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All 2 Crick hotels

Holiday Inn Rugby/Northampton

3.0 of 5 Hotel   |   M1, JCT 18, Crick NN6 7XR, England
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Holiday Inn Rugby/Northampton

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68%
Ranked #1 of 2 hotels in Crick
A recent review
5 of 5 stars reviewed 4 days ago
Edwin B Chester, United Kingdom
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181 people have reviewed this hotel

Traveler rating
    52
    68
    41
    15
    5
See reviews for
49
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56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • German first
  • Any
English first
Chester, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Just stated here on Good Friday for one night with our 4 & 2 year old. The room was fine, with chocolate rabbits and orange juice cartons for the kids. We especially liked the close proximity to the pool which we made full use of Saturday morning. Cannot comment on the food as we ate out.

Was this review helpful? Yes 1
James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Good Morning! Thank you very much for leaving your feedback for us. We're glad that you enjoyed your stay here with us and we hope the kids enjoyed the goodies! It's also good to hear that you took up use of the pool aswell. Hopefully we can welcome you back again and give you the experience from our restaurant to... More

Leicester, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I stay with holiday inns worldwide and I have to say this is one of the better. Not for the hotel itself but the team are superb. All areas are accommodating and welcoming, nothing is o much trouble and I would certainly recommend to others. I stay in the area often and have stayed at the Ibis previously, however this... More

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James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Hello, and thank you for your review. Its brilliant to hear that you have enjoyed your stays with us and are intending to visit again. Our staff do try their upmost to ensure guests have a memorable stay, so it's brilliant to hear they impacted on you in such a way. Your comments shall be passed on to the team.... More

Bishops Stortford, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed hear on business and The room was really nice, clean and modern and the food and staff were really good. The only downside of the Holiday Inn was the lack of 3G Signal and the really high WiFi costs particularly when the signal and speed is so slow. Why will they not learn and make it free Gym is... More

Was this review helpful? Yes 1
James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Hi there, thank you for your review. Your feedback has been passed onto the relevant departments. We're glad that you enjoyed your room and found it to be upto expectations. We're sorry you struggled with 3G signal, this is completely out of our control but doesn't affect many guests. You'll be glad to hear that from july, all IHG properties... More

Halesowen, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The breakfast was fantastic and the staff were really helpful with the party of us who were there for a wedding reception. The room was really nice, clean and modern, the only downside of the Holiday Inn was the lack of 3G Signal and the stupid WiFi costs, they were about £5 an hour, which is just plain stupid seeing... More

Was this review helpful? Yes 1
James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Hi There, Thank you very much for your review, we do love hearing our guests feedback. Its nice to hear you had such a good experience with our breakfast team and that they catered to your needs. I'm also glad that you enjoyed your rooms also. I do apologise for you personally not being able to receive 3G signal, obviously... More

Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been impressed by the service and staff. Tomasz in the morning at 4:00AM had prepared breakfast for us as we had to leave early. The room was clean and good sized. Definitely I'll there again. Thank You

Was this review helpful? Yes 2
James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Hello, Thank you for your kind review! it's brilliant to hear you were so well looked after when you arrived with us and that we were able to deliver you breakfast for your early departure. We hope we will see you again! More

Bristol, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The standard double room in this hotel was tiny. One of the smallest I have ever stayed at, in a holiday inn. Leisure club is worn out, everything a bit on the old side. The room service food was very good though.

Was this review helpful? Yes 1
James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Hi There, Thanks for taking the time to review our hotel, we do appreciate it. We are sorry that the room size did not meet your expectations on this occasions. If you were to visit again, it may be an idea to look at our executive rooms or our family rooms which are both larger. Its nice to hear that... More

Contributor
14 reviews 14 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 2 weeks ago

In this day and age how on earth can you not offer free wifi in a hotel that is charging 159 room rate at check in. There isn't even any wifi provided for free in communal areas. The rate is five pounds for one hour. See picture attached. This is even more annoying when there is no 3G service within... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Dear 1uc, Thank you for taking the time to express your thoughts and concerns. We would like to apologize you were not satisfied with our WiFi policy. It is regrettable that we fell below your expectations. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review will be used to consider improvements... More

Hertfordshire
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed March 19, 2014

Having spent a large part of my working life travelling regularly for business I don't often feel compelled (or have the time!) to review hotels. However my latest stay here prompted me to make the effort! The staff here all deserve a mention as without exception they all have a fun friendly attitude and nothing seems like too much trouble... More

Was this review helpful? Yes
James P, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Hello, Firstly a huge thank you for taking to time to review our hotel, we know how busy everyone is but when guests take the time to let us know what they think, it really is appreciated. We're glad you stayed with us and that you enjoyed your experience. The Staff do work hard to ensure all guest's needs are... More

Derbyshire, UK.
Top Contributor
84 reviews 84 reviews
62 hotel reviews
105 helpful votes 105 helpful votes
5 of 5 stars Reviewed March 9, 2014

We haven't used a Holiday Inn hotel since our awful stay at their chain in Edinburgh West but the deal we got with this hotel for DBB was too good not to have another go. We have been here before but had an even better experience than last time. The room was made up with some lovely touches (orange drink... More

Was this review helpful? Yes 1
James P, Duty Manager at Holiday Inn Rugby/Northampton, responded to this review

Hi Jo, It's fantastic to hear that you had such a good stay after a previously bad hotel stay. We are glad we could show you that not every hotel is the same. I'm glad you found value with our DBB rate and that you had a good dining experience and were looked after well. We do try and please... More

London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2014

Thank you everyone who I had the pleasure of meeting at the hotel this week First of all Robyn, who assisted me even before I made it over the threshold, dealing with a very unsatisfactory hotel stay & then assured me a fabulous welcome - by organising a perfect room in a very quiet location within the hotel's ample &... More

Was this review helpful? Yes 1
James P, Duty Manager at Holiday Inn Rugby/Northampton, responded to this review

Hello, Thank You For Your Wonderful Comments! It's extremely pleasing to hear when our guests have a positive stay, and even better when they have a stay like yours. All of our staff do try their best to help anyone, and i feel this has certainly made a positive impact towards your stay. Im also happy to hear you got... More

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Additional Information about Holiday Inn Rugby/Northampton

Also Known As:
Holiday Inn Rugby/Northampton Hotel
Holiday Inn Rugby/Northampton Hotel Crick
Holiday Inn Crick
Crick Holiday Inn
Holiday Inn Rugby
Holiday Inn Rugby/Northampton Crick, Northamptonshire, UK
Address: M1, JCT 18, Crick NN6 7XR, England
Phone Number:
Location: United Kingdom > England > Northamptonshire > Crick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Crick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Rugby/Northampton 3*
Official Description (provided by the hotel):
Set in its own grounds on the outskirts of historic Rugby in Crick, the Holiday Inn Rugby/Northampton is a spacious, elegant hotel. Its easy to reach just off the M1/J18. The Holiday Inn Hotel has 90 rooms with High Speed Internet Access and air conditioning; 2 are equipped for special needs and 13 Meeting Rooms. Relax in the hotel lounge and bar and dine here and in the cosmopolitan hotel restaurant. ... more   less 
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