I loved the entrance & reception area, boardroom and the manner the stage was set for the bride & groom in the dinning area. Negative: they are only 4/5 toilets in one female toiletroom and lacking in neccessary facilities, plus the cleanliness is cause for concern. And the food they prepared were not enough for the wedding guests(many left after... more

My experience at kierby has been a delightful one. Staff are very friendly and accomadating. My room was clean and comforting as to my needs. Because the service here has been vrey good and great value for yuor money, i wouldnt hesitate using it for the upcoming future. more

I have stayed at this hotel on other occasions and found it to be just at the 'acceptable' side of 'very mediocre'. My stay yesterday showed just how quickly a hotel's standards can deteriorate, seemingly effortlessly. I booked a single room including breakfast but when checked in I was told that breakfast was extra (£5.95), Eventually Reception agreed that my... more

room tiny. wallpaper hanging off. stains. no breakfast offered. dusty crockery when provided. so estatic when course cancelled and could check out. cancelled 5 nights and am STILL fighting for a refund. management wont help and consistently hang up. will not discuss refund. only rated one as will not let me rate lower. am in process of dealing with trading... more

This has got to be the worst place in England. The rooms are tiny with wallpaper hanging off of the walls. The beds are childrens size and the sheets were full of stains. The bath looked like it hadn't been cleaned for 6 months and the shower didn't work. The window did not shut properly which was well handy for... more

We've stayed at this hotel now approx 6 times in the last couple of years when we visit for a night out with friends. Yes, the hotel isn't anything special, it does need updating but the staff were friendly and the rooms serviceable. The hotel's right in the centre of town, right on the shopping precinct. This was perfect for... more

To fully experience the majestical effects of the Kirby Park Hotel, I can only recommend that immediate reservations are essential, as this 'Hotel' wont be open long.... As someone who tries to seek the bright side of life, my advice to the owners of the hotel is, perhaps they should consider re-marketing the Kirby as a Themed Experience… With such... more

I booked into the Kierby after a heavy ordeal of busnies meetings that ran course. I was greeted with well trained and freindly staff who accomadated all my needs. This wasnt the first of visits and is surely not the last of them. There is new management in order since my last stay. A chance to speak to the new... more

I stayed there a couple of nights ago, and didn't not get any sleep due to the ill maintained window not being able to shut and that lead to the bathroom door slamming ALL night. When I asked for a refund off the rude new owners I was told tough luck! The room itself was clean but that is the... more