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The Pheasant Inn

4.0 of 5 Stannersburn NE48 1DD, England
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Certificate of Excellence 2014
The Pheasant Inn
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The Pheasant Inn
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325 reviews from our community

Traveler rating
    244
    53
    14
    10
    4
See reviews for
41
203
8
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (325)
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    (84)
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County Durham, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

will start by saying what a wonderful pub .. we arrived about 4 oclock and were really hungry we asked if there was something to eat and were told not till six so by that time we were staving ordered our meal it was lovely but so small we could have eaten it 3 times over dosent even do chips... More 

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Middlesbrough
Top Contributor
106 reviews 106 reviews
33 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent another fantastic night @ The Pheasant Inn. Once again all the staff were so welcoming and friendly. Robin cooks up some lovely food (my husband said the lamb was the best he has had) and the lasagne with salad including strawberries, grapes and apple is really nice too. We had a great night away in a fantastic location... More 

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Horsham, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 19, 2015

My husband and I spent several nights here in the summer. After a long drive we were greeted by a member of staff who was very offhand and told us the pub was not open to us for another hour so we went for a drive until we were allowed back. Our room was nice although it had a large... More 

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robinkershaw, Owner at The Pheasant Inn, responded to this review

Many thanks for leaving your review, I can only assume that there was a miscommunication when you arrived as new arrivals can check in from midday onwards. I certainly hope we would never knowingly tell a new guest to come back later. We close our bars from 3.00 in the afternoon and reopen at 6.00 and perhaps the member of... More 

NE England
2 reviews
5 of 5 stars Reviewed January 18, 2015

We stayed for 1 night to visit the observatory and it exceeded our expectations. It was the little things that really made it stand out - the well stocked refreshment tray in the room (not the usual 2 of everything you find in larger establishments), being offered a choice of types of wine when I asked for a generic dry... More 

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robinkershaw, Owner at The Pheasant Inn, responded to this review

Many thanks for your review, delighted you enjoyed your stay and hope to see you again. More 

Newcastle upon Tyne
Top Contributor
111 reviews 111 reviews
24 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed January 12, 2015

We booked for Sunday lunch for four adults and two children. The pub was warm and welcoming in atrocious weather, and we all enjoyed our lunches - four lamb, one beef and one steak and kidney pie. My grandson is lactose intolerant and the mashed potato had butter in it so they kindly took it away and replaced it with... More 

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robinkershaw, Owner at The Pheasant Inn, responded to this review

Thank you so much for leaving your review, it was a really foul day last Sunday so we were delighted so many made the trip out into the wilds for lunch. With so many allergen requirements these days we are ready for most things. Hope to see you all again. More 

Herts, England
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed January 8, 2015

We are really surprised at 2 previous reviews as our experience at this country inn was great. We arrived last weekend for a two night stay and we were visiting the observatory on the 2nd evening. We had a lovely meal on the first night, mine was the grilled mixed fish and my husband had the game pie. Both meals... More 

Was this review helpful? Yes 1
robinkershaw, Owner at The Pheasant Inn, responded to this review

Thank you for taking time to leave us your review, a great number of guests enjoy there time with us but don't always get around to leaving a review so we do appreciate those that do it is so important to us. Delighted you enjoyed your stay, I know you are a long way off but we hope to see... More 

Newcastle upon Tyne, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed January 7, 2015

Visited this place prior to a trip to the Obsevatory. Pub is charming and everything you would expect from a cosy country pub. Very welcoming with a roaring fire to keep you warm. My critisism is the food. When we visited we were the first people in at 6pm and when we tried to order there were several items on... More 

Was this review helpful? Yes 1
robinkershaw, Owner at The Pheasant Inn, responded to this review

You are absolutely right this is a charming, cosy, welcoming country pub. However if I am correct you visited us in February 2014, so I am a little surprised it has taken you 12 months to leave us your review. The reason I mention this is because if you are going to have a go at us regarding price and... More 

NORTHUMBERLAND
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 28, 2014

I have just read the article in the Northumbrian about the Pheasant a top prize in the Sawday's British Hotel Awards. Well done to Robin, Angela and their staff. Well deserved. Still the best menu in this area. Evelyn

Was this review helpful? Yes
robinkershaw, Owner at The Pheasant Inn, responded to this review

Many thanks for your comments, 2014 was a great year for us and to be recognised in the prestigious " Sawday's British Hotel Awards" is a real feather in our cap. Added to that "tripadvisor Certificate of Excellence" for the third year running. We must be doing something right! More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 9, 2014

We'd travelled for 5 hours for a night at the observatory. We arrived at 5pm. Initially we were really pleased. Lovely, old pub all lit up for Christmas. We were directed to our room. Rooms are not in the pub but in a separate building to the side. Like a motel or chalet block. It's actually a barn I think... More 

Was this review helpful? Yes 1
robinkershaw, Owner at The Pheasant Inn, responded to this review

Thank you for leaving us your review. I always like to find some positive from even my harshest critics but difficult in this very bruising account of your stay, save that you thought we were a lovely old pub all lit up for Christmas. I will cut to what I think has set the tone for your stay and that... More 

newcastle
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2014

I stayed at this hotel with my partner and son ( aged 5 ) . My brother and sister in law and their 5 year old daughter stayed also . We requested a family room and we were giving a double bed with a fold up bed which was squashed into a corner .It kept folding up during the night... More 

Was this review helpful? Yes 1
robinkershaw, Owner at The Pheasant Inn, responded to this review

Thank you for your review, firstly I think I should say your reservation was made by your sister in law and from the outset she was aware that we have only one family room. It was explained that we also provided fold downs in some other rooms, this happens frequently and more often at this time of year with families... More 

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Additional Information about The Pheasant Inn

Address: Stannersburn NE48 1DD, England
Phone Number:
Location: United Kingdom > England > Northumberland > Stannersburn
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Pheasant Inn 4*
Number of rooms: 8
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Also Known As:
Pheasant Hotel Stannersburn

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