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The Upper Reaches Hotel

Thames Street, Abingdon OX14 3JA, England
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The Upper Reaches Hotel
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The Upper Reaches Hotel
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207 reviews from our community

Traveler rating
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    50
    33
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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  • All months
    (207)
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    (58)
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    (26)
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Southampton, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

From the moment we arrived at the 'Upper Reaches', the ambiance with the inner stream and staff were excellent throughout our stay. Restaurant menu choice was plain english style but everything cooked and presented beautifully. It reminded me of roadside inns as they used to be, lovely. Many thanks for a most enjoyable stay and we will definitely book again... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Despatched to the Upper Reaches after my original hotel was fully booked, so hadn't elected to stay here. Sat waiting in the rather empty restaurant reading the diverse, often polar opposite reviews counter-pointed by the somewhat idiosyncratic responses from the hotel management, and wondered how the evening would unfold. Have to say I was pleasantly surprised - the staff were... More 

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Somerset, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Do not repeat do NOT go here ! It is a disgrace to the catering industry. I have eaten all over the World some excellent and some not so good but this place is the worst place I have ever had the displeasure to go to. I have had better food from a shack on the side of the road... More 

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ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear rob2222187309, I am disappointed to read that you were unhappy with the food and service during your visit with us. We have no record of any guests making any complaint about the food or service, so I am wondering who you spoke to at the time regarding your issues? Did you speak to anyone? What did you have to... More 

Oxford, United Kingdom
Top Contributor
168 reviews 168 reviews
31 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 1 week ago

Firstly we didn't stay in the hotel so can't really comment on the rooms but we came here on a Saturday Afternoon for a drink and a snack to escape the grossly overcrowded pub on the bridge whose name I can't remember. The hotel is really pretty, you can sit outside in a very pleasant garden at the front by... More 

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ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear BrushM, Thank you for your kind words. We have been working to improve our outdoor seating areas and gardens for the coming summer. I am please you were able to have a relaxing drink and enjoy our first hint of sunshine. Kind regards k Johnson More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Brilliant, we got a deal package with the hotel £70 for Dinner, Bed and Breakfast. I cannot fault it! Seriously, this could have been twice the price! Lovely location, secure car park and right on the canal edge! Food was good, if a little limited in choice (I would have like a risotto) but then you can't have it all.... More 

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ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear Christopher F, Thank you for your review of your recent stay with us. I am please to read that you enjoyed your stay and were able to take advantage of our special promotion. Hope to see you again soon. Kind regards K Johnson More 

Guildford, United Kingdom
Contributor
19 reviews 19 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Well it's a shocker! I was kind of hoping for shabby chic but it's just plain shabby. i was too tired to complain so thought I would just go to bed but the bed has a depression in the mattress the size of a large cushion. Impossible to sleep in. The window frame was rotten and the room smelled of... More 

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ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear Crabtree1979, Sad to see you have re-posted your same review from December 2014, but haven't actually been back to the Hotel. Clearly our décor, furniture, restaurant, bar and bedrooms are not too your liking. I'm sure you will be able to find alternative hotels in the areas that match your requirements more closely. Kind regards K Johnson More 

Hythe, Southampton
Top Contributor
59 reviews 59 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This appeared to be a nailed-on 5 stars from the moment we arrived. Fabulous, riverside location, lovely building, comfortable and well-equipped room, charming and helpful staff, terrific price (tip - ask them to match a price you've seen on-line), outstanding (included) breakfast - it had it all. But................ The shower pressure was so poor it was almost impossible to get... More 

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ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear DavidMorris, Thank you fro taking the time to leave a review of your recent stay. I am please too read that you had an enjoyable time. Regarding the water pressure, unfortunately we do get some issues with this, being an old building with ancient pipework we get air bubbles in the pipes. We have found by running the hot... More 

Faversham, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is well situated in the centre of Abingdon. A warm and plesent welcome at reception. The rooms have just been all refitted although some of the bathrooms could be better, they are functional rather than nice. Wifi throughout is free which is a big plus for me as I was working away. Food again is good with a... More 

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ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear Wayne W, Thank you fro leaving a review of your recent stay with us. I am please to see you were greeted warmly by the reception team and the restaurant meals were to your liking. Look forward to welcoming you back again. Kind regards K Johnson More 

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 3 weeks ago

Poorly prepared food garnished with unapologetic staff. So much potential to be a wonderful place to stay and house keeping shoddy the rooms needing TLC. Had go to the Crown and Thistle for evening meals, made on trip to Posh Nosh too. Great shame although my clients agreed with me and would have warned not to stay at Upper Reaches... More 

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Clacton on sea
Contributor
16 reviews 16 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2015 via mobile

We were looking for a hotel for valentines night and this deal came up on late bookings.com £95 double half board... Now that's a good price not only for a Saturday night but for valentines premium night of the year and with dinner included and breakfast I booked it. I then looked at the reviews and was concerned over the... More 

Was this review helpful? Yes
ksjohnson123, Manager at The Upper Reaches Hotel, responded to this review

Dear Annonnads, Thank you for taking the time to leave a review about your recent stay with us. I am pleased to see you took advantage of our Promotional offer that was available over Valentines Day and we exceeded your expectations. Hope to see you again soon. Kind regards K Johnson More 

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