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Holbrook House Hotel

Certificate of Excellence
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Wincanton BA9 8BS, England
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1 room 1 adult
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Holbrook House Hotel
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462 Reviews from our TripAdvisor Community

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Crowthorne, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for a night on 30th January 2016. It is a beautiful house with an amazing surroundings. We had very good service and the hotel manager has made our stay comfortable. He was always around to help and was very attentive. Our stay included a five course meal and breakfast. Food is very good and the service was... More 

Helpful?
Thank Travelfanatic95
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Travelfanatic95, Thank you for the great review and I will pass on your comments to all the staff and we look forward to welcoming you back to Holbrook House soon. All the best Darren McGinley More 

Yeovil, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friends were given a voucher for a two night stay with you n a treatment each. They were very impressed n enjoyed their treatment n evening meals. Their room was large. Only thing was at breakfast their eggs were placed on top of beans! They'd like to make a return visit.

Helpful?
Thank Speedydize
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Speedydize, Thank you for your review and I will pass on your comments regarding the baked beans and make sure that this does not happen again. We look forward to welcoming your friends back to Holbrook soon and hopefully we might see again as well. Kind regards Darren McGinley More 

Somerset, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Living just a mile away, we frequent this hotel on a regular basis and have visited countless times over the years. I joined the gym when it opened for the very first time - both the gym and the pool area were first class then but, although the gym has seen several upgrades, the pool area has not and is... More 

Helpful?
Thank SheilaH-L981
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear SheliaH-L981, Thank you for your lovely review and it certainly does conjure up a wonderful image of Holbrook House. I just need to get a gun dog ! I will pass on all the comments to the whole team here at Holbrook House. I will certainly pick up on all the points made, as I we always strive to... More 

Lyme Regis, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Holbrook has the kind of cosiness and ambience that is so much better than the slick impersonal swath of designer hotels that have swept England. The staff are genuine humans rather than reading from a script. Log fires cosy public area and idiosyncratic rooms make for a very restful ambience. The food is good and should you want to work... More 

Helpful?
Thank Jivingjellyfish
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Jivingjellyfish, Thank you for the lovely review and my apologises regarding the wifi speed during your stay, it was fixed this afternoon. I will pass on the great comments to the staff and we look forward to welcoming you back to Holbrook House soon. Kind Regards Darren McGinley More 

London, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

We had the warmest welcome on arrival at Holbrook House and it just got better from there! Our room was simply gorgeous and overlooked the garden at the back . All the fittings and fixtures were first class and very carefully thought out. I especially liked the little homemade shortbread in the kilner jar on our tea tray. The lounges... More 

Helpful?
Thank Michele W
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Michele W, Thank you for the great review and I will make sure that all the staff see this. We look forward to welcoming you back to Holbrook House soon. All the best Darren McGinley More 

Evercreech, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Lovely House, the spa offers a great range of treatments, all treatment rooms are upstairs and there is no lift. The pool is a good size, well equipped gym. The food was very good and service first class. The room was huge and had all that we needed for our stay.

Helpful?
1 Thank Maxine C
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Maxine C, Thank you for your review, it is a great to have such positive feedback and we all look forward to welcoming you back to Holbrook House soon. Kind Regards Darren McGinley More 

London, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

I attended a function before xmas, one of the party nights, Friday night, food awful, poor value for money, rude and unhelpful staff, place is looking tired , overpriced bar and wine, food cold and service slow, lovely grounds and location but won't be back

Helpful?
Thank skyispinkcolour
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear skyispinkcolour, Thank you for your review. Very disappointed to hear of your comments but we will strive to improve from your valuable feedback. Kind Regards Darren McGinley More 

Dorset, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Recently attended a Christmas party at the hotel and was very enjoyable. I have read a couple of previous reviews which I thought were very unfair. I thought the food was just the right amount, I felt that the portions were just right for the event. As for the staff I thought they were very charming, worked very hard and... More 

Helpful?
Thank pamr0se
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Pamr0se, Thank you for your comments, I shall pass this onto all the staff and we all look forward to welcoming you back to Holbrook House soon. All the best Darren McGinley More 

Dorset
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Well it seems like this was not the venue to take my Mother for Boxing Day. My sister booked well in advance, double checked the week prior to Christmas just to be on the safe side, no booking for us in the diary, not a good start. The menu was just a little small, as were the starter portions, hence... More 

Helpful?
2 Thank Tigersmum
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Tigermum, Thank you for your comments and my apologises that you did not enjoy your day with us at Holbrook House. Being compared to Le Manoir aux Quat'Saisons, I find a little unfair considering it is one of the best hotels in the country with 2 Michelin star restaurant. We will endeavour to improve of the observations you made.... More 

Frome, United Kingdom
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 31, 2015 via mobile

We visited on the 19th Dec for my wife's Christmas works meal. Each year we go to a different venue, but this was the worst so far. At £30 ahead for a three course meal with disco, well if that's what they call at meal!!! We arrived at 7.30pm to be greeted with a glass of very cheap prosecco. The... More 

Helpful?
Thank Nigel T
Darren M, General Manager at Holbrook House Hotel, responded to this review

Dear Nigel T, Thank you for your comments and my apologises that your expectations were not surpassed. We shall use your feedback to improve for the future. Kind regards Darren McGinley More 

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