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Holiday Inn Express Grove City

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3951 Jackpot Road, Grove City, OH 43123
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Holiday Inn Express Grove City
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Holiday Inn Express Grove City
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66 reviews from our community

Traveler rating
    23
    19
    12
    5
    7
See reviews for
14
8
8
21
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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PITTSBURGH,PA
Top Contributor
92 reviews 92 reviews
21 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago

i stayed at three Holiday Inn Expresses in 3 nights. This one was typical . Employees pleasant, AC unit in room a little loud. Because I used a free room night coupon i was given a less than stellar room location.1st floor across from maids laundry , so in AM things got noisy. Breakfast had numerous choices but overall food... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear pghsteve, Thank you very much for reviewing our property. We are very glad you enjoyed your stay with us. We do assign rooms randomly so when you stay with us again, please feel free to request a particular location in the hotel. We do our very best to accommodate these requests. Sincerely, More 

Rossford, Ohio
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

Check in was about 5 min. Very pleasant staff. Room was very clean, had a mini fridge and microwave,beds comfortable. We didn't hear any hotel noise. Could hear the expressway, but that didn't bother us. Shower was great, hot and good pressure. Plentiful breakfast. Pool was closed for maintenance. That was a bummer because I had several hours to kill... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Thank you very much for your wonderful review of our property! We are very glad you enjoyed the various amenities. It was unfortunate that the pool was down for maintenance. We try to keep that to a minimum but there are times when we have no other option. Chances are very good you won't encounter that when you stay with... More 

Watertown, South Dakota
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 15, 2015

From check-in forward our stay was wonderful. The staff is all friendly and greeted me every time we passed. Breakfast was plentiful, hot, tasty, and the area like the rest of the hotel was clean and well maintained. The location is perfect for wanting to stay in Grove City with easy access to the city. I will return and highly... More 

Was this review helpful? Yes
Melanie B, Front Office Manager at Holiday Inn Express Grove City, responded to this review

Dear chrismwm, Thank you for choosing to stay with us, and for the wonderful review. We look forward to serving you next time you are in this "neck of the woods." More 

Cincinnati, Ohio
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 3, 2015

I travel extensively for work and I will admit, it's hard to impress me. And I've stayed in a dozen of Holiday Inn Express and never been as impressed as I was with this one. This hotel was top notch and I will not hesitate to stay there again. The decor was completely up to date and trendy. The staff... More 

Was this review helpful? Yes
Melanie B, Front Office Manager at Holiday Inn Express Grove City, responded to this review

Dear wraithleaderx, Thank you very much for your wonderful review, and thank you for noticing the difference our recent renovation has made in our decor. It is nice to know we can look forward to seeing you again if you are in the area. I do apologize that you were disappointed in the size of the shower and garden tub... More 

Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 2, 2015

The staff was very friendly. Upon checking in and getting up to the third floor our keycard was not working so one of the housekeepers stepped right in, took the card back down to the front desk, got it re-activated and made sure we got in to our room with no other issues (THANK YOU!) the only complaint I have... More 

Was this review helpful? Yes
Melanie B, Front Office Manager at Holiday Inn Express Grove City, responded to this review

Dear Dway322, Thank you for your recent stay with us and for your review. I am so happy you had good experiences with our staff. They are indeed, our best asset. We look forward to serving you again next time you are in the area. More 

Brookville, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 11, 2014

I was booked for three nights but I stayed here one night and checked out. The Whirlpool bathtub was fantastic! Breakfast was good too. The room was spacious and the staff accommodating. On the downside, we could hear the person snoring in the next room quite loudly. The beds sagged in the middle so badly that I barely slept. The... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Jocelynne S, Thank you for reviewing our hotel. I am very sorry to hear about the issues you experienced during your stay with us. We do have some options available if you are able to hear the people in the room next to you, just let the front desk know and they will take care of it for you.... More 

WILGUS, OHIO
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2014

After a long drive in the rain, we were met at the front desk by 2 very friendly middle-aged women who definitely enjoyed their job--and each other. Their friendliness and knowledge of the area (giving us directions and telling us places to visit for our next destination) were very much appreciated, and helped us to relax. Room was clean and... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear ANTIQUESHOPPER, Thank you for taking time to write a review of our hotel. I am thrilled you enjoyed your stay, our staff is definitely our best asset. I will be sure to share your comments with the rest of the staff as well. We look forward to having you as our guest again soon. More 

Springboro
Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

The hotel is located in a neighborhood but it is next to several restaurants .. so not a big deal to get to the main road... hotel was very nice and clean however our check in process took alot longer than it should have. I traveled with a few other couples and the agent at the front desk seemed unhappy... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Liset H, Thank you for taking time to write a review of our property. We are looking into our options to ensure that our guests, especially our IHG Rewards members, do not have to wait an extended amount of time to check-in. I invite you to contact the hotel directly to discuss this matter more so we can get... More 

2 reviews
5 of 5 stars Reviewed October 8, 2014 via mobile

Wow! I stayed here in September to visit my boyfriend. I was on crutches, and the staff was all soooo wonderful to me. They all greeted me upon entering and when I had breakfast in the morning, Grace, the kitchen lady helped me bring my food to the table. We had a nice conversation and it made me feel less... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Emma C, Thank you for taking the time to write such a nice review of our property. It is true that Gracy is one of our best employees, and an asset to the hotel. I'm thrilled you enjoyed your stay so much, and look forward to seeing you again soon, though hopefully without the crutches. More 

Lynchburg, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel is located in an area that is close to several chain restaurants and is near the highway so getting where you need to go should not be a problem. The desk staff was very friendly and helpful and made sure there were cookies available when we arrived. The room was relatively small with a correspondingly small bathroom but... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Charles D, Thank you for taking the time to review our property. I will be sure to share your comments with the staff. I apologize for our bathrooms, and will look into alternatives that would better suit more people. As far as breakfast, we do offer bacon some days but not everyday in order to have some variety. I... More 

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