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The St. James' Hotel Grimsby

3.0 of 5 St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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233 reviews from our community

Traveler rating
    31
    66
    52
    39
    45
See reviews for
25
52
22
79
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
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    (233)
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    (48)
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Morecambe, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

My wife and self have now stayed for several periods at the St. James Hotel. The location is marvellous and in the centre of the main shopping area. The bus and train stations are close by. The hotel is all that one would require for a few days 'Stopover', the Staff are friendly and obliging and the bedrooms are clean... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Walter G, Thank you for taking the time to write a review regarding the St James Hotel which in the main was very positive. I would like to however pass on my sincere apologies for the issues regarding the charges and subsequent payments. Thank you for the comments you noted about how I initially responded to you regarding the... More

Southampton
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I stayed at this hotel for one night during a business trip, more out of necessity due to its close proximity to the train station. If I were to be brutally honest, this was the worst hotel I can ever remember staying in. The decor is old, tired, dirty and just horrific. The facilities were poor, and my room was... More

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

dear bjc_soton, Thank you for taking the time to post a review regarding your stay at the St James Hotel. All reviews are welcomed both positive and negative. Your comments, along with others, have been taken on board regarding the decoration within the hotel and I am pleased to inform you that the reception area is being decorated, this will... More

Alcalali, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

First of all, yes the hotel needs a bit of a facelift but the location is perfect. The rooms are very clean, with tv, tea and coffee making facilities and with comfortable beds. The bathroom had a bath and shower, fresh towels daily and was spotlessly clean. We had breakfast daily, the hot choice, which is self service, was very... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Jennifer A, Thank you for taking the time to write a review about your recent stay at the St James Hotel in Grimsby. As with all reviews and comments they are discussed and where possible action is taken to ensure any resulting issues are dealt with. This time however it was great to see all the team leave the... More

Poole, United Kingdom
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The carpets and the interior of this hotel is out of the 80s I felt , the rooms are adequate but nothing to special , the beds were uncomfy and I was not to impressed with these to be fair the food is alright but nothing to special I felt

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Martyn M, Many thanks for taking the time to review your stay at the St James Hotel. All reviews are welcomed, both positive and negative. I understand your feeling that the hotel is in the 80s, we are aware that we have not had as much investment as other properties that are in the town, we do however try... More

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 1 week ago

Just stayed in this hotel for three nights. I will start with the positives good breakfast, bed okay and pint of Guinness was good. Now the negatives. Hotel is like stepping back in time to the 1970's rooms pretty tired. Breakfast uses diluted orange juice for breakfast. The reception toilet has a code to use it. When I asked the... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Steve M, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All responses are welcomed, both negative and positive. Whilst you posted some negative issues I would firstly like to thank you for your positive thoughts. We are aware that our hotel is outdated and our rooms are tired,... More

Stamford, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First Impressions weren't the best however I checked in very late.. Besides this my room was clean and everything functional. The dated decor felt somehow fitting to Grimsby and the hotels main clientele. Unfortunately displaying a do not disturb sign did not help the several cleaners entering the room at various times in the morning.. But I cannot fault them... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear HarrybutherUK, Thank you for taking the time to write and post a review about your recent stay at the St James Hotel, all reviews and comments are welcomed. Your review was in the main positive for the hotel and its team which I thank you for. Please accept my apologies for the disturbance from our cleaning team. I will... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After hearing some first hand experiences and reading trip advisor I was not looking forward to stopping here, however it's what the company i contracted to had booked so I had to make the best of the situation. On arrival I heard it had been refurbished. Very nice clean rooms, very helpful staff, excellent breakfast facilities, very very nice stay... More

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Geoff P, Thank you for taking the time to write a review about the St James Hotel. I am extremely pleased that we managed to convert your negative thoughts and first hand opinions into positive ones. Our refurbishment programme is on going and obviously managed according to priority but it is pleasing to note that we are heading in... More

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 10, 2014

I have to say when I first walked in the place looked dated, and the rooms do match this description! The wardrobe is older than me! The room is dated but in all fairness clean. The staff are friendly, and most of the food I had here was very good. Food and staff keep this place going, time to re... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Inspectorpete, Many thanks for taking the time to review our hotel. The team at the St James Hotel strive to ensure our guests are provided with the best service possible with the means and tools at our service. We realise we are not the prettiest looking building with state of the art facilities but what we lack with facilities... More

Scunthorpe, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 9, 2014

excellent overnight stay very clean and room was comfortable, enough room, fluffy white towels and a good nights sleep .which was only disturbed by fire alarm going off but false alarm dealt with quickly and efficiently by staff. Staff helpful and friendly and very good full English next morning.

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Sandra w, On behalf of the entire team at St James Hotel I would like to thank you for taking the time to write a review about your recent stay. All comments, positive and negative are discussed every day at our morning heads of department meeting so it will be a nice start to our day to pass on... More

Leicester, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 26, 2014

Very clean throughout the hotel and a comfy room,although I think they could due with some new windows as I could even hear people walking by at night.I found the breakfast very good,sometimes the restaurant staff were a bit slow in the mornings,but generally very good.For a hotel the bar prices were very reasonable.

Was this review helpful? Yes 2
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear gasmanGuy, Thank you for taking the time to review The St James Hotel and your positive comments regarding the cleanliness, comfort of your room, breakfast and bar prices. I have noted your comments about the speed of service with our breakfast staff and will be discussing them with the head of department to see if your comments have identified... More

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
Number of rooms: 124
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Also Known As:
The St James Hotel
St James Hotel

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