nothing to much trouble for the staff at this hotel , room sevice second to none , when booking staff make you aware there is a night club under the hotel but didnt hear anything , comes no 1 for me after staying in nearly all hotels and b& b in Morpeth . More

This is possibly the worst hotel I have ever stayed in. Take my advice and sleep in the street - it will be quieter, warmer and cleaner!!!! It is impossible to sleep due to the noixe until the early hours. The rooms are just awful - I cannot understand anyone who says a room in this hotel is nice. I... More

We arrived and asked if they had a double room available , the lady offered us a twin roon as she had alrady cancled the cleaner - it seemed like we were a bit of an inconveniance. We did get a double room in the end which was quite nice inside - we went out until late in the evening... More

They deduct £10 from your account, which is non-refundable, or else I would have rebooked elsewhere. The hotel is filthy, and in desperate need of closure or a makeover. I was kept awake until 2.30am by a nightclub attached to the hotel, and there was no mention of this in the e-mail. They try to excuse themselves by saying it's... More

Stayed over night Saturday to attend a friend's 60th birthday in town. OMG! This hotel is dirty and needs a huge investment to encourage us to stay here again. The bedding had not been changed since previous visitors had stayed. Dark pubic hair was apparent in the bed and the duvet was stained! No hot water was available first thing... More

Yes, as a lot of the previous reviews mention, it has seen better days, Needs a lot of money spending on it to bring it up to modern standard. But it does have character, and the staff are very friendly. In my opinion better than the newer chain hotels. Its right in the centre of Morpeth - Good bars and... More

We arrived on a Sunday afternoon, this was a half way stop on our way to Scotland. Our room was very dark, bathroom very small and needed an upgrade. Bed was big but so uncomfortable. No hot water was available on the Monday morning we had to have a cold shower. When we reported this to reception on our way... More

I booked this hotel for my Fiance and I to stay in on a Friday night after attending a wedding reception at Longhirst hall which is a few miles away. I booked it primarily because of the very reasonable room rate which was £49 for a double room for one night. I had a look on Tripadvisor after booking and... More

The entrance to the hotel is via a dark, dirty passage and the reception area is not much better. Reception staff were very friendly and tried their best to make us welcome, however this must have been hard for them bearing in mind the dismal working conditions. The room we were given was large but tired and grubby and when... More