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All 15 Grove City hotels

Hilton Garden Inn Columbus/Grove City

3.0 of 5 Hotel   |   3928 Jackpot Road, Grove City, OH 43123
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81%
Ranked #3 of 15 hotels in Grove City
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Dancemom05 Cincinnati, Ohio
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143 people have reviewed this hotel

Traveler rating
    67
    49
    13
    9
    5
See reviews for
41
28
11
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
Cincinnati, Ohio
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

Stayed here with several families. While our kids were in the pool, a family came down and were drinking from glass bottles while sitting in the pool and their young kid was running naked. Told they stay every weekend. Front desk staff knew exactly who we were talking about when we complained-no attempts were made at service recovery. Beds are... More

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Springboro, Ohio
1 review
5 of 5 stars Reviewed 6 days ago NEW

I specifically want to thank Chris Hutchinson; manager, for going out of his way to accommodate our requests! The lobby bar serves great drinks. The shower was great. A must for me to give a good rating. The shower curtain was the greatest. I wanted to purchase one and found out that they are made specifically for Hilton Hotels. You... More

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Thank you for sharing your great experience! As a Hilton property we work hard to ensure each of our guest's needs are met, so it is a pleasure to hear that we were able to thoroughly satisfy your requests. We appreciate your compliments about our showers and our lobby bar area, and we are glad to hear that you enjoyed... More

Taoyuan, Taiwan
1 review
4 of 5 stars Reviewed 1 week ago

Nice to live, although have some facility problem, but HGI had solved it soon and HGI did provide some cookies/beverage as compensation gift. But still need HGI to arrange regular reviewing of each room to ensure every facility is workable. Bed is a little hard to lay on, it will be better to become soft.

Review collected in partnership with Hilton Garden Inn

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Dear Maggie, Thank you for choosing to stay with us and for providing your feedback. We are pleased to hear you enjoyed visiting our hotel and that you are happy with the way our staff quickly resolved your issue. Thank you again for staying with us! P.S. The firmness of the Garden Sleep System mattress can be adjusted using the... More

Fairfield, OH
Top Contributor
91 reviews 91 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night before flying out of the Columbus airport the following morning. The room appeared clean and was comfortable, except for the pillows which weren't supportive enough for our liking. The hotel is located just off the interstate in an area of hotels and restaurants, and is about 20 minutes or so from the airport. We... More

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Thank you for your recent stay and for your feedback. We are glad to hear you were pleased with the cleanliness of your room and that you found it to be comfortable. Next time you stay, feel free to ask our front desk staff for additional foam pillows or regular pillows. Also, we are currently in the process of upgrading... More

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was very nice and the room was very clean. It is located right by good shopping and a number of good places to eat. The mattress was a little hard but the suite with whirlpool tub made up for it. The whirlpool tub was huge and allowed for great relaxation. The front desk staff was so pleasant and... More

Review collected in partnership with Hilton Garden Inn

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Thank you for taking a moment to share your experience with the TripAdvisor community. We are pleased to hear you enjoyed relaxing in the in-room jacuzzi and that our front desk staff was able to exceed your expectations. Also, we appreciate your feedback regarding the effects caused by a neighboring hotel - action has already been taken to resolve the... More

Morning View
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel was very clean, very inviting and well decored lobby area. Beds were great--room was very clean and comfortable. Lots of great food choices within walking distance. Would def stay here again

Review collected in partnership with Hilton Garden Inn

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Dear Lisa, Thank you for the great review! We are glad to hear you enjoyed sleeping in our Garden Sleep System beds and that you found the variety of local food options to be very convenient. We also appreciate your compliments regarding the cleanliness of our hotel and the appearance of our lobby. We look forward to seeing you again... More

Pennsylvania
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed March 13, 2014

We spent a weekend here for our granddaughter's christening. The hotel is either new or newly refurbished and looks clean and inviting. Check in took about 2 minutes because they already had everything ready for me on arrival. The room was a decent size with comfortable furnishings, including a mini fridge, microwave, sink and countertop with a Keurig coffee maker... More

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Thank you for your recent stay and helpful feedback. It is great to hear you enjoyed your stay with us. We will use your feedback in order to make improvements that will enhance the experience we provide to our future guests. Thank you again for your compliments and feedback, we hope to see you again soon! P.S. If you find... More

Rochester, New York, United States
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 12, 2014

We stopped here to spend the night on our way back from New Orleans. We were only at the hotel from about 9 pm to check out the next day but it was a great hotel. This was the most inviting lobby I have ever seen in a hotel like this. They had drink and food service in the lobby... More

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David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Thank you for choosing to stay with us and for the compliments about our hotel. It is great to hear we surpassed your expectations and that we were able to provide you with a pleasant experience at the end of your trip. Thank you again for your kind words, we hope to see you again next time you are in... More

1 review
3 of 5 stars Reviewed March 10, 2014

reserve a room and prepare to pay a fee ($19.50) in our case, that is tacked onto the credit or debit card and removed 3 to 5 business days after checkout. why? It is done in the event that you rent a movie or go to the restaurant or whatever and they don't know it until you have gone???? Also,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Thank you for your recent stay and your feedback. We do our best to provide all our guests with outstanding experiences, so we are sorry to hear you do not feel you had a great experience. While it is standard procedure for hotels to authorize an additional amount at check-in time in order to account for potential incidentals, we have... More

Mooresville, United States
1 review
5 of 5 stars Reviewed March 3, 2014

This hotel went out of their way to welcome us, to call and find out if we needed anything and to make sure we had our water and snack. The room was so clean and the rate was so reasonable for the service we received.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
David L, Manager at Hilton Garden Inn Columbus/Grove City, responded to this review

Dear Bob, Thank you for taking the time to share your experience. We do our best to make sure all of our guest's needs are taken care of, so it rewarding to hear you enjoyed your time with us. Thank you for choosing to stay at our hotel, we hope to see you again soon! Regards, David Lyons Hilton Garden... More

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Additional Information about Hilton Garden Inn Columbus/Grove City

Also Known As:
Hilton Garden Inn Columbus/Grove City Hotel
Hilton Garden Inn Columbus/Grove City Hotel Grove City
Hilton Grove City
Hilton Garden Inn Columbus
Grove City Hilton
Hilton Garden Inn Columbus/Grove City Ohio
Address: 3928 Jackpot Road, Grove City, OH 43123
Phone Number:
Location: United States > Ohio > Grove City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Grove City
#3 Family Hotel in Grove City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Columbus/Grove City 3*
Official Description (provided by the hotel):
Welcome to Grove City! The Hilton Garden Inn Columbus/Grove City hotel is only 6 miles south of downtown Columbus off I-71, in the business suburb of Grove City. Conveniently located near numerous office buildings and business parks. Within 10 minutes of the Hollywood Casino and 5 minutes of the Scioto Downs casinos, German Village, Ohio Auto Auction, Beulah Park and Ohio State University. The Hilton Garden Inn Columbus/Grove City, Ohio hotel restaurant, The Garden Grill® serves freshly prepared breakfast and dinner. Come enjoy a taste of Ohio hospitality and exceptional service at the Hilton Garden Inn Columbus/Grove City hotel. ... more   less 
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