What a disappointment for a Hotel.The check-in did not have the required room as they claimed the travel agency had got it wrong although the documents from "Superbreak stated the correct requirements. Eventually they gave us a basically good room but with very tired old,uncomfortable pillows. There was little soundproofing between the room and we slept little due to screaming... more

We had a great time staying at this hotel, had read other reviews and thought i was going to be disappointed but i couldn't have been more wrong. The staff we're friendly and helpful, always there but never intrusive. It was a few miles from the city centre but fine if you have a car or not too expensive for... more

It didn't auger well when we discovered that the travel directions issued by this hotel are hopelessly vague. Nor, strangely enough, are there any signs for the hotel in the immediate vicinity. Thus, we lost an hour in finding the place, and the only comment by the disinterested receptionist was that many guests say the same thing (said with a... more

From the outside the hotel looks lovely and is gated so you feel instantly more secure. However it's spread over two buildings so if you're in the bedroom block (where reception is located) you end up trotting over the main hotel (up and down stairs and corridors) every time you want to do anything. We got a great rate of... more

We visited the hotel for a wedding reception and needed help last night -- and the receptionist on duty - Wendy - was absolutely superb. They don't make them like her any more! She was extremely friendly, highly professional and couldn't do enough to help us with our enquiries. Her sense of humour and incredible touch were really appreciated when... more

After an awful journey north I was really looking forward to our stay in an executive room at Kilhey court for our friends wedding. We are seasoned travellers and feel that the very least one would expect for a room and bathroom at a "4" star hotel is cleanliness. My initial disappointment at the pokiness of the room and the... more

Booked back in July for one night at the Kilhey. After booking saw the awful reviews and was not looking forward to our stay at all. However we were very pleasantly surprised and our experience contradicts all the previous comments. Firstly I should point out that we travel a lot, have stayed in some faboulous hotels and therefore expect a... more

I stayed at this hotel on business and after visiting MacDonald’s hotels previously I had high expectations. The room was clean and comfortable and I found the food of good quality. However, the travelling up and down the stairs to get to everywhere is quite challenging! I'm not sure what's up with the staff at this hotel, but they don't... more

This place may have been 4 star 40 years ago but I've stayed in 2 star hotels that are WAY better than this! The bed mattress must be the original mattresses, saggy and very uncomfortable. Bathroom was grotty and mould everywhere. They don't have quilt/duvet covers, it's between 2 bed sheets. The covers were dirty along with the furniture. We... more