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Alton Towers Hotel

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Alton Towers, Alton ST10 4DB , England
Hotel amenities
Alton Towers Hotel
Ranked #3 of 4 Hotels in Alton
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1,498 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

I visited the Alton Towers hotel with my family in October during the ‘Spooktober’ fest. After a long drive to the park and an action packed day we were all shattered and looking forward to a night’s sleep in the Alton Towers hotel. Whilst our stay was short it was definitely long enough. When we got to the hotel we... More

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Bristol
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

My wife and I spent 2 nights at the Alton Towers Hotel with our 5 year old daughter and 2 year old twin boys. We stayed in a Family room. First the negatives. I started to find the music in the lift a little irritating after a while (although the children enjoyed it and I guess they’re the target audience).... More

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london
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW via mobile

my family and I visited the alton towers hotel for one night after having a full day at the park. by the end of the day we were obviously very tired but it was clear we wouldn't be getting much sleep that night. we went around the halloween time so there were shows in the early evening that went into... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear georgia n, Thank you for taking the time to complete a review on Trip Advisor. We are sorry to read that your recent visit to the Alton Towers Hotel did not live up to your expectations. The evening entertainment should come to a close at 10.30pm each night, so we are disappointed to read that this had a detrimental... More

Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed a night for the mid week break offer for the waterpark and had a great time. The basic family room has plenty space. There was a communal room with microwave and fridge for milk etc. The Secret garden restaurant had lovely food for dinner as well as a great breakfast buffet selection. Better than we were expecting it... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear sausagepop, Thank you for taking the time to complete a review on Trip Advisor. We are delighted to read that you enjoyed all aspects of your recent stay at the Alton Towers Hotel, and felt that it offered great value for money. We hope to see you again soon! Best wishes, Charlotte Alton Towers Resort More

Nottingham, United Kingdom
2 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at Alton Towers hotel followed by a day at Splash Landings. I must say that the staff in the Hotel really made our stay - Robin in the hotel bar went out of his way to be helpful and friendly, plus the singer in the Hotel was not only talented, but was fabulous at engaging the audience. We got... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Mark W, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you had a fantastic short break at the Alton Towers Hotel recently, and that you enjoyed all aspects of your stay. We are glad that you found our staff members to be so helpful and polite, and will... More

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We took our 20 month boy to cbeebies land, and from arrival to end it was such fun. We had a complimentary room upgrade and the Charlie and Lola room was wonderful. Positive staff and such a clean theme park.

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Heidsmbeech, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you enjoyed your recent short break at the Alton Towers Hotel, in the Charlie & Lola themed room. It's great that you found our staff members to be so helpful and polite too. We hope to see you again... More

Holmfirth, United Kingdom
Top Contributor
80 reviews 80 reviews
29 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Having stayed in a lot of theme park hotels over in the states I was expecting much more than what we got. Overall the hotel was nice. Check in was efficient and trouble free. The family room was good but the bunk bed was rubbish. The bunk bed creaked and groaned badly whenever the top child moved keeping everybody awake.... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear martinstev, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that overall you enjoyed your recent stay at the Alton Towers Hotel, and that your check in was efficient. We are sorry for the wait that you experienced for breakfast, we have identified certain times in the morning which are... More

darlington
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Like- £65 deal for a family inc b&b and entry for all to splash landings Nice hotel with large rooms Awesome Breaky fully buffet Splash landings is great for small kids maybe not for teens as not enuf slides. Entertainment provided in evening- a singer- even tho a week nite. Staff really nice n friendly. Dislike 10am checkout- why?? Splash... More

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Kings lynn
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We were staying at the main Alton towers hotel and the rooms were beautifully clean, and decorated.The gardens were beautiful with a lake and a fountain.Other things that were helpful were -2 choices of restaurant buffet, and a la carte -A bar serving drinks until late -live music playing -a buffet breakfast The only downside was that the new fairy... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear Becky W, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you enjoyed your recent stay at the Alton Towers Hotel recently. However, we are sorry if you were not informed prior to arrival that the Woodland Walk is currently closed, this is to allow for the development of... More

Blackpool, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My partner and I booked the 'Scarefest Promotion Deal' a few days before Halloween. This was the second time we've visited the park and we've absolutely loved it both times. Last time we visited was Summer 2013 and the atmosphere was very different this time. The price for the hotel was the same as last time (around £139) and the... More

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Charlotte S, Online Sales & Information at Alton Towers Hotel, responded to this review

Dear ChloRebecca, Thank you for taking the time to complete such a detailed review on Trip Advisor. We are delighted to read that you thoroughly enjoyed your second visit to the Resort during our Scarefest Event. We really hope to see you again in 2015! Best wishes, Charlotte Alton Towers Resort More

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Additional Information about Alton Towers Hotel

Address: Alton Towers, Alton ST10 4DB , England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $
Number of rooms: 175
Also Known As:
Alton Hotel Tower

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