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All 5 Grimsby hotels

The St. James' Hotel Grimsby

3.0 of 5 Hotel   |   St. James Square, Grimsby DN31 1EP, England
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42%
Ranked #4 of 5 hotels in Grimsby
A recent review
3 of 5 stars reviewed 1 week ago
djdaz1966 Stratford-upon-Avon, United Kingdom
  • Overview
  • Reviews (214)
  • Photos (22)
  • Amenities
  • Room tips (42)
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214 people have reviewed this hotel

Traveler rating
    30
    58
    47
    38
    41
See reviews for
23
46
22
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Southampton Parish, Bermuda
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

The location of this hotel is an A+ with its proximity to the lovely Freshney Mall and the Town Center.The Housekeeping staff were accommodating and the gust areas were clean.However,wifi. Was limited in strength and availability, the rooms were hot and there was a very rude staff member whose approach was less than hospitable to my family on two occasions.

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel Grimsby. The Hotel is very centre and in a prime location which gives all guest the access to all areas. The hotel does provide a good housekeeping team who show great pride in what there do, which shows in the hotel of the standards we... More

Stratford-upon-Avon, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at St James for a single night on a business trip. Room was quite small but clean and at least has tea and coffee making facilty. Window was difficult to open and it was quite hot. Great view outside of the church and grounds. No road noise heard from my room. Bathroom was clean but as with the... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your comments which you put on the trip advisor web site. I am delighted that you found the hotel to your requirements and that the beds were of a good standard. This is one area I have been up grading in the hotel as I know that the comfort to our guests in priority. We... More

Manchester, England, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been a couple of times on business and while it will never be a Hilton or win a Michelin star it's got a nice cosy bar area, decent restaurant (great staff) and rooms are clean and well maintained. I will be back on Monday (21/7) for a two night stay see you then. S. Lancaster (Forrest).

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Simon Thank you for your review regarding your stay at the St James Hotel. It is always nice when guest can see the small effect of the service we offer standard out. I hope we can welcome you back to the hotel in the future. Thank you again Kind regards Paul Grantley General Manager More

Stonehouse
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked to stay 2 nights left after 1 ! Rooms dated and very small . Bathroom a very tight squeeze unable to open window more than 3 inches . Sad tired and in need of a refurb . Staff ? Very helpful but nothing could make up for the uncared for feel of this hotel .

Was this review helpful? Yes 1
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel. The staff work hard to ensure that we deliver the best service to all our guest and it was nice that you recognised that over your stay. The hotel is dated and needs a refurbishment but I can assure you this is what we have... More

New Milton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel does not look much at first or on the internet, but from our two night stay we was very pleased the rooms are spacious and clean, staff are very friendly and helpful free WIFI all through the hotel very close to a great shopping center breakfast was good set us up for the day.it is very close to... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel. it is always a pleasure in reading a review like this because you have seen beyond the décor and judge us on the service. I thank you again and I hope I have the chance to welcome you back to the hotel in the future.... More

Gainsborough, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Second time weve stayed here, only have room only as dont normally get in till 3 or 4 am and then the bar and kitchen is open .recently refurbished, still had the new carpet aroma.plenty tea and coffee in room, friendly staff , safe car park ,close to train station , and local shopping centre.bed was comfy .clean towels overlooked... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel Grimsby. I read all reviews and it is most pleasurable to read a review like yours. All the hard work the team do to make sure our guests have a great stay pays off when we get reviews like yours. I again would like to... More

Leicester UK
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights as part of a wedding party (which was held elsewhere). It's right in the centre of Grimsby so fairly easy access. Rather shabby entrance and reception but friendly reception staff. The rooms are adequate and the bed was very comfortable. It was quite warm so I tried to open a window. Double windows to... More

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the issues you experience during your stay. Your feedback is extremely important to us and the issues you experienced will certainly be addressed. Thank you once again Kind regards Paul Grantley General Manager More

Stockton-on-Tees, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed for one night as we were attending a family gathering. We haad booked into this hotel along with other family members. After reading some of the reviews we were a bit worried about stopping here. All I can say is that i had nothing to fear, this hotel even though does look a little outdated was really friendly... More

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PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James Hotel. I can appreciate that the hotel does need a upgrade, but we have done small project by giving the bedrooms and the public areas a soft up grade. We always try to make a good impression and ensure that all guests get the best service.... More

Preston, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for one night last weekend so that we could attend our friends' son's wedding. It was the hotel chosen by the organisers for all the non-local guests. We tried to keep an open mind after reading some of the more negative reviews. True, the hotel looked rather care worn and in need of a general... More

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for your review regarding your stay at the St James hotel. The hotel has been established since 1972 in the heart of Grimsby and I can appreciate that the hotel does need up grading, but on saying this we are given the hotel a soft upgrade, but as you can imagine that we can only do... More

Redruth, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Tired dated rooms but kept clean,hallways tired and dated noisy if in one of the rooms over looking the church with people going to and fro from the pubs and clubs late at night and into the Early morning , staff are disinterested in the service given And rather talk to each other than the guest's

Was this review helpful? Yes
PEG80, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Guest Thank you for taking the time to review our hotel. I would like to apologise for the service you received during your stay. Your feedback is extremely important to us and the issues you experienced will certainly be addressed. Thank you once again Kind regards Paul Grantley General Manager More

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
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Also Known As:
The St James Hotel
St James Hotel

22 photos of this hotel

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Room/suite (3)

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
For four decades The St. James Hotel has been in the heart of Grimsby’s town centre providing accommodation, food & drink for visitors, with excellent customer service. Friendly, efficient staff are always on hand to help, some of which have been with the hotel for over 30 years. ... more   less 
Number of rooms
124

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