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MacDonald Kilhey Court


MacDonald Kilhey Court
Hotel class 3 of 5
Chorley Road, Standish WN1 2XN, England
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Traveler Reviews

52% Do not recommend
3.5 of 5 stars 33 reviews
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By trip type
All (33)
[ Date ] [ Rating ]
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5 of 5 stars
wink_bink 10 contributions
Cleveland u.k
Jun 10, 2009 | Trip type: Couples
1/1 found this review helpful

What an amazing weekend away in this secluded hotel with beautiful gardens and grounds. We arrived at 4 pm on the Friday and where greeted with open arms to the hotel where we where shown to our lovely room with on suite facilities, there was everything from iron to hair dryer to trouser press ,(ice buckets and fresh milk threw... more

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4 of 5 stars
John485 1 contribution
Liverpool
May 27, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I recently stayed at the Macdonald Kilhey Court Hotel as I was in the region on business. I found the hotel to be everything I was looking for, quiet but not lonely, value for money but not lacking in nay of the usual qualities of a Macdonald Hotel. I would definatley return to the hotel. The food was excellent and... more

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5 of 5 stars
HappyMOB 1 contribution
Lancashire
May 21, 2009
1/1 found this review helpful

Kilhey Court was already booked for the wedding when we discovered some adverse comments on Trip Advisor. We were very concerned and even looked at other venues. Fortunately, no other venue in the area offered such a beautiful setting as The Lakeside Suite at Kilhey Court . We really gave the Wedding Co-ordinator a hard time though, as we expressed... more

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4 of 5 stars
cdboy2002 33 contributions
Greenwich, UK
Apr 4, 2009 | Trip type: Business
1/1 found this review helpful

Located away from the centre of Wigan, this is a hotel to treat yourself for a bit of countryside, peace and quiet. You enter through grand gates which is a good start! Staff were very helpful and friendly and the check in/out was smooth. Requests were dealt with well and staff in other parts of hotel equal in standard. Room... more

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2 of 5 stars
jcmsf 34 contributions
Bristol, United Kingdom
Apr 2, 2009 | Trip type: Business
0/1 found this review helpful

Stayed here on a recent business trip and have to say will not be returning if I travel to that part of the UK again. On arrival they did not have my reservation so had to wait while they allocated me a room. When they finally did they ended up kicking me out of it after 1 night only to... more

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1 of 5 stars
moula-speaks1 2 contributions
manchester
Dec 28, 2008 | Trip type: Couples

I stayed for a night, which was enough. These are the main problems: What a complete disaster area. Most of the staff there are completely incompetent and can't sort anything out. The rooms are sub-standard and not particularly clean either. The food is very average and meagre. It doesn't really work to have a wedding reception in the main area... more

Beware!
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1 of 5 stars
upset39 1 contribution
North west England
Dec 14, 2008

I would be very wary booking here, they cancelled my room booking that I had had for 6 months at 6pm the night before we were due to stay. It was going to be our wedding night and they said they had overbooked. As they had two weddings on that day of their own they said they were giving priority... more

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5 of 5 stars
FazWigan 1 contribution
Wigan
Oct 25, 2008 | Trip type: Family

I attended a wedding at this hotel and subsequently stayed overnight. The whole day was smooth from start to finish the wedding was well organised and the staff on the day could not do enough for people. They are friendly and very helpful. The room was clean and very comfortable. The restaurant service was very good both at the wedding... more

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5 of 5 stars
TJH12 1 contribution
SOUTHPORT
Oct 2, 2008

Perfect weekend Break, Small pool good service and very clean. Defo stay again - A hiden Wigan GEM! more

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4 of 5 stars
luvwkendsaway 1 contribution
Lancs
Sep 17, 2008 | Trip type: Couples

Myself and my partner stayed at the Kilhey court hotel over the summer this year and i must stay it was one of the most friendly and inviting hotels i have been to recenlty. My partner and i try to get away when ever we can as we both work so much! At the time we stayed the hotel was... more

Management response from
kilheymanager, Operations Manager

Many thanks for your kind feedback. I have discussed your comments with the team and they were delighted. It is always excellent to recieve both positive and negative responses from our guests as we use each one as a learning tool to continually improve our service and standards. Very kind regards Luke Kendall Operations Manager Macdonald Kilhey Court Hotel

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MacDonald Kilhey Court Address

Chorley Road, Standish WN1 2XN, England
Standish Hotels MacDonald Kilhey Court
3.5/5.0
33