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Alton Towers Hotel

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Alton Towers, Alton ST10 4DB , England
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Alton Towers Hotel
Ranked #3 of 4 hotels in Alton
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1,359 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
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English first
retford
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Even my 11 year old daughter was impressed with the whole weekend. The place is spotless inside and out. The rooms have the theme running through them. We ate last night in the secret garden and we all had something different and the food was of great standard. The service was excellent and we had our drink and food in... More

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York, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

We have stayed at The Splash Landings hotel for the last 3 years but this year we tried The Alton Towers hotel. We are a family of 2 adults and 2 children and have always enjoyed our stay. We usually have a day or 2 at the theme park and a day at the waterpark. Unfortunately after this visit we... More

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Bolton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We managed to get the last room for the weekend we wanted to stay and I must say what a good decision. Nothing was too much for the staff. We checked in at about 10am, they stored our luggage and we spent the day in the waterpark. Everywhere is clean and the whole place is geared up for children, you... More

Was this review helpful? Yes 2
London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

me and my hubby booked into splash landings hotel as we have two young children. the decor is bright colours with so much going on. the children loved looking at the water park in side the building. once checked in we was to or room. we went to this hotel in 2006. and nothing has changed. dust glore in the... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As per the title, me and the family come every year - usually around ten of us. We think the whole place is magical and always love it (see previous reviews). We still enjoyed it this time but unfortunately feel I need to report that the quality and choice of food as well as the speed of service in the... More

Was this review helpful? Yes 1
Worthing, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed at alton a few times now and I have to say it is always a fantastic experience... This time we had an issue with the dates we booked and I called them up and explained... They sorted it all out for us at no extra cost. When I booked I asked to be out of the way... More

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Contributor
19 reviews 19 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I had booked a one night stay + park tickets for a treat for my sister’s birthday and it was amazing and definitely worth every penny! We stayed over the bank holiday weekend. We had a family voyager room and it was smashing. We arrived at about 10 and checked in and collected our tickets, and stored our luggage while... More

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Teesside
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Got back today from an overnight stay in a voyager room, two adults two children, seven and five.Room was fabulous, decor, layout and immaculately clean. Reception staff were very pleasant and helpful and were knowledgeable regarding cariba creek, theme park etc. We dined in the secret garden and the food and service were both excellent.Prices were as expected, great value... More

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Management response:

Dear Marty M, Thank you for your review. We are delighted to read that you had a lovely time at the Alton Towers Hotel in a Moon Voyage Room. We are pleased that you found our staff members to be helpful and polite, and enjoyed both your evening meal and breakfast. We really hope to welcome you back to the... More

cardiff
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just returned from an overnight stay at The Alton Towers Hotel after booking it as part of a half price promotion by the Sun newspaper (including two free tickets for the park on an allocated date) Didn't really consider what the hotel was like as we need to stay somewhere because we live so faraway .That said was pleasantly surprised... More

Was this review helpful? Yes 1
Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear suephCardiff, Thank you for your review. We are pleased to read that you had a fantastic short break at the Alton Towers Hotel and had a great time visiting the Theme Park. We look forward to seeing you again in the future! Best wishes, Charlotte Alton Towers Resort More

Newcastle upon Tyne, United Kingdom
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have been desperate to stay in this suite for years now, and I have to say it was certainly worth the wait! I was absolutely delighted with the room, it is very girly, and perfect for a hen weekend. We were all able to get ready for our evening meal at the same time thanks to the seats and... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear ZazzyGAltonFan, Thank you for your review. We are delighted to read that you had a fantastic short break at the Alton Towers Hotel in the Sleepover Room. It's great that you had such a lovely Hen Party with us and enjoyed your evening meal in the Secret Garden Restaurant. We really look forward to seeing you again soon! Best... More

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Additional Information about Alton Towers Hotel

Address: Alton Towers, Alton ST10 4DB , England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $
Also Known As:
Alton Hotel Tower

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Questions? Get answers from hotel staff and past guests. Ask a question
Official Description (provided by the hotel)
This unique hotel is themed around the incredible explorer Sir Algenon, who has made the Alton Towers Hotel his home. There are plenty of fun and quirky features to discover, including his amazing flying ship which has crash landed right in the middle of the Hotel. Wake up in our explorer-themed bedrooms, ready for your next adventure!Our Secret Garden restaurant offers a delicious brasserie style menu, and the evening entertainment is perfect for all ages.Whichever hotel you are staying in at the Alton Towers Resort, you can choose to eat in any of the restaurants and drink at any of the bars. ... more   less 
Number of rooms
175

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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