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All 5 Grimsby hotels

The St. James' Hotel Grimsby

3.0 of 5 Hotel   |   St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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Ranked #4 of 5 Hotels in Grimsby
A recent review
3 of 5 stars reviewed yesterday
Bedfordshireclanger Bedfordshireclanger
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223 reviews from our community

Traveler rating
    30
    62
    49
    39
    43
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50
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73
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Bedfordshireclanger
Top Contributor
63 reviews 63 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

The room was clean. Bed comfortable. Bathroom shower adequate. Breakfast in the morning was just OK. The orange juice was so sweet I couldn't drink it. There was plenty of food but it was barely warm even though we were there just after 8am. I would stay again as it is handy for town. It does aim to be pretentious,... More

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Kingston-upon-Hull, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Having read some of the reviews I wonder if I was staying at the same hotel. I stayed there 1 nights while attending an event in Grimsby. Since being taken over by Corus the improvement is obvious and ongoing. My room was very adequate, I like it to a Premier Inn. The bathroom was immaculate and clean with a range... More

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear pamela|_todd, Thank you for taking the time to post a review, all reviews are welcomed, both negative and positive and where possible action is taken to address any issues that are brought up. It is however such a good boost to the morale of the team when positive reviews are posted and I will ensure that all members of... More

Norwich, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The staff are still as famously friendly and welcoming as ever; nothing is too much trouble for them........... But, breakfast is a different thing. Obviously the accountants at Corus HQ have moved the bottom line. I cannot remember a more different set-up. Gone are the lovely crusty rolls. The orange juice out of a machine was insipid. The "Cold Continental... More

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear John R, In the first instance please allow me to thank you for taking the time to write a review about the St. James Hotel, all feedback; both positive and negative is welcomed. We welcome guests from all around the world at The St. James and as such endeavour to cater for everyone's tastes on our breakfast buffet, for... More

Cambridge, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Spending a night here has put me off for the rest of my life. I would have been better off sleeping in my car. Where do I start!? Well the room looked nothing like the picture, and looks like it hasn't seen a duster in a while. Either the rooms sit and rot, or they haven't got a competent cleaning... More

Was this review helpful? Yes 3
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Sorry to hear about your recent stay at the hotel whilst we had a wedding party going on. I will investigate the issues raised as this is not our usual standard and I will share your comments with the hotel team. If you find yourself needing accommodation in Grimsby again, please contact me so that I can hopefully change your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

The room was small, but very clean, even for it's age. The staff were excellent, friendly and very helpful. The breakfast was good and there was heaps of variety. I stayed two nights with the 'do not disturb' sign out the front and was pleased to find fresh towels and coffee and tea waiting at my door. Wifi was excellent,... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you so much for your kind comments with regards to the friendly, helpful staff. We do strive to exceed customer expectations. I hope we can welcome you back very soon. Best regards Paul George More

Somerset, UK
Top Contributor
227 reviews 227 reviews
201 hotel reviews
421 helpful votes 421 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This was the only hotel we could find in Grimsby that accommodated dogs but they charge £25! That's about the same as my wife and I paid, which was £51 and we got breakfast! This hotel is on its last legs and really needs a refurb or perhaps demolition. But, although the fabric of the hotel is bad the room... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for leaving a review of your recent stay with us. We apologise if you weren't happy with the charge for dogs but we find this necessary as special cleaning of the room is required afterwards. If you contact me on your next stay in Grimsby, I will endevour to rectify your issues. Best regards Paul George More

Chesterfield, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you are seeking luxury, this is not the place for you. If you want a very clean room, in an hotel with decent food, then you are in the right place. Yes the decor ia old and it would benefit from a refurb, but for the money, it serves the purpose and there is free off road parking provided.... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for taking the time to leave a review of your recent stay with us. We hope to see you again soon! Regards Paul George More

York, United Kingdom
Top Contributor
62 reviews 62 reviews
47 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here recently out of necessity....we have family in the area. We needed 3 rooms (in August) and we paid £59 per room which included breakfast and also a free drink (per person) at the bar. This was a lower price than a well known budget chain hotel in the area so we thought we would give it a go.... More

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PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for taking the time to leave a review of your recent stay at The St. James Hotel. We hope to welcome you and your family again soon! Regards Paul George More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 2, 2014

This was certainly an experience I won't be repeating, on approaching the hotel you are welcomed by an entrance that has seen better days, the interior is dated beyond belief. The room was a nice size however with no air con it was stifling it was too uncomfortable to sleep in, I spent a lot of time outside trying to... More

Was this review helpful? Yes 5
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Sorry to hear you had a poor experience on your recent stay at The St. James Hotel. We do take all comments seriously and we will endevour to rectify the issues raised. I hope you will give the St. James Hotel another chance on your return to Grimsby so that we can prove the issues experienced aren't a true reflection... More

Southampton Parish, Bermuda
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed July 22, 2014

The location of this hotel is an A+ with its proximity to the lovely Freshney Mall and the Town Center.The Housekeeping staff were accommodating and the gust areas were clean.However,wifi. Was limited in strength and availability, the rooms were hot and there was a very rude staff member whose approach was less than hospitable to my family on two occasions.

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel Grimsby. The Hotel is very centre and in a prime location which gives all guest the access to all areas. The hotel does provide a good housekeeping team who show great pride in what there do, which shows in the hotel of the standards we... More

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
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Also Known As:
The St James Hotel
St James Hotel

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