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Holiday Inn Express Hotel & Suites Akron South (Airport Area)

2.5 of 5
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898 Arlington Ridge East, Green, OH 44312
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Holiday Inn Express Hotel & Suites Akron South (Airport Area)
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Ranked #5 of 8 Hotels in Green
A recent review
4 of 5 stars Reviewed March 5, 2015
tarathernes Columbus, Ohio
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112 reviews from our community

Traveler rating
    61
    30
    13
    3
    5
See reviews for
33
14
5
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Columbus, Ohio
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2015

We got a room with a jacuzzi tub. It was a nice stay. We went swimming and did not have any issues that the previous review stated. The staff was helpful and nice. I was happy that they had Chobani for a breakfast option. The only complaint I have is the bed was very uncomfortable, I woke up at 6am... More 

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

I am only rating the hotel a 2 because the only positives are that the gentleman at the front desk was a nice customer service representative and our room appeared clean, with the exception of a soured shower curtain. Although the pool appeared clean, my son and two children from two other families who also stayed there (part of our... More 

Was this review helpful? Yes 1
Christina A, Front Office Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear tmbob3, We are sorry to hear that you did not have a good experience while staying in Akron. Although we see you have made an accusation that you son has bumps on his feet from our pool, we would like to point out that there is no factual data behind this claim. We have health certificates stating our pool... More 

Linwood, Michigan
Top Contributor
62 reviews 62 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 5, 2015

This is my 6th week of travel to Ohio while on a project at a customer nearby. Rooms are great, breakfast is always hot, reliable, and on time. Location is convenient to a wide range of restaurants - many would be in walking distance in warmer weather! Staff is friendly - feels good to be addressed by name when I... More 

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Christina A, Front Office Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Grant713, Thank you for giving us such a great review. We are very happy to see that you enjoy staying with us when your are traveling through Akron. We look forward to your next visit! More 

Kansas City MO
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 6, 2015

The Saturday after Thanksgiving--a low occupancy night. Place was clean, breakfast was its usual excellent quality, location was very handy with plenty of restaurants nearby. Staff was friendly and helpful. Great place to stay.

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Christina A, Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear RadioGeorge, We are happy to hear you had such a great experience on your visit to Akron. We appreciate your review and hope to see you again soon!! More 

Brandenburg, Kentucky, United States
1 review
5 of 5 stars Reviewed December 31, 2014

Actually I am a returning guest staying at this hotel. I stayed about a year and a half ago passing thru on business. I'm staying this time passing thru for pleasure with the family. Hotel clerk was very friendly during check in. We stayed in a regular room with two double's that gave the family plenty of room to move... More 

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Christina A, Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Rich C, Thank you for taking the time to review our property. We are pleased to hear that you have once again enjoyed your stay with us! We hope to see you again soon the next time you are traveling through Akron! More 

Pittsburgh, Pennsylvania
1 review
2 of 5 stars Reviewed December 28, 2014

When you stay at a Holiday Inn, you're not exactly expecting a luxury experience. All I expect from a hotel room in this class is for it to be quiet, clean, and safe. This Holiday Inn was none of these things and was--hands down--the worst Holiday Inn I've ever stayed in. You know how sometimes you walk into a hotel... More 

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Christina A, Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Dana, Thank you for letting us know abour your experience during your recent stay. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior customer service and accommodations. The feedback we recieve from our valued guests, like you,... More 

Katy, Texas
1 review
5 of 5 stars Reviewed December 26, 2014

My husband and I have stayed at quite a few Holiday Inn and Holiday Inn Express this past year and this hotel had the best customer service by far. From the gentleman working the front desk on the afternoon shift, to the young woman preparing the breakfast, all our needs were always well taken care of. Would highly recommend this... More 

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Christina A, Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Nancy, We truly appreciate the 5 star review. We are very thankful of your kind words. Customer service is our number one priority and we are happy to know that you enjoyed your stay with us. We hope you will choose us again the next time you are in Akron!! More 

Greenfield, Indiana
Contributor
19 reviews 19 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

New hotel, staff is very friendly and location is very clean and the breakfast is simple but nice. Only downfall is it seems the walls in between the rooms are very thin. Luckily my neighbor was just watching football last night.

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Chicago
Contributor
12 reviews 12 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 2, 2014

This hotel is very clean and well run by competent, friendly people. We had a double queen executive suite, which is a normal room but of large size and included a sofabed, refrigerator, microwave and mini coffee maker. Bathroom very clean and nice. Beds very comfortable. New carpet everywhere. Breakfast was fine. The breakfast room is very clean and the... More 

Was this review helpful? Yes 1
Christina A, Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Barack, We are so glad to hear that you had such a great experience while staying with us in Akron. Our staff strives to give our guests the best service possible and it seems we did just that! We hope to see you again when you travel through Akron!! More 

north myrtle beach, SC
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 18, 2014

Although my sleeping room was fine (clean, spacious, tall ceilings) the front desk staff was not friendly and the free breakfast was abysmal. To the hotel's credit, I was contacted shortly after writing a negative review on the IHG website about the property, but the fact remains that this hotel does not live up to the not-spectacular expectations of Holiday... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear jimatthebeach, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding front desk service and breakfast which was unacceptable. We will address these concerns. I assure you that the feedback of our... More 

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