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All 4 Alton hotels

Splash Landings Hotel

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AltonTowers, Alton ST10 4DB, England
Hotel amenities
Splash Landings Hotel
Ranked #4 of 4 Hotels in Alton
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1,315 reviews from our community

Traveler rating
    333
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    77
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738
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
Date | Rating
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English first
Barnsley, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

Visited here with two small grandchildren to stay overnight in a 4 bed standard family room. We arrived at 1pm and were able to get the monorail down to the park with no queuing. Went round Cbeebies land and headed back to check in at 3.30. Note: The only way of getting to the park from the hotel is by... More

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

We had an absolutely great time, both my boys were in their element. My only reservations would be the cost, something obviously my boys were not aware of. For what you pay I think the cost of the water park should be included, after all it is within the hotel. I also think thr buffet dinner in flambos should be... More

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Maidstone, United Kingdom
Senior Contributor
24 reviews 24 reviews
23 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Sadly I can't! For the money you pay and what you get it's awful. Let's start with the negatives... Bed is horrid creaky horrible you can feel every spring! We asked for an extra duvet to cover it with which helped but to be fair the price you pay the bed should be of better quality! The rooms are hot... More

Was this review helpful? Yes 2
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear LauraH-TRIP, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're pleased to hear you found your day on the Theme Park amazing, and found our staff friendly. We're sorry to hear your stay did not live up to your expectations. We would like to discuss your stay with you. Please email... More

1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

Firstly when we booked the hotel online the payment was taken from our bank account twice and was promised a refund in 7 days which has not yet happened. The staff were friendly and helpful throughout our stay and in the park. The room was unclean -eg mirrors dirty with makeup, bogeys on the wall of bunk beds, dust and... More

Was this review helpful? Yes 2
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Assilem07, Thank you for your review on Trip Advisor. We're pleased you found our staff friendly and helpful throughout your stay. We're sorry to hear your stay did not live up to your expectations, and we do wish to discuss your visit with you. Please email Guest.Relations@alton-towers.com with your stay details and we shall be in contact. We thank... More

Staffordshire, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

As a little treat me an my fiancé went to the water park and decided to stop the night for a £117 I thought the room would be nice and a bit modern. We walked in the room and the was a strong smell of what I could only describe as p*ss and a very dated room. The next morning... More

Was this review helpful? Yes 1
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Dave W, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear you were disappointed with your stay. We pride ourselves on all of the exciting extras that make us so different to a Premier Inn. As well as the full cooked breakfast, free parking, great location and beautiful... More

Northampton, UK
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We've stayed overnight once and visited the water park twice. Genuinely we like it here. And so do a lot of other people as the queues to get in can be spectacular! We have another overnight trip planned next month and we are looking forward to that. Rooms are basic but clean. Staff are helpful and friendly. We stayed here... More

Was this review helpful? Yes 1
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear AK47Northampton, Thank you for your review on Trip Advisor. We're pleased you enjoyed your stay in the Splash Landings Hotel, finding our staff helpful and friendly. We aim to provide a fantastic memorable stay for all our guests, and we're pleased you enjoy your repeat visits with us, and are looking forward to staying again! We provide a great... More

Wales, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

A decade ago it was the business ...a funky hotel with a water park as its central feature with quirky rooms next to the best theme park in the UK What could go wrong.... well with little investment in the hotel everything is feeling a bit dated now, its like a time capsule from its opening time, nothing appears to... More

Was this review helpful? Yes 1
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Paul G, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We're sorry to hear your views on our Hotel. We aim to provide a fantastic memorable experience for all of our guests, and we continually refurbish our hotels to ensure a great stay. If you have any feedback you would like... More

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 4 days ago NEW

Stayed here for two nights during the summer holidays with my children and they really loved it! However I do think the rooms could do with a bit of an update as they look tired and worn. Wasn't impressed with the attitude of the reception staff who were most un-welcoming and quite frankly seemed rather bored with the whole thing... More

Was this review helpful? Yes
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Sharon B, Thank you for your review on Trip Advisor. We're pleased your children enjoyed their stay in the Splash Landings Hotel! We're sorry to hear you were felt your stay did not meet our usual high standards. Our staff are trained to high standards, and we are sorry you felt our staff were unwelcoming. We shall pass your... More

Hull
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely hotel, super friendly staff and great rooms. Much nicer than the more expensive Alton towers hotel in everyway. We loved our stay and can't wait to return. Rooms immaculate and food was great too.

Was this review helpful? Yes
Charlotte S, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear ClaireCox83, Thank you for taking the time to complete a review on Trip Advisor. We are pleased to read that you enjoyed all aspects of your recent stay at the Splash Landings Hotel, and we look forward to seeing you again soon! Best wishes, Charlotte Alton Towers Resort More

Belfast, Northern Ireland, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Stayed for 3 nights and on the plus side the kids enjoyed it. The hotel rooms are exactly as pictured. Bunks for kids, beach theme carpet etc... The beds are the most uncomfortable we have ever slept in - you could feel every spring in the mattress. The rooms are in need of freshening up as they don't appear to... More

Was this review helpful? Yes 2
Peter F, Online Sales & Information at Splash Landings Hotel, responded to this review

Dear Alison C, Thank you for your review on Trip Advisor, we truly appreciate all comments from our guests. We aim to provide a fantastic memorable experience for all our guests, and we're sorry to hear we did not live up to your expectations. Our staff are available at all times during your stay, and if something is not meeting... More

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Additional Information about Splash Landings Hotel

Address: AltonTowers, Alton ST10 4DB, England
Location: United Kingdom > England > Staffordshire > Alton
Price Range (Based on Average Rates): $$$$
Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton

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