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All 5 Grimsby hotels

The St. James' Hotel Grimsby

3.0 of 5 Hotel   |   St. James Square, Grimsby DN31 1EP, England
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42%
Ranked #5 of 5 hotels in Grimsby
A recent review
3 of 5 stars reviewed yesterday
John R Norwich, England, United Kingdom
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221 people have reviewed this hotel

Traveler rating
    30
    61
    48
    39
    43
See reviews for
24
49
22
73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Norwich, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed yesterday NEW

The staff are still as famously friendly and welcoming as ever; nothing is too much trouble for them........... But, breakfast is a different thing. Obviously the accountants at Corus HQ have moved the bottom line. I cannot remember a more different set-up. Gone are the lovely crusty rolls. The orange juice out of a machine was insipid. The "Cold Continental... More

Was this review helpful? Yes
Cambridge, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Spending a night here has put me off for the rest of my life. I would have been better off sleeping in my car. Where do I start!? Well the room looked nothing like the picture, and looks like it hasn't seen a duster in a while. Either the rooms sit and rot, or they haven't got a competent cleaning... More

Was this review helpful? Yes 3
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Sorry to hear about your recent stay at the hotel whilst we had a wedding party going on. I will investigate the issues raised as this is not our usual standard and I will share your comments with the hotel team. If you find yourself needing accommodation in Grimsby again, please contact me so that I can hopefully change your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The room was small, but very clean, even for it's age. The staff were excellent, friendly and very helpful. The breakfast was good and there was heaps of variety. I stayed two nights with the 'do not disturb' sign out the front and was pleased to find fresh towels and coffee and tea waiting at my door. Wifi was excellent,... More

Was this review helpful? Yes
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you so much for your kind comments with regards to the friendly, helpful staff. We do strive to exceed customer expectations. I hope we can welcome you back very soon. Best regards Paul George More

Somerset, UK
Top Contributor
227 reviews 227 reviews
201 hotel reviews
421 helpful votes 421 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was the only hotel we could find in Grimsby that accommodated dogs but they charge £25! That's about the same as my wife and I paid, which was £51 and we got breakfast! This hotel is on its last legs and really needs a refurb or perhaps demolition. But, although the fabric of the hotel is bad the room... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for leaving a review of your recent stay with us. We apologise if you weren't happy with the charge for dogs but we find this necessary as special cleaning of the room is required afterwards. If you contact me on your next stay in Grimsby, I will endevour to rectify your issues. Best regards Paul George More

Chesterfield, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are seeking luxury, this is not the place for you. If you want a very clean room, in an hotel with decent food, then you are in the right place. Yes the decor ia old and it would benefit from a refurb, but for the money, it serves the purpose and there is free off road parking provided.... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for taking the time to leave a review of your recent stay with us. We hope to see you again soon! Regards Paul George More

York, United Kingdom
Top Contributor
62 reviews 62 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here recently out of necessity....we have family in the area. We needed 3 rooms (in August) and we paid £59 per room which included breakfast and also a free drink (per person) at the bar. This was a lower price than a well known budget chain hotel in the area so we thought we would give it a go.... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for taking the time to leave a review of your recent stay at The St. James Hotel. We hope to welcome you and your family again soon! Regards Paul George More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 2, 2014

This was certainly an experience I won't be repeating, on approaching the hotel you are welcomed by an entrance that has seen better days, the interior is dated beyond belief. The room was a nice size however with no air con it was stifling it was too uncomfortable to sleep in, I spent a lot of time outside trying to... More

Was this review helpful? Yes 5
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Sorry to hear you had a poor experience on your recent stay at The St. James Hotel. We do take all comments seriously and we will endevour to rectify the issues raised. I hope you will give the St. James Hotel another chance on your return to Grimsby so that we can prove the issues experienced aren't a true reflection... More

Southampton Parish, Bermuda
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 22, 2014

The location of this hotel is an A+ with its proximity to the lovely Freshney Mall and the Town Center.The Housekeeping staff were accommodating and the gust areas were clean.However,wifi. Was limited in strength and availability, the rooms were hot and there was a very rude staff member whose approach was less than hospitable to my family on two occasions.

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel Grimsby. The Hotel is very centre and in a prime location which gives all guest the access to all areas. The hotel does provide a good housekeeping team who show great pride in what there do, which shows in the hotel of the standards we... More

Stratford-upon-Avon, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 22, 2014

I stayed at St James for a single night on a business trip. Room was quite small but clean and at least has tea and coffee making facilty. Window was difficult to open and it was quite hot. Great view outside of the church and grounds. No road noise heard from my room. Bathroom was clean but as with the... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your comments which you put on the trip advisor web site. I am delighted that you found the hotel to your requirements and that the beds were of a good standard. This is one area I have been up grading in the hotel as I know that the comfort to our guests in priority. We... More

Manchester, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 17, 2014

I have been a couple of times on business and while it will never be a Hilton or win a Michelin star it's got a nice cosy bar area, decent restaurant (great staff) and rooms are clean and well maintained. I will be back on Monday (21/7) for a two night stay see you then. S. Lancaster (Forrest).

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Simon Thank you for your review regarding your stay at the St James Hotel. It is always nice when guest can see the small effect of the service we offer standard out. I hope we can welcome you back to the hotel in the future. Thank you again Kind regards Paul Grantley General Manager More

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
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Also Known As:
The St James Hotel
St James Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
For four decades The St. James Hotel has been in the heart of Grimsby’s town centre providing accommodation, food & drink for visitors, with excellent customer service. Friendly, efficient staff are always on hand to help, some of which have been with the hotel for over 30 years. ... more   less 
Number of rooms
124

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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