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The St. James' Hotel Grimsby

St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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256 reviews from our community

Traveler rating
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    60
    42
    48
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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Leicester
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The staff are friendly but the hotel is very run down. It doesn't feel worth the money. It feels like it is time it was refurnished. Parking is ok and the location is central. Shower wasn't too good in the morning and breakfast was ok. I don't think I will be staying again if I am honest.

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1 review
1 of 5 stars Reviewed 2 weeks ago

My poor mum booked us a room at this hotel and was completely ripped off. She paid £75 for our room as it was bank holiday weekend, it should have been at least half of that. The room was shabby with peeling wallpaper and our bed was so uncomfortable that we had to ask for another quilt to lay under... More 

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed both positive and negative. I am disappointed to note that you felt your stay was "hellish." I will look into the noise aspects from our central heating and the lifts. We are a centrally located... More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wold defo recommend this hotel , the check in was very quick and informative , the rooms were spotless and the beds very comfy and rooms very warm which is what you need after being out in the conditions that you get at this time of year . The food in the restaurant was very good and you would... More 

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post a review, I am delighted you felt the hotel was perfect for your requirements and wish to thank you for your positive review and recommendation. Kind regards, Craig Healey General Manager More 

grimsby
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 17, 2015

Old blood on the floor scrapes and scratches up the walls, pubic hairs everywhere.....I knew this place was pretty bad from other people who have stayed here but we thought we would give it a try never again ! Very tired worn out hotel, tread bare carpets seems to be stuck in the 1970's don't think some parts of the... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed, both positive and negative and where possible action is taken if necessary to improve our product and standards. The photo of the carpet and apparent bloodstains which you uploaded is misleading. The stains - which... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 16, 2015 via mobile

I did not expect much here but the food was quite good and much better than what is usually on offer in Grimsby. It was well presented. The staff were friendly. The dining room was well presented win good menu. We ate there for Mother's Day but did not stay in the hotel so I cannot speak for the rooms.

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Graham J, Thank you for taking the time to write a review regarding your visit to the St James Hotel, all comments; both positive and negative are welcomed. I am delighted to read that you enjoyed your visit on Mother's Day. The whole team worked very hard to make it a great occasion for everyone on what is a... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2015

Stayed at the saint james sun mon night 8-10th march After reading some bad reviews a was expecting the worst but a must say it wasnt to bad at all Yes it needs a bit tlc but the room and bathroom was spotless !!! Which to me is all that matters.. yes its a bit of old and new furniture... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear lilsli, Thank you for taking the time to review your recent stay at the St James Hotel. It is pleasing to note that provided you with a better stay than what you were expecting. We are working very hard to improve people's perception of the hotel. Please accept my apologies for any inconvenience caused by the visit of the... More 

Maidstone, Uk
Top Contributor
190 reviews 190 reviews
33 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed March 3, 2015

Stayed here on business, fortunately for a single night. Can't fault the welcome at Reception or the room cleanliness and facilities but, as other reviewers have noted, it's tired and needs a facelift. The overwhelming impression is brown and beige. I guess the rack rate isn't too bad so it's becoming a kind of budget hotel when it ought to... More 

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear John V, Thank you for taking the time to write a review about your recent stay at the St James. Your comments regarding the hotel requiring an update are undeniable but I am glad to note you found many positives about the hotel as well. Your experience in our restaurant is disappointing, yes; we did have issues with our... More 

Aberdeenshire
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 27, 2015

Stayed here on business for a week recently and was not too impressed. The hotel is tired, threadbare carpets in the corridors, scruffy paintwork, bedroom in need of decoration. To add insult to injury, because there was a big project going on nearby, the prices were sky-high, more in line than the better hotels in the town, which were obviously... More 

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear kesuchka, Many thanks for taking the time to review your recent stay at the St James Hotel in Grimsby. All reviews are noted and action if and where necessary. It is with disappointment that I read your review, admittedly, the hotel is tired and in need of attention in areas. Investment has now started to trickle through to the... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

My wife booked this for valentine's night, fantastic deal. 3course meal for 2, bottle of wine, double room and breakfast for £90 how can you go wrong with that??? Food, service, staff....the whole package was great.

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear mfoz73, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed, both positive and negative. I am delighted you felt your stay offered such great value for money and thank you for your other positive comments. Myself and the team look forward to welcoming you back... More 

Grimsby, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

We had our Wedding breakfast there and it was fantastic, we were made to feel like royalty. Red carpet on arriving, champagne reception for us and bucks fizz for our guests. Meal was delicious, nothing was to much trouble. Very enjoyable and would recommend to anybody.

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Gina R, Thank you for taking the time to write a review about the St James Hotel. All reviews are welcomed, both positive and negative. I am delighted you enjoyed your wedding breakfast here at the St James Hotel and thank you for your kind words which have been passed to all members of the team. Myself and the... More 

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