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Doniford Bay Holiday Park - Haven

Certificate of Excellence
4.0 of 5
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Somerset, Watchet, Exmoor National Park TA23 0TJ, England
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School Summer From £276
Doniford Bay Holiday Park - Haven
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612 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Devon, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

we have been to Doniford bay many times but this time we were disappointed: with the take away - one young man had a particularly bad attitude and clearly needs some customer service training. they were late opening on the monday night and when we went again on the wednesday we eventually gave up at 5.25pm and went back to... More 

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Shepton Mallet, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

´We chose this park for our honeymoon, taking with us 2 toddlers and 2 husky dogs! The caravan was large, clean and homely. It even had kids books, games and family dvds in the cupboard and dvd player /TV. The bedrooms were a good size, and the dogs settled in well. The 'greeter' on the gate was funny and welcoming,... More 

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Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Arrived with my wife and 3 kids and were met with friendly and helpful staff, the park was well looked after clean and tidy, are caravan was upgraded on arrival which was brilliant we had a sea view and only a stone throw away from the beach, the caravan wan clean and tidy the best we have stayed in (... More 

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Cardiff
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just returned from here after a weekend with my 4 year old. What a lovely lovely place. The grounds are immaculate, the staff very friendly, children's entertainment and play areas definately get a 10/10. Had a lovely Sunday lunch in the cafe bar/restaurant and the caravan was clean modern and very nice. Will definately go back, no wonder it's one... More 

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Eastbourne, England, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I booked our trip away with Sun holidays. Our caravan was a 3 bedroom standard and did us fine, there were 4 of us altogether. The only grips I had about the caravan was when we turned up the door to the caravan was open (not sure if it was supposed to be left open), the 2 keys we got... More 

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Canvey Island, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW

Just came back from 2 week stay. The site is wonderful, the staff are friendly. The food in the restaurant was well cooked but a little expensive. We enjoyed the whistling waiter. The first week we had the caravan from hell. Everyday something went wrong. Got on first name turns with maintainance staff, Nigel especially liked a chat. Any one... More 

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Doniford Bay H, Guest Relations Manager at Doniford Bay Holiday Park - Haven, responded to this review

Thank you for getting in touch and leaving us a wonderful review. I hope you were able to still enjoy your stay despite your caravan not being perfect on arrival. I do try and make your holiday as special as I can and thank you for the kind words. It is very much a team effort here at Doniford Bay.... More 

Birmingham
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Forget Devon and Cornwall go visit Somerset,a beautiful county with so much to offer.We stayed at Doniford Bay Watchet,beautiful site and the staff were outstanding ,the cleanliness of the accomodation excellent,but wherever you go on site,albeit the shop ,restaurant,reception, friendly and helpful security,they all greet you with a smile and their customer service is outstanding,they all go that extra mile.... More 

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Warwick, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Just returned home from a 4 day stay at Doniford. The weather was beautiful, as was the site itself. The ONLY let down this resort has it its poor entertainment. Why finish at 10pm for a start? However, this proved to be a blessing as the staff were terrible, they reeled out the same 3 girls night after night. Do... More 

Was this review helpful? Yes 3
Doniford Bay H, Guest Relations Manager at Doniford Bay Holiday Park - Haven, responded to this review

Thank you for your trip advisor review, may I firstly take this opportunity to apologise on behalf of the team here that we were not able to meet your expectations. I have been over to speak to the entertainment manager and I have raised the issues in the review. The shows that the team put on finish at around 10pm,... More 

Warwickshire, England
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have just returned from our 5th trip here, we love the amount of things both on site and locally that we can do there. The staff here are all brilliant, as we have been a few times a few staff have started to recognise our children and remember their names, including the swimming teach (Charlie) who is amazing considering... More 

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Doniford Bay H, Guest Relations Manager at Doniford Bay Holiday Park - Haven, responded to this review

Thank you for choosing Doniford bay on so many occasions. I have let Charlie know that she is doing a great job with the swimming lessons. It really made her day to know that the effort she is putting in is having a positive effect. I have also spoken to the funstar team and have let them know how amazing... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Booked a sun holiday here and was meant to have a basic caravan but they upgraded us to a prestige one!! The caravan was the best I've ever stayed in with a fireplace included, didn't use any of the Parks facilities so can't comment but the shop had everything and the place and people were all perfect, best caravan park... More 

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Doniford Bay H, Guest Relations Manager at Doniford Bay Holiday Park - Haven, responded to this review

Thank you for the trip advisor review, I am pleased that you liked the upgrade on your accommodation. I am happy to hear that even though you didn’t use the facilities, the service you received was up to your expectations. We have countless guests who use the park as a base to explore and enjoy the striking landscapes around Exmoor.... More 

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