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Holbrook House Hotel

Certificate of Excellence
Wincanton BA9 8BS, England
Hotel amenities
Holbrook House Hotel
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Ranked #1 of 2 Hotels in Wincanton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Lucy F Woodbridge, United Kingdom
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374 reviews from our community

Traveler rating
    183
    99
    37
    30
    25
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42
212
8
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (374)
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    (76)
  • Jun-Aug only
    (117)
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    (102)
  • Dec-Feb only
    (79)
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Woodbridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

we stayed one night here on the way back from Cornwall to London, we were quite shocked that we ended up with a huge family room with a double bed and two single beds the room was huge! but not complaining! the decor was very dated the bath in the bathroom was an old fashioned pink suite which was very... More 

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Lechlade, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Six of us descended on the Holbrook House to celebrate a 60th birthday. We had an excellent meal, used the leisure facilities, walked in the grounds, ate a delicious cooked breakfast and generally had a great overnight stay. The bill was ridiculously small (we had secured a special offer in advance) and fantastic value for money. If you are looking... More 

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Lymington, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night on the "Holbrook hideaway" package. The hotel is beautiful, I can see what some others have said about decor but in our opinion the aged opulence is what gives this hotel its charm. Our room "Barwick" was fabulous, extremely large with a lovely bathroom and fantastic views. The bed was very comfortable and the deep bath... More 

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Oxford, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This Hotel is brilliant. It has extremely comfy beds, a nice restaurant and also an open log fire. Amazing rooms and a beautiful building with beautiful gardens. Would highly recommend to anyone. Absolutely Perfect!

Was this review helpful? Yes 1
Somerset, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I treated my friend and I to a spa day at Holbrook House Hotel. From beginning to end it was just dreadful! Rude, unprofessional, dismissive staff. Filthy facilities. Grubby towels, tatty robes, pre used massive slippers... Don't look at the toilet brushes or festering plug holes! Unsafe treatments. I aborted mine as I felt the therapist was putting me at... More 

Was this review helpful? Yes 1
Shepton Mallet, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

AS there were about 20 of us meeting prior to the meal we were ushered into a very nice room where we had prelunch drinks. The service was good and unobtrusive. Once we were all present we adjourned to the private dining room. The table was laid out very attractively, each person having plenty of room. The service of was... More 

Was this review helpful? Yes 1
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 27, 2015

My partner and I stayed at this hotel for a wedding. The wedding was lovely, my friend went to great efforts to make the place look beautiful and the food was fantastic, cannot fault that. We checked in and went to find our room. Got to the first floor, seemed lovely. Got to the second floor which was ours and... More 

Was this review helpful? Yes 7
Isle of Wight, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 22, 2015

My partner and I have stayed here on 2 occasions and now call it our own personal oasis. Staff were so helpful and the food served to us in the restaurant was beyond delicious. Spa facilties were clean and calming, my partner and I enjoyed a couple of massage treatments each and felt very relaxed throughout our entire stay. Breakfast... More 

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darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Kayem566, Thank you for your comments after your stay with us. I am delighted that you both enjoyed your second visit to Holbrook and look forward to seeing you in the near future. Kind Regards Darren McGinley More 

Wincanton, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 3, 2015 via mobile

My partner booked us a winter warmer as part of my Christmas present. Arrival from 3pm on New Years day, to include use of the spa facilities, evening meal and over night stay. As an extra we also had a massage each at additional cost. On arrival check in was pleasant and receptionist said she would let us know when... More 

Was this review helpful? Yes 4
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear watssaz, Thank you for your feedback on Trip Advisor. We do appreciate all the comments you have made and I'm sorry that your stay what not up to your expectations. We are addressing the issues you raised so that all guests can have the best experience when they visit Holbrook. Kind Regards Darren McGinley More 

Yeovil, United Kingdom
Top Contributor
69 reviews 69 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed December 20, 2014

We went to Holbrook House for a Christmas Party and stayed in one of the rooms called "Burrows Hill" We enjoyed the stay very much. The staff were extremely courteous, the food was excellent and the room was absolutely wonderful. Some may find the price a little high but I'd be surprised if they were disappointed with the experience.

Was this review helpful? Yes 1
darrenmcginley, General Manager at Holbrook House Hotel, responded to this review

Dear Nick P, I am delighted you enjoyed your Christmas party and stay here in December and thank you for your feedback.. Kind Regards Darren McGinley More 

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