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All 4 Alton hotels

Splash Landings Hotel

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AltonTowers, Alton ST10 4DB, England
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  • Reviews (1,283)
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  • Room tips (223)
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Splash Landings Hotel
Ranked #4 of 4 hotels in Alton
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1,283 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
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rotherham
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

We booked a one night, two day stay as a treat for our daughter. The prices in school hols we fully expect to be high, but Alton Towers raise the bar beyond reasonable expectations as you can't get in until 3pm, then they want you out by 10am. Over £200 for 19 hours??!! Really??!! Had it not been for Grandads... More

Was this review helpful? Yes 1
Isle of Wight
Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Have just returned from a 2 night break at this hotel, i need another 2 night break to to get over it. In our opinion, this hotel is not worth the money. This hotel has serious noise issues, we were woken all hours by noisy guests, outside in the corridors & in the rooms above. This is not owing to... More

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Wigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

The bed was uncomfortable and the food was horrendous we could not eat the all you can eat £20 a head food. My son eat nothing it was that bed. Dry chips awful service. The bedroom was too hot no sir con and at £300 a night not a good deal. Theam park and water park was brilliant.

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London, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

hotel awful with putrid smell of chlorine throughout, nasty breakfast which had a massive queue and ill informed staff. Forgetting the fact the hotel costs a fortune and the rooms are hideous as is the rest of the decor the service was the worst I have ever experienced. Hotel and park entrance same, with hotel past the park so getting... More

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Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear kimpie2014, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear you were disappointed with your stay. We would like to discuss your visit in further detail. Please email Guest.Relations@alton-towers.com with full details and a member of our team shall be in contact. We thank you for visiting, and... More

1 review
2 of 5 stars Reviewed 4 days ago NEW via mobile

I wasn't going to write a review as I thought things would be dealt with smoothly but what a surprise it didn't. Spent to nights at splash landings hotel costing over £1200 and the extras we spent in the park and restaurants. The park was fine, rooms are basic and needs an update on the Caribbean theme. The only thing... More

Was this review helpful? Yes 1
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Looktolui, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear you were disappointed with your stay. As you are in contact with our Guest Relations team, we hope we have been able to resolve your issues to your satisfaction. If not, please email Guest.Relations@alton-towers.com and we shall respond.... More

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at Splash Landings with my son - a treat as we couldn't afford a holiday. Rather wishing I'd taken him away now - I'm certain it would have been cheaper! On arriving, he was really impressed with the entrance of the hotel - it certainly makes an impression for the kids with music and lights to set the... More

Was this review helpful? Yes 3
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear C R, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear you were disappointed with your stay. We would like to discuss your visit in further detail. Please email Guest.Relations@alton-towers.com with full details and a member of our team shall be in contact. We thank you for visiting,... More

east sussex
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here with husband and 2 sons 14 and 11 for 2 nights, we had a great time and really enjoyed the waterpark, just enough slides and pools to keep us all happy.One suggestion for the changing room would be a costume dryer as we had to try and dry ours in the room which didnt really work and... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear oshbay12, Thank you for taking the time to complete a review on Trip Advisor. We are delighted to read that you had a fantastic short break at the Splash Landings Hotel, and enjoyed visiting the Water Park. We are pleased that you enjoyed your evening meal in the Secret Garden Restaurant too! We do have a tumble dryer available... More

Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here a couple of years ago, but decided to write a review to tell people how great our meal at flambos was. I have been to a number of world buffets, but this has been the best due to the wide selection and decent quality. The carvery section was particularly great with all the trimmings and great yorkshire puddings.... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Becky J, Thank you for your review. We are delighted that you enjoyed your evening meal and breakfast in Flambos Restaurant, and that you were impressed with the food quality and choice available. We really hope to welcome you back to the Resort again soon. Best wishes, Charlotte Alton Towers Resort More

Manchester
Top Contributor
67 reviews 67 reviews
23 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

We got a great deal to stay here through a newspaper. Im not sure i would pay full price. Butfor what we paid we were happy. The hotel is very child friendly, my 5 and 3 yr old loved it, esp the music in the elevators! Check in was quiet and easy. Our room was fine andclean. The fish soap... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear chrisi2007, Thank you for your review. We are pleased to read that you had a fantastic short break at the Splash Landings Hotel recently, and found our staff members to be helpful and polite. It's great that you enjoyed your evening meal in the Secret Garden Restaurant, and appreciated how child friendly the Hotel was. We understand that the... More

Norwich, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We went with a 13 & 10 year old, and when the 10 year old says "that's been one of the best days of my life" you know it's been a worthwhile event combining this on site hotel (with Water park a must - but buy tickets for the Water park as well) with the Alton Towers thrills. Not cheap... More

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Steve W, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you and your family enjoyed your stay at the Splash Landings Hotel, and visit to the Theme Park and Water Park. We are glad that you enjoyed your evening meal in Flambos Restaurant too! We really hope to... More

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Additional Information about Splash Landings Hotel

Address: AltonTowers, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$$$
Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 
Number of rooms
216

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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