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BEST WESTERN Oaks Hotel & Leisure Club

Certificate of Excellence
Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
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1 room 1 guest
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BEST WESTERN Oaks Hotel & Leisure Club
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352 Reviews from our TripAdvisor Community

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Traveler rating
    137
    97
    63
    34
    21
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (104)
  • Jun-Aug only
    (105)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (78)
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London
Level Contributor
38 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Thoroughly enjoyed our brief stay here. Checked in around 5.30pm-ventured out for dinner and came back into the bar for a nightcap. Stayed in room 103 - very nice and spacious, plug sockets by the bed, nice bathroom n toiletries. No aircon so was quite hot in the room as could only partially open the top windows. Comfy nights sleep... More 

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Alicante, Spain
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were there for my Daughters wedding and everything was so well organised. Our room was lovely overlooking the gardens, and the staff were really nice especially RACHEL the receptionist she couldn't have been more helpful, nothing was too much trouble for her. Well done Oaks the wedding was amazing from start to finish

Was this review helpful? Yes
Preston, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Hotel is lovely and has amazing features . We stayed in room 104 and the room was lovely but the view was terrible , looking at a roof with big fans on it . I visited here for a special occasion with my husband and a relax. We was met by a wedding party in the lobby and couldnt really... More 

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Peterborough, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading mixed reviews here we weren't sure what to expect but we were really delighted and impressed. We arrived in Saturday night when a wedding was in full swing and feared the worst. But from the moment we walked in we knew we'd made a great choice. The lady on Reception was extremely helpful. We were directed to our... More 

Was this review helpful? Yes 2
Andover
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfortable traditional hotel. Good food, good beer, good service and good sleep...Very Ornate inside. Set in pleasant gardens. Old Building - so access may be an issue for any disabilities. Plenty of parking. Feels more like it is in the country than in the town. I would be happy to go back anytime.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for reviewing our hotel and I am pleased you enjoyed your visit. I hope you visit us again soon. Kind Regards Maxine Walsh More 

Edinburgh, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for one night when on business in the area. Easy to find. Loads of parking space. Check in fine. Room was a long way away and up and down several lots of steps. Room was fine and shower very good. Comfy bed. Tea / coffee - shortbread biscuits a nice touch Had dinner in bar - very reasonable, tasty... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for taking the time to review our hotel. I will pass on your comments regarding breakfast in our next meeting. Feedback is important to us so that we can improve service for our guests. We look forward to welcoming you back very soon. Kind Regards Maxine Walsh More 

Glasgow, United Kingdom
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel twice for business. Both times I have been disappointed. Staff are generally friendly and helpful, however that for me is where the positives end. During my last stay I was given a room next to the gym and the noise of people dropping weights and loud music was uncomfortably loud. My room was also... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for taking the time to review our hotel. I am sorry that we did not meet your expectations. I will pass on your comments to our operations team regarding the hotel looking tired. I have also arranged a meeting with our chefs to discuss our menu and the other points you have raised. Thank you for your feedback... More 

Accrington, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Went to The Oaks this last weekend. Lovely hotel with friendly staff- hats off to the lady with very short hair as she seemed to be doing a great deal the first afternoon we got there and was such a good humoured person. We had room 101 (the suite with the bed with stripped cushions on in the photos) and... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for taking the time to review our hotel. I will pass on your kind comments to Emma who will be pleased with the feedback. We look forward to seeing you again soon. Kind Regards Maxine Walsh More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I visited recently and the moment I arrived the receptionist was extremely lovely bringing me coffee while I waited for the rest of the party to arrive, I have to mention she was much nicer than the other one that turned up later . We opted to have spa treatments which I hear are not fully part of the hotel... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Thank you for review. I am very glad you enjoyed the evening and we would love to welcome you back in the future. I will pass on your comments to the staff. Positive feedback helps with boosting morale and confidence. I will pass on your comments to the kitchen about the rather long wait for sandwiches. Kind Regards Maxine Walsh More 

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