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BEST WESTERN Oaklands Hall Hotel

Certificate of Excellence
Barton Street, Laceby DN37 7LF, England (Formerly Oaklands Hotel)
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BEST WESTERN Oaklands Hall Hotel
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Ranked #1 of 1 Hotels in Laceby
Certificate of Excellence
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294 Reviews from our TripAdvisor Community

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Traveler rating
    170
    76
    33
    12
    3
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60
89
4
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
  • All months
    (294)
  • Mar-May only
    (77)
  • Jun-Aug only
    (95)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (73)
All months
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

We had our wedding here this weekend at a beautiful venue with fantastic staff. All the staff were brilliant. Ben, our master of ceremonies and Matt, our wedding planner were amazing. They ensured everything ran smoothly and exactly as we wanted it. Nothing was too much trouble and they really helped make our day amazing. Ben checked we were happy,... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We got married here on Sat 18th July, I stayed over the night before my Wedding and had a fantastic meal in the Comfy Duck, the staff was very attentive and friendly and Jeff was very entertaining, now onto our Wedding, WOW,it was the most magical day ever,nothing was too much trouble,the food was amazing day and night,now to the... More 

Was this review helpful? Yes 6
medway
Level Contributor
321 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed 1 week ago

The down side of our 2 night stay was the room we were allocated which was smaller than average double bed, so the room you get allocated is important. The following day when we raised the issue we were immediately moved. The rooms in the annex are not large but were clean, well equipped and had every thing you needed.... More 

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Gutersloh, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Second time I have stayed and as before the rooms were lovely and well maintained. Dinner on the 1st night was outstanding and service was excellent. Breakfast service left some room for improvement, it took a long time to get served and even longer to get the food, some in our party didn't get their food before we had to... More 

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barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear Tankaction I was pleased to read the review that you left as it gives us an opportunity to be able to improve the points that you raised. I am sorry that on this occasion we left you with some negative points with regards your stay. I am sorry that the hotel was not at its best during your stay... More 

Gateshead, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a gorgeous hotel! My bedroom overlooked the lovely gardens. It was a good size, nicely decorated and had a four poster bed. Plus free wifi is always appreciated! We also ate at the hotel's restaurant 'The Comfy Duck', not only was the food fantastic but the service was fab, all of the staff were so friendly and helpful. I... More 

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barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear Jennifer H Thank you for your fantastic comments with regards to your visit to the Oaklands Hall Hotel and the Comfy Duck Restaurant. We do try to be very good in all areas and great to read how much you really enjoyed your stay. The Feature room that you stayed in is great as it was recently refurbished and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The double bed was two single beds put together, breakfast was below average,no fried eggs and very disappointing 😓 wedding breakfast was shocking, it was meant to be afternoon tea but turned out like a picnic . Reception staff very nice though!!

Was this review helpful? Yes
barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear Rachel C I was pleased to read the review that you left as it gives us an opportunity to be able to improve the points that you raised. I am sorry that on this occasion we left you with some negative points with regards your stay. I am sorry that the hotel was not at its best during your... More 

Warrington, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fantastic hotel with great rooms, big bathroom, corner bath etc. Room overlooked the pristine gardens. Restaurant food was delicious and served by friendly helpful waiting staff and did not break the bank. Great hotel and would come back again!

Was this review helpful? Yes
barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear IATIK Thank you for your fantastic comments with regards to your visit to the Oaklands Hall Hotel and the Comfy Duck Restaurant. We do try to be very good in all areas and great to read how much you really enjoyed your stay. The Executive room that you stayed in are great as they were recently refurbished and are... More 

Grimsby
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Had my wedding here and the staff and facilities were excellent. Especially Ben who made sure everything went swimmingly! Family stayed the night before and although some delays with food and a bar that ran out of beer at the wedding reception!the overall attention and venue was great. The grounds are lovely and I would recommend

Was this review helpful? Yes
barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear Chubber 1 Thank you for your comments with regards to your recent wedding, here at the Oaklands Hall Hotel. We pride ourselves in being very friendly yet professional and I happy that the team never let us down on this occasion. I do encourage all the team to read these comments and I am sure they will all appreciate... More 

Leicestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Service top quality the staff could not have been more helpful and great fun, the room for the price top draw, easy to get to very little traffic, and best of all the restaurant was brilliant, from the manager to the staff and of course the food, stayed at many Michelin stars places and the food here was as good... More 

Was this review helpful? Yes
barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear Pete F Thank you for your fantastic comments with regards to your visit to the Oaklands Hall Hotel and the Comfy Duck Restaurant. We do try to be very good in all areas and great to read how much you really enjoyed your stay. With the competition in the area we do try and offer value as well as... More 

5 of 5 stars Reviewed 4 weeks ago

I have just returned home from a 3 night stay at the hotel for business and i would highly recommend to anyone who is looking for somewhere to stay. Food was lovely... rooms were comfy and modern... garden was beautiful ... but most of all the staff at the hotel are some of the best i have come across i... More 

Was this review helpful? Yes
barry f, Manager at BEST WESTERN Oaklands Hall Hotel, responded to this review

Dear Sacha L Thank you for your comments with regards to your visit to the Oaklands Hall Hotel and the Comfy Duck Restaurant. We try to encourage all of the team to be friendly, polite and professional I am glad they were everything that they should be. It is sometimes difficult when part of large groups to get some individual... More 

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