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Holiday Inn Express Hotel & Suites Akron South (Airport Area)

#7 of 8 Hotels in Green
Certificate of Excellence
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898 Arlington Ridge East, Green, OH 44312
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Holiday Inn Express Hotel & Suites Akron South (Airport Area)
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133 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Place was filled with energetic kids there for the tourney but Rick (Manager?) did a great job. Friendly and accommodating. There were some bad cigarette smoke smells on the end of the third floor by stairwell and several people changed rooms to avoid the smoke but other than that, a nice HI Express. Rooms were nice and clean.

Helpful?
Thank JMCincinnati
Chris H, General Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Thank you for choosing the Holiday Inn Express on your recent trip to Akron. We are so excited to hear that you had a pleasant stay. We are happy to hear that Rick handled the kids well and that they had a great time. We look forward to welcoming you on your next trip to the Akron area. Thank you... More 

Tucson
Level Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

This place is passably clean, but the rooms were small, and the place smelled of stale tobacco. Our adjoining rooms didn't work out because the adjoining door didn't work. Also, when two members of our party got locked out of their room at breakfast, it was several hours before anyone was available to let them back in their room. Go... More 

Helpful?
Thank MamaMitzi
Chris H, General Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Thank you for choosing the Holiday Inn Express on your recent trip to the Akron area to visit family. I am very sorry to hear that is is not the perfect stay that we want every guest to have. I have discussed your concerns with our team so we can ensure that these issues are not repeated. I hope that... More 

Flat Rock
Level Contributor
3 reviews
5 of 5 stars Reviewed November 16, 2015

It is not often that i take the time to give feedback on a hotel , but this takes the cake. It was only listed as 2.5 but far exceeds that A fine fellow by the name of Rich was most pleasant while signing me in. He actually likes his job and had a nice genuine smile while be very... More 

Helpful?
Thank Barbara O
Chris H, General Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Barbara, Thank you so much for your kind words. It is so exciting to hear that our service made your stay so enjoyable. I have shared your review with our team so that we may celebrate our success. Thank you so much for choosing the Holiday Inn Express on your trip to Akron and we greatly appreciate your loyalty. We... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed November 12, 2015 via mobile

hotel is clean, everything was good until when it came time to sleep. the rooms on the back left side are entirely too close to the highway and needless to say, there is very little sleeping even with the fan running all night! worst of it started at 5am and never let up! I will not stay here again unless... More 

Helpful?
Thank John S
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear John S, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with the noise during your stay. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to... More 

Saint Augustine, Florida
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed November 10, 2015

We have always liked Holiday Inn Express where you can expect cleanliness and friendly folks. Our room was fine although the carpet was wet as it had just been cleaned. But we thought at least it was clean and we had house shoes. What we did not expect was loud banging next door at 0530. Seems room 118 is next... More 

Helpful?
Thank Margaret B
Chris H, General Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

I am so sorry to hear that your experience was not up to your standards (or ours). I can understand how frustrating it is when we can not provide a good nights sleep. It is what our business is built on. Good sleep and good service. I will share your experience with our team so that we can continue to... More 

2 reviews
2 of 5 stars Reviewed October 28, 2015 via mobile

In a word...meh? My husband booked a king size room. We knew we wouldn't have a lot of time before the show. Both of us had been REALLY looking forward to this trip - mostly because of the king size bed! :) Anywho we walked into a room with 2 full sized beds. Nutshell...Hotels.com...you know how to take the reservation...you... More 

Helpful?
Thank Dina W
Chris H, General Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Diana, Thank you so much for choosing the Holiday Inn Express on your trip to Akron. I am so sorry to hear that you did not get the room choice that you wanted. I can understand how frustrated you guys were. If you are traveling back through the area any time soon, feel free to contact me and I will... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 16, 2015 via mobile

I've stayed at quite a few places, I can't say enough good things about my stay here. Friendly staff, very helpful. Excellent breakfast, very clean room. Comfortable beds. I WILL be staying here again.

Helpful?
1 Thank Lawler808
Frankfort, Illinois
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed August 12, 2015

Our 1st room was unsatisfactory, but after a quick call to the front desk we were moved to a suite. Management acted quicly & that's what travelers want to see because the hotel/motel industry is very competetitive. Our maid, Rhonda, was extremely accomodating. The free breakfast was surprisingly good: scrambled eggs, sausages, pancakes, muffins, etc.

Helpful?
1 Thank Fig53
Akron, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2015

When we travel to see friends in the Akron area we have always stayed at this hotel. The hotel is clean and the service has always been excellent. The house keeping staff does a great job and they rarely get the credit. The desk staff went out of their way take care of us when we arrived

Helpful?
1 Thank Don B
Christina A, Front Office Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Don B., Thank you for taking the time complete a TripAdvisor survey, we are thrilled to hear that you enjoyed your stay! We are glad to hear you continue to stay with us each time you travel to akron area. All areas of the hotel are so important as we all work as a team each day to make... More 

Clearwater, Florida
Level Contributor
6 reviews
2 of 5 stars Reviewed August 1, 2015

We usually stay at the Hampton next door on our annual trip, but after reading Holiday Inn reviews and seeing they had suites I thought we'd give this hotel a try for our 5-night trip. The color scheme of blues and greens also is more pleasing to me than the Hampton's pinks and oranges. Knowing that the third floor has... More 

Helpful?
Thank Liz B
Christina A, Front Office Manager at Holiday Inn Express Hotel & Suites Akron South (Airport Area), responded to this review

Dear Liz B., Thank you for taking the time to complete a Trip Advisor Review, we appreciate your feedback. We take pride in making sure our guests are comfortable and happy during their stay. The issues mentioned above will not be taken lightly and will be taking the next step to ensure this does not happen in the future. Your... More 

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