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Courtyard by Marriott Hamilton

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1 Riverfront Plaza, Hamilton, OH 45011
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Courtyard by Marriott Hamilton
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Courtyard by Marriott Hamilton
Courtyard by Marriott Hamilton
Courtyard by Marriott Hamilton
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104 reviews from our community

Traveler rating
    42
    36
    13
    9
    4
See reviews for
42
12
11
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Richmond, Virginia
Top Contributor
52 reviews 52 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Overall, great place to stay. Updated everything. Clean. Free WiFi. I booked last minute so I got what was available which wasn't much, the handicapped accessible king size bed room. All was great in room, (just wished they would have had a hair dryer available in the room was running late so didn't check with front desk for one). Check... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear jalyfle, I'm so glad you enjoyed your stay overall. It is wonderful to know that you found our rooms comfortable and our associates friendly. I'm sorry that some inconsiderate guests interrupted the comport of your stay; please forgive us. Your review, which highlights strengths and areas for improvement, is welcomed and appreciated. Thank you for your time in reviewing... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed only one night but we will definitely be back. This is a yearly trip for us. The gentleman checking us in that night was extremely friendly and helpful. We explained that the child with us could disturb other guests so he happily ensured that no one had to share a wall with us. The room was immaculate and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Kismet26003, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our amenities and friendly service while in town with your family. There is no better compliment than a return visit, so we hope to see you again soon. Best, Carman Johnson General Manager More 

Atlanta, Georgia
1 review
1 of 5 stars Reviewed 4 weeks ago

I was bitten several times by bed bugs at this location in October of 2014. The bites were located on my face arm and neck. I was forced to throw out my cloths and luggage to avoid an infestation in my home. I contacted the hotel the referred me to their insurance company. The claim was denied because they said... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Jeter1415, We have been in contact with you regarding your stay. We take any issues of pests extremely seriously and performed a thorough inspection upon receiving your notification last October. We did take extra precautions to treat the room to ensure the room does not contain pests of any kind. We also extended an offer to treat your belongings... More 

Beckley, West Virginia, United States
Top Contributor
321 reviews 321 reviews
25 hotel reviews
218 helpful votes 218 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent a weekend here attending a class. Desk staff courteous and efficient. Public spaces well maintained, brightly lit. My guest room appeared to have been updated within the past couple of years. Minimal environmental noise on the 5th floor. Good sleep quality. In room lighting was fairly dim. I'd recommend this hotel to anybody staying in Hamilton.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear David S, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to... More 

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 11, 2015

We got a great deal on this hotel when we came to town for a last-minute trip. The standard room is on the small side, but it is clean, modern, and comfortable. We especially appreciated the convenience of the in-room coffeemaker and mini-refrigerator. The lobby did not have free coffee and tea, but we didn't mind because the hotel offered... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear WDCVA, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a truly fantastic experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Carman Johnson General Manager More 

1 review
3 of 5 stars Reviewed January 22, 2015

I made a mistake in my booking and the manager could not have been more intent on insuring I received the most punitive rate. Unfortunately it was much to late to leave when traveling with children and learned a lesson the hard way; in the pocketbook.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear FHdad, I’m sorry that you did not find us to be a good value. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Best, Carman Johnson General Manager More 

Nashville, Tennessee
Contributor
18 reviews 18 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 12, 2015

Let me start by saying the hotel is lovely, clean and with most amenities that one would expect. What is more impressive is the staff. The late night guy was great...personable and helpful. The cafe counter guy was eager and friendly. Then we come to Della, the morning front desk attendant. I was pulling my car up to load my... More 

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ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear Adam K, It is fantastic to hear that you enjoyed your stay (though I'm sorry you had to deal with a flat tire)! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. It will be my pleasure to share you kind remarks with Della. Thank you for taking the time... More 

Poland, Ohio
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 11, 2015

Spent a week here on business recently. The hotel is conveniently located right in downtown. The staff was great, and the housekeeping was exceptional! Really nice place, the only problem I had was that visiting on business, it would be nice to have a quick breakfast before leaving for work. The restaurant doesn't open until 7am. Would definitely stay here... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear TimJenOH, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Carman Johnson General Manager More 

Stuttgart, Germany
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 1, 2015

I came to Hamilton because of a stressful family emergency. As I was planning my trip I discovered that the Courtyard by Marriott was the ONLY hotel in the town of Hamilton. Thank God the only was still great! After long stressful days I was able to relax at my home for the week. I was even able to get... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear T Jones1211, Thank you for taking the time to share your experience with us. I’m pleased we could add a little comfort during this difficult time so you could enjoy your stay and a good night’s rest. We’re happy to have had you as our guest, and we look forward to being your home base during your return visits.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 26, 2014

We have been coming to the Courtyard for years and it is the perfect place to stay for the holidays. It is close to all of our family in Hamilton. The rooms were clean and the staff was flexible and friendly. We had multiple days of late afternoon departures and even a sick toddler at one point. They were the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard by Marriott Hamilton, responded to this review

Dear ItalianTexanMic, Thank you for your kind review and recommendation! I’m thrilled to know your holiday stay was pleasant and we appreciate you choosing us. We hope your toddler is feeling better. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Carman Johnson General... More 

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