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Mercure Blackburn Dunkenhalgh Hotel & Spa

4.0 of 5 Blackburn Road, Clayton le Moors BB5 5JP, England
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Mercure Blackburn Dunkenhalgh Hotel & Spa
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Mercure Blackburn Dunkenhalgh Hotel & Spa
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831 reviews from our community

Traveler rating
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    170
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    61
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vancouver Island
Top Contributor
62 reviews 62 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars NEW

Friendly staff, quick check-in /out, no problem getting taxi service. Expensive meals, drinks. Rooms are large and comfy however lack of fridge, towels (and face cloths above all else). Reasoable rates - would stay again.

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Oldham
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

as written in some of the other reviews the hotel could do with improvements. plumbing: the hot water in the sink was dangerously hot and thecold water was hot. cold water too a few minutes to arrive. when showering the bath was very slow to drain and as only used cream cleanser to wasnt body which doesnt foam i wa... More 

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Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear remote_banana, I am sorry to see we did not meet your expectations on this occassion. I have not been made aware of any drainage issues but will certainly check with our Maintenance Team over the coming days. I am disappointed to see signage was not visable we do tend to use satelite rooms or larger function rooms to accommodate... More 

Travelers are raving about these Clayton le Moors hotels

W yorkshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for one night booking a family room in the courtyard. Joanne at reception deserves a special mention. She was very helpful with our booking and checkin Big hotel with spa. A bit shabby in areas but overall good and very good value

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Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Andrew S, We are please you enjoyed your stay and I will pass on your positive comments to Jo. We have currently started an extensive refurbishment plan which will continue to address all areas of the building over the next couple of years. Hopefully you will come back and notice the difference over the coming months, look forward to... More 

Blandford Forum, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Will stay again...the hotel was excellent - and all the staff could not have been more helpful and friendly.. Very good selection of wines and very good quality bar - type snacks.. The breakfast deserves a special mention....buffet style, but the selection and quality was excellent. A pretty grand building all round and very popular...had my speedos this time but... More 

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Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear travelaround71, Thank you for your positive feedback, we are delighted you enjoyed your stay and hope to welcome you back in the near future. Kind Regards, Ivan Lynch General Manager More 

Huddersfield, United Kingdom
Contributor
14 reviews 14 reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is immediately striking from the exterior, and when you go in you are met with a pleasant and clean interior. The room was pleasant with a nice view of the garden, and a large comfortable bed, though this was clearly 2 singles pushed together so could have been improved. The spa facilities were alright, nicely layed out in... More 

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Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Alexander S, Thank you for taking the time to give us feedback on your recent stay, we are delighted to see you were happy with certain aspects of your stay but would have hoped to have done better. I will investigate issues raised, in particular the attitude of the some staff you encountered whilst at the hotel, we have... More 

Contributor
13 reviews 13 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

I stopped here for the fourth time recently with some friends, as usual everything was first class. Had a courtyard room which was lovely and near to the spa. The pool was lovely and warm and really enjoyed our spa treatments. The food was great and the service was excellent. Looking forward to my next stay here.

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h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear saville-jj Thank you for posting feedback. I was delighted to hear that your spa break was a great success. I will share your comments with the rest of the team and hopefully we can looked after you again in a similar fashion in the near future Kind regards Ivan Lynch General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

National Business Conference at handy location just off M6. Hotel was well run, clean and very cost effective! Overall service was good, room was clean most importantly a great shower! Good gym and bar services also ideally located to for a morning jog!

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h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Cwc1973 Thanks for taking the time to provide us with feedback. I was pleased to hear that the conference went well. Your comments are appreciated and will serve as encouragement to the team. I hope to welcome you back in the near future Kind regards Ivan Lynch General Manager More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

After our wedding we decided a spa break would be fantastic. Unfortunately the spa hotel where our wedding was held was closed for 3 days so after reading reviews we decided this would be the next best thing. At first glance I was very impressed the hotel from outside looks outstanding. Check in was a breeze but then started the... More 

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h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Adam H Thank you for taking the time to post feedback. The hotel is quite spread out and the guests do go need to pass outside to get to some of the rooms. The room you allocated is probably one of the futhest from reception. I'm pleased that you found it clean and tidy, even though it didn't appeal... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

My partner and I stayed for one night for a spa weekend away which we booked through lastminute.com. We arrived at the beautiful hotel and checked in quickly even though we were a little early for the 2pm check-in time. We were given a Courtyard Room which proved to be a very nice room. You could tell, however, that it... More 

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Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Bryony8, It is great to see you enjoyed your stay and we look forward to seeing you again soon, whilst there are many positives I shall visit the bedroom to ensure any issues are dealt with and investigate the noise complaints. Kind Regards Ivan Lynch General Manager More 

Preston, United Kingdom
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I'd often seen this hotel from the M65 when I worked further east in Lancashire and had heard good things about it from those who had been there for business functions. So when our Avon district booked our Awards Dinner in there, we chose to stay over and make use of the spa facilities. Arriving slightly earlier than the official... More 

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Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Ian W, Thank you for your positive comments, we were delighted Avon hosted the event at the Hotel and look forward to seeing you all again soon. I shall pass your comments onto the F&B Team, Kind Regards, Ivan Lynch General Manager More 

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Additional Information about Mercure Blackburn Dunkenhalgh Hotel & Spa

Address: Blackburn Road, Clayton le Moors BB5 5JP, England
Location: United Kingdom > England > Lancashire > Clayton le Moors
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Blackburn Dunkenhalgh Hotel & Spa 4*
Number of rooms: 175
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Also Known As:
Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors
Mercure Blackburn Dunkenhalgh Hotel And Spa
Mercure Blackburn Dunkenhalgh Hotel & Spa Clayton Le Moors, England

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