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Holiday Inn Express Grove City

2.5 of 5 3951 Jackpot Road, Grove City, OH 43123
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Holiday Inn Express Grove City
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Holiday Inn Express Grove City
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61 reviews from our community

Traveler rating
    21
    17
    11
    5
    7
See reviews for
14
7
8
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Brookville, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I was booked for three nights but I stayed here one night and checked out. The Whirlpool bathtub was fantastic! Breakfast was good too. The room was spacious and the staff accommodating. On the downside, we could hear the person snoring in the next room quite loudly. The beds sagged in the middle so badly that I barely slept. The... More

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Jocelynne S, Thank you for reviewing our hotel. I am very sorry to hear about the issues you experienced during your stay with us. We do have some options available if you are able to hear the people in the room next to you, just let the front desk know and they will take care of it for you.... More

WILGUS, OHIO
Contributor
18 reviews 18 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After a long drive in the rain, we were met at the front desk by 2 very friendly middle-aged women who definitely enjoyed their job--and each other. Their friendliness and knowledge of the area (giving us directions and telling us places to visit for our next destination) were very much appreciated, and helped us to relax. Room was clean and... More

Was this review helpful? Yes
Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear ANTIQUESHOPPER, Thank you for taking time to write a review of our hotel. I am thrilled you enjoyed your stay, our staff is definitely our best asset. I will be sure to share your comments with the rest of the staff as well. We look forward to having you as our guest again soon. More

Springboro
Contributor
16 reviews 16 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

The hotel is located in a neighborhood but it is next to several restaurants .. so not a big deal to get to the main road... hotel was very nice and clean however our check in process took alot longer than it should have. I traveled with a few other couples and the agent at the front desk seemed unhappy... More

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Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Liset H, Thank you for taking time to write a review of our property. We are looking into our options to ensure that our guests, especially our IHG Rewards members, do not have to wait an extended amount of time to check-in. I invite you to contact the hotel directly to discuss this matter more so we can get... More

2 reviews
5 of 5 stars Reviewed October 8, 2014

Wow! I stayed here in September to visit my boyfriend. I was on crutches, and the staff was all soooo wonderful to me. They all greeted me upon entering and when I had breakfast in the morning, Grace, the kitchen lady helped me bring my food to the table. We had a nice conversation and it made me feel less... More

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Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Emma C, Thank you for taking the time to write such a nice review of our property. It is true that Gracy is one of our best employees, and an asset to the hotel. I'm thrilled you enjoyed your stay so much, and look forward to seeing you again soon, though hopefully without the crutches. More

Lynchburg, Virginia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 12, 2014

This hotel is located in an area that is close to several chain restaurants and is near the highway so getting where you need to go should not be a problem. The desk staff was very friendly and helpful and made sure there were cookies available when we arrived. The room was relatively small with a correspondingly small bathroom but... More

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Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear Charles D, Thank you for taking the time to review our property. I will be sure to share your comments with the staff. I apologize for our bathrooms, and will look into alternatives that would better suit more people. As far as breakfast, we do offer bacon some days but not everyday in order to have some variety. I... More

Springfield, Missouri
Top Contributor
191 reviews 191 reviews
21 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed July 11, 2014

The property itself is fine. The staff is great. Everything is wonderful except the location. It's right next to the highway, and you'll get lots of road noise all night long if you're on that side of the building. The other location issue is trying to get TO the property from the highway. You have to turn left across two... More

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Bethany J, General Manager at Holiday Inn Express Grove City, responded to this review

Dear 411Ian411, Thank you for taking time to review our hotel. I am thrilled you enjoyed your time with us. It is true that we are close to the highway, which also offers the convenience of being able to easily access all Columbus has to offer. Stringtown Road is a busy road, especially during peak times, but offers many restaurants... More

San Diego, California
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 19, 2014

After a long day of driving, I was looking specifically for a Holiday Inn Express and hadn't seen any freeway signs. I caught sight of the sign at the last minute. The check-in was very pleasant, and the woman was very helpful and friendly ( which can be difficult later at night). The rate was a tick higher than other... More

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Mechanicsville, Virginia
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 4, 2014

First of all let me start by saying I have stayed in Hotels all over the world. It blows my mind when I read some of the negative comments from people that have 3 other hotel stays listed on their Trip Advisor status. This was a rally nice hotel (express). It has been newly renovated and the beds are really,... More

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Contributor
11 reviews 11 reviews
10 hotel reviews
3 of 5 stars Reviewed April 6, 2014

I was disappointed as an IHG member when I stayed at the hotel. First, I was not greeted as a member; second, the breakfast was not up to their normal standards, in my opinion. I have stayed at less priced Holiday Inn's and their breakfast was much better. The pancake machine was not working, they ran out of syrup the... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Grove City, responded to this review

Dear newlifemac, Thank you for writing a review about your recent stay with us. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the inconvenience the noise from other guests had caused you... More

Farrell, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 5, 2014 via mobile

My stay was absolutely great, the rooms were just beautiful. I loved everything about the hotel & plus the service was great. The breakfast was actually delicious. Everything was clean. & it's a great price for the beautiful rooms. Great stay & highly recommended.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Grove City

Address: 3951 Jackpot Road, Grove City, OH 43123
Phone Number:
Location: United States > Ohio > Grove City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grove City 2.5*
Number of rooms: 76
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Also Known As:
Holiday Inn Express Grove City Hotel Grove City
Holiday Inn Grove City
Grove City Holiday Inn
Holiday Inn Express Grove City Ohio

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