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Woodlands Country House Hotel

Certificate of Excellence
Hill Lane, Brent Knoll TA9 4DF, England
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Woodlands Country House Hotel
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269 Reviews from our TripAdvisor Community

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Traveler rating
    180
    55
    27
    5
    2
See reviews for
40
153
7
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (269)
  • Mar-May only
    (65)
  • Jun-Aug only
    (83)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (61)
All months
Wells, United Kingdom
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a gorgeous location with a homely atmosphere and high standards - without being pretentious. There's an easy going naturalness about it like putting on a pair of slippers.Many nice touches like complimentary sherry in the room and cream tea on arrival. We were initially drawn by the 7 course tasting menu which was perfect for my wife who... More 

Was this review helpful? Yes
Exeter, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We went here on a travelzoo deal, £119 for bed, breakfast and tasting menu. When we arrived we were pleased with the setting and were welcomed by the friendly owner. We were shown to our room at the front of the hotel which had a lovely view, it was pleasant and had everything we needed. Love to have a pre-dinner... More 

Was this review helpful? Yes
PaulMcClean, Owner at Woodlands Country House Hotel, responded to this review

While the guests generally seemed to have enjoyed themselves, we would like to make the following comments: •The guests are invited to have their tea in any room in the house or on the patio/deck (weather permitting) and are not restricted to the ‘back room’ as the review insinuates. •Our customer service levels are monitored independently by TravelZoo and we... More 

Weston super Mare, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Lovely atmosphere and wonderful arrangements in the rooms .Everything went to plan. After the ceremony, The high tea was lovely and tables set up perfectly. So why did it all change? Disappointing evening buffet. I have now heard back from my guests, not one compliment after the tea, even more disappointing for guest who arrived in the evening and missed... More 

Was this review helpful? Yes 2
PaulMcClean, Owner at Woodlands Country House Hotel, responded to this review

We are quite surprised that this review has been posted 6 months after the wedding which makes it difficult to respond to the detail. We would like to make the following comments: •We usually leave the evening buffet out for 1 to 1.5 hours after which we usually find the guests lose interest in it and the food starts to... More 

Northamptonshire, United Kingdom
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was part of a group staying at the hotel for the whole of last week. I found the staff helpful and courteous but, because of the young age of some of them, somewhat hesitant and in need of training. I stayed in a "superior" room of a reasonable size, but felt the decor was very tired and did not... More 

Was this review helpful? Yes 2
PaulMcClean, Owner at Woodlands Country House Hotel, responded to this review

We would like to thank this guest for the points raised in the review which we have taken note of and will rectify our service with future bookings. We are constantly maintaining and re-decorating our public areas and rooms and will continue to do so. More 

West Sussex, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

On the surface Woodlands presents itself well but it doesn’t stand up to inspection. The decor throughout is tired and some rooms are more than a little shabby. All blinds and curtains to the rear of the hotel are permanently and intentionally drawn to hide the broken chairs, unwashed tablecloths, abandoned equipment and other detritus that hasn’t found a home... More 

Was this review helpful? Yes
PaulMcClean, Owner at Woodlands Country House Hotel, responded to this review

We would like to thank this guest for the points raised in the review which we have taken note of and will rectify our service with future bookings. I would like to point out that we sell ourselves as 4 star Guest Accommodation and I am unsure where the guest saw where we sell ourselves as ‘luxury’ accommodation. We do... More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked via internet for dinner. No direct contact made, but all confirmed, so no problem there. Arrived and parked on the gravelled parking and walked into the hall and bar on left. No one to be seen, but rang bell for service. Pleasant but very nervous girl appeared, and acknowledged our arrival. Didn't seem to know what to do or... More 

Was this review helpful? Yes 3
PaulMcClean, Owner at Woodlands Country House Hotel, responded to this review

We would like to thank this guest for the points raised in the review which we have taken note of and we have shared this review with both our front of house and kitchen staff and will continue to focus on training with our young staff. I would like to point out that the gloves are used by the serving... More 

Daventry, United Kingdom
Level Contributor
65 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here as part of a group. Having read the reviews prior to going I was expecting a lot more. The hotel is in a beautiful setting in a lovely part of the country. I had booked a standard room which was adequate but quite small. The bathroom was tiny but the shower was good. Breakfast was the best... More 

Was this review helpful? Yes 4
PaulMcClean, Owner at Woodlands Country House Hotel, responded to this review

We would like to thank this guest for the points raised in the review which we have taken note of and will rectify our service with future bookings. We are constantly maintaining and re-decorating our public areas and rooms and will continue to do so. More 

Bournemouth, United Kingdom
Level Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Two couples used a Travelzoo deal of a cream tea, 7 course tasting menu, overnight stay and breakfast. We had a lovely time and didnt feel we were on a deal at all. Great food, beautiful surroundings and very friendly and helpful owners and staff

Was this review helpful? Yes 1
Stockport
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel for two nights on our way to Cornwall and on our way back. The experience was exceptional the staff were friendly and professional and the owners were warm and very helpful. The rooms are very clean, comfortable and beautifully decorated . The food was fantastic with a well stocked bar and the... More 

Was this review helpful? Yes 2
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My husband & I have now visited 3 times in about 6 months because this is such a lovely place. Paul&Sarah are super hosts and as art lovers (my husband is an artist) we also enjoy not only the beautiful setting but also the art work on the walls. The taster menus are suberb & both they and the extensive... More 

Was this review helpful? Yes 1
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Prices are for 1 room, 2 adults
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