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All 9 Kettering hotels

Premier Inn Kettering

Rothwell Road, Kettering NN16 8XF, England
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Premier Inn Kettering
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Ranked #5 of 9 Hotels in Kettering
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Miriam T Durham, United Kingdom
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173 reviews from our community

Traveler rating
    73
    62
    21
    10
    7
See reviews for
44
51
13
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Excellent staff, helpfully and friendly. Lennie Henry is right a good night sleep at the Premier Inn. Standard of room very good, clean and a plentiful supply of coffee/tea items. Location easy to find and ideal for exploring area.

Review collected in partnership with premierinn.com

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Norwich, United Kingdom
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed yesterday NEW

There appears to be building going on it is a difficult place to leave in a car, four lanes to negotiate across, it does say it could be noisy from traffic, but it was fine where we were situated, it appears to be an older site, the attached restaurant/pub,is not the same as we have experienced in the past, and... More

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London, England, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

We as a family of 4, use premier inn on a regular basis with absolutely no problems. Staff are always friendly and welcoming. On 8th November my family, my brother and sister in law and 2 children and elderly parents booked 3 rooms, as we were attending a family wedding. The daytime staff were the usual premier inn standard. However... More

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WhitbreadHotels, Online Customer Service at Premier Inn Kettering, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve... More

Northamptonshire, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Service from the premier inn itself was fantastic the receptionist Kate was extremely helpful and very bubbly. The rooms were very clean and the hotel was. Very quite too. The service in the restaurant was awful and very slow the food was below average and just slapped together.

Review collected in partnership with premierinn.com

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Gosford, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here when visiting my parents who live in Rothwell. The reception staff were very friendly and helpful. The family room was large and clean. The TV was not working too well which we reported but nothing was done about it. Never mind, we didn't spend much time in the room anyway. We asked for an extension lead and... More

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Alcester, England, United Kingdom
2 reviews
1 of 5 stars Reviewed 3 weeks ago

After booking into our room, which i have to say, was clean and airy, myself and my 8 year old daughter popped over to the Telford Lodge for a drink whilst waiting for friends who were joining us for dinner. We were a table of 6 and, i have to say, the meal was absolutely awful. There were at least... More

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WhitbreadHotels, Online Customer Service at Premier Inn Kettering, responded to this review

Thank you for your review. At Premier Inn it remains our main objective to provide guests with a comfortable stay and deliver a high level of service in all our establishments, both in our hotels and restaurants. We sincerely apologise that on this occasion we failed to provide this. Please email your review details including your reservation number to talktous@premierinn.com... More

Woodborough, United Kingdom
Senior Contributor
41 reviews 41 reviews
34 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Premier Inns are consistently good and staff unfailingly welcoming (they must go on a course!). The lady at check-in was excellent at getting me a room upstairs on the quiet side. Room nice and clean. Breakfast also good. Dinner at pub next door was fine. Recommended and would stay here again.

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1 review
4 of 5 stars Reviewed 3 weeks ago

Staff were wonderful on reception. Couldn't have asked for a friendlier welcome but was really dissapointed to find I wasn't floating on the luxurty hypnos pocket spring Mattress Lenny Henry promised me ... but a lumpy old bonnel mattress that was due for replacement and did not give a comfy nights sleep unfortunately.

Review collected in partnership with premierinn.com

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Edinburgh, United Kingdom
1 review
4 of 5 stars Reviewed October 13, 2014

Reception staff, clean room, clean bathroom, hospitality of staffs were exceptional. But i was annoyed of the behavior of restaurant staff i experienced there, so careless and poor customer service. :)

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Leicester
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 13, 2014

Everything was great apart from a very rude unwelcoming member of night staff that followed me alone to my room making me feel very uncomfortable. Key did not work to get in night door. Room clean tidy and comfortable. Day staff were lovely. Parking spaces were hard to get.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Kettering, responded to this review

Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this.... More

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Additional Information about Premier Inn Kettering

Address: Rothwell Road, Kettering NN16 8XF, England
Location: United Kingdom > England > Northamptonshire > Kettering
Price Range (Based on Average Rates): $
Number of rooms: 59
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Also Known As:
Premier Inn Kettering Hotel Kettering
Premier Inn Kettering United Kingdom

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