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All 10 Burnley hotels

BEST WESTERN Oaks Hotel & Leisure Club

3.0 of 5 Hotel   |   Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
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Ranked #4 of 10 Hotels in Burnley
A recent review
3 of 5 stars reviewed 1 week ago
Debbie N Swindon, England, United Kingdom
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281 reviews from our community

Traveler rating
    104
    74
    54
    29
    20
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68
72
16
55
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Swindon, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel itself was really nice, clean and everything you could really want. Problems start when you want something to eat. I booked a table in the restaurant for 7.30. The restaurant is small and there were only 6 people in there. Once I'd ordered I waited nearly 40 minutes for my meal (steak and chips medium rare). The steak once... More 

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Debbie N, I am pleased that you liked the hotel and enjoyed your stay. Please accept my apologies for the problems you encountered in the restaurant at dinner and breakfast. I can assure you 40 minutes is not the standard waiting time in our restaurant and I will be reviewing this with the team. I will also be reviewing... More 

Leeds
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We had a weekend here with the kids over half term. For what we paid on laterooms we were overall satisfied (£117 for 2 nights for the 4 of us). We had one of the family rooms which had a double bed and bunk beds. It was small but very functional with some nice features- bottled water, lovely shortbread biscuits,... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear pameelia123, I was pleased to hear that on the whole you enjoyed your stay with us and felt you got good value for money. I would like to apologies if some areas did not meet with your expectations. We have a variety of rooms with differing views and we use our garden facing views first. I will ask our... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with 2 children. Lovely hotel great atmosphere room clean and cosy. The leisure facilities spot on absolutely loved it here would recommend this hotel. A lot of different places to visit in the area pendle is lovely countryside and if you are here go and see the singing ringing tree. We ate in the waggoners only... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Martina P, I am delighted that you and the family enjoyed your stay with us. I hope we can welcome you all back soon. Kind Regards David Martin General Manager More 

Glasgow, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

stayed here while working in Burnley.... hotel exterior is quite grand.. Inside reception is also grand nice fire burning.... but the rooms....stayed in 2 rooms on my visit.... first room the bed was very very un comfy sore back,,,second room was just as bad the bed had a mattress topper but still un comfy rooms very dated also could be... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear legoheid, Thank you for taking the time to review your visit. Please accept my apologies that you encountered some problems. We are currently in the process of updating the mattresses in some of our bedrooms so I am sure that will resolve this issue moving forward. I can assure you we use fresh produce for our breakfasts but will... More 

Burnley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Absolutely brilliant. From the moment we sat down and discussed the wedding with Donna nearly 18 months ago right through to this afternoon when we checked out everybody in the hotel was nothing short of fantastic. We had the reception and evening party in the Bowland Suite and every single guest we spoke to loved it. The room was stunning,... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Steven & Marina, What a wonderful review of your wedding day. I am delighted Donna, Dan and the rest of the team looked after you from start to finish. I look forward to welcoming you back again in the future. Kind Regards David Martin General Manager More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We arranged a buffet luncheon at this hotel on Monday this week, following my father's funeral. We couldn't have been happier with every aspect of this function. The Events Manager Donna was wonderful - she welcomed us warmly when we visited to discuss the arrangements and was very helpful with practical suggestions. More importantly she showed us every kindness at... More 

Was this review helpful? Yes 1
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear swankey2015, Thank you for your feedback. I am happy Donna and the team could help at this difficult time. I will share your kind feedback. Kind Regards David Martin General Manager More 

Lancashire, England
Contributor
18 reviews 18 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited here as a couple for a social function. The hotel itself is clean and tidy and the function itself went well with decent food (three course - soup, chicken with veg and a warm dessert) which was served quickly to the 100+ guests. Our room was small but functional with a television, hairdryer and towels. I must say... More 

Was this review helpful? Yes 1
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear bekibird, Thank you for taking the time to share your feedback from your stay and the function you attended. I am pleased that on the whole you seem to have enjoyed the experience and hope we can improve and make your stay more memorable when you are next here. Kind Regards David Martin General Manager More 

barrowford
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

well what can i say , i am very anxious person and a complete control freak but i have to say the oaks made my day so special i nee dent have worried about a single thing donna and dan and the team made the whole day infact the whole wedding experience from start to finish a pleasure ! from... More 

Was this review helpful? Yes 1
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear lilacheva, Thank you for your kind words. I am delighted Dan, Donna and the team could help make your wedding dreams come true. I will be sure to let them know. I hope we can welcome you back for special occasions in the future. Kind Regards David Martin General Manager More 

Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great value for a lovely hotel. I've paid miles more for much worse in the past. Massive rooms and cleaner than the popes browsing history. Good location for visiting the sites that Burnley has to offer or you could leave that if you have any sense and hit the countryside around it.

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear leedsshaun, Thank you for your review. I am happy you enjoyed your stay and was impressed with the value you received. I look forward to your next visit. Kind Regards David Martin General Manager More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had my wedding at this hotel yesterday and it was nothing short of amazing. I had the full wedding there and the attention to detail was spectacular. We originally booked this with the oaks wedding Co-ordinator approx 18 months ago. The package that we picked was quite cheap compared with other venues. We liked the regal feel to the... More 

Was this review helpful? Yes 1
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear A & J, Thank you for your lovely feedback. It is our aim to provide outstanding service while offering great value with our weddings. I am delighted we have done this for you. I will share your comments with all involved. I hope we can welcome you back to share in future special occasions. Kind Regards David Martin General... More 

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Additional Information about BEST WESTERN Oaks Hotel & Leisure Club

Address: Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
Phone Number:
Location: United Kingdom > England > Lancashire > Burnley
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Oaks Hotel & Leisure Club 3*
Number of rooms: 51
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Also Known As:
BEST WESTERN Oaks Hotel & Leisure Club Burnley, Lancashire

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