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All 4 Alton hotels

Splash Landings Hotel

AltonTowers, Alton ST10 4DB, England
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Splash Landings Hotel
Ranked #4 of 4 hotels in Alton
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1,229 people have reviewed this hotel

Traveler rating
    315
    436
    269
    142
    67
See reviews for
690
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

I took my two year old little girl and she loved the water park, people writing reviews how it's awful for toddlers are so wrong, yeah maybe she couldn't go on the big water slides but even if she could I wouldn't of risked it, there was plenty for her to do for her age, the lazy river, flash floods... More

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Elgin, United Kingdom
Top Contributor
58 reviews 58 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked this hotel for 3 nights and two days for the price of one park entry, also booked breakfast. The rooms are very basic, but ok. It was very hot when we were there but luckily there was a fan. The double bed is small, but the bunk beds were ok. The room was serviced every day and clean towels... More

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Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

Rooms need upgrading!! I remember coming here when it first opened the place used to have a much better atmosphere. Instead we got a hot stuffy dated room. Stayed for my Partners birthday overall was not impressed, feels like you are a number rather than a valued guest. I remember getting a lot more perks for being a hotel guest... More

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Glossop, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed yesterday NEW

We have had a break for a few years visiting this hotel due to a terrible experience of booking us in the same time as a nudist weekend leaving us with a very upset little boy on the morning of the day we was going to use our tickets. Well we got told next time we stayed with yourself we... More

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Newtown, Powys
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We booked a two night stay. Our party was two adults and two teenage children . Although we couldn't have our room until 3pm we were given our water park tickets etc early so we could use all the facilities. Our room was compact but clean and well presented. The Caribbean beach theme was quite cute and as tacky as... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Angela B, Thank you for taking the time to complete a review on Trip Advisor. We appreciate receiving feedback from all of our guests and are pleased that you had a lovely stay at the Splash Landings Hotel recently. We are glad that all of the staff members that you encountered were friendly and helpful, and that you enjoyed... More

Chudleigh, United Kingdom
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I booked to take advantage of the free second day in the theme park offer and early entry when staying on site. Having been these really are the only two good reasons to stay at Splash Landings Hotel. If you don't need neither of those extras then choose somewhere else is my advice. Having said that, the standard themed room... More

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Manchester, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We have just returned from our stay at splash landings in a moon landing room (367). The room is quite impressively decorated and the children really enjoyed the theatrical styling and it was spotlessly clean. That however is where the good part ends, we visited during a particularly warm weekend and the room and our room was exceptionally hot which... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Copta_Doctor, Thank you for taking the time to complete a review on Trip Advisor. We appreciate receiving feedback from all of our guests and we are sorry to read that you left feeling disappointed with your stay due the the temperature of your room. We understand that the rooms can get warm and therefore we do provide a fan... More

Westlothian
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 5 days ago NEW

I booked a 6 person room for my 50th birthday for my husband, daughter,myself and 3 grandchildren, 10,5, 6weeks as a special treat at nearly £200. Per night. The room was small and disappointing. It had a double bed, bunks and a pull out couch, this had to be fixed when pulled out and maintain acne did come quite quickly,... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Heativan, Thank you for taking the time to complete a review on Trip Advisor. We appreciate receiving feedback from all of our guests. We pride ourselves on our guests enjoying a memorable and magical stay and we're sorry if your visit did not live up to your expectations. In regards to the layout of Family Rooms for 6 in... More

Lisburn
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Just back from splash landings hotel with my grand children. Hotel expectations weren't what I though for 3 stars hotel.carpets spelt like smelly feet and never was vacuum during the four days we stayed here. Keys had to be programmed every day after house keeping had been round. Twice I reported a squeaky bathroom door before it was seen to... More

Was this review helpful? Yes 1
Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Eleanor S, Thank you for taking the time to complete a review on Trip Advisor. We appreciate receiving feedback and we strive to provide an excellent experience for all of our Hotel Guests, so we are disappointed to read of your experience. Due to the detailed nature of your review, and points raised, our Guest Relations Team would like... More

Glasgow, Scotland, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We paid £300 for one night in the ice age room. Paying that price we expected it would be spot on and up to scratch, however after a great day in the theme park and I could not fault the staff we retired to our room. Check in was fin although the x-box remote needed new batteries which the receptionist... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Tina L, Thank you for taking the time to complete a review on Trip Advisor. We are sorry to read that your recent stay at the Splash Landings Hotel did not live up to your expectations. It certainly appears that we have not given you our usual high standard of service and we sincerely apologise. We are aware that... More

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Additional Information about Splash Landings Hotel

Address: AltonTowers, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$$$
Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 
Number of rooms
216

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