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All 10 Burnley hotels

BEST WESTERN Oaks Hotel & Leisure Club

3.0 of 5 Hotel   |   Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
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61%
Ranked #5 of 10 hotels in Burnley
A recent review
4 of 5 stars reviewed 3 days ago
A J burnley, United Kingdom
  • Overview
  • Reviews (215)
  • Photos (96)
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  • Room tips (46)
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215 people have reviewed this hotel

Traveler rating
    73
    57
    43
    23
    19
See reviews for
52
55
11
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Italian first
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English first
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If I'd written this half way through my visit, I'd have given a full 5 stars. The meal we had Friday evening was excellent and the service just right. We woke Saturday morning refreshed and very positive. Lovely old building, clean and the facilities good. I note some reviews complain about the maze of corridors, but my children thought it... More

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your informative and pleasant review. I was happy that on the whole you enjoyed your stay and would return again in the future. I will look to work on the points you raised with the team. Once again thank you for taking the time to review your stay. Yours sincerely David Martin General Manager More

Scunthorpe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on Saturday 12th July. Everything was lovely the room was spotless and very comfortable (executive suite room 102) The wedding was fantastic everything went very smoothly and the meal was delicious and hot. I personally can't fault the place the grounds are lovely and the staff worked very hard and was so friendly. I would definitely stay here... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for the lovely review from your recent stay and wedding that you attended. I am delighted you would recommend us as a venue. I will share your feedback with the team. I look forward to your next visit. Yours sincerely David Martin General Manager More

Rossendale, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a lovely stay for a party night def worth the money lovely comfy room!! All the staff work so hard! Would recommend lv dap excellent massage!! Olivia was Very professional! Spa facilities were great would come back for another party night

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your kind review. I was really pleased to hear you enjoyed the event night you attended. I hope to see you again soon. Yours sincerely David Martin General Manager More

Nutfield, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Having stayed at the Oaks many times over the last 30 years i was bitterly disappointed with the way it looked so sad and run down. The room I stayed in was fine and the staff were lovely but would someone please give it a good clean and bring it back to being a really lovely place to stay! The... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your review. It is however disappointing to hear such feedback. I have discussed your feedback with both the housekeeping team and our groundsman. It is vital that we keep the hotel looking as clean and sharp as possible at all times. My apologies if it wasn't on your last visit. I do hope you will... More

Stourbridge
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Both reception and restaurant staff were very friendly and helpful. Access to the rooms is somewhat of a well directed maze. Noise from the wedding reception room was a little intrusive til late but I could live with it. The room was spacious and clean. The restaurant was good quality with very helpful and friendly waiter. The reception staff even... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay. It's lovely to hear such positive words about the team. I will be sure to pass on your feedback. I look forward to welcoming you again in the future. Yours sincerely David Martin General Manager More

Kendal, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On arrival at the Oaks for a weekend break/wedding, very impressed with the the original house which would have been grand in its day ( a gentlemens residence perhaps) and lovely grounds. On reaching our room along a maze of passages and stairs we were found to be at the end of a modern extention - which was ok -... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with regards to your recent stay. I was really pleased that you found the staff to be pleasant and helpful and that on the whole you had a positive stay. It is also great to hear you thought breakfast was very good. All of our rooms do have... More

Burnley Lancashire
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

What can I say except please let me do it all again. Can't fault anything about our wedding day we held at The Oaks. Donna has been there for us throughout the planning of our wedding and the manager David made sure all our expectations of the day were met. Rooms were perfect the bridal suite was amazing, the food... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Suzanne & Craig, Thank you for your lovely review. It's a pleasure to receive such feedback. I will be sharing your comments with team. I look forward to seeing you at The Oaks in the future. Yours sincerely David Martin General Manager More

Accrington
1 review
5 of 5 stars Reviewed 3 weeks ago

We got married here 20th June 2014, and I have to say that they did a fantastic and faultless job on the day. Not once did I have to worry about anything, any issues we had were solved immediately without me even having to think about it! David and Donna were extremely helpful throughout the whole process of planning my... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for such a wonderful review. I am delighted that you found all aspects of your day to be perfect. I will share your kind words with all the team. I look forward to welcoming you back in the future. Yours sincerely David Martin General Manager More

Ely, United Kingdom
1 review
1 of 5 stars Reviewed 4 weeks ago

Never again! Reception area and check in smooth. After walking up the grand staircase I opened the door to hell! Immediately the paintwork and carpets were tired and worn. With each step deeper through the maze of corridors it got worse! After eventually finding my room I entered a 1980's brown and depressing room tinged in yellow! I never could... More

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Guest, Thank you for your review. I was disappointed to hear your stay did not meet with your expectations. Please allow me to express my sincere apologies. I will take your feedback on board and discuss with the team so we can make improvements. Yours sincerely David Martin General Manager More

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Additional Information about BEST WESTERN Oaks Hotel & Leisure Club

Address: Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
Phone Number:
Location: United Kingdom > England > Lancashire > Burnley
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Oaks Hotel & Leisure Club 3*
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Also Known As:
BEST WESTERN Oaks Hotel & Leisure Club Burnley, Lancashire

96 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Once the private home of a wealthy local merchant, The Oaks Hotel has been restored preserving the grand feel of a bygone era. The lounge area is dominated by a 25ft high stained glass window depicting the story of Abraham Althams life and work in the Burnley Area. ... more   less 
Number of rooms
51

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