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Comfort Inn

2.0 of 5
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1190 Russ Rd, Greenville, OH 45331
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Comfort Inn
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Ranked #1 of 3 Hotels in Greenville
A recent review
3 of 5 stars reviewed 3 days ago
Chosen 1 Lapeer, Michigan
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38 reviews from our community

Traveler rating
    6
    17
    10
    4
    1
See reviews for
14
5
2
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lapeer, Michigan
Top Contributor
137 reviews 137 reviews
20 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Older property with no elevators. Large rooms with a microwave and a refrigerator. Non smoking hotel BUT there was a lingering smell in my room. VERY noisy A/C unit so loud I had to shut it off to sleep. Breakfast buffet was average but plentiful. Tight parking and close proximity to shopping.

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Fostoria, Ohio
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Check in and out we're very easy. Front desk staff were friendly, one even looked up numbers to the local pizza places for us! Breakfast in the morning was better than we expected. Pool was a little on the cold side. Room was nicely updated and very clean.

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Amy C, General Manager at Comfort Inn, responded to this review

Thank you for your positive feedback. It is greatly appreciated and will be shared with our staff. More 

Collierville, Tennessee
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2015

Its only 2 floors but no elevator other than that its a great hotel. Stayed there for business in nearby Versailles. Super friendly staff and great breakfast. Rooms are clean which is a huge thing for me.

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Amy C, General Manager at Comfort Inn, responded to this review

Thank You for your positive feedback. It is greatly appreciated and will be shared with our staff. More 

1 review
2 of 5 stars Reviewed February 24, 2015

This is worst customer service we have ever experienced at a hotel. We were told checkout was at 11:00 am. We overslept and a man working there walked into our room and told us we had to leave. This was 11:10 am. I am shocked, and as we were leaving a white haired lady at the counter was laughing. Never... More 

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Amy C, Manager at Comfort Inn, responded to this review

I am extremely disappointed that you had an unpleasant stay with us recently. We strive to make each guest feel 100% comfortable when staying at our Hotel. Your concerns will be shared with the staff. We hope to see you in the future. Thank You More 

Lincoln, Nebraska
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 19, 2015

I stayed at this hotel while visiting a friend in the area. The staff that I interacted with were friendly and helpful. The room was clean and very comfortable. I had no problems connecting to the wifi in my ground floor room. Breakfast was exactly what I expected. Not gourmet but hit the spot. The hotel is located near a... More 

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Amy C, Manager at Comfort Inn, responded to this review

Thank You for your positive feedback. It is greatly appreciated and we are pleased that you chose Comfort Inn Of Greenville Ohio. We look forward to seeing you in the future!! More 

1 review
3 of 5 stars Reviewed January 28, 2015

The older lady working at the desk was very rude. This is not the only time we had an issue with the same lady. Not a person that should be working with the public. We will stay across the street when we are in town.

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Amy C, Manager at Comfort Inn, responded to this review

I am deeply sorry for the inconvenience you experienced at our Hotel. Your concerns will be shared with our staff. We hope you consider staying with us in the future. Comfort Inn Management More 

Washington Boro, Pennsylvania
Top Contributor
88 reviews 88 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 3, 2015

We were in Greenville for a family funeral. The Comfort Inn is where a number of us stayed. The staff were pleasant and helpful, morning, noon, and night. Within walking distance is a fine Mexican restaurant, and not too far away a shopping center with other food options. The hotel itself was clean and quiet, with a good breakfast spread... More 

Was this review helpful? Yes 1
Amy C, Manager at Comfort Inn, responded to this review

Thank You very much for choosing the Comfort Inn of Greenville. We greatly appreciate your positive feedback. More 

Columbus, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 15, 2014 via mobile

Its an average hotel for the price, but the internet is .75 speed so don't stay here if you need Internet! The room and everything else is average. Probably should stay across the street at the holiday inn. Fridge and microwave in room is nice. I was on business so without internet I was extremely frustrated. There is a pool... More 

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Amy C, Manager at Comfort Inn, responded to this review

We are extremely sorry for the unsatisfactory stay you experienced. We strive on making our guests as comfortable as we can. I wish your concerns were brought to my attention before you departed. Your feedback will be shared with our staff. We hope you choose us again in the future. Thank You and Happy Holidays More 

Cincinnati, Ohio
Top Contributor
63 reviews 63 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 20, 2014

I spent one night in a King suite(207). The suite consists of a king bed, mini fridge, microwave, chair, tv and a typical dated bathroom. It was dated but kept clean, The staff was friendly and the free breakfast was good. There is no elevator so if you have trouble with steps you will want a 1st floor room. It... More 

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Amy C, Manager at Comfort Inn, responded to this review

Thank You for your feedback. It will be shared with the staff. We look forward to seeing you in the near future. Thank You, Manager More 

Dayton, Ohio
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2014 via mobile

My husband and I stayed a night on a recent trip to the Greenville area. The room is vey clean and comfortable along with a good sized in room refrigerator. The free breakfast is so so. I would go with the variety of cold cereals, yogurt, fruit or muffins. Avoid the mediocre powdered eggs and greasy, flimsy bacon. With the... More 

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Amy C, Manager at Comfort Inn, responded to this review

Thank You for taking the time to complete our online survey. We greatly appreciate your feedback and will be sharing it with your staff. Thank You, Comfort Inn More 

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