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Comfort Inn

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1190 Russ Rd, Greenville, OH 45331
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1 room 1 guest
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Comfort Inn
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43 Reviews from our TripAdvisor Community

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Traveler rating
    7
    17
    12
    5
    2
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14
8
2
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
Level Contributor
64 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Spent one night at a hotel in need of an uplift. The building was opened in the late 90's as a Comfort Inn. That surprised me. The good includes a good bed, indoor pool, and breakfast. If the coffee & juice machine are both off ask for the breaker to be reset. I could not believe there wasn't an elevator.... More 

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Berry
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here while on the worlds longest yard sale. The room was very clean and the beds were great. The hotel was very clean. The breakfast needed a little work but other than that it was great. Price was very good. Several places to walk to and eat around there. The staff was very nice and helpful. Felt safe... More 

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Amy C, Manager at Comfort Inn, responded to this review

Thank you for your feedback. We greatly appreciate it. We look forward to seeing you in the future. More 

lowell, indiana
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a typical Comfort Inn. Everything was okay in the room except where the fan used to be in the bathroom, Room 234, there is a light bulb just hanging there. The front desk staff wasn't very friendly at all. We stayed Wed. and checked out Saturday and on Friday they ran out of yogurt and bananas. On Saturday... More 

Was this review helpful? Yes
Amy C, Manager at Comfort Inn, responded to this review

I am very sorry for the unsatisfactory stay you had. Your review will be shared with out staff to ensure a review on customer service. I hope you will give us another chance in the future. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 14, 2015 via mobile

We arrived with a large group for the weekend. The entire staff was wonderful. The only issue was with Friday morning, the front desk lady needs major customer service skills. Her behavior with some of the staff and guests that were checking out was uncalled for. No customer service skills at all.

Was this review helpful? Yes 4
Amy C, Manager at Comfort Inn, responded to this review

I am sorry you didn't receive the best customer service. We strive on making all guests feel comfortable. I hope you can give us another try in the future, Thank You. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

Location was the only positive with this hotel. No eggs for breakfast and stale bagels . The two ladies at front desk when checking out were complaining about coworkers. Very unprofessional. Social skills should be a requirement.

Was this review helpful? Yes 3
Amy C, Manager at Comfort Inn, responded to this review

We are very sorry for the inconvenience you experienced at our Hotel. Your feedback will be shared with the staff. We hope you will return to our Hotel in the future. More 

Lapeer, Michigan
Level Contributor
154 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed April 23, 2015

Older property with no elevators. Large rooms with a microwave and a refrigerator. Non smoking hotel BUT there was a lingering smell in my room. VERY noisy A/C unit so loud I had to shut it off to sleep. Breakfast buffet was average but plentiful. Tight parking and close proximity to shopping.

Was this review helpful? Yes 1
Amy C, Manager at Comfort Inn, responded to this review

Thank You for taking the time to fill out the online survey. Your opinion is greatly appreciated and will be shared with the staff. More 

Fostoria, Ohio
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 12, 2015

Check in and out we're very easy. Front desk staff were friendly, one even looked up numbers to the local pizza places for us! Breakfast in the morning was better than we expected. Pool was a little on the cold side. Room was nicely updated and very clean.

Was this review helpful? Yes
Amy C, General Manager at Comfort Inn, responded to this review

Thank you for your positive feedback. It is greatly appreciated and will be shared with our staff. More 

Collierville, Tennessee
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 20, 2015

Its only 2 floors but no elevator other than that its a great hotel. Stayed there for business in nearby Versailles. Super friendly staff and great breakfast. Rooms are clean which is a huge thing for me.

Was this review helpful? Yes
Amy C, General Manager at Comfort Inn, responded to this review

Thank You for your positive feedback. It is greatly appreciated and will be shared with our staff. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 24, 2015

This is worst customer service we have ever experienced at a hotel. We were told checkout was at 11:00 am. We overslept and a man working there walked into our room and told us we had to leave. This was 11:10 am. I am shocked, and as we were leaving a white haired lady at the counter was laughing. Never... More 

Was this review helpful? Yes 1
Amy C, Manager at Comfort Inn, responded to this review

I am extremely disappointed that you had an unpleasant stay with us recently. We strive to make each guest feel 100% comfortable when staying at our Hotel. Your concerns will be shared with the staff. We hope to see you in the future. Thank You More 

Lincoln, Nebraska
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed February 19, 2015

I stayed at this hotel while visiting a friend in the area. The staff that I interacted with were friendly and helpful. The room was clean and very comfortable. I had no problems connecting to the wifi in my ground floor room. Breakfast was exactly what I expected. Not gourmet but hit the spot. The hotel is located near a... More 

Was this review helpful? Yes 1
Amy C, Manager at Comfort Inn, responded to this review

Thank You for your positive feedback. It is greatly appreciated and we are pleased that you chose Comfort Inn Of Greenville Ohio. We look forward to seeing you in the future!! More 

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17 photos of this hotel

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Hotel & grounds (5)
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Pool/beach area (2)
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Room/suite (7)
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