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All 10 Burnley hotels

BEST WESTERN Oaks Hotel & Leisure Club

3.0 of 5 Hotel   |   Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
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61%
Ranked #5 of 10 hotels in Burnley
A recent review
4 of 5 stars reviewed 3 days ago
Patrick D burnley, United Kingdom
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  • Reviews (228)
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228 people have reviewed this hotel

Traveler rating
    77
    61
    45
    26
    19
See reviews for
56
58
13
48
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
burnley, United Kingdom
1 review
4 of 5 stars Reviewed 3 days ago NEW

well decorated hotel, staff very very friendly, clean and food excellent for evening meal as well as breakfast.. staff helpful and caring rooms very clean as were all other areas of the hotel. was unable to arrange a dinner time as was going out but they arranged a special sitting for me and my son

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Rossendale, United Kingdom
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for our anniversary. We got married in the sister hotel Higher Trapp 5 years before and this hotel definately does not match up to that. The inside of the hotel was lovely but the area it is in is rough. The receptionist could not do enough for us and was really freindly. The spa and pool were... More

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your review. I was happy to hear that your stay was a pleasant one. I will share your kind words with the receptionist on duty. We have actually ordered a new bed for the room you stayed in which should be with us in the near future. Yours sincerely David Martin General Manager More

Stafford
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Dirty stained sheets Mouldy bathroom Awful breakfast In bad state of repair Tardis of corridors and stairs no Lift Not nice area The receptionist however did everything in her power to rectify issues and clearly looked embarrassed.

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. I was disappointed that you experienced some problems. I will address your areas of concern with the housekeeping team. I will also share your feedback with regards to breakfast. The hotel is a listed building which unfortunately means we cannot have a lift. Once again thank you... More

Newcastle-under-Lyme, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is beautiful, period in design and very plush. We stayed here on Friday 8th August during a 3 day tour of the Dales. BUT, the surrounding area is dismal that bad that when we decided to go out for a walk we turned back and got our car which we immediately locked ourselves in! The hotel restaurant was... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your feedback from your recent stay. I was pleased that on the whole your experience was a positive one. I hope to welcome you back again in the future. Yours sincerely David Martin General Manager More

Milton Keynes, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Was working in Burnley for three days, so stayed here. Excellent decision, easy to find, easy to park, Decent room, Good food in the bar (although beer selection limited). Very pleasant staff. No downside I could see.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your kind review. It's great to hear such positive feedback. I hope to welcome you back again in the future. Yours sincerely David Martin General Manager More

Romford, United Kingdom
Top Contributor
95 reviews 95 reviews
28 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight on a Saturday. There was a wedding taking place in the hotel but we were undisturbed by it and had a lovely restful sleep. Our room was spacious and comfortable. It had a great big wall mounted TV with lots of channels, modern bright bathroom with a lovely powerful shower and a showergel/shampoo dispenser so no fiddling... More

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BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your insightful and pleasant review. I was very happy to hear you had such a pleasant stay. I look forward to your next visit. Yours sincerely David Martin General Manager More

Brossard, Canada
2 reviews
4 of 5 stars Reviewed 1 week ago

We stayed four nights at the Oaks with our kids in July 2014. The hotel is very beautiful. The breakfast is very good, personalised, delicious, in a beautiful room and with very nice and friendly staff. The rooms are spacious (we had two). The pool is nice and warm and part of a leisure club so people from outside who... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your review from your recent stay. I was pleased that on the whole your experience was a positive one. I will discuss your feedback with regards to the cleanliness with my housekeeping team so we can avoid future occurrences. I hope to welcome you back in the future. Yours sincerely David Martin General Manager More

Leighton Buzzard, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Having stayed twice now in the last 12 months, once with partner and recently solo, I have enjoyed staying at this hotel and would choose for every visit, easy to locate, handy for the town, magnificent building, excellent customer service, always had an excellent nights sleep here

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your pleasant review. It's great to hear we are your hotel of choice in the area. I look forward to your next visit. Yours sincerely David Martin General Manager More

Brighton, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night on a business trip. There are many hotels to choose from within a 30 minute catchment, providing a clean & functional bed for the night at better rates, but I paid the £99 because it offered a pool & spa at the end of my 300 mile day. The friendly & efficient staff service is the true... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us. I was disappointed that your stay did not meet with expectations. Please allow me to express my sincere apologies. I will be reviewing all the issues you raised with the team so that we can make improvements moving forwards. It was positive to hear that the customer service within... More

Burnley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

The Balmoral room was booked for a wake. The room was perfect for a private function, the buffet excellent and the staff extremely accommodating and respectful of the event. Donna the event organiser was caring and very understanding in helping with our needs. I can't recommend this venue highly enough, a beautiful building full of character, excellent food and wonderful... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for taking the time to share your experience with us. I was very happy to hear that everything was handled well and that the team could help. I will share your feedback with Donna and the team. Yours sincerely David Martin General Manager More

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Additional Information about BEST WESTERN Oaks Hotel & Leisure Club

Address: Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
Phone Number:
Location: United Kingdom > England > Lancashire > Burnley
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Oaks Hotel & Leisure Club 3*
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Also Known As:
BEST WESTERN Oaks Hotel & Leisure Club Burnley, Lancashire

96 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Burnley
Hotel Class
Official Description (provided by the hotel)
Once the private home of a wealthy local merchant, The Oaks Hotel has been restored preserving the grand feel of a bygone era. The lounge area is dominated by a 25ft high stained glass window depicting the story of Abraham Althams life and work in the Burnley Area. ... more   less 
Number of rooms
51

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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