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Kings Arms Hotel

43 Hide Hill, Berwick upon Tweed TD15 1EJ, England
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Kings Arms Hotel
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Kings Arms Hotel
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115 reviews from our community

Traveler rating
    45
    37
    21
    9
    3
See reviews for
11
56
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (30)
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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed yesterday NEW

I must admit the pictures look better than it really is. Although the staff is a bit rough around the edges they are also really funny and enjoyable. Hotel is recently refurbished but it seems they have missed the finesse to complete it perfectly. A waist of effort. The bed was perfect. So was the breakfast. the free Wifi only... More 

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Doncaster, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The only parking for this hotel is on the road, first come first served. It was not a a good start when we had to park at the bottom of a steep hill and walk with suitcase up hill to hotel especially as I am disabled. Our hotel room was probably the smallest I have ever stayed in and was... More 

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County Durham, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

'I have just stayed in The Kings Arms on 13th & 14th of march i can honestly say i have no faults at all.The hotel is beautifully decorated bedrooms and bathroom so clean restaurant food brilliant and prices were so good and staff everywhere so happy and pleasant. 10/10 i would definitely stay there again when in Berwick thank you... More 

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Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

'Used to walk past this hotel on our frequent visits to Berwick with no knowledge of what it was like. We were pleasantly surprised at the style and quality of the hotel as a whole. the reception was great and staffed by nice welcoming receptionist. the room was modern and was very comfortable, the breakfast and evening meal staff were... More 

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Newton Aycliffe, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What can we say about this hotel a very enjoyable stay away to get over my husband not been well ,The room was clean and newly decorated and the bathroom was big and very warm ,All the staff were very nice and friendly made you feel very welcome and our stay more pleasant .The breakfast were the best we ever... More 

Was this review helpful? Yes 1
Kings A, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Many thanks for taking time to leave us such a wonderful review! Its lovely to hear you enjoyed your stay with us and that the team here we able to make your stay more enjoyable with their service, it is one of our main priorities to make sure each and every one of our guests are looked after... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Just had a pleasant experience staying in hotel. All the staff were really nice and helpful. The room was amazing. Very comfortable for sitting in also the bed was massive. The bathroom was the best i have ever seen. The bar-restautant downstairs was very reasonably priced. Breakfast was a treat from the buffet style continental choice to the cooked breakfast.... More 

Was this review helpful? Yes 1
Kings A, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thanks so much for leaving us such a lovely review! It is our number 1 priority to ensure all guests are provided with a clean, comfortable and memorable experience at our hotel. Thank you for your very kind compliments of your room and we're very pleased that you enjoyed your breakfast as we have been working very hard... More 

wilts
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice couple of nights in this hotel. Room clean and nicely decorated. Great meal in the Italian restaurant with friends on Valentines Day, which was good value for money and excellent service. Staff were friendly.

Was this review helpful? Yes 1
Kings A, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thank you very much for your review. It is lovely to hear that you enjoyed your stay with us as well as your meal in Limoncello. We hope to see you again in the future! More 

Liverpool
Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed for two nights at the beginning of February. The room was of a standard size and was lovely decorated the bathroom was large and everything was clean. The cocktail bar and the restaurant are owned separately to the hotel but are both very enjoyable and Steve behind the bar is a font of knowledge with his alcohol especially... More 

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Kings A, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thanks very much for taking time to leave a review. We're happy to hear that you were pleased with your room and found it to be clean and comfortable. We're very sorry for any issues that may have caused any inconvenience during your stay however we're pleased that the team were able to assist you and rectify them... More 

Durham, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 16, 2015

Clearly recently refurbished with good quality rooms. The breakfast was another matter. £9 for two overcooked vegetarian sausages, one hash brown, one very small egg, three mushrooms quartered and some overcooked beans was not good value for money. Overall, I'd stay here again, but would save the money for breakfast elsewhere.

Was this review helpful? Yes
Kings A, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Many thanks for taking time to leave us a review. We're sorry to hear you were disappointed with your breakfast. The team have been made aware of this feedback and improvements will be made immediately - we hope you would give us another chance should you choose to stay with us again. More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 16, 2015

This is a brilliant hotel for those who are looking to stay in Berwick. The rooms are huge and well presented. Love their bathroom. There is a Italian Restaurant downstairs which is pretty cool and Chef is brilliant. Gotta try their Seared salmon with pesto sauce. It's got everything you need and the bar is a cool place to hang... More 

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Kings A, Manager at Kings Arms Hotel, responded to this review

Dear Guest, Thanks so much for your lovely review and posting your pictures from during your stay with us. We're thrilled to hear you enjoyed your stay with us as well as your meal at Limoncello and drinks at Hide & Seek cocktail bar - they've been made aware of your kind feedback. We hope to see you again soon! More 

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