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Primrose Valley Holiday Park - Haven

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Primrose Valley | Near Filey, Filey YO14 9RF, England
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Spring Breaks From £119
Primrose Valley Holiday Park - Haven
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1,002 reviews from our community

Traveler rating
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    172
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oldham, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed here in our motorhome 21/03/2015 to today 28/03/2015, we came home a day earlier than we had booked due to the weather forecast being poor. Disappointed with the pitch - I was going to phone up in advance and ask for one with the sun by the door in the afternoon, as we had one in the shade... More 

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Cumbria, United Kingdom
Senior Contributor
32 reviews 32 reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have just arrived back after a four night mini break. We booked a standard caravan, and got a very good deal, free linen and no charge for taking a dog. When we arrived at the park we were greated by a very cheery security guard, and told us exactly where the check in is, as we had not been... More 

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Darlington, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a lovely stay here. Arrived for 4pm Check In. Caravan was lovely and clean. Until I walked in the bedroom. I could smell dog and not having any dogs I could really smell it. Also it was absolutely freezing in the bedrooms we had a cover and a duvet we brought ourselves and just touching the duvet you... More 

Was this review helpful? Yes 1
Wednesbury, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we went to primrose valley Monday 16th for a week. when we first got to the site the security guard was very friendly and made us feel welcome. we found our way to booking easy due to the good signs laid out. the check in staff were great really friendly and gave us loads of tips were things was. and... More 

Was this review helpful? Yes 3
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave us such an amazing review! It certainly looks like you made the most of your time with us - it's just a shame that you couldn't pack in even more fun activities! It really is good to hear that you found every aspect of your holiday enjoyable. Everyone at Primrose Valley -... More 

Wednesbury, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent last week here and it was brilliant. Our van (prestige) was very clean when we entered, although very cold. Didn't take long to warm up though. The travel cot we hired wasn't in the van but reception informed us that it would be delivered, and it was, a couple of hours later but that was fine. The rest of... More 

Was this review helpful? Yes 4
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave a review, it certainly sounds like you made the very most of everything we have to offer here at Primrose Valley! All our staff work very hard to make sure that our activities are fun and exciting, and I know that Will has worked especially hard over the winter months making sure... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived here for a short weekend to find first the cleanliness of the van not very good. My wife's white socks were black after been in the caravan only half an hour. The glasses had lipstick marks on so we had to wash them before useable. We have stayed at many haven sites before and never have had to... More 

Was this review helpful? Yes 1
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

We assure you that the standard of accommodation you received was not a usual occurrence and had slipped through the processes due to human error. We do as a company, pride ourselves on the quality and standard of accommodation which we provide for our guests, but it is recognised that from time to time mistakes may be made and problems... More 

Manchester, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the 3rd Haven we have been to and found it the best. It is very big but everything's within a short walk.we stayed in a retreat which was very nice except bedrooms were smallish but ok.the entertainment was excellent and kept our 3 year old happy.we ate at the mash and barrel which was executive excellent,quick service and... More 

Was this review helpful? Yes 3
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thanks for leaving a lovely review, the whole team love hearing our guests feedback and I know your kind comments will be appreciated. I am pleased you had such a good time, and that you enjoyed the activities that our dedicated Sports and Leisure team work so hard to make perfect - and I've passed on your thanks to Phil... More 

Darlington, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned today from a Monday to Friday break at this Holiday Park. With it being the first week of the season the park itself was pretty quiet and a lot of refurbs were taking place whilst we were onsite, this however didn't stop us having a great time. We arrived for a 4pm check in early and were asked... More 

Was this review helpful? Yes 3
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you so much for taking the time to leave such a detailed review. We are very happy to hear that you and your family had such a good time. The reception staff work hard on check-in days to ensure that your first experience on the park is a hassle free one, and I will certainly be passing your kind... More 

Stockport, United Kingdom
Contributor
16 reviews 16 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the third Haven site we have stayed on. We came here expecting very good things as it has the reputation as being one of the best Haven sites. We paid extra to stay in a platinum caravan, after usually staying in a prestige. It is advertised on the website as the best Haven have to offer. When we... More 

Was this review helpful? Yes 1
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave a review. I am very sorry to hear that you were unhappy with our Platinum caravan - we do as a company, pride ourselves on the quality and standard of accommodation which we provide for our guests, but it is recognised that from time to time mistakes may be made and problems... More 

Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a nice enough place but lots of down falls. Got this on a sun deal and asked and paid for a luxury caravan glad I did or would have more room In tent. We must be on off season as all rides closed. staff are friendly and nice entertainment is good but need 20 people for bingo to... More 

Was this review helpful? Yes 2
Primrose V, Guest Relations Manager at Primrose Valley Holiday Park - Haven, responded to this review

Thank you for taking the time to leave a review. I am sorry to hear that you were not completely satisfied with the grade of caravan you booked through the Sun. We do always try to make sure that all our guests are happy with their caravans, but we do advise making sure that you familiarise yourselves with the different... More 

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