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Natural Retreats Yorkshire Dales

Certificate of Excellence
Hotel website
Aislabeck Plantation, Hurgill Road, Richmond DL10 4SG, England
Special Offer
Free nights this Easter
Natural Retreats Yorkshire Dales
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150 reviews from our community

Traveler rating
    91
    48
    8
    1
    2
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61
31
1
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0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We stayed here in Lodge 6 in July 2014 to celebrate our Golden Wedding with all our family. We had a superb time. This happened to coincide with the Tour De France weekend which was absolutely superb. The Lodge was beautiful with a pack of local products left for us to sample. The bedlinen, towels and toiletries were luxurious. My... More 

Was this review helpful? Yes 1
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Not one to complain usually & takes a lot to anger me. Arrived at natural retreats North Yorkshire, site is amazing & breath taking. Once arriving at our lodge discovered had no heating & lodge ice cold. On discovering this tried a few failed attempts to contact the on site management team, to which the mobile number rang out. Eventually... More 

Was this review helpful? Yes
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Thank you for taking the time to leave your feedback on TripAdvisor regarding your recent stay with Natural Retreats. I am pleased to have had the opportunity to speak to you directly and resolve the issues you had during your stay. We look forward to welcoming you back to Natural Retreats in the future. Sian Thomas European Holiday Sales Manager More 

Newcastle, United Kingdom
Top Contributor
86 reviews 86 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here in Jan with 3 friends for our 30th birthdays! Arriving in the dark was quite hard, with crazy rabbits jumping in front of the car. One thing for management- the lights by the path weren't working and in the pitch black we couldn't find the right path or the door! That was the only niggle. The welcome pack... More 

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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed here with my partner and friends in February and we were totally blown away with the place. The site is so quiet, really picturesque but only a short walk into Richmond town centre. On arrival the welcome hamper was a nice touch and the lodge was very clean. The accommodation is pure luxury and the lodge has everything... More 

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Cumbria
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed at this location before and at other Natural Retreats sites, in my view Richmond is the best. I would really like to give Natural Retreats top marks for this site but on this occassion I won't. The positives. Excellent properties. Excellent Location. Bedding, towels and general cleansliness all excellent. You will not find many companies in the... More 

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 15, 2015

We have stayed at the Richmond twice before. We have tried to book a week stay a few times. Each time Fri,Sat,Sun is not available so you can never plan a week. They say you can have it Mon to Thurs as we have a hen/ stag party or the whole group of lodges are booked out for a wedding!!... More 

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Huddersfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2014

Had a long weekend at Richmond in lodge 10 late summer. What a wonderful location easy (or strenuous walks) from your doorstep, Richmond is a steady 20 minutes downhill or 40 minutes along the river. Welcome hamper is a nice touch and the bread is fantastic, compliments to the Concierge team who were very happy and willing to help us... More 

Was this review helpful? Yes 2
Burton upon Trent, United Kingdom
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 8, 2014

I concur with previous good reviews about the location, bedding and staff but feel the need to express the disappointment in attention to detail and failure to live up to the 'luxury' marketing. Problems we experienced were-broken roller blind, badly stained sofas covered up with a 'throw', door handle held together with mastic, very slippy decking(try telling small children not... More 

Was this review helpful? Yes 7
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Hi, Thank you for taking the time to review our Yorkshire Dales retreat. Please accept our apologies that the property was not up to standard on this occasion. A full maintenance program is currently underway to ensure all of the lodges are maintained and managed back up to their full luxury status including works on the sofas, decking and Wi-Fi.... More 

Durham, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is our 3rd visit to this location. The scenery is amazing & the arrangement of the lodges ensures privacy and breathtaking views. Each lodge is very well equipped with high quality products - cutlery, crockery, kitchen equipment (washer/dryer, dishwasher, toaster, coffee maker etc), beds, linens and towels along with White Company toiletries and eco-friendly detergents. The concierge service and... More 

Was this review helpful? Yes 2
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Thank you so much for this amazing review. we are so pleased that your stay was perfect again and I am glad to hear that you will consider Natural Retreats again in the future. We have an excellent customer loyalty scheme in place that really rewards our repeat guests, please feel free to contact a member of the Concierge team... More 

Lancashire
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

My husband and I are repeat guests of Natural Retreats, and have enjoyed stays at the Llyn Peninsula, Trewihiddle, Newquay and Playa Blanca. The Yorkshire Dales site was not one we had stayed at, but we were keen to, and as usual it did not disappoint! The setting of the site is amazing - true to Natural Retreats it is... More 

Was this review helpful? Yes 2
NRetreats, Manager at Natural Retreats Yorkshire Dales, responded to this review

Thank you for taking the time to post such an amazing review following your recent stay at our Yorkshire Dales retreat. I have shared your feedback with all of the team at Natural Retreats and have ensured Cheryl knows about your kind words regarding the level of service that she provided. As your next stay will be your 6th with... More 

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