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Mercure Blackburn Dunkenhalgh Hotel & Spa

Blackburn Road, Clayton le Moors BB5 5JP, England
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Mercure Blackburn Dunkenhalgh Hotel & Spa
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1,086 Reviews from our TripAdvisor Community

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Blackburn, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Visited last week with a friend for a relaxing spa day and that's exactly what we had. We had a lovely back massage from Rebecca and Jess who were both really friendly made us feel very relaxed and comfortable. Highly recommended and we will defiantly be booking to come back again thank you.

Helpful?
Thank catshawtalktalk
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear catshawtalktalk We appreciate your positive feedback and are delighted you enjoyed your visit to the Spa. I will be sure to pass on your thanks to Rebecca and Jess, please to come again soon. Kind Regards, Ivan Lynch, General Manager. More 

Kent
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

2 night stay on business, easy access, good facilities especially the spa which puts other hotels to shame. if Mercure built a spa like this in all their hotels, i would never stay anywhere else. Food good, service faultless, room quite adequate, clean etc etc. Breakfast restaurant manager especially very charming and welcoming. If i really wanted to be picky... More 

Helpful?
Thank AccringtonStanley010
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear AccringtonStanley010, Thank you for the positive feedback and we are delighted you enjoyed your stay. Both issues mentioned are currently being discussed with the car-park most likely to be addressed in the very near future. I shall pass on your comments to the Breakfast Team, we do hope to see you again very soon. Kind Regards, Ivan Lynch, General... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here for our wedding anniversary last weekend the food and staff were fantastic. We had an amazing spar experience with a delicious evening meal. The morning breakfast was everything you could dream of. The only thing that let it down was the room. It definitely was in need of some tlc particularly the Windows damp wet and rotten.

Helpful?
Thank leahhartley
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear leahhartley, Thank you for the positive feedback and Happy Anniversary to you both. We are currently in the process of replacing some windows that are causing issues so we hope to have the matter addressed shortly. Kind Regards, Ivan Lynch, General Manager. More 

Nantwich, United Kingdom
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The view from our room was fabulous, and our evening meal was wonderful. I had smoked haddock and poached eggs for breakfast, and it was the biggest fish I think I've ever seen! All the staff were very helpful, we just wish we could have stayed longer to use the spa facilities.

Helpful?
Thank TessaBuckley
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear TessaBuckley, Thank you for taking the time to review the Hotel and we really do appreciate your kind remarks, happy to see you enjoyed your stay, breakfast in particular. Do come visit again soon. Kind Regards, Ivan Lynch, General Manager. More 

Lytham St Annes
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I took my 23 year old daughter so could have a break and spend some quality time together. The hotel was beautiful both inside and out. Our room which was a standard double was lovely, very spacious and had everything we needed. We originally booked bed and breakfast but decided to book dinner as the menu was good. The food... More 

Helpful?
1 Thank jayne c
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear jayne c, It is great to see you enjoyed your recent stay and food in particular. Our Treatment Rooms do tend to get booked up almost a couple of weeks in advance, the Reservations Team would be happy to assist at the time of booking your accommodation for future reference should you wish to book treatments. We do hope... More 

Manchester, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A stunning hotel, spa and conference facility with superb food in a beautiful setting. I've been here for both business and pleasure over the years and it is consistent in its service levels, quality and charm.

Helpful?
Thank chrisbrindle75
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear chrisbrindle75, We really appreciate your kind words and are delighted you enjoyed your stay, please do visit us again soon. Kind Regards, Ivan Lynch, General Manager. More 

Dumfries and Galloway, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have stayed in this hotel many times before in the executive suites, this time we stayed in the main part of the hotel in room 14 which is such a lovely spacious room. Whenever we have stayed in the hotel the areas within the room and out with the room have always been spotless (we are a family of... More 

Helpful?
Thank parkyk
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear parkyk, We are really pleased you enjoyed all aspects of your stay and I will be sure to thank Mark for his efforts. We hope to see you again really soon Kind Regards Ivan Lynch, General Manager More 

Bolton, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had originally booked another hotel outside Chester as a spa / relax for the weekend. Unfortunately we checked out after an hour as it was far from it. From the moment I rang the Dunkanhalgh I knew it was going to be different. Ultra professional and very friendly. Check in was a pleasure rather than a chore. I was... More 

Helpful?
Thank Craggy-b
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Craggy B, Our good fortune then that the other Hotel did not suffice, really grateful for your kind words and I shall share with the team. Please do come back again soon. Kind Regards, Ivan Lynch, General Manager More 

Chester, United Kingdom
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 3 nights here on a Shearings holiday. Had a beautiful room (207) complete with sofa, armchair and occasional table apart from the usual furnishings. Very quiet with a view of the gardens. Food was of a high standard and the entertainment provided was better than expected. The staff were were very helpful, pleasant and attentive. Thoroughly enjoyed our stay.... More 

Helpful?
Thank Judith P
Ivan L, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Judith P, Many thanks for taking the time to review our Hotel and we are delighted you enjoyed your stay, hopefully we will see you again soon Kind Regards Ivan Lynch, General Manager More 

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