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Crathorne Hall Hotel

Certificate of Excellence
A-19 to A-67 towards Yarm, Crathorne TS15 0AR, England
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Crathorne Hall Hotel
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Crathorne Hall Hotel
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569 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
  • All months
    (569)
  • Mar-May only
    (172)
  • Jun-Aug only
    (145)
  • Sep-Nov only
    (131)
  • Dec-Feb only
    (121)
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Middlesbrough
Top Contributor
134 reviews 134 reviews
19 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Visited for afternoon tea with my family as a birthday treat. We were very disappointed as we did not feel that we had value for our money. The sandwiches had a sliver of a filling, very small scones with one small dish of cream and one small dish of jam between four people. The cakes were beautiful but very small.... More 

Was this review helpful? Yes
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Goldenoldie79 Thank you for your review which I was very concerned to read and at this point I would like to apologise for any inconvenience caused to you and your party. I would like you to contact me to discuss as the pricing does not seem to add up. Our special 2 for £30 is available Monday to Thursday... More 

Yarm-on-Tees
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Today Butterwick Hospice hosted a breakfast meeting for local business directors.It was a great opportunity for networking and also to celebrate the supporter from local businesses. A huge thank you to Peter Llewellyn, Manager, Laura MacTaggart, Sales Manager and all the team for their hospitality, great service, attention to detail, nothing too much trouble and great staff. Thank you to... More 

Was this review helpful? Yes 2
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Patricia Thank you for your lovely email regarding your recent event at Crathorne Hall. It is always a pleasure to support local charities and with one as special as yours I hope the corporate event was a great success and we played a small part in looking after your guests. We all look forward to welcoming you back soon.... More 

St Helens, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent service from start to finish. Warm and friendly welcome from Ely, who remembered us from our last visit. He made sure everything we needed was catered for. Our evening meal was delicious and neither food or service could be faulted. The rooms are tastefully decorated with ample space and furniture to relax. The grounds are beautifully maintained, with the... More 

Was this review helpful? Yes 2
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Karen B It was a real pleasure to have you both return to Crathorne Hall. Elie is a superstar and is great at remembering faces and names - it is his passion to offer the best of service to all who come to relax and indugle! Lovely to hear you had a great experience and enjoyed the food. I... More 

Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had an enjoyable 2 nights stay and loved our room which had a balcony with great views over the valley, the only downside was the 3 flights of stairs to get to it. Very peaceful setting in lovely grounds.

Was this review helpful? Yes 1
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear asleeds Great to hear you enjoyed your stay with us! You must have stayed in Maltby or Borrowby which are the two rooms with balconies overlooking the Leven Valley. Wonderful view and makes you feel like the lord and lady of the manor! Thank you for your kind review and I hope we will get the pleasure of welcoming... More 

Sunderland, United Kingdom
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A surprise visit for my birthday booked by my lovely husband, we had cream teas on arrival, lovely scones, staff exceptional especially porter Elli who took our luggage up to borrowby room, very comfortable and lovely balcony with fantastic views, when he found it was my birthday he brought two glasses of bubbly with staffs compliments, all these touches make... More 

Was this review helpful? Yes 2
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Shazzam1956 Thank you for your review regarding your recent stay at Crathorne Hall. Wonderful to hear you enjoyed the food and overal experience and liked Borrowby with all the facilities of the room and great view. I hope we will get the chance to welcome you back in the near future. All the best Peter More 

Nottingham, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Three weeks of planning and it was worth it. Vicki Leng....you were fantastic!! Many thanks also to Nathan, Scott and Ela who all delivered a truly wonderful experience to my husband and 30 of our special friends. The hotel is remarkable, a perfect retreat from our busy work and family schedules. The rooms are all exquisite with a twist of... More 

Was this review helpful? Yes 3
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear mandymrose It was a great pleasure to have you and your party with us at Crathorne Hall. Thank you for mentioning the team names who I know are all really pleased you enjoyed yourselves. From the Cream Tea to the dinner, Crathorne really works for parties of 30 plus as a family and friends gathering. It is all about... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Just a fantastic setting. Had dinner in the bar. No actual bar in sight but attentive staff bringing food and drink in an amazing lounge. Breakfast in the dining room with beautiful uninterrupted views. Unfortunately I was there in business so did not have time to investigate any other facilities. Will definitely return, given the opportunity Is the second handpicked... More 

Was this review helpful? Yes 2
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Stintan Thank you for your review and it was a pleasure to have you here with us at Crathorne Hall. As a business man it is important that you have a smooth experience so you are ready for the day ahead so it was great to read that we took care of you. With free Wi-Fi, choice of dinner... More 

Sheffield, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed May 30, 2015

We stayed for 2 nights on a mid week break away and had a lovely time. All the staff were very warm and welcoming, nothing was too much trouble. We had a bar meal on the first night, which was very pleasant and good value (although wine is a little pricey), we found the temperature a little warm in the... More 

Was this review helpful? Yes 1
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear DebOrah52 I think you said it all! Wonderful review and it was a real pleasure to have you both here to relax and indugle. Lovely to hear you enjoyed the food and service which I know all the team were pleased to read and I hope we will see you again in the future. All the best Peter More 

Newcastle, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 24, 2015

I booked a room for my wife and I as a small celebration and break. When we arrived we had been upgraded to a classic room. The staff were great and very friendly. The room was clean and large. We ate dinner in the restaurant where the food was wonderful and service was fantastic. We loved our stay and woukd... More 

Was this review helpful? Yes 2
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear Peter W, Thank you for a lovely review regarding your recent Celebration Break for you and your wife. Wonderful to hear you enjoyed the room along with the food and service which is always pleasing to read and my team are really happy that we deliveried your expectations. I hope we will get the opportunity to welcome you back... More 

Stokesley, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 19, 2015

Can't understand why this is not listed as a restaurant. My wife and I have dined here twice recently and can't fault the food and the service. It is the by far the best place we have eaten in for some time. And it is good value too, especially if you have a Gourmet Society card to get 25% off... More 

Was this review helpful? Yes 1
Peter L, General Manager at Crathorne Hall Hotel, responded to this review

Dear 552Frances How lovely to come and dine at Crathorne Hall and with the extra discount I am sure you got great value! Really kind of you to express your praise of the food which Alan Robinson our Head Chef was pleased to read and great to note our service level that matches the importance of looking after our guests.... More 

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