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All 5 Grimsby hotels

The St. James' Hotel Grimsby

3.0 of 5 Hotel   |   St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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43%
Ranked #5 of 5 hotels in Grimsby
A recent review
5 of 5 stars reviewed 2 days ago
lammymark Gainsborough, United Kingdom
  • Reviews (209)
  • Photos (22)
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  • Room tips (41)
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209 people have reviewed this hotel

Traveler rating
    30
    56
    46
    36
    41
See reviews for
22
45
22
70
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Gainsborough, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Second time weve stayed here, only have room only as dont normally get in till 3 or 4 am and then the bar and kitchen is open .recently refurbished, still had the new carpet aroma.plenty tea and coffee in room, friendly staff , safe car park ,close to train station , and local shopping centre.bed was comfy .clean towels overlooked... More

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Leicester UK
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed here for two nights as part of a wedding party (which was held elsewhere). It's right in the centre of Grimsby so fairly easy access. Rather shabby entrance and reception but friendly reception staff. The rooms are adequate and the bed was very comfortable. It was quite warm so I tried to open a window. Double windows to... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the issues you experience during your stay. Your feedback is extremely important to us and the issues you experienced will certainly be addressed. Thank you once again Kind regards Paul Grantley General Manager More

Stockton-on-Tees, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

We stayed for one night as we were attending a family gathering. We haad booked into this hotel along with other family members. After reading some of the reviews we were a bit worried about stopping here. All I can say is that i had nothing to fear, this hotel even though does look a little outdated was really friendly... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel. I can appreciate that the hotel does need a upgrade, but we have done small project by giving the bedrooms and the public areas a soft up grade. We always try to make a good impression and ensure that all guests get the best service.... More

Preston, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night last weekend so that we could attend our friends' son's wedding. It was the hotel chosen by the organisers for all the non-local guests. We tried to keep an open mind after reading some of the more negative reviews. True, the hotel looked rather care worn and in need of a general... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James hotel. The hotel has been established since 1972 in the heart of Grimsby and I can appreciate that the hotel does need up grading, but on saying this we are given the hotel a soft upgrade, but as you can imagine that we can only do... More

Redruth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Tired dated rooms but kept clean,hallways tired and dated noisy if in one of the rooms over looking the church with people going to and fro from the pubs and clubs late at night and into the Early morning , staff are disinterested in the service given And rather talk to each other than the guest's

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the service you received during your stay. Your feedback is extremely important to us and the issues you experienced will certainly be addressed. Thank you once again Kind regards Paul Grantley General Manager More

Kingston-upon-Hull, United Kingdom
Senior Contributor
49 reviews 49 reviews
23 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 1 week ago

First impressions driving up aren't great it looks like a 70s trusthouse forte! Entering the hotel it doesn't get any better when you go in garish carpets brick wall corridors and actual keys for your door! No key cards! The room was highly disappointing Woodchip paper on the walls a hideous faux leather headboard and lots of brown! The bathroom... More

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the issues you experience during your stay. Your feedback is extremely important to us and the issues you experienced will certainly be addressed. Thank you once again Kind regards Paul Grantley General Manager More

Market Rasen, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Thank you to Sue and all the staff that looked after us for the 49 rooms booked for our daughters wedding party which stayed after the reception at Laceby Manor. Also thanks to TJ coaches that provided the transport. Value for money with great service and a great breakfast. Thanks for everything

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James hotel. I am so please to read that everything was dealt with and Sue ensured that you was looked after. Thank you once again for your comments. Kind regards Paul Grantley General Manager More

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

I was lucky enough, judging by the reviews, not to stay here. A couple of work colleagues did stay here and as I was staying in Cleethorpes decided to have a meal in the hotel restaurant. The table service was fine but to wait 45 minutes for fish and chips was a bit much certainly as the restaurant was half... More

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the service you received during your stay. I can assure you that we get very positive comment from guest dining with us, but why it fell short on this occasion is something for me to investigate. Your feedback is extremely important to... More

Newcastle upon Tyne, United Kingdom
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The fact this hotel is rated 5th best in Grimsby says more about the lack of a decent hotel in the Town centre than St James. It feels tired and the building is ugly. Hopefully these days it would never be allowed to built opposite the beautiful Grimsby Minister. It's just alright! The staff are ok, they had real trouble... More

Was this review helpful? Yes 3
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

I am writing in response to your recent review on trip advisor which you sent to regarding your stay with ourselves at the St James Hotel in Grimsby. As General Manager of this hotel I am deeply saddened by your disappointment with your stay at my establishment. Just to clarify to date 44 room have had a soft furnishing refurbishment... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Due to shortage of hotels in Grimsby, everything else was fully booked, I was unfortunate to spend the night at the St James. My biggest disappointment is the beds / mattress' - The thinnest, cheapest, uncomfortable mattress I have ever slept on . You can clearly feel the nasty springs, which resulted in the worst night's sleep of a lifetime.... More

Was this review helpful? Yes 1
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the issues you experience during your stay. The hotel is undergoing a soft up grade to improve the image of the hotel and the beds are one of the items we are up grading. but as you can appreciate that this will... More

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
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Also Known As:
The St James Hotel
St James Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
For four decades The St. James Hotel has been in the heart of Grimsby’s town centre providing accommodation, food & drink for visitors, with excellent customer service. Friendly, efficient staff are always on hand to help, some of which have been with the hotel for over 30 years. ... more   less 
Number of rooms
124

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