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Primrose Valley Holiday Park - Haven

Certificate of Excellence
5.0 of 5
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Primrose Valley | Near Filey, Filey YO14 9RF, England
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School Summer From £342
Primrose Valley Holiday Park - Haven
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1,238 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greenock, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Just back from our 2nd holiday to Primrose Valley and we loved every minute of it. Last year on our first visit we liked it so much we booked there and then to return this year and have again booked for next year! Amazing scenery all around. The park itself is really big and quite hilly but we never found... More 

Was this review helpful? Yes 1
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We absolutely loved our week at primrose valley on pine ridge. A lovely spot. Check in was fab. Very polite staff and took a few minutes. Caravan was spotless. It was our first time here and we will definitely be back. The park has so many opportunities/activities we couldn't fit them all in! We did the high ropes,Jacobs ladder/leap of... More 

Was this review helpful? Yes 2
Shildon, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a week in a standard caravan (July 2015). Our accommodation was a standard caravan for 7 nights (Mon-Mon). The caravan was clean and tidy, however there were some slight wear and tear marks and a rip in one of the sofa's. We arrived and checked in, unpacked and went out to explore. On returning at 8.30pm we... More 

Was this review helpful? Yes 5
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for leaving a review about your recent holiday with us. It was disappointing to learn that you had a couple of issues in your caravan, however I am very pleased that the Team were able to quickly put things right for you. The team work very hard to provide a high level of service and so your feedback... More 

Malton, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

Brilliant place for kids and lots off fun. Very clean and tidy and staff all seemed friendly. The swimming pool was really good and my 4 year old loves the arcades and play areas. The accommodation was clean and modern and close to the main things for the kids.

Was this review helpful? Yes 2
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for leaving a review, I am glad that you enjoyed your holiday. The whole team here at Primrose Valley works very hard to make sure all our guests leave with fond holiday memories, and so your feedback is very welcome. We really hope that you will choose to visit us again, and we are more than happy to... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

Me, my partner and 4 children stayed for a week in may and we had a fantastic holiday we didnt want to come home. There is loads to do for the kids. The kids loved the swimming pools and the slides were there favorite bit for them and can i just say the night time entertainment was brilliant we all... More 

Was this review helpful? Yes 3
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for your review. I am glad that you enjoyed your holiday with us in May, it certainly sounds like you made the most of everything that Primrose Valley has to offer! We can't wait to see you all again (only 41 weeks until you're back with us!), but please feel free to call us at the park should... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I'm currently staying at primrose valley. While the site is big and facilities are good the standard of customer care is shocking the manager of the bar, mustafa was over bearing and very rude he man handled one of our party and was very rude to us. The service in the burger bar was of a bad standard the food... More 

Was this review helpful? Yes
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Myself and husband and 5 kids Stayed here on holiday in July. We had a great time loads for the kids to do.caravan was lovely with loads off space with a great sea view everything we needed. My kids loved the fun works great for a few hours at night loved the 2p machines.we did not go to the night... More 

Was this review helpful? Yes 2
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for your review. It is always good to hear how much fun our guests have had, and your feedback is very welcome. The whole team works very hard to make sure that every guest has an amazing time, and we do hope that you will visit us again very soon. Please feel free to call us at the... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Just got back from a long weekend at primrose valley. We arrived just after 4pm to very friendly reception staff. Found are caravan easy with the map provided. The caravan wasn't the cleanest when we arrived but didn't complain. The site and facility's are amazing with loads to keep kids entertained. The beach was not too far away and was... More 

Was this review helpful? Yes 2
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for leaving a review about your holiday. I am glad that you enjoyed yourselves, however it must have been disappointing to arrive at a caravan that was less than perfect, and for this I am very sorry. Had the reception team been made aware of the problem, they would have arranged for it to be re-clean immediately. Please... More 

Hullbridge, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Let me start by saying that I usually take my son to Butlins and have been doing for the last 5 years. I decided now that he is nearly 7 years old to take him to primrose Valley along with my cousin and hee 3 girls aged between 9 and 11. The welcome when we drove in was brilliant. Checked... More 

Was this review helpful? Yes 4
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thanks for your lovely review! I'm so pleased that you all had a fantastic time with us - it certainly sounds like you immersed yourselves fully into the Haven experience! The whole team works very hard to make sure that each and every guest has a good time, and your kind feedback is very welcome. We do hope that you... More 

Watford, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family and I have just returned from a week at Primrose Valley. The first thing you need to know is that the park is very big. There is a lot to do - 3 pools, boating,fishing, plus all the normal activities. However this is a double edged sword, as the biggest issue the park has is that it is... More 

Was this review helpful? Yes 2
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave such a detailed review about Primrose Valley. It certainly sounds like you had a busy holiday, and I'm glad that you explored the Park and made the most of everything we have on offer. We do hope that you and your family will choose to come back to us in the future,... More 

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Amenities