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All 2 Knaresborough hotels

BEST WESTERN Dower House Hotel & Spa

3.0 of 5 Hotel   |   Bond End, Knaresborough, Harrogate HG5 9AL, England
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BEST WESTERN Dower House Hotel & Spa
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Ranked #1 of 2 Hotels in Knaresborough
A recent review
5 of 5 stars reviewed 3 days ago
Jacqui B Nottingham, United Kingdom
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399 reviews from our community

Traveler rating
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    65
    52
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54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Keswick, United Kingdom
1 review
2 of 5 stars Reviewed 2 days ago NEW

Went for Sunday lunch as we had family staying food looked nice but when we started it was cold .. bar seats need to go .. went to look at my sisters rm not a good rm over all it all need to be updated

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Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

This hotel was excellent value for money, with good food & friendly attentive staff. For visiting Harrogate & York, it is well positioned, particularly if you want to make use of buses or trains. The bus stop for Harrogate is just over the road & you can easily get the train to York, or use the park & ride, which... More 

Review collected in partnership with Best Western GB

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Another business trip, another night in Dower House. Great welcome, shame my favourite room (5) wasn't free, but I was pleasantly surprised with a refurbished room 18. Very good job on room and en suite. Liked it. Breakfast good, as always, and particularly impressed with new DIY muesli.. Great idea.!. Good value as got best western rewards upgrade. Always worth... More 

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Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the hotel for 1 night in December. Good points; - Plenty of parking - Friendly staff - Large bedroom Bad points; - Poor quality of food served at breakfast - We were staying on the second floor and we had a constant noise all night sounding like it was from a generator. My wife... More 

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England
Reviewer
5 reviews 5 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a pleasant stay for the weekend but it lacked the little things that would make it better. A bulb was missing in one of the lights, we told reception but it never got dealt with. Not really a big issue so never mentioned it again. Iron stain on carpet, however the room was clean. Wifi signal is very... More 

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your feedback. I am sorry that you were not delighted with your stay. The staff do offer attention to detail in the service they offer and are only too pleased to ensure everyone has a pleasant stay. Best wishes, Jonathan Summerton More 

Lancashire Cyclist
Top Contributor
92 reviews 92 reviews
45 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed as a last minute decision, having been here a few years ago. We were told at the time there was a function on in the evening, but our room would be away from the function room. As it was, there was little choice if rooms available. Our standard room had low beams, which was not a problem for... More 

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review. The noise in the pipes is due to an airlock which we have had our maintenance team look at as a priority. I am happy that I had the opportunity to speak with you before departure about these issues and that you were able to leave happy. Please come back and see us again soon.... More 

Pershore, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for two nights on a special deal from the hotel. Fantastic value as it included full access to the spa facilities, sauna, steam room pool and jacuzzi. Excellent breakfast and friendly staff who were full of apologies when they suggested a room upgrade to a quieter part of the hotel as a wedding reception was to be held on... More 

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments - I am blessed with having a fantastic team and they all love their jobs. I will pass on your comments to the team. We hope that you will return to see us all again soon. Best wishes, Jonathan Summerton More 

Durham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just returned from a night away at this hotel. Lovely hotel from the outside and when you enter, nice reception and bar area, nice and warm so first impressions, great. Our room was lovely very big with a massive bed. We were next to the spa area so we could smell chlorine but it wasn't too bad. Bathroom very tired... More 

Was this review helpful? Yes 2
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review. I am happy that you enjoyed most aspects of your stay. We are continuing our program of refurbishment which involves the upgrading of some of our bathrooms. I am happy that you had a good nights sleep, but disappointed to hear that we were not able to offer you smoked salmon at breakfast. I have... More 

Selby, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

my husband and I booked to stay over the new year 2014/15, this was our second visit here and I really enjoyed both times. Our first visit was my husband, myself and our 3 children aged 4,7&14 and the hotel staff were great with the kids and very helpful too! The rooms were set out well with extra beds as... More 

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Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you so much for your lovely comments. I am delighted that you enjoyed your stay with us from start to finish. The fillet of Beef at New Year was so to die for! We have a beautiful hotel in a fantastic location just minutes to everywhere. We do hope that you will return and take the opportunity of seeing... More 

A Yorkshire man
Reviewer
4 reviews 4 reviews
4 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 weeks ago

we have stayed here for New year in 2012/3, 2013/4 and now 2014/5. As we have come back we must have enjoyed every aspect of the Hotel but our last stay was a major let down. The usual welcome was not apparent and neither was the mulled wine and mince pies. The room looked great but closer inspection showed that... More 

Was this review helpful? Yes 2
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review. I wish to pass on our apologies for a disappointing stay. I am sorry that I didn't have the chance to speak to you on the morning of departure to discuss your comments as I personally like to speak to guests about feedback rather than speaking to them after the event. Firstly I am delighted... More 

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Additional Information about BEST WESTERN Dower House Hotel & Spa

Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Phone Number:
Location: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Dower House Hotel & Spa 3*
Number of rooms: 29
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Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
BEST WESTERN Dower House Hotel & Spa Knaresborough, Yorkshire

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