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Alton Towers Hotel

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Alton Towers, Alton ST10 4DB , England
Hotel amenities
Alton Towers Hotel
Ranked #3 of 4 Hotels in Alton
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1,447 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Yorkshire
Contributor
11 reviews 11 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here with our 3 children for my eldests 9th birthday. We have stayed many times and it never looses it's magic. We were checked in quickly and our room was lovely and spacious for the 5 of us. The bathrooms have been redone since our last visit and are clean and fresh the only problem was the shower... More

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Glasgow
Contributor
18 reviews 18 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited this hotel recently with my family, and had a single room. The room was a double with plenty of space and everything that I needed. Great bathroom, spotless clean, and lots of white towels and products. The staff in all areas were friendly and helpful. They were smart and professional. The Spa was great, with a lovely pool... More

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London, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Brilliant kid friendly hotel Stayed here for two nights for a birthday treat, my husband and my 21 month old son stayed here we're got a great deal on 2 night from a good fellow pizza and upgraded to a moon voyage room. Everything was brilliant from the moment we arrived the staff we friendly and useful full of information,... More

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Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

Arriving at the alton towers hotel I was pretty excited by the exterior of the hotel & the pumpkin people outside, the excitement however did not continue in my room it was a seaside theme & looked a bit tired the shower wasn't very powerful..I did however have an iron board & a hairdryer which was about as powerful as... More

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Dunfermline, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for one night and got upgraded to the moon voyage room. hotel itself was magical and having been at Alton Towers lots of times but always stayed elsewhere I def would recommend staying on sight. It was great knowing you could go back and the early rides in the morning was a nice touch. Hotel staff were great,... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear denise a, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you had a fantastic time staying at the Alton Towers Hotel recently, and found our staff to be so helpful and polite. It's great that you enjoyed Early Ride Time, plus your breakfast and evening meal at the... More

2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 2 nights on business (for which we used the on-site conference facilities). This was the second time my company has chosen the Alton Towers Resort- last time we were placed in Splash Landings (not a great experience) but the Alton Towers Hotel was of a much higher standard. The rooms are of glorified Premier Inn... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear hannahk89, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you enjoyed your recent stay at the Alton Towers Hotel, and enjoyed the quirkiness of the Moon Voyage Room. It's great that you enjoyed both your evening meal and breakfast too! We hope to welcome you back to the... More

Glasgow
1 review
2 of 5 stars Reviewed 6 days ago NEW

We recently stayed at the towers hotel for a long weekend. Two adults and two kids, 8 and 5, had a fantastic time at the park. If only the hotel went even partway to matching. Unfortunately we weren't impressed at all with the hotel and the service received. To start with we arrived to two rather dour and uninterested staff... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Kevin M, Thank you for taking the time to complete a review on Trip Advisor. We pride ourselves on our guests enjoying a memorable and magical stay with us and we're sorry if your visit did not live up to your expectations. If you could please email further details to guest.relations@alton-towers.com a member of the Hotel Management Team will... More

Thornton Cleveleys, United Kingdom
Top Contributor
243 reviews 243 reviews
24 hotel reviews
118 helpful votes 118 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we had such a great time last year we decided to stay again this year on the £99 deal. The hotel was lovely as was the room, bar, and the buffet breakfast. The early entry was also good to have. Roll on next year!

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Hannikins, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you had a great stay at the Alton Towers Hotel, and we hope to see you again soon! Best wishes, Charlotte Alton Towers Resort More

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

This was brilliant we stayed in the ice age room & loved it, plenty of space lovely furnishings overall fantastic. Would recommend it. And I'm looking forward to retuning next year to another themed room

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Vicky N, Thank you for taking the time to complete a review on Trip Advisor. We are delighted to read that you had a fantastic stay in the Ice Age Room, and we look forward to seeing you again soon! Best wishes, Charlotte Alton Towers Resort More

Paget Parish, Bermuda
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself was a bit old and worn, definitely overpriced for the standard of accommodation. The family room had the perfect layout for us, but was definitely past it's sell by date. Needs a good overhaul and updating. For the cost of everything, I was not very impressed. It is very convenient for the parks though, it's only saving... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear WoolyAdventurer, Thank you for taking the time to complete a review on Trip Advisor. We are sorry to read that your recent stay at the Alton Towers Hotel did not live up to your expectations. This year so far we have refurbished 27 Moon Voyager rooms, completed new bathrooms in all of our standard rooms and also added 4... More

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Additional Information about Alton Towers Hotel

Address: Alton Towers, Alton ST10 4DB , England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $
Number of rooms: 175
Also Known As:
Alton Hotel Tower

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