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The St. James' Hotel Grimsby

St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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253 reviews from our community

Traveler rating
    34
    71
    60
    41
    47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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grimsby
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Old blood on the floor scrapes and scratches up the walls, pubic hairs everywhere.....I knew this place was pretty bad from other people who have stayed here but we thought we would give it a try never again ! Very tired worn out hotel, tread bare carpets seems to be stuck in the 1970's don't think some parts of the... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear reviewer, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed, both positive and negative and where possible action is taken if necessary to improve our product and standards. The photo of the carpet and apparent bloodstains which you uploaded is misleading. The stains - which... More 

Senior Contributor
25 reviews 25 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I did not expect much here but the food was quite good and much better than what is usually on offer in Grimsby. It was well presented. The staff were friendly. The dining room was well presented win good menu. We ate there for Mother's Day but did not stay in the hotel so I cannot speak for the rooms.

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Graham J, Thank you for taking the time to write a review regarding your visit to the St James Hotel, all comments; both positive and negative are welcomed. I am delighted to read that you enjoyed your visit on Mother's Day. The whole team worked very hard to make it a great occasion for everyone on what is a... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Stayed at the saint james sun mon night 8-10th march After reading some bad reviews a was expecting the worst but a must say it wasnt to bad at all Yes it needs a bit tlc but the room and bathroom was spotless !!! Which to me is all that matters.. yes its a bit of old and new furniture... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear lilsli, Thank you for taking the time to review your recent stay at the St James Hotel. It is pleasing to note that provided you with a better stay than what you were expecting. We are working very hard to improve people's perception of the hotel. Please accept my apologies for any inconvenience caused by the visit of the... More 

Maidstone, Uk
Top Contributor
186 reviews 186 reviews
32 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here on business, fortunately for a single night. Can't fault the welcome at Reception or the room cleanliness and facilities but, as other reviewers have noted, it's tired and needs a facelift. The overwhelming impression is brown and beige. I guess the rack rate isn't too bad so it's becoming a kind of budget hotel when it ought to... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear John V, Thank you for taking the time to write a review about your recent stay at the St James. Your comments regarding the hotel requiring an update are undeniable but I am glad to note you found many positives about the hotel as well. Your experience in our restaurant is disappointing, yes; we did have issues with our... More 

Aberdeenshire
Senior Reviewer
10 reviews 10 reviews
3 of 5 stars Reviewed 4 weeks ago

Stayed here on business for a week recently and was not too impressed. The hotel is tired, threadbare carpets in the corridors, scruffy paintwork, bedroom in need of decoration. To add insult to injury, because there was a big project going on nearby, the prices were sky-high, more in line than the better hotels in the town, which were obviously... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear kesuchka, Many thanks for taking the time to review your recent stay at the St James Hotel in Grimsby. All reviews are noted and action if and where necessary. It is with disappointment that I read your review, admittedly, the hotel is tired and in need of attention in areas. Investment has now started to trickle through to the... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 20, 2015 via mobile

My wife booked this for valentine's night, fantastic deal. 3course meal for 2, bottle of wine, double room and breakfast for £90 how can you go wrong with that??? Food, service, staff....the whole package was great.

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear mfoz73, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All reviews are welcomed, both positive and negative. I am delighted you felt your stay offered such great value for money and thank you for your other positive comments. Myself and the team look forward to welcoming you back... More 

Grimsby, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

We had our Wedding breakfast there and it was fantastic, we were made to feel like royalty. Red carpet on arriving, champagne reception for us and bucks fizz for our guests. Meal was delicious, nothing was to much trouble. Very enjoyable and would recommend to anybody.

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Gina R, Thank you for taking the time to write a review about the St James Hotel. All reviews are welcomed, both positive and negative. I am delighted you enjoyed your wedding breakfast here at the St James Hotel and thank you for your kind words which have been passed to all members of the team. Myself and the... More 

Ipswich, United Kingdom
2 reviews
2 of 5 stars Reviewed February 12, 2015 via mobile

This is the second time i have stayed here the first time was good but if you get rooms 139 to 140 they you are above the boiler room and this goes on all night so if other one of these rooms say no unless you are hard of hearing

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Dennis M, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel - Grimsby. All reviews are welcomed both positive and negative. I note that this is your second visit to the hotel and thank you for revisiting. I offer my apologies for any disappointment that you may have following... More 

Plougonven, France
1 review
3 of 5 stars Reviewed February 10, 2015

Hotel is well placed for shopping etc., staff helpful. Bath & bathroom door dirty, yuk & only 1 bath sheet & hand towel between 2 of us ! Window would'nt close properly so we were woken at 5.30 am by the noise of the traffic,luckily the room was warm .Bed comfortable, tea & coffee provided.The rooms are fairly cheap compared... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear jucawa, Thank you for taking the time to write a review about your recent stay at the St James Hotel - Grimsby. All reviews are welcome both positive and negative and where possible acted upon. As we have no record of you contacting a member of staff during your stay to inform us about your disappointment regarding your door,bath... More 

Braintree Essex UK
Top Contributor
109 reviews 109 reviews
41 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 28, 2015 via mobile

Stopped one night. Hotel Is a bit dated. Threadbare carpets in places in the public areas, torn seats in the lounge.. Room was pleasant enough, bed comfortable.. A good effort at buffet breakfast, food was hot, eggs had soft yolks, good sausages. Right in the town so easy for pubs and restaurants. All in all, alright for business stay. Wouldn't... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear katanaismybike, Thank you for taking the time to post a review regarding your recent stay at the St James Hotel in Grimsby, all reviews are welcomed both positive and negative. I think in the main your review is a positive one and your comments regarding the carpets and the feel of the hotel whilst disappointing are undeniable. We are... More 

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