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All 4 Alton hotels

Alton Towers Hotel

Alton Towers, Alton ST10 4DB , England
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Alton Towers Hotel
Ranked #3 of 4 hotels in Alton
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1,293 people have reviewed this hotel

Traveler rating
    421
    425
    267
    110
    70
See reviews for
625
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4
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
Date | Rating
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English first
Rickmansworth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Rocking up to check-in the early evening to be told you can't make a dinner reservation in any of the restaurants for 2.5 hours isn't acceptable - especially when you have a 9 month baby and a 6 year old in tow. Then for the hotel reception to inform there's no room sevice either. Had to settle for a bag... More

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed in Splash Landings this weekend for a 30th birthday present. On arrival staff we're very helpful. Food in the Emperors Grill was amazing well worth the money, drinks a little pricey. All in all a little over priced for just a room and breakfast maybe splash landings water park ticket should be thrown in free as well. But over... More

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wales
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We enjoyed two nights at the hotel. Had a 50% off voucher so 2 nights for £175 bed and breakfast family room. Room was clean and comfortable. Pirate bill entertainment for little ones added surprise. The hotel grounds were lovely on a summers evening. We didn't eat at the hotel in the evenings but breakfast was plentiful and the queue... More

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Liverpool
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The whole Alton towers experience is amazing. Stayed over two years in a row at the Alton towers hotel and it will not be our last. The staff are always going over and above for you, so friendly and helpful. Love it and I can't wait to stay over again soon.

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

Well what can i say about the Alton Towers hotel, me, my wife and autistic son just spent Two nights here, and to be honest it was disappointing, no air con for room just an old free standing fan with a lead so short that it proved useless, a T.V with only 4 or 5 channels for the evening after... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is absolutely fantastic. I am a huge theme park fan and Alton Towers is my favourite theme park in the UK. Alton Towers Hotel is somewhere me and my fiancé call 'our place'. Our happiest memories are at this theme park. We just keep coming back. We have visited 5 times in the past year and plan on... More

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Peter F, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Adam L, Thank you for your 5 star review on Trip Advisor! We're delighted to hear you enjoyed your stays with us, and find our staff very friendly and helpful. We particularly are pleased to hear your experiences with us, and your views on our fantastic food quality across the Resort! We look forward to seeing you both again... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We are so pleased with Alton towers resort and theme park. The hotel was exceptional and our children loved it. We paid extra for Alton towers hotel and I am so glad. We visited splash landings - lets just say it wasn't as nice as next door. Staff lovely- entertainment excellent-theme park /cbeebies exceptional

Was this review helpful? Yes
Peter F, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear KimB3, Thank you for your 5 star review on Trip Advisor! We're delighted to hear you enjoyed your stay with us in the Alton Towers Resort, and enjoyed our theme park too! We take great pride in our Resort, and we're delighted to hear your comments regarding our staff and entertainment. We shall pass these onto our relevant teams!... More

Dumfries, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here with a group of 5, a sisters getaway! Five in same room, and it was brilliant! Got an amazing deal, actually couldn't believe it! Included breakfast which was without a doubt the best breakfast we have had in any hotel ever. Choice was unbelievable. The room was great and ideal for what we needed, Ate in the splash... More

Was this review helpful? Yes 1
Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear emma c, Thank you for taking the time to complete a review on Trip Advisor. We are delighted to read that you had such a fantastic stay at the Alton Towers Hotel, and had fun visiting the Theme Park too. We are glad that you enjoyed both your breakfast and evening meal, and would highly recommend staying with us!... More

Chertsey, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I booked this as a treat for my son. The positives first- the moon voyager rooms are great ad my son loved the decor and the little spacey gadgets. The xbox was a bonus too. The additional early access to the spark means that you can try out a couple of rides before quests build. Unfortunately circumstances meant that we... More

Was this review helpful? Yes 2
Peter F, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear adthomas, Thank you for your review on Trip Advisor. We're pleased to hear you enjoyed your Moon Voyager Room in the Alton Towers Hotel, and the Early Ride Time offering available when you purchase tickets as part of your hotel package. We're sorry to hear your experience from arriving late. Our restaurants serve until 9:30pm or 10pm depending on... More

Cumnock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our third visit to Alton Towers/Splash Landings. We booked two moon voyager rooms (the only rooms available). The rooms themselves were clean and although not huge, quirky and adequate for the amount of time we spent in them. The staff are lovely and try hard to make everyone feel welcome. Queuing at the park is expected but with... More

Was this review helpful? Yes 1
Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear George H, Thank you for taking the time to complete a review on Trip Advisor. We appreciate receiving feedback from all of our guests and are pleased to read that you had a great time at the Alton Towers Hotel, staying in a Moon Voyage Room. We are glad that you found our staff to be helpful and polite... More

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Additional Information about Alton Towers Hotel

Address: Alton Towers, Alton ST10 4DB , England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$$$
Also Known As:
Alton Hotel Tower

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Official Description (provided by the hotel)
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure!Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more   less 
Number of rooms
175

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