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Holiday Inn Express Grove City

2.5 of 5 3951 Jackpot Road, Grove City, OH 43123
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Holiday Inn Express Grove City
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Holiday Inn Express Grove City
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64 reviews from our community

Traveler rating
    23
    18
    11
    5
    7
See reviews for
14
8
8
19
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Watertown, South Dakota
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

From check-in forward our stay was wonderful. The staff is all friendly and greeted me every time we passed. Breakfast was plentiful, hot, tasty, and the area like the rest of the hotel was clean and well maintained. The location is perfect for wanting to stay in Grove City with easy access to the city. I will return and highly... More 

Was this review helpful? Yes
Melanie B, Front Office Manager at Holiday Inn Express Grove City, responded to this review

Dear chrismwm, Thank you for choosing to stay with us, and for the wonderful review. We look forward to serving you next time you are in this "neck of the woods." More 

Cincinnati, Ohio
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travel extensively for work and I will admit, it's hard to impress me. And I've stayed in a dozen of Holiday Inn Express and never been as impressed as I was with this one. This hotel was top notch and I will not hesitate to stay there again. The decor was completely up to date and trendy. The staff... More 

Was this review helpful? Yes
Melanie B, Front Office Manager at Holiday Inn Express Grove City, responded to this review

Dear wraithleaderx, Thank you very much for your wonderful review, and thank you for noticing the difference our recent renovation has made in our decor. It is nice to know we can look forward to seeing you again if you are in the area. I do apologize that you were disappointed in the size of the shower and garden tub... More 

Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff was very friendly. Upon checking in and getting up to the third floor our keycard was not working so one of the housekeepers stepped right in, took the card back down to the front desk, got it re-activated and made sure we got in to our room with no other issues (THANK YOU!) the only complaint I have... More 

Was this review helpful? Yes
Melanie B, Front Office Manager at Holiday Inn Express Grove City, responded to this review

Dear Dway322, Thank you for your recent stay with us and for your review. I am so happy you had good experiences with our staff. They are indeed, our best asset. We look forward to serving you again next time you are in the area. More 

Brookville, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 11, 2014

I was booked for three nights but I stayed here one night and checked out. The Whirlpool bathtub was fantastic! Breakfast was good too. The room was spacious and the staff accommodating. On the downside, we could hear the person snoring in the next room quite loudly. The beds sagged in the middle so badly that I barely slept. The... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Jocelynne S, Thank you for reviewing our hotel. I am very sorry to hear about the issues you experienced during your stay with us. We do have some options available if you are able to hear the people in the room next to you, just let the front desk know and they will take care of it for you.... More 

WILGUS, OHIO
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2014

After a long drive in the rain, we were met at the front desk by 2 very friendly middle-aged women who definitely enjoyed their job--and each other. Their friendliness and knowledge of the area (giving us directions and telling us places to visit for our next destination) were very much appreciated, and helped us to relax. Room was clean and... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear ANTIQUESHOPPER, Thank you for taking time to write a review of our hotel. I am thrilled you enjoyed your stay, our staff is definitely our best asset. I will be sure to share your comments with the rest of the staff as well. We look forward to having you as our guest again soon. More 

Springboro
Contributor
18 reviews 18 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

The hotel is located in a neighborhood but it is next to several restaurants .. so not a big deal to get to the main road... hotel was very nice and clean however our check in process took alot longer than it should have. I traveled with a few other couples and the agent at the front desk seemed unhappy... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Liset H, Thank you for taking time to write a review of our property. We are looking into our options to ensure that our guests, especially our IHG Rewards members, do not have to wait an extended amount of time to check-in. I invite you to contact the hotel directly to discuss this matter more so we can get... More 

2 reviews
5 of 5 stars Reviewed October 8, 2014

Wow! I stayed here in September to visit my boyfriend. I was on crutches, and the staff was all soooo wonderful to me. They all greeted me upon entering and when I had breakfast in the morning, Grace, the kitchen lady helped me bring my food to the table. We had a nice conversation and it made me feel less... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Emma C, Thank you for taking the time to write such a nice review of our property. It is true that Gracy is one of our best employees, and an asset to the hotel. I'm thrilled you enjoyed your stay so much, and look forward to seeing you again soon, though hopefully without the crutches. More 

Lynchburg, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel is located in an area that is close to several chain restaurants and is near the highway so getting where you need to go should not be a problem. The desk staff was very friendly and helpful and made sure there were cookies available when we arrived. The room was relatively small with a correspondingly small bathroom but... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Charles D, Thank you for taking the time to review our property. I will be sure to share your comments with the staff. I apologize for our bathrooms, and will look into alternatives that would better suit more people. As far as breakfast, we do offer bacon some days but not everyday in order to have some variety. I... More 

Springfield, Missouri
Top Contributor
201 reviews 201 reviews
22 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed July 11, 2014

The property itself is fine. The staff is great. Everything is wonderful except the location. It's right next to the highway, and you'll get lots of road noise all night long if you're on that side of the building. The other location issue is trying to get TO the property from the highway. You have to turn left across two... More 

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear 411Ian411, Thank you for taking time to review our hotel. I am thrilled you enjoyed your time with us. It is true that we are close to the highway, which also offers the convenience of being able to easily access all Columbus has to offer. Stringtown Road is a busy road, especially during peak times, but offers many restaurants... More 

San Diego, California
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 19, 2014

After a long day of driving, I was looking specifically for a Holiday Inn Express and hadn't seen any freeway signs. I caught sight of the sign at the last minute. The check-in was very pleasant, and the woman was very helpful and friendly ( which can be difficult later at night). The rate was a tick higher than other... More 

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Grove City

Address: 3951 Jackpot Road, Grove City, OH 43123
Phone Number:
Location: United States > Ohio > Grove City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City 2.5*
Number of rooms: 75
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Also Known As:
Holiday Inn Express Grove City Hotel Grove City
Holiday Inn Grove City
Grove City Holiday Inn
Holiday Inn Express Grove City Ohio

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