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The St. James' Hotel Grimsby

3.0 of 5 St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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226 reviews from our community

Traveler rating
    30
    64
    50
    39
    43
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have to say when I first walked in the place looked dated, and the rooms do match this description! The wardrobe is older than me! The room is dated but in all fairness clean. The staff are friendly, and most of the food I had here was very good. Food and staff keep this place going, time to re... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Inspectorpete, Many thanks for taking the time to review our hotel. The team at the St James Hotel strive to ensure our guests are provided with the best service possible with the means and tools at our service. We realise we are not the prettiest looking building with state of the art facilities but what we lack with facilities... More

Scunthorpe, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

excellent overnight stay very clean and room was comfortable, enough room, fluffy white towels and a good nights sleep .which was only disturbed by fire alarm going off but false alarm dealt with quickly and efficiently by staff. Staff helpful and friendly and very good full English next morning.

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Sandra w, On behalf of the entire team at St James Hotel I would like to thank you for taking the time to write a review about your recent stay. All comments, positive and negative are discussed every day at our morning heads of department meeting so it will be a nice start to our day to pass on... More

Leicester, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very clean throughout the hotel and a comfy room,although I think they could due with some new windows as I could even hear people walking by at night.I found the breakfast very good,sometimes the restaurant staff were a bit slow in the mornings,but generally very good.For a hotel the bar prices were very reasonable.

Was this review helpful? Yes 2
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear gasmanGuy, Thank you for taking the time to review The St James Hotel and your positive comments regarding the cleanliness, comfort of your room, breakfast and bar prices. I have noted your comments about the speed of service with our breakfast staff and will be discussing them with the head of department to see if your comments have identified... More

Bedfordshireclanger
Top Contributor
65 reviews 65 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The room was clean. Bed comfortable. Bathroom shower adequate. Breakfast in the morning was just OK. The orange juice was so sweet I couldn't drink it. There was plenty of food but it was barely warm even though we were there just after 8am. I would stay again as it is handy for town. It does aim to be pretentious,... More

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Bedfordshireclanger, Thank you for taking the time to post a review, all reviews are welcome and analysed to ensure we are providing as much as possible the best service and product we can. Thank you for your positive comments regarding the cleanliness of your room and how comfy your bed was. We have investigated your comments regarding the breakfast... More

Kingston-upon-Hull, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Having read some of the reviews I wonder if I was staying at the same hotel. I stayed there 1 nights while attending an event in Grimsby. Since being taken over by Corus the improvement is obvious and ongoing. My room was very adequate, I like it to a Premier Inn. The bathroom was immaculate and clean with a range... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear pamela|_todd, Thank you for taking the time to post a review, all reviews are welcomed, both negative and positive and where possible action is taken to address any issues that are brought up. It is however such a good boost to the morale of the team when positive reviews are posted and I will ensure that all members of... More

Norwich, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 of 5 stars Reviewed September 14, 2014

The staff are still as famously friendly and welcoming as ever; nothing is too much trouble for them........... But, breakfast is a different thing. Obviously the accountants at Corus HQ have moved the bottom line. I cannot remember a more different set-up. Gone are the lovely crusty rolls. The orange juice out of a machine was insipid. The "Cold Continental... More

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear John R, In the first instance please allow me to thank you for taking the time to write a review about the St. James Hotel, all feedback; both positive and negative is welcomed. We welcome guests from all around the world at The St. James and as such endeavour to cater for everyone's tastes on our breakfast buffet, for... More

Cambridge, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 23, 2014 via mobile

Spending a night here has put me off for the rest of my life. I would have been better off sleeping in my car. Where do I start!? Well the room looked nothing like the picture, and looks like it hasn't seen a duster in a while. Either the rooms sit and rot, or they haven't got a competent cleaning... More

Was this review helpful? Yes 3
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Sorry to hear about your recent stay at the hotel whilst we had a wedding party going on. I will investigate the issues raised as this is not our usual standard and I will share your comments with the hotel team. If you find yourself needing accommodation in Grimsby again, please contact me so that I can hopefully change your... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 23, 2014

The room was small, but very clean, even for it's age. The staff were excellent, friendly and very helpful. The breakfast was good and there was heaps of variety. I stayed two nights with the 'do not disturb' sign out the front and was pleased to find fresh towels and coffee and tea waiting at my door. Wifi was excellent,... More

Was this review helpful? Yes
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you so much for your kind comments with regards to the friendly, helpful staff. We do strive to exceed customer expectations. I hope we can welcome you back very soon. Best regards Paul George More

Somerset, UK
Top Contributor
226 reviews 226 reviews
200 hotel reviews
421 helpful votes 421 helpful votes
2 of 5 stars Reviewed August 21, 2014

This was the only hotel we could find in Grimsby that accommodated dogs but they charge £25! That's about the same as my wife and I paid, which was £51 and we got breakfast! This hotel is on its last legs and really needs a refurb or perhaps demolition. But, although the fabric of the hotel is bad the room... More

Was this review helpful? Yes
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for leaving a review of your recent stay with us. We apologise if you weren't happy with the charge for dogs but we find this necessary as special cleaning of the room is required afterwards. If you contact me on your next stay in Grimsby, I will endevour to rectify your issues. Best regards Paul George More

Chesterfield, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2014

If you are seeking luxury, this is not the place for you. If you want a very clean room, in an hotel with decent food, then you are in the right place. Yes the decor ia old and it would benefit from a refurb, but for the money, it serves the purpose and there is free off road parking provided.... More

Was this review helpful? Yes
PEG80, Manager at The St. James' Hotel Grimsby, responded to this review

Thank you for taking the time to leave a review of your recent stay with us. We hope to see you again soon! Regards Paul George More

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
Number of rooms: 124
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Also Known As:
The St James Hotel
St James Hotel

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