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All 2 Knaresborough hotels

BEST WESTERN Dower House Hotel

Bond End, Knaresborough, Harrogate HG5 9AL, England
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BEST WESTERN Dower House Hotel
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Most recent review
4 of 5 stars Reviewed June 2, 2013
iamian16 Manchester, United Kingdom
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223 reviews from our community

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Manchester, United Kingdom
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2013

Our hearts sank when we followed in a wedding party to check in but we need not have worried. Yes, the wedding was little noisy and the bar busy but the staff never let us feel we were second best, rather they appreciated that there were other guests and found time to make us welcome. The room was quiet and... More

Was this review helpful? Yes 1
See 2 more reviews by iamian16 for Knaresborough
Bromley, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 2, 2013

Provided flowers on arrival as booked which was good. The spa facility is excellent however the restaurant service and quality lets the place down. We arrived on a Bank Holiday Monday and not very busy in the restaurant. We also had an issue with the Fire Alarm procedures but the manager has advised these have now been reviewed

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See 2 more reviews by Peter P for Knaresborough
Rayleigh, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2013

We stayed at this picturesque hotel on Bank holiday Whitsun week and expected it to be quite busy but were surprised that it seemed quite quiet although I think it was used by business travellers quite frequently. Anyway we were greeted at reception with a very warm and friendly hello and check in was very painless and pleasant and was... More

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Harrogate, United Kingdom
1 review
5 of 5 stars Reviewed May 29, 2013

My wife and I spent this afternoon at the Dower House and thoroughly enjoyed it. I had purchased a Living Social spa deal and we also had lunch in the Storm restaurant. 3 excellent courses and a bottle of red wine was very reasonably priced. The food was lovely and the service excellent. It is a really nice restaurant. We... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
May 30, 2013

Dear Boundary4 Thank you for visiting Storm Restaurant at the Dower House recently and for taking the time to write a review. We are delighted that you found the staff helpful and efficient and were equally impressed with the surroundings and your Spa Experience in Imagine, positive feedback gives us all a real buzz. Once again thank you for your... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 25, 2013 via mobile

Stayed for my sisters hen do, we had a full day in Imagine Spa. From the moment we arrived to the moment we left the staff couldn't do enough for us. It was a perfect relaxing way to celebrate and the treatments, facilities and lunch were fantastic. Thanks to all you looked after us really well.

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
May 26, 2013

Dear Melanie Thank you so much for taking time to write about your stay with us. We are delighted to read that you thoroughly enjoyed your time with us, I have passed your comments on to all the team, especially the spa. Good luck to the happy couple. We very much look forward to welcoming you back in the near... More

Leeds
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 22, 2013

We recently had our wedding reception at the Dower House and it was a wonderful day. There was some initial confusion with the rooms but this was soon forgotten about as the Manager Ken and his team excelled themselves on the day and everything ran perfectly. The location of this hotel was great for us as our church (St Johns)... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
May 24, 2013

Dear Lisa & Wayne Thank you very much for taking the time to give us your feedback. We are so delighted to read that you had enjoyed your wedding day. Your comments have been passed onto the whole team, positive feedback gives us all a real buzz. Once again thank you for your review and we look forward to welcoming... More

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed May 19, 2013

Dear Mr Hardy, I just want to thank you formally for the wonderful time we had at the Dower House last weekend. Our reunion meeting was a huge success, and we received many compliments about the Hotel and all the staff. The service was superb from them all, nothing was too much trouble. The rooms were comfortable and the food... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
May 24, 2013

Dr Green and all our new friends, it was a pleasure having you all stay with us for the weekend. We are delighted to read that you thoroughly enjoyed your time with us, I have passed your comments on to all the team. Once again thank you for your review and we look forward to welcoming you back soon. With... More

Hants
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 19, 2013

Stayed for 3 nights on dinner bed and breakfast basis as part of my husband's 70th birthday celebrations. The staff were stretched to deal with a large group who dined in a separate room and service was rather slow for the rest of us. Room was fine and we really enjoyed the pool. Dinner menu was small but very interesting.... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
May 24, 2013

Dear stanbridge Thank you very much for taking the time to give us your feedback, we genuinely appreciate it. We look forward to the opportunity to welcome you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 18, 2013

We had two nights on tesco vouchers at this hotel. We have never stayed here before but had such a great time and would like to recommend it. Our room was upgraded and the welcome was great. I really liked the character of the building and our bedroom. felt intimate and interesting. lovely lounge and bar areas and fires always... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
May 19, 2013

Dear godsquad58 Thank you for your feedback, we genuinely appreciate your kind comments, I have passed on to all the team. We look forward to welcoming you back in the future. Kind regards Ken Hardy General Manager More

Weston super Mare, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2013

I have stayed here many times, and always have a good stay. I often travel an hour out of my way to stay here on business. This last visit, on 27/3 was the best yet. Excellent Room (#3) and excellent breakfast. Staff brilliant, as ever. I even had a plate, cuttlery and a serviette given to me by reception when... More

Was this review helpful? Yes 1
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
April 10, 2013

Dear MattBjetski It is always a pleasure to welcome back regular guests to the hotel. Thank you for your positive comments about your recent stays. We all look forward to return in May. Kind regards Ken Hardy General Manager More

 
 
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Additional Information about BEST WESTERN Dower House Hotel

Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
BEST WESTERN Dower House Hotel Knaresborough, Yorkshire
Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 2 hotels in Knaresborough
Price Range: $$
Official Description (provided by the hotel):
BEST WESTERN Dower House Hotel is as full of character as it is convenience, when you're not enjoying a good nights sleep, you can relax in our recently refurbished Imagine Health & Spa with a swim, treatment or work out.You'll not only enjoy the sights and sounds of the traditional market town of Knaresborough, but also the opportunity to take in beautiful river walks and historical landmarks such as Mother Shiptons Cave and the Castle ruins ... more   less 
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