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All 1 Staddlebridge hotels

The Cleveland Tontine

5.0 of 5 Hotel   |   Nr Northallerton, Staddlebridge, Northallerton DL6 3JB, England
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The Cleveland Tontine
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Ranked #1 of 1 Hotels in Staddlebridge
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
FurryFen Nottingham, United Kingdom
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154 reviews from our community

Traveler rating
    107
    22
    16
    5
    4
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24
74
2
5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Nottingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars NEW

We booked through Secret Escapes and the value for money was excellent. Our room, the Gertrude Bell suite, was fitted with everything we could possibly require. Quite possibly the most comfortable bed I've ever slept in. A bathroom to rival any anywhere. Complementary Molton Brown toiletries and an extensive range of teas and other drinks. Dinner was part of the... More 

Was this review helpful? Yes 2
Cleveland T, Manager at The Cleveland Tontine, responded to this review

I have a big smile on my face having just read your review! Thank you so much, it is fantastic when our customers feel as passionate about the Tontine as we do. I do hope you will come back again soon; all our rooms are different and it sounds like you might be just the person to give them all... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been going to the Tontine for the last thirty years, but we will not be returning any time soon. We had booked for a Valentine's meal and we were very disappointed with the service. The food was however up to its usual high standard. We were taken to a cold conservatory and waited 10 minutes without a menu... More 

Was this review helpful? Yes 2
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Please accept my apologies for the poor service you received on Valentine's day. I can assure you that this is not the way we normally run our restaurant and I am sorry you had such a poor experience on what should have been a special night. I understand that our General Manager has been in touch and we look forward... More 

Top Contributor
100 reviews 100 reviews
27 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been a while since our last visit to The Tontine and am pleased to report that I was not disappointed. The reception areas and lounge are most welcoming with plenty of character. We were shown to our room The Tontine which was spacious, well dressed with a fantastic free standing bath and separate walk in shower, again like the bedroom... More 

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thanks for your kind review. I am really pleased you enjoyed your stay and were happy with your room. I will pass on all your comments; customer feedback is so important to us as it enables us to keep our standards high. We look forward to seeing you again next time More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Afternoon tea was scrumptious. The food was a very high quality and very tasty. I would definitely go again, the scones were very good and the passion fruit curd was amazing. Service whilst eating was good staff very friendly managed to be attentive but not over bearing. Only negative we encountered was upon payment, had paid a deposit upon booking... More 

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thank you for leaving your lovely review of our afternoon tea, I am so pleased you enjoyed it. Apologies for the confusion over the deposit, I have had a word with Reception about what happened and I can assure you this is not something which happens regularly. We look forward to welcoming you back to the Tontine some time soon More 

Delaware City, Delaware
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Have raved about this place since 1988, wrote positive reviews About the Tontine, but no more We excused the Bistro being cold The chairs unsteady and constantly changing staff The Tontine was enjoyable. Lunch today was the last straw Sat for 10 minutes no drinks Drinks, spritzer , no ice, no stirrer ,£1.40 for soda No set lunch option Pigeon,... More 

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

I am so sorry you did not enjoy your meal at the Tontine. We take great pride in the food we serve and are very disappointed that it was not to your taste. Our new General Manager, Stephane Leyreloup, took up his post last week and some of the issues you mentioned have already been dealt with. For example, we... More 

Mirfield, United Kingdom
Top Contributor
116 reviews 116 reviews
53 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed January 21, 2015

we were given a lovely welcome and shown to the very cosy bar until our room was ready. We wnt with a friend and we were both given an upgrade. The rooms are very quirky but beautifully presented, spotlessly clean. All amenities including home made shortbread biscuits. Lovely. Dinner was in the downstairs dining room and as there were only... More 

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thanks for your great review. I am delighted you had a great stay and enjoyed our cosy atmosphere. I will pass on your comments to James and George (they love to get a mention!) and we hope to see you back at the Tontine some time soon. More 

uk
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 18, 2015

Booked last minute on Secret Escapes. Pleasantly surprised. Nice little boutique find. Food was delicious, Chateaubriand perfect. Staff so friendly, rooms quite lovely. Nice Art Deco feel with pleasant music, nice log fires. Loved the cocktails. Passion curd preserve served (I wonder if they sell this)!!) with breakfast was devine as was the handmade shortbread biscuits in our room... Nice... More 

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thanks so much for leaving your review. I love to hear feedback from new customers, particularly those who didn't know too much about us before arriving. I am so pleased we were a pleasant surprise! We think we have a very special atmosphere at the Tontine so I am glad you enjoyed the quirky design and of course the delicious... More 

Scotland, United Kingdom
Top Contributor
66 reviews 66 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 16, 2015

Attended a dinner here for a work colleague. Some of us were lucky enough to get a room as well. The private dining area was superb and the food was just as good! The room are all individual and mine was very well appointed and comfortable. Very friendly staff.

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thank you for leaving your review. I am very pleased to hear that you had a great meal with us and that you managed to bag one of our lovely bedrooms too! Customer feedback is so important to us so I will be sure to pass on your comments and we hope to see you back at the Tontine some... More 

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed January 13, 2015

I don't often go out on New Years Eve... too busy, too frenetic, etc. However, I stayed at The Cleveland Tontine and ate, drank and danced the night away!! The service was outstanding and so was the food. The room was spotless, the shower was hot and the bed very comfortable.. breakfast was gorgeous too. The staff were attentive, even... More 

Was this review helpful? Yes
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thanks for leaving your lovely review. I am so pleased you had a great New Year's Eve with us. We hoped to create a house party atmosphere with none of the tedious standing around at the bar which big nights usually seem to involve! I will pass on your comments and we hope to welcome you back to the Tontine... More 

Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 3, 2015

Attended the Christmas Day lunch. Very, very busy which was compounded by a massively reduced amount of serving staff ; the staff on the day should be proud of their efforts in attending to what must have been over 140 covers........Scott the restaurant manager was fantastic, he was really under pressure from some patrons who on Christmas Day had the... More 

Was this review helpful? Yes 3
Cleveland T, Manager at The Cleveland Tontine, responded to this review

Thanks for leaving your review of Christmas Day. As you noticed it was a very busy service for our restaurant staff! As usual they rose to the challenge and I am delighted to hear that you enjoyed a great Christmas meal with us. We look forward to seeing you again soon More 

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Additional Information about The Cleveland Tontine

Address: Nr Northallerton, Staddlebridge, Northallerton DL6 3JB, England
Location: United Kingdom > England > Yorkshire > North Yorkshire > Northallerton > Staddlebridge
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Cleveland Tontine 5*
Number of rooms: 7
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Also Known As:
The Cleveland Tontine Hotel Staddlebridge

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