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All 10 Richmond accommodations

Natural Retreats Yorkshire Dales

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4.0 of 5 Ranch   |   Aislabeck Plantation, Hurgill Road, Richmond DL10 4SG, England
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Natural Retreats Yorkshire Dales
Certificate of Excellence 2014
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143 reviews from our community

Traveler rating
    88
    45
    8
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burton upon Trent, United Kingdom
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed November 8, 2014

I concur with previous good reviews about the location, bedding and staff but feel the need to express the disappointment in attention to detail and failure to live up to the 'luxury' marketing. Problems we experienced were-broken roller blind, badly stained sofas covered up with a 'throw', door handle held together with mastic, very slippy decking(try telling small children not... More 

Was this review helpful? Yes 3
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Hi, Thank you for taking the time to review our Yorkshire Dales retreat. Please accept our apologies that the property was not up to standard on this occasion. A full maintenance program is currently underway to ensure all of the lodges are maintained and managed back up to their full luxury status including works on the sofas, decking and Wi-Fi.... More 

Durham, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is our 3rd visit to this location. The scenery is amazing & the arrangement of the lodges ensures privacy and breathtaking views. Each lodge is very well equipped with high quality products - cutlery, crockery, kitchen equipment (washer/dryer, dishwasher, toaster, coffee maker etc), beds, linens and towels along with White Company toiletries and eco-friendly detergents. The concierge service and... More 

Was this review helpful? Yes 2
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Thank you so much for this amazing review. we are so pleased that your stay was perfect again and I am glad to hear that you will consider Natural Retreats again in the future. We have an excellent customer loyalty scheme in place that really rewards our repeat guests, please feel free to contact a member of the Concierge team... More 

Lancashire
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

My husband and I are repeat guests of Natural Retreats, and have enjoyed stays at the Llyn Peninsula, Trewihiddle, Newquay and Playa Blanca. The Yorkshire Dales site was not one we had stayed at, but we were keen to, and as usual it did not disappoint! The setting of the site is amazing - true to Natural Retreats it is... More 

Was this review helpful? Yes 2
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Thank you for taking the time to post such an amazing review following your recent stay at our Yorkshire Dales retreat. I have shared your feedback with all of the team at Natural Retreats and have ensured Cheryl knows about your kind words regarding the level of service that she provided. As your next stay will be your 6th with... More 

Manchester, United Kingdom
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed October 28, 2014

The pictures looked amazing on the website and also in a newspaper article we read but the lodge did not live up to the pictures. Dirty kitchen, several things broken throughout the house and the sofas had seen better days. I would have liked to have told the retreat manager of all our concerns but she seemed preoccupied with a... More 

Was this review helpful? Yes 7
NRetreats, Concierge Team Leader at Natural Retreats Yorkshire Dales, responded to this review

We are sorry to hear that you were disappointed with the cleanliness of the lodges and the service received. We find this very disappointing and surprising as all of our other recent reviews have been so good. Had these issues been brought to the attention of the on-site manager then the issues would have been rectified immediately. Should you wish... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2014

myself and my family stayed here for two nights, very impressed with the level of service we received before we arrived we had a call from the manager to confirm arrival, once we got to the retreat the views were breath taking! we stayed in an ensuit lodge which was lovely, it was exceptionally clean and had a welcome hamper... More 

Was this review helpful? Yes 3
NRetreats, Concierge Team Leader at Natural Retreats Yorkshire Dales, responded to this review

Thanks very much for taking the time to write a review of our property. We are happy to hear that not only did you love the lodges and the location but that you took advantage of our amazing concierge service. The friendly and helpful concierge team are always on hand for helping to book activities and make recommendations so that... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 23, 2014 via mobile

We heard about the site from friends and now we can say that it's a totally relaxed friendly place to stay with wonderful views and a chilled atmosphere. Anything we asked for was no bother at all. The lodges were clean and warm.we certainly will be booking for next year. 5 stars

Was this review helpful? Yes 2
NRetreats, Concierge Team Leader at Natural Retreats Yorkshire Dales, responded to this review

Thanks very much for taking the time to write a review of our property. We are happy to hear that not only did you love the lodges and the location but that you took advantage of our amazing concierge service. The friendly and helpful concierge team are always on hand for helping to book activities and make recommendations so that... More 

United Kingdom
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 19, 2014 via mobile

Yorkshire Dales Lodges are in great location. We decided to stay here to catch upvand we were staying with a family group who love the outdoors. Walks on the site and in nearby villages were right up our street. But although our lodge had great access for our little ones buggy, the lodge it was not clean and I would... More 

Was this review helpful? Yes 4
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Thank you for taking the time to review our property. Your points regarding the cleaning of the property have been passed to our Operations team so that we can improve upon the service we offer. Please feel free to contact me directly if you would like to discuss this further. Kind regards, Joe Benson Holiday Sales and Revenue Manager info@naturalretreats.com More 

Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 30, 2014

Having stayed at N.R. John O Groats at Easter this year and having thoroughly enjoyed the experience we decided to give N.R. Yorkshire Dales a try for a well earned break we arrived at lodge 19 on Friday 26/09/14 for a self catering break of 3 nights with other members of our family, the lodge was almost the same as... More 

Was this review helpful? Yes 7
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Hi, thank you for taking the time to review our property. Please accept our apologies that the Lodge was not up to standard on this occasion. Please be aware that we take all feedback very seriously and that your comments have been passed to our operations team so that we can improve upon the product that we offer. Please feel... More 

United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 17, 2014

Helped by wonderful weather, but even when it rained the lodge & location was idyllic. Lots of comforts & space inside, brilliant view, and the short drive to wonderful Richmond makes it all round a great place for a family break.

Was this review helpful? Yes 2
NRetreats, Concierge Team Leader at Natural Retreats Yorkshire Dales, responded to this review

Thanks very much for taking the time to write a review of our property. We are happy to hear that you love the lodges and the location. The friendly and helpful concierge team are always on hand for helping to book activities and make recommendations so that you enjoy your stay with us to the full. Please do contact us... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Really lovely place. Quiet, secluded, safe and secure. Floor to ceiling glass in a log cabin - wow. Decked veranda with a fire pit to the side, sadly the English weather let us down and we couldn't enjoy it. Loved it. Will be back there soon!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
NRetreats, Concierge Team Leader at Natural Retreats Yorkshire Dales, responded to this review

Thanks very much for taking the time to write a review of our property. We are happy to hear that you love the lodges and the location, unfortunately we can't control the weather however next time why not advantage of our amazing concierge service. The friendly and helpful concierge team are always on hand for helping to book activities and... More 

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Additional Information about Natural Retreats Yorkshire Dales

Address: Aislabeck Plantation, Hurgill Road, Richmond DL10 4SG, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Richmond
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Natural Retreats Yorkshire Dales 4*
Number of rooms: 18
Also Known As:
Natural Retreats Yorkshire Dales Hotel Richmond
Natural Retreats Yorkshire Dales Richmond

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