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The St. James' Hotel Grimsby

St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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262 reviews from our community

Traveler rating
    36
    73
    61
    44
    48
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30
54
23
90
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Italian first
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Luton
2 reviews
2 of 5 stars Reviewed yesterday NEW

My company booked this hotel as the purple one up the road was fully booked. I travel throughout the country for business. This has been one of the worse hotels I've stayed in. The room I was first checked into was nothing like the promotional pictures. The decor is a throw back from the 70's. The windows don't open and... More 

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York, United Kingdom
Top Contributor
86 reviews 86 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

on arrival plenty off parking the young man on the front desk was very good with our booking straight up to the second floor and looked out to see the Grimsby minster what a great room 202 waswill be back for another outing

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear guest, Thank you for taking the time to review the St James Hotel following your recent stay. I am delighted you were happy with your room. Many of our guests agree, the views over the square and the minster are lovely. On behalf of all the team we will look forward to welcoming you back to the St James... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Things just got bad to worse from arrival. Our company had booked this hotel after looking at their website and how nice the rooms looked. They booked double rooms for us both but on arrival we were given twin rooms. I did have to ask to be moved as I am pregnant and unable to fit on a single bed.... More 

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to review your recent stay. All reviews are welcomed, both positive and negative. Where possible and reasonable, training or action is undertaken so any issues do not occur again. In the first instance I wish to thank you for your positive comments regarding our restaurant. We have worked very hard recently to... More 

Travelers are raving about these Grimsby hotels

Berlin, Germany
1 review
3 of 5 stars Reviewed 1 week ago

Friendly staff. Excellent wifi. Breakfast is one of the best I've had. hotel is not a new hotel but value for money makes it worth it. there have been a few renovations recently. Restaurant bar looks a lot better.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear guest, Thank you for taking the time to write a review regarding your recent stay. I am delighted you felt you had received value for money with your stay. Our Wi-Fi has recently been upgraded, so thank you for noting it in your review. Thank you also for noting the work that has been completed in our bar and... More 

Morecambe, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Mt wife and self have stayed for four nights at the excellent (for a three star) St James Hotel, in Grimsby and from leaving home at Morecambe, on the West Coast, to arriving at Grimsby, on the East Coast, and returning, it was sunshine all the way. We have now used the St James Hotel several times for our infrequent... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to review your recent stay at The St James Hotel. Although we may not be able to guarantee sunshine on every visit....it is great to read that you were very happy with all elements of your visit to the hotel. Thank you so much for your great review and we look forward... More 

Kingston-upon-Hull, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Only stayed for one night. Staff were very friendly especially Shaun the night porter, asked for extra milk and he even brought some biscuits, very nice. Room was clean, bed lovely and comfy. Couldn't fault the hotel, view from the window overlooked the church which was lovely but did not like been woke up with the bells tolling, obviously no... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to review your recent stay at The St James Hotel. It is great to know that you enjoyed your stay at the hotel and I am delighted that Sean and the rest of the team looked after you so well. We look forward to welcoming you back to The St James Hotel.... More 

Leicester
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 5 weeks ago

The staff are friendly but the hotel is very run down. It doesn't feel worth the money. It feels like it is time it was refurnished. Parking is ok and the location is central. Shower wasn't too good in the morning and breakfast was ok. I don't think I will be staying again if I am honest.

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to write a review regarding your recent stay at The St James Hotel - Grimsby. All reviews are welcomed both positive and negative and action is taken where and when required. The bar and lounge area on the ground floor have recently been refurbished and we are getting some great feedback from... More 

1 review
1 of 5 stars Reviewed April 5, 2015

My poor mum booked us a room at this hotel and was completely ripped off. She paid £75 for our room as it was bank holiday weekend, it should have been at least half of that. The room was shabby with peeling wallpaper and our bed was so uncomfortable that we had to ask for another quilt to lay under... More 

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Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed both positive and negative. I am disappointed to note that you felt your stay was "hellish." I will look into the noise aspects from our central heating and the lifts. We are a centrally located... More 

Liverpool, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 1, 2015

I wold defo recommend this hotel , the check in was very quick and informative , the rooms were spotless and the beds very comfy and rooms very warm which is what you need after being out in the conditions that you get at this time of year . The food in the restaurant was very good and you would... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to post a review, I am delighted you felt the hotel was perfect for your requirements and wish to thank you for your positive review and recommendation. Kind regards, Craig Healey General Manager More 

grimsby
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 17, 2015

Old blood on the floor scrapes and scratches up the walls, pubic hairs everywhere.....I knew this place was pretty bad from other people who have stayed here but we thought we would give it a try never again ! Very tired worn out hotel, tread bare carpets seems to be stuck in the 1970's don't think some parts of the... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed, both positive and negative and where possible action is taken if necessary to improve our product and standards. The photo of the carpet and apparent bloodstains which you uploaded is misleading. The stains - which... More 

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