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The White Swan Hotel, Alnwick

Bondgate Within, Alnwick NE66 1TD, England
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The White Swan Hotel, Alnwick
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The White Swan Hotel, Alnwick
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631 reviews from our community

Traveler rating
    192
    216
    132
    66
    25
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70
364
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39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sunderland, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have just spent 2 nights at this hotel for my sons wedding and feel that despite us having a great wedding the hotel could have been a lot better. The staff were a bit of a mixed bunch with some being very helpful and some giving the feeling they didn't really want to be there and bordering on unhelpful.... More 

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Newcastle upon Tyne, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

My daughter got married here on Saturday and it was fantastic! The hotel was beautiful, all of the staff were helpful and friendly, nothing was a bother to any of them, from the manager, housekeeping, bar and restaurant staff, they all helped to make it a special day, especially Katy and Carl. We stayed for two nights and had a... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

This was a surprise from my other half as we are both titanic fans and wanted to stay over and eat in the Olympic dinning room which was the sister ship. The staff were brilliant and couldn't do enough for us. Would highly recommend a stay here and for sure we will be returning. Thank you for a great experience... More 

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Newcastle upon Tyne, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I spent last night at the most wonderful wedding i have ever been to at the White Swan, beautifully done and the food and just everything were perfect. Now the only downside and this was purely my mistake and not the Hotel , was that both myself and my wife are Disabled, i forgot to mention this when we booked... More 

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Melbourne, Florida
Top Contributor
129 reviews 129 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Then autumn special is the way to go. The tea came with coconut macaroon cookies,sugar cookies, scones, cream & jam. Dinner was good. Breakfast was good. The room was good. Everything was good but not great but it is good deal for a couple needing a get a way. There is no lift/elevator, so not great for anyone with disabilities.... More 

Was this review helpful? Yes 1
Richmond, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

On our arrival we were offered a large room at the back of the hotel which was very cold and which had a noisy extractor fan from the kitchen outside. I was given the chance to choose an alternative room and all three I looked at were very cramped. As we were just staying for one night this was not... More 

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James T, General Manager at The White Swan Hotel, Alnwick, responded to this review

Dear Reviewer, I must confess to being very disappointed that following our correspondence, one still felt it a necessity to write a negative review. I would also like to make specific reference to the offer of a return stay at a preferential rate. the response received from you as follows. "Your responses on both the drinks offer and booklet are... More 

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at this lovely hotel for my birthday for one night only and we had a fantastic time. We stayed on their Autumn Offer which comprised of Afternoon Tea, Evening Meal, Breakfast and one nights stay. Our room was a bit tired looking but very comfortable. The food was out of this world it was so... More 

Was this review helpful? Yes
James T, General Manager at The White Swan Hotel, Alnwick, responded to this review

Dear Reviewer, Many Thanks for your review. It is much appreciated and i hope we have the opportunity to welcome you back to the hotel in the future, Kind Regards More 

Richmond, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked the White Swan Hotel on the Saturday (15th Nov) as a birthday treat for my husband. We were lucky there was an autumn special deal at the time. The location is handy for the coast and nearby towns. The price included breakfast, afternoon tea and dinner, what a bargin! It is an old fashion hotel with a modern... More 

Was this review helpful? Yes 1
James T, General Manager at The White Swan Hotel, Alnwick, responded to this review

Dear Reviewer, Many thanks for your positive review. I am delighted that you enjoyed your stay with us and look forward to welcoming you back to the hotel in the future. Regards More 

Senior Contributor
32 reviews 32 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Had a lovely staff here. The staff are helpful and friendly. breakfast is nice in nice surroundings. great location suggestions for improvements include: - heat the room before the guests arrive. was perfect once the heater had been on for a whie so a minor grumble. - perhaps it might be useful to put signs up asking guests to make... More 

Was this review helpful? Yes
James T, General Manager at The White Swan Hotel, Alnwick, responded to this review

Dear Reviewer, Many Thanks for your review and comments. We do have signs in the bathrooms advising guests but if you could contact us directly and let us know which room you occupied so that we can replace asap. Hope that we can welcome you back in due course Many Thanks and Regards More 

grimsy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Would just like to say a HUGE BIG THANK YOU to the White Swan for an absolutely gorgeous Sunday lunch...3 courses and a glass of Prosecco and tea £18:95 per person...best roast we've had in ages...Olympic room is magnificent...service was fab...Please try it..

Was this review helpful? Yes 1
James T, General Manager at The White Swan Hotel, Alnwick, responded to this review

Dear Guest, I am really pleased that you enjoyed your Sunday Lunch at the hotel. we have just started offering a quality Sunday Lunch in our Olympic Suite and its great to receive such positive feedback. I do hope you will come back soon. Regards More 

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Additional Information about The White Swan Hotel, Alnwick

Address: Bondgate Within, Alnwick NE66 1TD, England
Location: United Kingdom > England > Northumberland > Alnwick
Price Range (Based on Average Rates): $$
Number of rooms: 57
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Also Known As:
The White Swan Hotel, Alnwick Hotel Alnwick
White Swan Alnwick
White Swan Hotel Alnwick
The White Swan Hotel, Alnwick Northumberland

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