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The Pines Hotel

Certificate of Excellence
570 Preston Road, Clayton le Woods PR6 7EB, England
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The Pines Hotel
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The Pines Hotel
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208 reviews from our community

Traveler rating
    93
    61
    19
    14
    21
See reviews for
42
60
3
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (57)
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Bury, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

Had a £99 voucher for 2 nights stay but had to pay another £99; AND THEY INTERRUPTED OUR MEAL TO TELL US!!! Still trying to get my money back 6 months later. Food was okay but my wife couldn't eat her dinner as she was so upset at how we had been treated

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Arrived 7.15 for my daughters engagement party that has been booked for more than 2 months just eating starter at 9.10 it was very nice BUT No napkins (asked 3 times) No condiments (brought 2 peppers twice) Rude staff no sorry ignorant head waitress Overpriced Tatty place No coke no lemonade Sent steak back 3 times can't cook rare!!!! Sent... More 

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

DISASTER!! last night we visited the pines for our friends engagement party which only ever happens once in a persons life. It was a total disaster. The company made it worth while and the food was spot on but the service was ridiculous. Firstly the tables wernt even laid properly as there were no napkins. We sat at around 7.30pm... More 

Was this review helpful? Yes 4
pr1 lancashire
Top Contributor
52 reviews 52 reviews
30 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed 1 week ago

We were invited to the Pines to celebrate the engagement of our nephew and his fiancée and were joined by around 40 members of both families and close friends of the happy couple. I am sad to report however that the evening went downhill rapidly thereafter. Having arrived promptly to sit down for our 3 choice 3 course table d’hote... More 

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

sat down at 7:30 for our meal and didn't receive the starter till 9:30!. We were starving. No napkins on tables. Not enough seats set out. No water. Had to wait for wine at the bar because they ran out twice. Food was nice but main undercooked. They were understaffed. So if that was the case then don't book for... More 

Was this review helpful? Yes 4
1 review
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

After attending a cabaret night Saturday 7 th March which was scheduled to be a dirty dancing tribute , which ended up a Motown tribute which we only found out in the night , the entertainment at this stage was good and I think they tried to over compensate for the change , however with no apology. Then an abba... More 

Was this review helpful? Yes 9
Hereford, United Kingdom
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 24, 2015

This is the 1st time we have stayed at the Pines but it will not be the last. It is extremely well situated, a lovely old building with lots of character but with modern conservatory, a really good mix. And believe it or not very quiet given that it is so close to a roundabout. We stayed in the Beverley... More 

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Chorley, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 22, 2015

We went for a friends 60th birthday party. We arrived for "pre-party" drinks and I felt that we were in the way - after all there were 30 + of us - however that was the only negative - the food was superb - the room - I felt like was in someone's lounge - it was perfect. After dinner... More 

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Warrington, United Kingdom
Top Contributor
60 reviews 60 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 14, 2015

Met two friends for lunch, it was quiet but it was also a Tuesday, The food was delicious and well served the ambience was quiet but very pleasant. Would recommend a lunch time visit and I understand that the rooms are ok. The only problem we had was the first course was served on cold plates ,we mentioned it a... More 

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Bristol, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2015

Been staying in Chorly for the past 8 years on a weekly basis at various hotels and this week I came across this wonderful hotel. The hotel was full of character the bed was comfortable with decent pillows, the restuarant was lovely and the service first class. I would recommend this family owned hotel and is probably one of Chorlys... More 

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