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All 3 Clayton le Moors hotels

Mercure Blackburn Dunkenhalgh Hotel & Spa

4.0 of 5 Hotel   |   Blackburn Road, Clayton le Moors BB5 5JP, England
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A recent review
4 of 5 stars reviewed 2 days ago
Lesley Y Hereford, United Kingdom
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628 people have reviewed this hotel

Traveler rating
    161
    201
    135
    81
    50
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123
199
31
125
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Hereford, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

The rooms are lovely and the staff are really helpful. The food is nice, maybe a little pricey, but the menu is quite limited and hasn't changed since my last visit. The breakfast buffet does have a good selection. Car parking can be a little tight if there is a large function on at the same time.

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for providing feedback. Your comments are appreciated. In terms of the menu, it is changing this week. The winter menu did go on longer than anticipated, but we are pleased that the menu change is now ready and will be done on Thursday 17th April. I hope to see you again in the future Yours sincerely... More

Basingstoke
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely hotel, great food, stunning room! But enough about my last visit in the 1990's!!!!! The price should have been a warning! Just £59 for the night A nice welcome on arrival but once in the room it looked tired with very dated furniture. The food was very bland. With the lovely sounding sliders just 3 burgers dumped on dry... More

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h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for providing feedback. I am sorry that your experience was not to your expectations. Please allow me to express my apologies. I will share your feedback with the team. We are continually reveiwing the service that we provide. Please rest assured that improvements will be made where required Yours sincerely Ivan Lynch General Manager More

Lancashire
Top Contributor
63 reviews 63 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My dad sent me and my mum to the Dunkenhalgh for the above as part of my mum's 60th birthday present. We had kept it very quiet as to where she was going and had bookedher treatment's without her knowles. The package consisted of a choice of two 25 minutes treatments (back massage, facial, manicure, pedicaure, or a leg treatment),... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to provide feedback. Your comments are appreciated. I hope that you will return again in the future. Yours sincerely Ivan Lynch General Manager More

Staindrop, County Durham
Top Contributor
80 reviews 80 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 1 week ago

We only spent one night here, but it was worthwhile and we would love to go back. The hotel is quite large, picturesque, and set in its own grounds. The evening meal was excellent, well cooked, very well presented and plentiful. I wanted decaf coffee afterwards and it was soon on the table. Breakfast was buffet style; there was loads... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for providing feedback. I was delighted to hear that you had enjoyed your stay. I hope to welcome you back to the hotel in the future Yours sincerely Ivan Lynch General Manager More

St Helens, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel for one night on Saturday. We were promptly checked in by very friendly staff. Our room was clean and quite large. On our way to the room, we saw some of the various sized function rooms, which were set up and they looked great. We noticed the detailed original ceilings in some of the rooms... More

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h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to provide feedback. Your comments are appreciated and I very much hope to welcome you back to the hotel in the future Yours sincerely Ivan Lynch General Manager More

Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel itself is lovely, our room was large and bright, located in the courtyard outside the main building which was fine. The staff were all lovely and attentive. The spa was excellent, you must try the steam rooms and ice bath. We were privided with towels, robes and slippers. The treatments, I had a manicure which spoiled as the... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for providing feedback. I was disappointed to hear that you were not completely satisfied with your experience. Please allow me to express my sincere apologies. I will share your comments with the team and make any required improvements. In hope that you may return in the future Kind regards Ivan Lynch General Manager More

Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent a weekend at the Dunkenhalgh hotel and spa We went to a dinner dance weekend for Daniel O' Donnell and the weekend was simply the best. Staff rooms and entertainment were spot on we had use of the spa facilities if we wanted them. The grounds of the hotel are beautiful and there is ample car parking... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for your feedback. Your comments are appreciated. I am pleased that you enjoyed your weekend. I hope to welcome you back again in the future. Yours sincerely Ivan Lynch General Manager More

Tenby, Wales, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a perfect place to stay with a family,it offers everything you could possibly want. The bedroom was very spacious with a large tv very comfortable beds and a very well equipped bathroom.the restaurant offers a wide variety of very tasty food and the breakfast buffet was delicious,you could,nt ask for more.to top all this off the pool and... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for providing feedback. Your comments are appreciated. I will share them with the team. I hope to welcome you back to the hotel in the near future Yours sincerely Ivan Lynch General Manager More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just came back from our weekend break at Mercure, we had a great time, spa is nice, swimming pool is warm, bedrooms are good size with amazing views, hotel is a real relaxing destination. Staff here are amazing, Bartender was very attentive and always offered table service, he was very knowledgeable. Breakfast was amazing too, Breakfast supervisor from Tunisia... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for providing feedback. I was delighted to hear that you were well looked after during your time with us. I will share your comments with the team. I hope to be able to welcome you back to the hotel in the future Yours sincerely Ivan Lynch General Manager More

Blackburn Lancs
Top Contributor
55 reviews 55 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was lucky enough to attend a fundraising event on Sunday at The Dunkenhalgh. The event was a Ladies Lunch and about 270 ladies there. The three course meal was superb!!! well done everyone in the kitchen-believe they have a new chef. To cater for so many and get it right is something which doesn't often happen. The young staff... More

Was this review helpful? Yes
h6617_dm, General Manager at Mercure Blackburn Dunkenhalgh Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to provide feedback in relation to your recent experience of Mercure Blackburn Dunkenhalgh Hotel & Spa. I was delighted to hear that the event was successful and that you enjoyed your day with us. I accept that the bar was very busy on arrival and a the waiting time was longer than... More

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Additional Information about Mercure Blackburn Dunkenhalgh Hotel & Spa

Also Known As:
Mercure Blackburn Dunkenhalgh Hotel Clayton Le Moors
Mercure Blackburn Dunkenhalgh Hotel And Spa
Mercure Blackburn Dunkenhalgh Hotel
Mercure Blackburn Dunkenhalgh Hotel & Spa Clayton Le Moors, England
Address: Blackburn Road, Clayton le Moors BB5 5JP, England
Location: United Kingdom > England > Lancashire > Clayton le Moors
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 hotels in Clayton le Moors
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Blackburn Dunkenhalgh Hotel & Spa 4*
Official Description (provided by the hotel):
The Mercure Dunkenhalgh Hotel & Spa is situated in 17 acres of parkland. Combining a traditional setting with modern technology, our hotel offers both an enjoyable weekend getaway, or facilities for business meetings & conferences. Also featuring a luxury spa, with 8 beauty suites, & Cameo Restaurant & Bar, a relaxed dining experience. ... more   less 
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