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Mansfield Manor Hotel

Windmill Lane, Mansfield NG18 2AL, England
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1 room 1 adult
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Mansfield Manor Hotel
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236 Reviews from our TripAdvisor Community

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Romford, England, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here and it was wonderful. The porter Sean could not do enough for me. Very friendly and polite. Excellent and comfortable stay. Breakfast was lovely, made to order. A personal touch makes all the difference. I would definitely recommend!

Helpful?
Thank Joanne T
East midlands
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Wow what a lovely old building. I had room one it was warm cozy and I had a super thick duvet lovely mattress and excellent tea and coffee making facilities. Love the biscuits!! There were some minor decor issues such as some handles missing off drawers and light bulbs which needed changing but these were reported to housekeeping and I... More 

Helpful?
Thank nursetutor
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here 7th Jan to 19th jam. All the staff we met were very friendly and helpful. They work very hard one guy (can't remember his name) seemed to always be there apart from Sunday morning. As it was my husbands birthday I wanted to surprise him with a cake in our room the blond girl made this happen... More 

Helpful?
Thank Leuty-Deeks
Mansfield, United Kingdom
1 review
4 of 5 stars Reviewed December 24, 2015

I would like to express my gratitude to Manor Hotel for organising the Breakfast with Santa event and especially to the young blonde girl with the elf hat (sorry I dont know your name). She was very attentive towards everybody and interacted really well with the children. We appreciate her going that extra mile to make us feel special and... More 

Helpful?
Thank Jacqueline T
KJW1503, Guest Relations Manager at Mansfield Manor Hotel, responded to this review

Good Afternoon Jacqueline I would Like to thank you on behalf of the entire staff here at Mansfield Manor for your very kind words. We appreciate your feedback as it is important to us. It is how we are able to constantly improve our high standards that each and every guest receives. We are pleased that you had an enjoyable... More 

Mansfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 21, 2015 via mobile

What a fabulous day. We booked our wedding in January 2015 for a Christmas wedding and I cannot fault them at all. Could not do enough for us and on the wedding day itself they were just amazing constantly checking if we were OK, nothing was too much for them keera was amazing the evening staff from the bar staff... More 

Helpful?
1 Thank Lisa M
KJW1503, Guest Relations Manager at Mansfield Manor Hotel, responded to this review

Hi Lisa and Barry On behalf of Keera and the whole team thank you so much for your lovely review, your feedback is important to us, by knowing your thoughts on the service that you received, it is how we are able to maintain our high standards of service and the experience that you receive. Thank you for your recommendation... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2015 via mobile

We got married at Mansfield Manor Hotel on 28/11/15. The weather was cold, wet and windy but it didn't affect the day one bit. The day went PERFECTLY. The staff at Mansfield Manor, especially Keera, Phoebe and Steve were fantastic. They worked tirelessly in the background to ensure everything ran smoothly. They moved chairs and tables without any of our... More 

Helpful?
1 Thank Soph T
KJW1503, Guest Relations Manager at Mansfield Manor Hotel, responded to this review

Dear Mr and Mrs Tipple, Thank you so much for taking the time to write a wonderful review. we are always happy to hear our staff provide great customer service. All in all we are thrilled you had such a perfect day as that is what we do our best to achieve. All the best for the future we wish... More 

Reading
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 16, 2015

A cheap makeover doesn't hide the cracks nor the smell of stale beer in reception. The car park did not feel safe on Friday night and there are no night staff on duty after 11pm. The term "manor" is misleading to say the least.

Helpful?
1 Thank TimRifgot
Paul A, Owner at Mansfield Manor Hotel, responded to this review

Dear Tim, Thank you for taking the time to leave a review for us. We can't find any trace of your stay on a Friday night, unfortunately. We do like to follow up all of our reviews, particularly when your experience has been a negative one. Perhaps if you would care to furnish us with your contact information, we could... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2015 via mobile

Stayed here at the recommendations of a friend and found this to bra lovely friendly hotel, they catered for my 3 young children and were very friendly and helpful. Our room was clean and bright and plenty of room even with a camp bed added. The staff were very professional and the breakfast was amazing even the children filled their... More 

Helpful?
1 Thank Lisadalley
KJW1503, Guest Relations Manager at Mansfield Manor Hotel, responded to this review

Dear Lisa, Thank you for taking the time to write this review, your feed back is important to us. We are so glad you had a relaxing stay, our staff strive to keep the hotel as clean, tidy and peaceful as possible. We hope to see you again in the near future. Kind regards, Grace More 

Cheshire, United Kingdom
1 review
5 of 5 stars Reviewed November 15, 2015

Never been before did'nt know what to expect ,staff were brilliant,there was a wedding on but did'nt disturb us,great breakfast would stay here again,well done Mansfield.location spot on as we were at a conference.

Helpful?
Thank thomas062015
KJW1503, Guest Relations Manager at Mansfield Manor Hotel, responded to this review

Dear Thomas, Thank you for taking the time to write a review. We are so glad you enjoyed your stay and hope to see you again. Kind regards, Grace More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 11, 2015 via mobile

I pulled into car park that had no cars, in the dark with a creepy walk to the front of the building, not suitable for girls on their own! I checked in and was placed in a large spacious room it seemed ok until I went into bathroom.. It was disgusting.. A tiny shower with black dirt inbetween all tiles... More 

Helpful?
1 Thank Danielle W
KJW1503, General Manager at Mansfield Manor Hotel, responded to this review

Hello Danielle, Thank you for taking the time to leave us a review on Tripadvisor. We are generally fully booked, with many returning guests and whilst we don’t always get things right, we do work very hard to ensure that all aspects of guests’ stay are the best that they can be. This is why we were the overall winners... More 

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