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Bicester Hotel, Golf and Spa

Akeman Street | Bicester, Chesterton OX26 1TE, England
Hotel amenities
Bicester Hotel, Golf and Spa
Best prices for: 1 room 1 guest
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Ranked #2 of 2 Hotels in Chesterton
A recent review
5 of 5 stars reviewed 5 days ago
Sara S London
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551 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
1 review
5 of 5 stars Reviewed 5 days ago NEW

Absolutely amazing would recommend to go. For the price it was unbelievable what was included. Value and money was unreal and staff so friendly it was shocking. A wonderful stay make sure you don't go

Review collected in partnership with this hotel

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear Sara S Thank you for sending your comments via Trip Advisor. I am very pleased you enjoyed your recent stay with us. Thank you for your kind comments on the staff and service which is very motivational for the team and I will be sure to pass this on. I hope to be able to welcome you back to... More 

Aylesbury, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

If you want to have a relaxing spa, check out the times when children are allowed in the pool area, and book any treatments then. Be aware that it's not allowed to have two massages on the same day. The Spa Reception staff didn't mention this at the time of our booking, and it caused untold fuss and disappointment. Only... More 

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear rmaylesb Thank you for sending your comments via Trip Advisor. We do advise that only one massage treatment per person can be provided on a day. This is done for the good of the client and I must apologies that the receptionist did not advise you of this at the time of booking. Kirsty is our Spa manager and... More 

Sheffield, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed with my son as we were visiting friends in Bicester, I had stayed there previously so was aware of the hotel. It is exactly as I would expect, they were refurbishing the sports bar but had provided the other bar for guests. I couldn't get a phone signal in the room but luckily I could get outside as... More 

Review collected in partnership with this hotel

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear Sharon B Thank you for choosing to stay with us again. I am pleased you found your stay satisfactory and sorry that you could not get a good phone signal. Fortunately the WiFi operated without issue. We do suffer from a drop in signal for some systems in certain parts of the hotel. I hope we are able to... More 

Bridgwater, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The write up on the web said that it was an exceptional hotel but we were disappointed as we on found that the pool merited that accolade whilst the hotel itself was more centred around the golf. As guests we were horrified when asked to leave a bar, the 19th. hole, because it was only for golf club members. It... More 

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear John 1 Thank you for sending your comments via Trip Advisor. I am sorry that you experienced being asked to leave the golf members bar. As the new Portrait bar will not be ready until next week this should not have happened. Please accept my apologies. From the end of next week there will be two other bars to... More 

Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Having read some of the reviews on Trip Advisor before arriving I was a little dubious, however, some people must just like moaning! My husband and I stayed two nights and used the hotel as a base for visiting Bicester Village Shopping Outlet. We arrived and had lunch, albeit in a very quiet canteen style restaurant however food and service... More 

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear ILoveHolidays768 Thank you for sending your comments via Trip Advisor. I was very pleased to read that you enjoyed your stay with us and will be returning. It was good to read your comments on the staff which are much appreciated. I will pass on your compliments to the spa staff and the chefs.. I hope it is not... More 

Reith im Alpbachtal, Austria
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

From shock to complete dismay... how this hotel was awarded 4 stars beats me! Reception Staff excellent however the general staff need Training to cater to the requests of guests. Despite its title of Spa, there is neither bathrobe nor complimentary slippers in your room so you have to walk outside to access the Spa. The Gym is OUTSTANDING. Breakfast... More 

Was this review helpful? Yes 1
Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear Reithemoel Thank you for passing on your comments via Trip Advisor. I was surprised by some of the comments you have raised, The lack of providing a banana at breakfast is unacceptable so please accept my apologies for this. We have plans to renovate the restaurant area which will completely change the area where we presently serve breakfast. We... More 

2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff are very friendly and the rooms are Clean and tidy . I would recommend to anyone . The spa area is very clean and tidy. The food is very nice . The treatment I received was excellent . I will return again .

Review collected in partnership with this hotel

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear Tracy062975 I am very pleased you enjoyed your recent stay with us. Thank you for your kind comments and I will pass them on to the team. I hope to welcome you back in the near future. Ian Pollock general manager. More 

London, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very modern, clean hotel. Room facilities are good and the swimming pool & spa facilities are excellent. The jacuzzi is one of the best I have used. It was very quiet & dark so I had a very good night's sleep. The bar & restaurant are pleasant enough but were both quite empty when we visited so... More 

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear Bas_23-12 Thank you for your kind comments on the room, cleanliness and quality of ouir leisure facilities. We have fully lined curtains which provide a good level of light blockage so permit one to have a really dark environment which aids sleeping. The inconsistency of the food quality is a concerning remark and I will address this with the... More 

Oxford, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Always a great stay room-wise, clean & very comfortable. Lovely Hotel with excellent leisure facilities and some really nice staff... it was just a shame about the WiFi on this occasion , but hopefully this will be sorted out.

Review collected in partnership with this hotel

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Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear WanderingMoo Thank you for your kind comments after your recent stay with us. I was pleased to read that you are a regular guest and find the hotel to be clean and comfortable with good leisure facilities. We do experience intermittent problems with our WiFi which is throughout the area so please accept my apologies for this. Ian Pollock... More 

Greater London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel and spa/swimming pool are very good but the dining experience in Gray's lets it down. Our main courses were ok but one starter was mediocre and our desserts inedible. Service was good (not really difficult when staff outnumber guests). On the other hand breakfasts in the Brasserie were excellent. Hot food cooked to order promptly & was very... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Ian P, General Manager at Bicester Hotel, Golf and Spa, responded to this review

Dear Beverley S I am pleased you enjoyed your recent stay with us. Thank you for the kind comments on the hotel and spa. Your comments regarding the food are concerning as it indicates lack of consistency with the main course being good and the starter and dessert leaving room for improvement. I was pleased you enjoyed the breakfast and... More 

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