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Primrose Valley Holiday Park - Haven

5.0 of 5
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Primrose Valley | Near Filey, Filey YO14 9RF, England
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May Half Term From £249
Primrose Valley Holiday Park - Haven
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1,050 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fabulous park with really good touring facilities. Great value for money with 4 nights for just £44 including free entertainment package. Nice level site with water, electric and waste hook ups on pitch. This was our first time in our new caravan and a 20 year break since we last camped in our old trailer tent. We were very impressed... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Caravan was lovely and clean. Paved at the side so we could fit all 3 cars on. We was greeted at the front by the nicest security guard. He gave us directions to the reception which we found easily. The staff in there was most friendly too. Huge park, loads to do. The spar was reasonably priced and well stocked.... More 

Was this review helpful? Yes 1
Kingston-upon-Hull, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Having visited Primrose valley for the last 15+ years. I knew what to expect when visiting here. The caravan which we where allocated was placed a bit of a walk away from the complex so asked to be moved closer, which the lady in reception did with no problems. Once this was sorted I was a little disappointed as to... More 

Was this review helpful? Yes 2
Lincolnshire, United Kingdom
Top Contributor
111 reviews 111 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have stayed here 2 years running, last year I would have rated 4 stars, this year 2 therefore have given an average of 3 stars for this review. Park is in a great location and has loads to do on site. 2 swimming pools, amusements, 2 show bars, a pub, a Starbucks, papa johns, burger king, fish/chicken takeaway, lake... More 

Was this review helpful? Yes
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave a review. We are genuinely sorry you found your accommodation to be too cold to enjoy your stay with us here at Primrose Valley. We advertise all our grades of accommodation and the facilities in them very clearly on our website and in our brochure. The accommodation you booked does only have... More 

Greater London, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I don't usually write reviews but some of these recent poor comments seem based more on the 'type' of people staying there rather than the camp itself so I have decided to add my thoughts on my recent visit. I stayed last week for 4 nights with my two young sons. I got a deal via Sun Holidays. I live... More 

Was this review helpful? Yes 9
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you so much for your review. I am very pleased to hear that you and your children thoroughly enjoyed your holiday and that you made the most of everything that Primrose Valley has to offer. We are very proud of our park, and of the beautiful coastline we overlook, and we work exceptionally hard to make sure all our... More 

Grimsby, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Well it is what it is I suppose - and for many families it's a good holiday on a budget as long as you cater for yourselves. Eating out at the park is very expensive. We were a party of 4 adults and 3 children, aged 3 years and 2 x1 year olds. We stayed in an owners caravan, as... More 

Was this review helpful? Yes
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thanks for taking the time to leave us a review about your recent stay with us. I am sorry to hear that there were some aspects of your holiday that did not meet your satisfaction. Although we do try to cater for and accomodate every single guest, there will be times when it is recognised that mistakes may be made... More 

Perth
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

So I am known to be very critical when going on holiday, especially when it comes to cleanliness, so I am always very anxious prior to checking in, however, in this case there was no need. Caravan was immaculately clean, gas central heating throughout and beds made up on arrival. Excellent caravan. The Funworks was also immaculately clean at numerous... More 

Was this review helpful? Yes 2
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thanks so much for taking the time to leave us a review. It certainly sounds like we managed to exceed your expectations - I am so pleased that you were happy with every aspect of your holiday, we really do value all the feedback we receive and your kind comments have been passed onto the relevant Managers. The whole team... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

When we first got here and checked in by a lovely lady called amie!! She really did go above and beyond to make everything easy sailing and she really impressed me! Very happy and a fantastic service! Caravan was amazing very spacious and the spar on site is very cheap which was surprising!! Absolutely amazing park for children so much... More 

Was this review helpful? Yes 4
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thanks for taking the time to tell us about your recent stay with us. I am so pleased that you thoroughly enjoyed your holiday, and that you found the staff to be friendly and helpful - your kind comments about Amie are very valuable to us and have been passed onto a Manager. We very much hope that you and... More 

Tutbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were booked in to a delux caravan for the last week and it was awful. The only heating was a gas fire and it was pretty useless. No phone signal at all and it was like trying to sleep on the hard shoulder of the M1. Cars went past till about 3 in the morning so sleep was impossible.... More 

Was this review helpful? Yes 1
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave a review about your recent stay with us. With reference to our earlier telephone conversation, I will be sending out a letter to you confirming what we discussed, and I very much hope that this goes some way to restoring your faith in us. Please don't hesitate to get in touch with... More 

Senior Contributor
26 reviews 26 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 1 week ago

As a family we have visited a few other Haven sites. It started quite positively with a very nice haven team member placing us in accomodation near other famiky members. We booked this as a Sun holiday break. Upgraded caravan and paid for entertainment passes. Which actually made this break normal priced. Caravan was basic but clean. No linen was... More 

Was this review helpful? Yes
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thanks for taking the time to leave a review about your recent stay with us. With reference to your missing bed linen, once an issue is reported to the reception team our service charter states that this should be resolved within the same day, with contact to the guest if this is not possible. We are sorry that you had... More 

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