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Crathorne Hall Hotel

Certificate of Excellence
A-19 to A-67 towards Yarm, Crathorne TS15 0AR, England
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Crathorne Hall Hotel
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Crathorne Hall Hotel
Crathorne Hall Hotel
Crathorne Hall Hotel
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549 reviews from our community

Traveler rating
    397
    90
    39
    13
    10
See reviews for
102
247
4
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
  • All months
    (549)
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    (159)
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Crewe, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

A totally enjoyable and relaxed couple of days spent in this beautiful and well looked after hotel. All staff were very welcoming and professional taking time to make you feel "at home". Having spent time in other sister hotels previously, the accommodation and food lived up to our expectations - Excellent. We will definitely be making a return visit in... More 

Was this review helpful? Yes
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Gill p Thank you for your lovely feedback from your stay at Crathorne Hall. It was a real pleasure to have you with us and I was delighted to read that you felt 'at home' which is something we love to hear, so we know you have relaxed and indulged! Great to also note that you have also enjoyed... More 

york
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We enjoyed a lovely celebratory family meal in a private room. The table decorations were excellent and the food and service were just right. This is our second lunch in this room, we were a party of 16 and this is a perfect size. Highly recommended and very good value.

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Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Vicmackey It was a pleasure to have you at Crathorne Hall for your Sunday Family get together! Lovely to read your comments on the food and service and it it always very special when our guests return to enjoy such a celebration! Thank you for your review which I know the staff were really pleased to read and we... More 

Southend-on-Sea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fabulous hotel. Was offered an upgraded room at a reduced rate after my previous booking got cancelled at short notice by the hotel 'due to internet issues.' Great food, really friendly/helpful staff, This place know how to do customer service! Happy to recommend this place to anyone looking for a good quality hotel in N.Yorks / Tees-Side.

Was this review helpful? Yes 2
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Robert M Thank you for your lovely review and it was a pleasure to have you here at Crathorne Hall. It was great to read that you enjoyed the food, service and friendly staff and I really do thank you for your recommendation too. I hope we will see you another time. Kind regards Peter More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Thank you to all the team at Crathorne hall for making my hubby 50th birthday extra special from arriving at the hall it was raining I was greeted by elie with a umbrella to carry our bags . Elie is a fantastic gentleman who chatted about the hall &it's history he also showed us round such a plesure to meet... More 

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Unfortunately the slow service spoiled our overall experience. There was a long wait at every stage: to order our food, to get to the table, for the starter to arrive, for the main course to arrive, to order our dessert, for the dessert to arrive. The longest wait was to pay after getting the bill (which was incorrect), so we... More 

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Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Lenny C Thank you for your review and I was sorry to learn that you did not have the best of experiences. I would like to apologise for the delay in service which is not the normal service we have the reputation to offer our guests and we have reviewed that evening to make sure this does not happen... More 

Cambridge, United Kingdom
Top Contributor
76 reviews 76 reviews
33 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed with my partner for one night in late March 2015 for a friend's wedding. We were able to secure a discounted room as part of the wedding party. The hotel is a wonderful location well set back from the main road amongst many acres of grounds. It felt very much like a stately home and this is reflected in... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

We have been so fortunate to have chosen Crathorne Hall for our daughter's wedding. From the outset with the planning by Vicki Leng,who was thoughtful, professional, understanding and supportive, to the wedding which was perfect. Subtly and smoothly managed by Sophie, all of the staff were efficient, helpful and enthusiastic in their attention, the food was excellent, the venue outstanding.... More 

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Saltburn-by-the-Sea, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 19, 2015

We met as non residents for a friends birthday and had the most amazing time. The food was lovely - not just continental to start but prunes in Earl Grey, apricots in spices, charcuterie and cheeses, breads and pastries. Whole gluten free section. Etc etc. Hot courses were eggs florentine, royale, omelette Arnold Bennett, Whitby kippers and more as well... More 

Was this review helpful? Yes 2
Marton, United Kingdom
Top Contributor
57 reviews 57 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 19, 2015

Our daughter arranged this treat for Mothers Day, which we all enjoyed immensely. Staff were very cheerful, friendly and efficient. The finger sandwiches, scones, cakes etc were washed down with a couple of pots of perfectly brewed English Breakfast tea. The wife was delighted with the potted Primula plant to take away. This was the first visit here for my... More 

Was this review helpful? Yes 1
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

Superb welcome and service when 9 of us who went for breakfast last Saturday. Gloria in particular treated us like long lost family. Nothing was too much trouble for her. It was a 60th birthday celebration and she and other staff helped make it very special. For years have gone to another local hotel for special celebrations but it will... More 

Was this review helpful? Yes 1
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear crmf Thank you for a wonderul review about your 60th Birthday Celebration at Crathorne Hall. Great idea to have a breakfast party and Gloria was telling me how her and the team enjoyed looking after you all. It was a pleasure having you here and we look forward to welcoming you back in the near future for another celebration!... More 

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