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All 4 Alton hotels

Splash Landings Hotel

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AltonTowers, Alton ST10 4DB, England
Hotel amenities
Splash Landings Hotel
Ranked #4 of 4 Hotels in Alton
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1,396 reviews from our community

Traveler rating
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773
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (247)
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Senior Contributor
49 reviews 49 reviews
10 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is our 4th visit to Alton Towers for the santa sleepover with our grandchildren. We have stayed at both hotels and the atmosphere is always magical and awesome. The kids love it and we love watching the kids enjoy themselves. The staff make the whole experience they all go the extra mile from the park attendants, restaurant staff, entertainers... More 

Was this review helpful? Yes 1
Matt T, Sales & Information Manager at Splash Landings Hotel, responded to this review

Dear Sp1967, Thank you for taking your time to leave a review of your recent stay at the Alton Towers Resort on our TripAdvisor page. I am very happy to read that overall you and your grandchildren thoroughly enjoyed your stay for the Santa Sleepover and also glad that you recognise the fantastic work done by the team members during... More 

Nottingham, United Kingdom
Top Contributor
94 reviews 94 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Attended for work Christmas do. Our table was next to the self service queue so a battle to get in and out. Food quality from good to poor. Carvery style. Rooms ok. Bunks for kids which would be cramped if we had kids. Breakfast greasy. Not in a rush to go back.

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Matt T, Sales & Information Manager at Splash Landings Hotel, responded to this review

Dear livingonaboat, Thank you for taking time to review your recent stay at the Alton Towers Resort on our TripAdvisor page. I hope you had a great Christmas Party. Event nights such as these can get very busy so getting in and out for food will encounter a short delay. For the breakfast options, as well as the "full English"... More 

East Midlands
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at Splash to attend Christmas party night. The hotel has a Caribbean theme and this has been done reasonably well. The rooms are quite tired looking though (more tired than the faded relaxed Caribbean theme) especially the bathrooms. It's travel lodge standard, cheap and cheerful. Shower curtain was overdue a wash. Everything else was clean. I didn't enjoy the... More 

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Matt T, Sales & Infomation Manager at Splash Landings Hotel, responded to this review

Dear LaRibote, Thank you for taking your time to leave a review of your recent stay at the Alton Towers Resort on our TripAdvisor page. I hope you thoroughly enjoyed the Christmas Party you attended. I have passed on all comments from your review to the relevant department. As well as the Splash Landings Hotel we do also have the... More 

Saint Helens, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel during the summer after a visit to the theme park. Room was a decent size, bed was comfortable and shower facilities were great. Felt a bit like we were actually on holiday abroad with the water park at the back and the hot weather. Breakfast is downstairs and the food was great for a buffet.

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Matt T, Sales & Information Manager at Splash Landings Hotel, responded to this review

Dear Beckyx1991, Thank you for taking time to leave a review of your recent stay at the Alton Towers Resort on our TripAdvisor page. We are glad to see that you enjoyed your stay at Splash Landings Hotel and look forward to welcoming you back again in 2015. Best wishes Matt Alton Towers Resort More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We have just done the santa sleep over and would only advise this for parents with children under five. My son is six and only enjoyed the arcades in the hotel and splash landings which can be done anytime! You have the cebeebes land, which is great but only if you're children are into that or young enough to participate... More 

Was this review helpful? Yes 1
Matt T, Sales & Information Manager at Splash Landings Hotel, responded to this review

Dear Forbes05, Thank you for taking time to leave a review of your recent stay at the Alton Towers Resort on our TripAdvisor page. I am sorry to read of your disappointment of your recent visit. Our Santa Sleepover is aimed at families with young children it is a shame to see your six year old didn't enjoy his visit... More 

Top Contributor
98 reviews 98 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We have used this splash landings hotel so many times and have always left soooo happy! We went last week as I found a great and wonderful 50% off voucher on a box of pizza! We just love it and even if it wasn't 50% off nothing would stop us from going there 5-6 times a year,the price in general... More 

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Matt T, Sales & Information Manager at Splash Landings Hotel, responded to this review

Dear Joe I, Thank you for taking time to review your recent stay at the Alton Towers Resort on our TripAdvisor page. It is great to read that you had such an amazing stay and had the chance to take advantage of one of our amazing promotions. We hope you enjoyed your second Winter stay just as much and cannot... More 

Southampton, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If this hotel was anywhere else in the country it would have gone out of business ages ago, we found the service awful with us having to have three attempts to get the TV to work in our room with us trying to watch the World Cup final as there was nowhere in the hotel showing it. We had the... More 

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Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Easel1973, Thank you for taking the time to complete a review on Trip Advisor. We are sorry to read that you did not enjoy your stay at the Splash Landings Hotel in July. We will be sure to pass all of your comments onto the relevant departments to be reviewed, but if you would like to discuss your experience... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here in May this year, a family of 4, children aged 2 & 3. Lovely clean hotel. We ate in the buffet restaurant which was very nice with plenty of choice but extremely busy, recommend booking a slot in advance. Rooms were basic but very clean and for how long we were in them this didn't matter. Entertainment... More 

Was this review helpful? Yes 1
Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear rp1829, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you enjoyed staying at the Splash Landings Hotel with your family, and we hope to see you again soon! Best wishes, Charlotte Alton Towers Resort More 

Crewe, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great value for money, brilliant water park, great food, cant wait for next year the santa hut was just perfect and very well done, the kids loved it..food was very good indeed especially the breakfast..

Was this review helpful? Yes 2
Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Gemma G, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you enjoyed staying at the Hotel as part of the Santa Sleepover Package. It's great that you had such a fantastic time, and we look forward to seeing you again next year! Best wishes, Charlotte Alton Towers Resort More 

nottingham
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have just returned from our first vist to Alton Towers. Arrived to see Santa (at 10am - would recomend earlier rather than later) and upon exit we were straight into CBeebies land which my 3 year old LOVED! Downside was queing for the 'In the night garden' as the estimated time was 0 but it took 40 mins and... More 

Was this review helpful? Yes
Matt T, Sales & Information Manager at Splash Landings Hotel, responded to this review

Dear fanny-adams30, Thank you for taking time to leave a review of your recent stay at the Alton Towers Resort on our TripAdvisor page. I am glad that overall you enjoyed your families experience of visiting Santa, CBeebies Land and the Waterpark. I have ensured that all comments you have raised in your post, particularly around the cleanliness of your... More 

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Additional Information about Splash Landings Hotel

Address: AltonTowers, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$$$
Number of rooms: 216
Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton

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