We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 10 Alton B&Bs / inns

Bank House

4.0 of 5 Bed and Breakfast   |   Smithy Bank, Alton ST10 4AD, England
Hotel website
Hotel amenities
Special Offer
3 day discount
Save Saved
You added Bank House to your Saves list
Bank House
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
98%
Ranked #2 of 10 Alton B&B and Inns
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Blair D
  • Overview
  • Reviews (406)
  • Photos (105)
  • Amenities
  • Q&A
  • Room tips (74)
  • Location
  • More
true
Write a Review

406 people have reviewed this hotel

Traveler rating
    372
    28
    5
    1
    0
See reviews for
153
117
1
2
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel, beautiful surroundings, beautiful room, fantastic breakfast options and probably the comfiest bed ever. Also the housekeeping team are top notch, the staff were really nice and helpful with everything including helping us get to alton towers which was our reason for staying.

Was this review helpful? Yes
Rochester
1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed at Bank House for two nights for a two day trip to Alton Towers, which is just a five minute drive. We had read the excellent reviews left by previous guests and were not disappointed. The staff were all very friendly and helpful, the rooms were spacious, spotlessly clean and comfortable. The breakfast served was second to none,... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely review of Bank House and the team who run it. We are delighted that you enjoyed your stay with us and look forward to the possibility of welcoming you back for a second visit. Same service guaranteed. More

Cardiff, United Kingdom
Top Contributor
98 reviews 98 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I loved our one-night stay at Bank House for our wedding anniversary, after a tiring but fun day at Alton Towers, which is just 5-minutes drive away. Lynn and Maurice were very friendly and welcoming and made us feel at home. Our room was spacious, clean and comfortable with all the mod-cons. The guest house has its own small car... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for taking the time to review us at Bank House. We trust you enjoyed your stay with us despite the noisy children, and I remember they were particularly noisy. In fact I think the dining room emptied very quickly that morning. Parents eh!! Do hope we see you again. More

1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Enjoy staying here owners very helpful and top service all around could do more for you would stay here again am hoping to stay again next year some time with my children. Room are really big and breakfast is brillant so much choice

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you so much for your brilliant review. Your kind comments are well received by all the team who work hard to deliver a first class service. Hope we welcome you back next year and promise the same level of service. More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here (family of 6) for one night before checking into Alton Towers. We arrived a bit late, but Lyn and Maurice were very accommodating and showed us up to the rooms which are very brightly (tastefully!) decorated and a real interest point. The rooms were of a reasonable size, we had a double bed and a bunk bed... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thank you for your lovely review of Bank House and the staff. It is greatly appreciated when our guests leave their comments and best of all we love the praise. All the staff work hard to give our guests a relaxing stay and we are delighted you enjoyed your visit. More

Essex, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel as it was close to Alton Towers and the cheapest on our seach. We wasn't expecting much when we arrived, but it was fantastic. The room theme really suited my friend and I which impressed us straight away. The owners were lovely and very accomodating. We were given plenty of information on where to eat... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Hey girls what a fab review. Thank you so much for taking the time to review us. Delighted we exceeded your expectation and do hope to see you again. More

Portsmouth, England, United Kingdom
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived and drove straight past lol, The sign for Bank House is on the wall in the opposite direction I came from, Parked absolutely fine. Greeted by Lynn, very friendly and bubbly lady. Showed us to our room which was the Marolyn room, on walking in the bed and the Marolyn decor did give you the wow factor, but if... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Thanks for your detailed review of Bank House and delighted that you enjoyed your stay with us. Do hope we see you again. More

Ireland
1 review
5 of 5 stars Reviewed 1 week ago

My Wife and I stayed here with our 5 year old Daughter last week. The welcome we received was outstanding. Lyn, Maurice and Bridget went above and beyond to make our stay as pleasurable and memorable as possible. The Mod room was fantastic! The beds were exceptionally comfortable and the attention to detail in the decor was amazing. The room... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

How lucky are we to have received such lovely visitors as yourselves. It was our pleasure to make a fuss of your little girl, she is a delight. Glad we made your trip to England a happy one and do hope to see you again. More

1 review
5 of 5 stars Reviewed 1 week ago

We stayed one night, the room was very nice and clean. The bed amazing, so comfy !! The owner was very nice and everyone was very friendly. I really recommend this place to everyone! We will love to stay in here again. The location is very close to Alton Tower. Breakfast is included on the price , and the was... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

'Over the moon' that you found us friendly and helpful. Your review is very kind and generous and we certainly hope to see you again. More

Stoke-on-Trent, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Myself and my husband booked out the whole of the B&B for our wedding night! Lynn and Maurice's rates were much more realistic than our wedding venue and the themed rooms were an extra perk for our family and friends who stayed with us. All of whom have since commented on how fab the hotel was and have already started... More

Was this review helpful? Yes
Lynn P, Owner at Bank House, responded to this review

Aww thank you its not often that a bridal party is as much fun as yours was. We are thrilled to have hosted you and your guests and thank you both very much for your kind and glowing review. Trust we looked after all your guests(they're such good drinkers) Best wishes for a long and happy marriage. More

Owners: What's your side of the story?
If you own or manage Bank House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Bank House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Bank House

Address: Smithy Bank, Alton ST10 4AD, England
Phone Number:
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Bank House 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and BookingOdigeoWL so you can book your Bank House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Bank House Hotel Alton

105 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Room/suite (61)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (3)
Viewed
Dining (3)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Room/suite (20)
Viewed
Other (1)

Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Class
Official Description (provided by the hotel)
4* Bed and Breakfast 1 mile from Alton Towers Resort. Bank House is located in the heart of Alton village and within walking distance of all of the pubs which serve food. All rooms are themed and en-suite with freesat tv/dvd, tea/coffee making facilities and hairdryers. Four poster rooms have whirlpool baths. Free on-site parking. ... more   less 
Number of rooms
7

Questions & Answers

Questions? Get answers from Bank House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer