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All 4 Alton hotels

Splash Landings Hotel

AltonTowers, Alton ST10 4DB, England
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Splash Landings Hotel
Ranked #4 of 4 hotels in Alton
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1,240 people have reviewed this hotel

Traveler rating
    318
    437
    271
    146
    68
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696
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13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed here for 2 nights when we visited Alton Towers and we really enjoyed our stay. The family rooms have good space. It was nice and clean and the beds were comfortably. The restaurants in the hotel serve good food considering that it is family restaurants and the buffet has a high standard. Breakfast is also excellent. At night... More

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Gy
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed at Splash Landings 26/07 The queue for check in was long but went down at quite a fast pace. As soon as we left the desk which was around 10am we used the self help computer to book a table. The earliest was 9pm for the Secret Garden restaurant, this was not great as we had two little... More

Was this review helpful? Yes 2
Redcar, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

...which is a fantastic place to take the family, I will tell you how we found the hotel - HOT. Terribly hot. We booked a standard 'themed' room, which had a double bed and a bunk bed, and I cannot tell you how uncomfortable we all found it. The room did not have air con, it had an office fan... More

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed for two nights and didn't get any sleep. The mattress was like a sheet filled with rocks! I have never been in a bed that is not just uncomfortable but actually painful to lie on. I spoke to hotel staff several times but they didn't know what to do. The room was clean and quiet. We asked for a... More

Was this review helpful? Yes 1
Manchester, United Kingdom
1 review
2 of 5 stars Reviewed 3 days ago NEW

I have to say given the money you spend this hotel can not justify the price. I can only imagine that since the hotel was built there has been no additional money spent on the upkeep? Everything seems tired, rooms need painting, there is a musty smell and so on. Positives, the water park is excellent and the staff are... More

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed with my hubby and 5 year old daughter. Staff could not do enough, water park was good, food was good, found this hotel a really good all rounder! Evening entertainment was good for the kids and plenty of dancing so all tired ready for bed. Really enjoyed our 2 day stay at Alton Towers, highly recommended

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Portsmouth, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We have stayed in this hotel and alton towers hotel a few times each. The room we were placed in was ok but when we walked in I though it was a sauna, unbearably hot with no aircon and the windows only open a few inchs. Bathroom sink didnt work properly as water kept disappearing out sink and we only... More

Was this review helpful? Yes 1
Ilfracombe, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Bought my group here for there activitys weekend for a overnight stay and everything was fantastic ! Check in was quick and staff were very friendly ! The rooms are carabineien themed a bit dated I suppose and not my taste but the kids loved it!! They also got a activity pack and star fish soaps! The room was cleaned... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear AmberGlitter, Thank you for taking the time to complete a review on Trip Advisor. We appreciate receiving feedback from all of our guests and we are pleased to read that you enjoyed all aspects of your recent stay! It's great that you felt that your room was cleaned to a high standard and enjoyed your breakfast and evening meals... More

Essex, England
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just returned from 2 nights at Splash Landings. It was perfect in every way. As soon as we arrived we knew we would be in for a treat. Reception staff very helpful, waterpark good fun, food reasonable, atmosphere lovely, all the staff in general went out of their way, access to theme park very convenient. Kids happy, us happy! What... More

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Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear jodenton1979, Thank you for your 5 star review on Trip Advisor! We're delighted to hear you enjoyed your stay with us in Splash Landings Hotel, and found our staff very friendly and helpful. We have a range of great amenities across the Resort to ensure a fantastic stay, and we're delighted to hear your children had a brilliant time... More

1 review
2 of 5 stars Reviewed 6 days ago NEW

We recently visited this resort and payed extra to try out the pirate themed room. On arrival we left our luggage at reception before going to the park having been told that it would be in our room ready for arrival. After checking in at 5:30 our key card for our room did not work. After 2 trips back to... More

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Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Tamsin R, Thank you for your review on Trip Advisor. We aim to provide a fantastic memorable experience for all our guests, and we're extremely sorry to hear of the issues you experienced with your room, and having to contact Reception numerous times. We would like to discuss your stay in further detail. Please could you email Guest.Relations@alton-towers.com and... More

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Additional Information about Splash Landings Hotel

Address: AltonTowers, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$$$
Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 
Number of rooms
216

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