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The White Swan Hotel, Alnwick

Bondgate Within, Alnwick NE66 1TD, England
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The White Swan Hotel, Alnwick
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The White Swan Hotel, Alnwick
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623 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
32 reviews 32 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Had a lovely staff here. The staff are helpful and friendly. breakfast is nice in nice surroundings. great location suggestions for improvements include: - heat the room before the guests arrive. was perfect once the heater had been on for a whie so a minor grumble. - perhaps it might be useful to put signs up asking guests to make... More

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5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Would just like to say a HUGE BIG THANK YOU to the White Swan for an absolutely gorgeous Sunday lunch...3 courses and a glass of Prosecco and tea £18:95 per person...best roast we've had in ages...Olympic room is magnificent...service was fab...Please try it..

Was this review helpful? Yes 1
Lerwick, United Kingdom
Top Contributor
154 reviews 154 reviews
54 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A wonderful location for a weekend break. When we checked in, the 2 receptionists were on phone calls and so we were kept waiting for a few minutes. This was ok, but when the blonde haired young lady did attend to us, she never even apologised for keeping us waiting - or welcomed us to the hotel. We had a... More

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Doncaster, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

The location and staff are the best parts of this hotel. We stayed for two nights on the bed breakfast and dinner package, the breakfast was fine nothing special but adequate,the dinners were probably the worst we had ever had. The leek and potato soup seemed to be missing potatoes, the steak which we paid an additional charge for not... More

Was this review helpful? Yes 1
Sunderland, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

we were at a wedding at this hotel and it was excellent.the food and staff were brilliant. I was really surprised at how nice this hotel was. we did not stay over but family members did and said the rooms were lovely.

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here last week for 2 nights and overall had a good stay. Bedroom was clean and comfortable and food excellent however let down by having evening meal in bar area with breakfast in main dining area...however Karl our waiter on the first night was brilliant and worked efficiently and was so pleasant...he excelled my service requirement

Was this review helpful? Yes 2
York, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for two nights last week.Room clean and comfortable, but service in restaurant let the hotel down.Some of the staff in the restaurant seemed too casual in their approach to service and in need of further training.The quality of the food was O.K. The hotel location is excellent for visiting Alnwick Castle, Cragside and the Northumberland coast.

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Frizington, Cumbria
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I booked a dinner bed and breakfast stay at this hotel through a Virgin experience package (which was £60 more than booking direct, but that's another story!) The experience package included wine, chocolates, robes, slippers and fresh fruit in the room, none of which were there when we checked in. It took two trips to reception to get everything delivered... More

Was this review helpful? Yes 1
Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fab cottage Roomy, clean, great location. Very homely and had a great break here with our four boys. They provided highchair and two cots for our twins. Only thing missing was a stair gate, but to be fair I never asked for one and if I had I sure they would have provided. Very helpful with our enquiries over the... More

Was this review helpful? Yes 1
West Yorkshire, United Kingdom
Top Contributor
57 reviews 57 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having stayed in other Classic Lodge hotels, we decided to try this one, as we wanted to visit Bamburgh and Lindisfarne again, but also, to take the opportunity to spend more time in Alnwick, as we'd only visited the town briefly in the past. I wish we'd been able to stay in a room in the old part of the... More

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James T, General Manager at The White Swan Hotel, Alnwick, responded to this review

Dear Reviewer, Many Thanks for your review. We are delighted that we could be part of your Birthday Treat. I hope we have the opportunity to welcome you back to the hotel and indeed any Classic Lodge Hotel. Many Thanks and Kind Regards More

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Additional Information about The White Swan Hotel, Alnwick

Address: Bondgate Within, Alnwick NE66 1TD, England
Location: United Kingdom > England > Northumberland > Alnwick
Price Range (Based on Average Rates): $$
Number of rooms: 57
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Also Known As:
The White Swan Hotel, Alnwick Hotel Alnwick
White Swan Alnwick
White Swan Hotel Alnwick
The White Swan Hotel, Alnwick Northumberland

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