are delighted that you enjoyed the room. Do hope we have the pleasure of hosting you again. More 

Stoke-on-Trent, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 8, 2014

Bank House is an amazing little bed and breakfast - Lynne(the owner) is amazing and did go over and above what we expected. We had visited Alton Towers on a day what could be compared to a monsoon and she accept us early. On the following day we required an early departure for a wedding but she did do our... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your lovely review of us at Bank House. We are delighted that you enjoyed your stay and its lovely to read such gratifying comments. We try to accommodate all reasonable requests and to go 'the extra mile' to be helpful. Thank you for staying with us and we hope to see you again. More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

We stayed at the Bank House this weekend with a trip to Alton Towers the following day. When myself and partner arrived we were greeted by Morris who was very welcoming. The room was spotlessly clean and very spacious. We stayed in the Marilyn room which was decorated lovely with a beautiful and very comfy four poster bed, the spa... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

oh no you have praised Maurice by name so there'll be no living with him in the kitchen!! But seriously, thank you very much indeed. We would love to welcome you back and promise the same level of courtesy and service. More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2014

Really nice owner who cares for you like family. Comfy beds, well themed rooms with plenty of space. The breakfast is amazing! Close to Alton Towers - making it ideal for staying after park visits. This was our second visit, will definitely stay again!

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Your review of us at Bank House was awesome. We really appreciate your kind comments and would love to see you return to us for your 3rd visit. Perhaps you could try one of our' new for 2015' rooms next year. Check out our website in the new year for pictures. More 

Luton, United Kingdom
1 review
5 of 5 stars Reviewed November 3, 2014

I can highly recommend Bank House. We stayed over night on a 2 day trip to Alton Towers for scarefest week for my daughter's birthday. Our stay was perfect and Lynn made us feel so welcome. The rooms were clean and very comfortable, breakfast was "yummy" and Lynn even decorated the breakfast table for my daughter's 10th Birthday etc -... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

A big thank you for your 'wonderful' review. Making a breakfast table special for a youngsters birthday is part of the package with us and we are delighted that she enjoyed the treat. Hope to see you again. More 

Boston, England, United Kingdom
1 review
4 of 5 stars Reviewed November 3, 2014

We recently stayed at Bank House with our two children whilst enjoying a 2 day pass for Alton Towers. The room was great and plenty of space for the 4 of us, the children enjoyed the themed room and slept very well. Bank House is organised and helpful if you are visiting Alton Towers which was ideal and allowed us... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely, kind review of Bank House. We really try to offer a good service to our guests and appreciate when its noted. More 

Wigan, UK
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

Had a lovely stay. Breakfast awesome, nothing too much trouble. loads of choice and food cooked hot to order, no warming lamps and dried up eggs. Really good. Rooms good fun and well stocked with tea,coffee etc and nice toiletries. Nice and quiet no problems sleeping Will def come again? If you have a big car which we do then... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Delighted that you enjoyed your stay in our Flintstones room. We really appreciate your kind comments, it's rewarding for all the staff. Do hope we see you again. More 

Winchester, United Kingdom
1 review
5 of 5 stars Reviewed October 27, 2014

Very warm welcome, made us feel like we were extended family! Really helpful advice on places to eat, clean, tidy room and comfortable beds. Great breakfast and a stones throw from Alton Towers. Perfect.

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your perfectly lovely review. Its our pleasure to host appreciative guests like yourselves and we do hope to see you again for a 2nd visit. More 

Croydon
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 26, 2014

My son and I returned to bank House after staying here with the rest of our family in May. We received the same warm welcome and nothing was too much trouble for Lynn, Maurice and their staff. We stayed for two nights whilst visiting the Towers for Fright Fest. Breakfast was great and our room (Punk Rock) was clean and... More 

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

It was great to see you again and we are delighted that you enjoyed your second visit with us in the Punk Rock room. Thank you for your generous comments, we truly appreciate it. More 

Iver Heath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 26, 2014

Our 3rd stay at this lovely B&B fantastic hosts nothing is too much trouble. Well located for Alton Towers the rooms are great fun and the breakfast is superb!! Some lovely local pubs within walking distance can't wait for visit number 4!!

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for a super review of Bank House and staff. It will, of course, be our pleasure to welcome you back for a 4th visit. We are revamping 2 rooms for the 2015 season so watch our web site for the finished room pictures. More 

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Additional Information about Bank House

Address: Smithy Bank, Alton ST10 4AD, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $
Hotel Class:4 star — Bank House 4*
Number of rooms: 7
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Also Known As:
Bank House Hotel Alton

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