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The St. James' Hotel Grimsby

3.0 of 5 St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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238 reviews from our community

Traveler rating
    32
    68
    53
    39
    46
See reviews for
26
52
22
81
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (238)
  • Mar-May only
    (48)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (46)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

It is a pity that St James didn't get their act together years ago - as there location to town is perfect for us travellers. Luckily there is a new hotel in Cleethorpes and another new budget hotel planned for Grimsby. St James will no longer be able to get away with the prices that they charge for bad rooms,... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Ben10011, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel in Grimsby. All reviews regarding the hotel are welcomed, both positive and negative. Unfortunately on this occasion you appear to have been disappointed with your stay. We recognize all our guests needs and expectations are different and try to... More 

Wirral
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here Wednesday 17 December 2014 in room 114 (double). Hotel is a little dated furniture wise but don't be fooled. Reception were first class both night and morning (including booking a taxi for me). Room was immaculate and the bathroom spotless. Bath was designed for an adult and not a child like so many other hotels too. Surrounding area... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear NEET071, Thank you for taking the time to post a review about the St James Hotel. I am delighted to note that you enjoyed your stay with us and thank you for your positive comments. We look forward to welcoming you back to the hotel. Kind regards, Craig Healey General Manager More 

The Midlands
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on a Wednesday evening for just a night on the third floor. Everything about my stay was fine and just what I wanted. Parking is free, check in was fine and quick. My room ticked all boxes and I got a good nights sleep in a nice warm room. Breakfast was good...just help yourself and its all there (cooked... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear CooksterTheMidlands, Thank you for taking the time to write a review of your stay here at the St James Hotel. All comments are noted, both positive and negative. In this instance I am delighted to note all your comments are positive, on behalf of the team at the hotel I thank you and look forward to accommodating you again... More 

Mahon, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Having just spent a week in the St James I really do not understand what all the fuss is about,the hotel is situated within a very short walking distance of the station,shops ,harbour and just about everything else in Grimsby,(on a pedestrian precinct). The hotel although a little bit out dated was clean and friendly the staff from the chamber... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear philtots, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All your comments about the hotel were very positive and I thank you for that. The location of the hotel is superb within the town, ideally located as you mentioned for most requirements but I am especially delighted with... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 weeks ago

I recently had the 'pleasure' of staying in the St James Hotel for a few nights on business. Much of the previous reviews is true, the hotel is indeed very tatty and tired. One night I stayed in a room overlooking the church, big mistake, as there was a fight outside and noisy drunken chavs there for most of the... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear topbanana1967, Thank you for taking the time to post a review regarding your recent stay at the St James Hotel. Allow me to thank you for the positive comments you made regarding the staff and the breakfasts at the hotel. We are aware that the hotel is in need of some refurbishment, I think tired is the key word.... More 

Morecambe, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My wife and self have now stayed for several periods at the St. James Hotel. The location is marvellous and in the centre of the main shopping area. The bus and train stations are close by. The hotel is all that one would require for a few days 'Stopover', the Staff are friendly and obliging and the bedrooms are clean... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Walter G, Thank you for taking the time to write a review regarding the St James Hotel which in the main was very positive. I would like to however pass on my sincere apologies for the issues regarding the charges and subsequent payments. Thank you for the comments you noted about how I initially responded to you regarding the... More 

Southampton
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 5 weeks ago

I stayed at this hotel for one night during a business trip, more out of necessity due to its close proximity to the train station. If I were to be brutally honest, this was the worst hotel I can ever remember staying in. The decor is old, tired, dirty and just horrific. The facilities were poor, and my room was... More 

Was this review helpful? Yes 2
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

dear bjc_soton, Thank you for taking the time to post a review regarding your stay at the St James Hotel. All reviews are welcomed both positive and negative. Your comments, along with others, have been taken on board regarding the decoration within the hotel and I am pleased to inform you that the reception area is being decorated, this will... More 

Alcalali, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 16, 2014

First of all, yes the hotel needs a bit of a facelift but the location is perfect. The rooms are very clean, with tv, tea and coffee making facilities and with comfortable beds. The bathroom had a bath and shower, fresh towels daily and was spotlessly clean. We had breakfast daily, the hot choice, which is self service, was very... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Jennifer A, Thank you for taking the time to write a review about your recent stay at the St James Hotel in Grimsby. As with all reviews and comments they are discussed and where possible action is taken to ensure any resulting issues are dealt with. This time however it was great to see all the team leave the... More 

Poole, United Kingdom
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 13, 2014 via mobile

The carpets and the interior of this hotel is out of the 80s I felt , the rooms are adequate but nothing to special , the beds were uncomfy and I was not to impressed with these to be fair the food is alright but nothing to special I felt

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Martyn M, Many thanks for taking the time to review your stay at the St James Hotel. All reviews are welcomed, both positive and negative. I understand your feeling that the hotel is in the 80s, we are aware that we have not had as much investment as other properties that are in the town, we do however try... More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed November 13, 2014

Just stayed in this hotel for three nights. I will start with the positives good breakfast, bed okay and pint of Guinness was good. Now the negatives. Hotel is like stepping back in time to the 1970's rooms pretty tired. Breakfast uses diluted orange juice for breakfast. The reception toilet has a code to use it. When I asked the... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Steve M, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All responses are welcomed, both negative and positive. Whilst you posted some negative issues I would firstly like to thank you for your positive thoughts. We are aware that our hotel is outdated and our rooms are tired,... More 

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
Number of rooms: 125
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Also Known As:
The St James Hotel
St James Hotel

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