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BEST WESTERN Dower House Hotel & Spa

3.0 of 5
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Bond End, Knaresborough, Harrogate HG5 9AL, England
BEST WESTERN Dower House Hotel & Spa
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Ranked #1 of 2 Hotels in Knaresborough
A recent review
3 of 5 stars reviewed 5 days ago
Vicky W Redcar, United Kingdom
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (116)
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    (102)
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Redcar, United Kingdom
Level Contributor
8 reviews
3 of 5 stars Reviewed 5 days ago NEW

Hen night spa/dining package was great value. Use of the spa, one treatment each, then dinner, bed & Breakfast. Although there were only seven of us, the spa could not provide additional treatments which was a shame. Nice service though, with champers available! The treatments that we did receive were all lovely. Great meal in the evening, then a single... More 

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Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at Best Westerns Dower House hotel in Knaresborough. This is a lovely town with a good market on Wednesdays butvthe main attraction is the superb countryside to the north, wherevthere are some magnificent sights, both of the foothii=ll to the Pennines to the west and the old stone villages on the plain. Also there is so much history... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Good location for visiting York, Harrogate and surroundings we used well placed park and ride saving us hours of traffic jams in York! Hotel service good , rooms old but clean, restaurant food excellent, we had "fussy eaters" and all were catered for pleasantly.

Review collected in partnership with Best Western GB

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Chester, United Kingdom
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is just a few minutes (4 miles) west of J47 on the A1(M). There are a few parking spaces at the front and plenty more round the back. It is an older style property that has a bit of character. The bar area has 4 stools in front of it along with a few sofas. The sofas are... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Perth, Australia
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The room we stayed in was comfortable and clean but well overdue for a freshen up. Of more concern was the hotel's inability to provide room service due to having not one but two functions booked. We weren't alerted to this limitation of service at the time of booking and as a result were unable to feed our 11 year... More 

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Droitwich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Staff were excellent, good rooms and service. Dinner menu is very limited for vegetarians and there needs to be more choice. But we have returned for the last 4 years and have booked for next year so they must be doing something right.

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review. I am pleased that you enjoyed your stay and that you return year after year. The staff in the restaurant and kitchen are always more than happy to cater for any dietary requirements and will often recreate dishes to suit on request. We look forward to your return next year when you will have the... More 

Leeds
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Firstly - this hotel definitely has fantasticly friendly staff. There is no doubt there. Stayed here with some friends for a hen do and the staff and helpfulness cannot be faulted. The building is gorgeous to look at and the hotel is in a great location in Knaresborough with loads of free parking too - which is a bonus -... More 

Was this review helpful? Yes 1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to let us know about your stay. I am delighted that you enjoyed your stay and that the team looked after you so well. We are in the process of upgrading our bathrooms and rectifying the issue with the showers. The builders are on site as I write this reply to you. Please do... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I had a fantastic night staying here nothing was too much trouble.The staff were lovely,the room was amazing and the bathroom was pure luxury.Will definitely be going back.Perfect location for staying in Knaresborough.

Was this review helpful? Yes 2
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments about the hotel and the team. We are chuffed that you enjoyed your stay with us and hope that you will return and see us all again soon. Best wishes, Jonathan More 

Bristol, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were made very welcome as were our two dogs. The staff were helpful and the upgrade to a larger room was much appreciated. The hotel was well situated for the riverside park in Knaresborough and for road links to Brimham Rocks, Pateley Bridge and Masham. The food in the restaurant at dinner was well presented and excellent. We commend... More 

Was this review helpful? Yes 1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review. We always do our best to make our guests feel as comfortable as possible. I am sure that the dogs appreciated the extra room too. I will pass on your kind comments to the staff. Please don't be strangers, we enjoy your visits. Best wishes, Jonathan More 

Sheffield, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Charming hotel in a great location with great food but best of all were the staff they could not have been more helpful and friendly.Great walks both into the town and down by the river.Would recommend to all as it is dog friendly too.

Was this review helpful? Yes 1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to comment on your stay. The staff will all be ecstatic to hear such fantastic feedback. The hotel is perfectly located but minutes to everywhere and the hotel is also a favorite with our 4 legged friends. They always enjoy their visits. We hope that you will return and see us all again soon.... More 

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