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BEST WESTERN Oaks Hotel & Leisure Club

3.0 of 5
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Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
BEST WESTERN Oaks Hotel & Leisure Club
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Ranked #4 of 10 Hotels in Burnley
A recent review
5 of 5 stars reviewed yesterday
Mehmet1234London London
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293 reviews from our community

Traveler rating
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    57
    29
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
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    (76)
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London
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

As part of our wedding preparations, we needed a venue (at short notice!) which could accommodate c50 people for a wedding related ceremony, with overnight accommodation for some guests. Following confirmation of availability, the staff were extremely accommodating and all preparations were made very quickly. The Manager, David Martin, was very professional and was able to deal with all our... More 

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1 review
3 of 5 stars Reviewed 2 days ago NEW

All good with the hotel, but don't expect your monies worth with the breakfast. Lukewarm doesn't cut it and with the price of £10 each, it's not worth it. With only 1 sausage and 2 dried bits of bacon and everything else small in portion size, go down Burnley and go to a greasy café better value and service. The... More 

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Rochdale, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

i had a 1 night stay at this hotel for a friends wedding i found the staff very helpful, rooms clean, great breakfast in the morning even though it took me a while to find my room on occasion .... well done to all staff at the oaks

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lanchashire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

we recently stayed over at the oaks due to attending a party in colne, this was the cheapest and best looking hotel we found therefore we booked in ! Location is great and the hotel itself looks great on the outside. The service we received from reception was friendly and informative too ! Unfortunately or room was very very dated... More 

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BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Rob T, I am pleased that you found the hotel clean and staff friendly. Please accept my apologies if you found some issues in the room and with noise in the hotel. I will look into the matters you have raised with the team to see if we can make some improvements. Kind Regards David Martin General Manager More 

Camelford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Whenever I have to visit Burnley to see my Mother I always stay at this hotel. Its not the easiest place to stay as the rooms are a route march from Reception. However, two visits ago I chose one of the Pendle view rooms. Not too far from reception but a higher price than normal. I telephoned the Hotel late... More 

Was this review helpful? Yes 1
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Alan P, Thank you for your feedback. I am sorry if you encountered some issues. Our rates do change day to day depending on the level of business as is the same with most hotels. I am sorry if this wasn't communicated to you. We embrace our guests use of online feedback both good and bad as it helps... More 

Shipley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had a one night stay at this hotel and could not have been made more welcome. The hotel main rooms are such a surprise but even they are surpassed by the wonderful staff. We had a very nice meal on the Saturday evening and a lovely breakfast We took advantage of the leasure facilities a very enjoyable stay

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BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Lynda T, I am delighted the team made you feel so welcome and helped ensure you enjoyed your stay. I look forward to your next visit. Kind Regards David Martin General Manager More 

St. Albans, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed with my son on Friday 13th March. The main house Reception area is impressive and the rooms clean. The breakfast includes a hearty Lancashire full-breakfast and the choice is very good. Unfortunately the electricity 'tripped' in the room I was in when I switched the bathroom light on. However, staff resolved this immediately, effectively and with courteousness. I... More 

Review collected in partnership with Best Western GB

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BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Catherine W, I am pleased you enjoyed your stay and in particular the breakfast and the clean rooms. It also good to know that the team dealt with electricity issue quickly and professionally. I hope to welcome you back again soon. David Martin General Manager More 

Rushden, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I spent a couple of nights here and found the hotel to be of great value and extremely friendly staff. They were always very polite and helpful and we would not hesitate to return in the future. Breakfast on our first morning (Saturday) was waitress service and the full English breakfast was excellent. Sunday consisted of a... More 

Was this review helpful? Yes 1
BWOaks, Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Chris H, Thank you for taking the time to leave feedback on your recent stay at BEST WESTERN Oaks Hotel, I was glad to read you and your wife enjoyed your recent stay with us, due to the nature of the building and our Grade Two listed status we don't have a lift, however we do have ground floor... More 

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Spent this weekend at the oaks hotel, rooms lovely and clean. Lovely setting and the staff especially Jess on reception were very polite and welcoming. Would definately stay here again, and would recommend for everyone. Definately recommend to my friends and family.

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BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Marie S, I am delighted you enjoyed your break away and would recommend us highly. I will share your feedback with the team and in particular Jess. I look forward to your next visit. Kind Regards David Martin General Manager More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my wife had our wedding day here and we loved every minute of it! It's a great venue and the hotel staff are really helpful and polite. It offers a great selection of facilities! I stayed here for two nights in two different rooms and both we're clean and tidy. I would defiantly recommend The Oaks Hotel

Was this review helpful? Yes
BWOaks, Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Josh, Thank you for taking the time to leave a review on Trip Advisor about your wedding and stay at BEST WESTERN Oaks Hotel, we are glad to hear you loved your big day and stay with us. We look forward to welcoming you back to the hotel in the near future. Kind Regards, Dan Balshaw Assistant Manager More 

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