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The St. James' Hotel Grimsby

3.0 of 5 St. James Square, Grimsby DN31 1EP, England
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The St. James' Hotel Grimsby
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The St. James' Hotel Grimsby
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242 reviews from our community

Traveler rating
    32
    70
    54
    40
    46
See reviews for
27
52
22
83
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (242)
  • Mar-May only
    (48)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (50)
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Cuevas De San Marcos, Spain
1 review
2 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel 38 years ago and it was lovely, we returned to Grimsby for a family funeral and decided to book in here, unfortunately the hotel is terribly run down, the furniture both in the rooms and in the bar is badly in need of being replaced. Pillows were badly stained, the walls in the bedroom were... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Ninabob1959, Thank you for taking the time to review your recent stay at the St James Hotel. All our reviews, both positive and negative are received in a constructive light and action is taken where possible and if required to remedy any issues that are identified. From your review your disappointment is obvious and I offer my apologies for... More 

1 review
3 of 5 stars Reviewed 1 week ago

I spent last night there courtesy of KLM having been stranded at Humberside Airport. So, part of a large and hungry party of (partly highly stressed) travellers arriving at short notice and (at 21:15) near to closing time for the restaurant's full menu. Reception handled the check-in extremely efficiently and with good humour. The kitchen was as prepared as they... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Adrian R, Thank you for taking the time to post a review regarding your recent stay at St James Hotel. All reviews that are posted both positive and negative are noted and action taken where possible to address any issues. Whilst we are aware of the issues regarding the fixtures and fittings of the building it is still pleasing... More 

Mumbai (Bombay), India
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for about 8 hours in the 1st week of Jan 2015. Food in the restaurant was good and delivered pretty fast, though I did a few minutes before the closing time of 2130 hours. Waiting staff were very pleasant and helpful. Check-in/out at the reception was done with the minimum of fuss. The TV remote did not work and... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear GuatamFromMumbai, Thank you for taking the time to write a review following your stay at the St James Hotel. All comments both positive and negative are reviewed and action taken if and where required. Thank you for your kind comments regarding the staff team and the food at the hotel. Following your comment about the TV in your room... More 

Grimsby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked for our new years Eve party with an overnight stay. What great value, pleasant rooms, good food and music to bring in the new year. Our table was filled with crackers, party poppers and balloons and it was beautifully set. The staff were all in top form, catering for our every need, who wants to work new year... More 

Was this review helpful? Yes 3
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Ziggy J, Thank you for taking the time to write a review about your recent visit to the St James Hotel in Grimsby. Your review makes great reading and I have ensured all the team are aware of how pleased you and your party were. I am delighted we were able to start the year off for you in... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

It is a pity that St James didn't get their act together years ago - as there location to town is perfect for us travellers. Luckily there is a new hotel in Cleethorpes and another new budget hotel planned for Grimsby. St James will no longer be able to get away with the prices that they charge for bad rooms,... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Ben10011, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel in Grimsby. All reviews regarding the hotel are welcomed, both positive and negative. Unfortunately on this occasion you appear to have been disappointed with your stay. We recognize all our guests needs and expectations are different and try to... More 

Wirral
Contributor
17 reviews 17 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 20, 2014

Stayed here Wednesday 17 December 2014 in room 114 (double). Hotel is a little dated furniture wise but don't be fooled. Reception were first class both night and morning (including booking a taxi for me). Room was immaculate and the bathroom spotless. Bath was designed for an adult and not a child like so many other hotels too. Surrounding area... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear NEET071, Thank you for taking the time to post a review about the St James Hotel. I am delighted to note that you enjoyed your stay with us and thank you for your positive comments. We look forward to welcoming you back to the hotel. Kind regards, Craig Healey General Manager More 

The Midlands
Contributor
20 reviews 20 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 11, 2014

Stayed on a Wednesday evening for just a night on the third floor. Everything about my stay was fine and just what I wanted. Parking is free, check in was fine and quick. My room ticked all boxes and I got a good nights sleep in a nice warm room. Breakfast was good...just help yourself and its all there (cooked... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear CooksterTheMidlands, Thank you for taking the time to write a review of your stay here at the St James Hotel. All comments are noted, both positive and negative. In this instance I am delighted to note all your comments are positive, on behalf of the team at the hotel I thank you and look forward to accommodating you again... More 

Mahon, Spain
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

Having just spent a week in the St James I really do not understand what all the fuss is about,the hotel is situated within a very short walking distance of the station,shops ,harbour and just about everything else in Grimsby,(on a pedestrian precinct). The hotel although a little bit out dated was clean and friendly the staff from the chamber... More 

Was this review helpful? Yes 1
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear philtots, Thank you for taking the time to write a review regarding your recent stay at the St James Hotel. All your comments about the hotel were very positive and I thank you for that. The location of the hotel is superb within the town, ideally located as you mentioned for most requirements but I am especially delighted with... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed November 30, 2014

I recently had the 'pleasure' of staying in the St James Hotel for a few nights on business. Much of the previous reviews is true, the hotel is indeed very tatty and tired. One night I stayed in a room overlooking the church, big mistake, as there was a fight outside and noisy drunken chavs there for most of the... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear topbanana1967, Thank you for taking the time to post a review regarding your recent stay at the St James Hotel. Allow me to thank you for the positive comments you made regarding the staff and the breakfasts at the hotel. We are aware that the hotel is in need of some refurbishment, I think tired is the key word.... More 

Morecambe, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 23, 2014

My wife and self have now stayed for several periods at the St. James Hotel. The location is marvellous and in the centre of the main shopping area. The bus and train stations are close by. The hotel is all that one would require for a few days 'Stopover', the Staff are friendly and obliging and the bedrooms are clean... More 

Was this review helpful? Yes
Craig H, General Manager at The St. James' Hotel Grimsby, responded to this review

Dear Walter G, Thank you for taking the time to write a review regarding the St James Hotel which in the main was very positive. I would like to however pass on my sincere apologies for the issues regarding the charges and subsequent payments. Thank you for the comments you noted about how I initially responded to you regarding the... More 

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Additional Information about The St. James' Hotel Grimsby

Address: St. James Square, Grimsby DN31 1EP, England
Location: United Kingdom > England > Lincolnshire > Grimsby
Price Range (Based on Average Rates): $
Hotel Class:3 star — The St. James' Hotel Grimsby 3*
Number of rooms: 125
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Also Known As:
The St James Hotel
St James Hotel

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