Provided flowers on arrival as booked which was good. The spa facility is excellent however the restaurant service and quality lets the place down. We arrived on a Bank Holiday Monday and not very busy in the restaurant. We also had an issue with the Fire Alarm procedures but the manager has advised these have now been reviewed

We stayed at this picturesque hotel on Bank holiday Whitsun week and expected it to be quite busy but were surprised that it seemed quite quiet although I think it was used by business travellers quite frequently. Anyway we were greeted at reception with a very warm and friendly hello and check in was very painless and pleasant and was... More

My wife and I spent this afternoon at the Dower House and thoroughly enjoyed it. I had purchased a Living Social spa deal and we also had lunch in the Storm restaurant. 3 excellent courses and a bottle of red wine was very reasonably priced. The food was lovely and the service excellent. It is a really nice restaurant. We... More

Stayed for my sisters hen do, we had a full day in Imagine Spa. From the moment we arrived to the moment we left the staff couldn't do enough for us. It was a perfect relaxing way to celebrate and the treatments, facilities and lunch were fantastic. Thanks to all you looked after us really well.

We recently had our wedding reception at the Dower House and it was a wonderful day. There was some initial confusion with the rooms but this was soon forgotten about as the Manager Ken and his team excelled themselves on the day and everything ran perfectly. The location of this hotel was great for us as our church (St Johns)... More

Dear Mr Hardy, I just want to thank you formally for the wonderful time we had at the Dower House last weekend. Our reunion meeting was a huge success, and we received many compliments about the Hotel and all the staff. The service was superb from them all, nothing was too much trouble. The rooms were comfortable and the food... More

Stayed for 3 nights on dinner bed and breakfast basis as part of my husband's 70th birthday celebrations. The staff were stretched to deal with a large group who dined in a separate room and service was rather slow for the rest of us. Room was fine and we really enjoyed the pool. Dinner menu was small but very interesting.... More

We had two nights on tesco vouchers at this hotel. We have never stayed here before but had such a great time and would like to recommend it. Our room was upgraded and the welcome was great. I really liked the character of the building and our bedroom. felt intimate and interesting. lovely lounge and bar areas and fires always... More

I have stayed here many times, and always have a good stay. I often travel an hour out of my way to stay here on business. This last visit, on 27/3 was the best yet. Excellent Room (#3) and excellent breakfast. Staff brilliant, as ever. I even had a plate, cuttlery and a serviette given to me by reception when... More