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All 2 Knaresborough hotels

BEST WESTERN Dower House Hotel & Spa

3.0 of 5 Hotel   |   Bond End, Knaresborough, Harrogate HG5 9AL, England
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Ranked #1 of 2 Hotels in Knaresborough
A recent review
4 of 5 stars reviewed 1 week ago
RosieRed Isle of Man
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383 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Isle of Man
Contributor
20 reviews 20 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night here recently for a family occasion nearby. Easty check in and very friendly staff. Had a comfortable night and would recommend this hotel. Lovely part of the country too, well worth a visit!

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Petersfield, United Kingdom
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I only stayed the night here on business and deliberately chose the hotel over others in neighbouring Harrogate as I wanted to explore Knaresborough a bit having visited there 30 years ago as a child. The hotel was as I expected from the Best Western group, i.e. clean, friendly staff, good food and comfortable rooms. The room (15) was quiet... More 

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Ardrossan, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we always try to get away before Chistmas and visit one of the many Christmas markets which are on. This year we selected Harrogate and opted to stay here. On arrival the staff were extremely friendly and welcoming. We tend to use the hotel as a base and spend little time in it, so we did not make use of... More 

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Wakefield, England, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited on the 15/11/14 with my mum for an overnight spa break Much needed break from children and new puppy! Staff were jolly, happy to,help, polite and accommodating. The room had everything we needed. The spa was marvellous, we enjoyed two treatments each and would recommend both facial or massage. The swimming pool although small wasn't busy. The steam... More 

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments. We do hope that you get the chance to return again soon. Best wishes More 

Cambridge, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for a long weekend to celebrate our anniversary. Three members of staff in particular (Karen, Megan and Allison) added their own personal touches to make the weekend extra special for us. We were upgraded to room 28 which was lovely and right next door was our entrance to the spa facilities. Breakfast is table service... More 

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Happy anniversary! The team are delighted that you enjoyed your stay at the hotel. They do thoroughly enjoy their jobs and work very hard to ensure that the experience is one to remember. I am glad that you liked your room and do hope you will come visit us again soon. Best wishes More 

Southam, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2014

The hotel is located in the charming town on Knaresborough and has ample parking. Our bedroom was a little small but very comfortable with all the usual accompaniments. The staff were very friendly and always polite and eager to help. I notice one former guest has complained about the bar prices, well I don't know where he lives but I... More 

Was this review helpful? Yes 1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments. I am delighted that you enjoyed your stay from start to finish. Knaresborough is a charming town and our prices are very competitive within the local area. The spa is a fantastic way to relax and you should definitely return soon to unwind and take a jacuzzi and sauna after a brisk walk. Best... More 

Leeds, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

Me and my friends came here for a mini break, and we had an amazing time at a really good price. We were in room 9 and it was lovely, really comfy beds, amazing bathroom and a lovely hot shower. The evening meal (included in the spa weekend package) was lovely, the waiter was really attentive, especially with the list... More 

Was this review helpful? Yes 1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments about the hotel, we are delighted that you enjoyed your mini spa break with us and that we do get a chance to see you again. Best wishes More 

Kingston-upon-Hull, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed October 27, 2014

Absolutely fantastic staff, could not have been more helpful. Upon arrival I was met with a printed menu for the restaurant that had been highlighted with dishes that were safe for me to eat (due to nut, fruit and fish allergies). The food in the restaurant was nice and with the £25 meal allowance included in the spa break deal,... More 

Was this review helpful? Yes 1
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to let us know about your stay. I am delighted that you enjoyed your stay and I am blessed with having such a fantastic team. We are working through a soft refurbishment program and changes are happening every week. We take on board all guest comments and can assure you that we will be... More 

Huntingdon, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed October 16, 2014

Staying for a week on a business trip - it would be two, but I've requested to change hotel for the second week! The showers are awful - due to non-existent water pressure and hair-trigger mixer taps, the restaurant is steeply overpriced at £22/£25 for 2/3 courses, the bar is expensive (£3.60 a beer), the rooms are dated, and the... More 

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Sarah R, Assistant Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Dear Woody E, Thank you for your feedback and once again please accept my apologies for the disappointment you experienced during your stay. As already discussed we are looking at the issue with the shower in the room you stayed in and we have already introduced our new and improved menu. I do hope that you decide to return to... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 5, 2014

The best feature about this hotel was the staff, they were all super friendly and could not do enough to help. Other than that the hotel was excellent, with great food and drink. The spa was good, but swimming pool on the smaller size. We stayed in a four poster room (at no extra cost), which was massive, clean, and... More 

Was this review helpful? Yes 1
Sarah R, Assistant Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Dear WilfMoralee, Thank you so much for your fantastic review. I have passed your kind comments on to the team here who were thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back to the hotel in the near future Kind Regards, Sarah Ramsdale Assistant Manager More 

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Additional Information about BEST WESTERN Dower House Hotel & Spa

Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Dower House Hotel & Spa 3*
Number of rooms: 29
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Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
BEST WESTERN Dower House Hotel & Spa Knaresborough, Yorkshire

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