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Hilton Garden Inn Columbus/Grove City

3.0 of 5 3928 Jackpot Road, Grove City, OH 43123
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Certificate of Excellence 2014
Hilton Garden Inn Columbus/Grove City
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Hilton Garden Inn Columbus/Grove City
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212 reviews from our community

Traveler rating
    110
    66
    20
    10
    6
See reviews for
54
36
12
85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Coppell, TX, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very nice experience! the service excellent! For business or leisure I highly recommend this hotel, the business center excellent and all the amenities. Breakfast delicious and price very good! You will enjoy your stay!

Review collected in partnership with Hilton Garden Inn

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Dunnellon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I've stayed at the Hilton Garden Inn for several months during the time I was working on a major project for a large retail corporation. The hotel accommodations are consistently of a high value and the staff members are excellent. I highly recommend this hotel for anyone who is planning to stay in the Columbus, Ohio area for business or... More 

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Athens
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a couple of problems, but nothing that couldn't be fixed. My main complaint is the e-check in. I checked in through my phone, but still did not get the room I choose. The first desk representatives where very friendly and helpful. The hotel was very clean and updated and smelled very fresh.

Review collected in partnership with Hilton Garden Inn

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This hotel is clean and quiet -- room was fine. I made the reservation in a hurry when we had to change travel plans due to a bad snowstorm. I assumed that the breakfast buffet was free (having gotten used to that at many other hotels). When my kids and I came down in the morning for breakfast, we were... More 

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Fort Worth, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The lobby and staff are excellent most friendly front desk I've talked to but it ends there the rooms need to be updated, excercise equipment replaced, beds are memory foam and hard as a cement slab and hot, room thermostat is way off hard to adjust and like other hotels the internet service is slow. For what the daily rate... More 

Review collected in partnership with Hilton Garden Inn

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1 review
1 of 5 stars Reviewed 2 weeks ago

Far from satisfied wen with husband and friends for a mini stay cation considering we are far from well off financially and yet chose your suites in our own neighborhood and paid for mainl thee pool and hot tub which wa closed thee only full day that we had ..... Guarantee says If your not satisfied you don't pay and... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband booked the Romance suite for Valentines day. The room was beautiful, however, the staff and experience were lacking. We had dinner at the bar & grill, service was extremely slow and forgetful. My husband ordered a steak and was not given a steak knife to eat with. When a knife was requested, he didn't get it for 15-20... More 

Was this review helpful? Yes 1
David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Dear Ariannan, Thank you for your feedback. Even with our best intentions we see that you did not have an enjoyable experience. We apologize that we did not exceed your expectations. We have reviewed the feedback you shared in your review and the feedback you provided during your visit to our restaurant. We are incredibly passionate about providing exceptional service... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Really like Garden Inns, stayed almost a week, in Perrysburg, Ohio, at Christmas time. this stay at this one, total joke!!!! the front desk staff was more than pleasent, however, the first of THREE false fire alarms, went off at approximately 4:15, am back asleep. ........you guessed it, alarm goes off at around 5:05 am. then the final one goes... More 

Was this review helpful? Yes 1
David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Dear Adrienne, Thank you for taking a moment to provide your feedback about your recent stay at our hotel. We apologize for any inconvenience you experienced during your stay as a result of the fire alarm sounding. Though we understand that this was an annoyance to you, our number one responsibility is the safety of all guests. Our fire safety... More 

UK
Top Contributor
62 reviews 62 reviews
26 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My room was great! Spacious and with every amenity that was needed for a business stay. Everything for a good night's sleep, and for a business traveller. The breakfast was perfect. All the items I had cooked to order were excellent. I ate a few times in the evening, and this was pretty good quality. Check in and general interaction... More 

Was this review helpful? Yes 1
Perrysburg, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This Hotel offers excellent service, rooms are nice, it is in a great location. The price was a little on the higher side. the amenities were nice, coffee/tea, snack in lobby. breakfast is very good, continental and hot food. Staff very attentive, would definitely stay there again

Review collected in partnership with Hilton Garden Inn

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Additional Information about Hilton Garden Inn Columbus/Grove City

Address: 3928 Jackpot Road, Grove City, OH 43123
Phone Number:
Location: United States > Ohio > Grove City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Grove City 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Grove City Hotel Grove City
Hilton Grove City
Grove City Hilton
Hilton Garden Inn Columbus/Grove City Ohio
Hotel Style:
#2 Business Hotel in Grove City
#3 Family Hotel in Grove City

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