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BEST WESTERN Oaks Hotel & Leisure Club

3.0 of 5
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Colne Road | Reedley, Burnley BB10 2LF, England (Formerly Oaks Hotel and Leisure Club)
BEST WESTERN Oaks Hotel & Leisure Club
Best prices for: 1 room 1 guest
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Ranked #3 of 10 Hotels in Burnley
A recent review
5 of 5 stars reviewed 4 days ago
Robert P Stevenage, United Kingdom
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303 reviews from our community

Traveler rating
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    57
    29
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Italian first
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  • All months
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Liverpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here in March on a 2 night voucher deal. All staff extremely friendly and helpful. Deal included a 2 course meal in the restaurant, which was fine, but nothing to write home about. Waiting on staff - the one who served us at least - seemed a bit unsure of what they were doing (possibly new) and we had... More 

Was this review helpful? Yes
BWOaks, Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Helen C, Thank you for your feeback on your recent stay at BEST WESTERN Oaks Hotel and Leisure Club, I will pass your feedback on to the relevent departments and we hope we can welcome you back when you are next in the area. Kind Regards, Dan Balshaw Assistant Manager More 

Carlisle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here as a present from my children.Everything was as we expected.Very friendly and helpful staff especially Emma and Gareth who went out of their way to make our stay a pleasant experience.Joined in with one of the themed nights which was a laugh.Breakfast was beautiful could not fault it.Drinks in the bar quite expensive(but on a par with other... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Janet E, I am delighted you enjoyed your stay. I will pass on your feedback to Gareth and Emma who ill be happy to know they enhanced your stay. Great to see you enjoyed our breakfast offering. I hope to welcome you back soon. Kind Regards David Martin General Manager More 

lincolnshire
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed over Easter weekend and found the Hotel to have some character which can be lacking in modern hotels. Arrived on good Friday and unfortunately had to make our way to reception and rooms through a wedding party. Little bit tricky as they were taking photos etc on the stairs so took some time to get to rooms. the hotel... More 

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear paquito54, Thank you for your review. I am pleased you enjoyed your Easter break with us. Please accept my apologies that restaurant service was slow. It is a separate team looking after our restaurant guests and wedding guests. I will be discussing your feedback with them so we can make improvements. I am happy the breakfast on offer set... More 

Bedford, United Kingdom
Top Contributor
144 reviews 144 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was clean although a little basic the building is really nice and the pool and fitness area is really nice too. The staff are really helpful and friendly and the breakfast is great. I would stay again if in the area.

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear PageBedford, Thank you for taking the time to review your stay. I am pleased you enjoyed all aspects of the stay. I hope to welcome you back again soon. Kind Regards David Martin General Manager More 

Burnley
Reviewer
4 reviews 4 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Wish I could have stayed longer stuff very good food 🍲 excellent value. Gym pool sauna stuff excellent in gym too sky TV in waiting area excellent chill out area too tea,coffee too. Only stayed 3 days. Nice gardens too

Was this review helpful? Yes 1
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Grimps2014, Thank you for taking the time to share your feedback. I am delighted you had a great stay and that you found it great value. I look forward to your next visit. Kind Regards David Martin General Manager More 

lancashire
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely amazing wedding from the very start to the very end. Nothing was to much trouble at all. A big Thankyou to Donna and dan, all the bar staff, waiters etc Food was beautiful and the night time supper was one of the best I have ever been to. Would recommend this hotel to anyone. Stunning rooms to hold any... More 

Was this review helpful? Yes 2
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear lisa c, Thank you for taking the time to review the wedding you attended. I am delighted to hear that Donna, Dana and team helped the special day such a success. I will be sure to share your feedback to all involved. I hope we can welcome you back again in the near future. Kind Regards David Martin General... More 

Newtown, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

It was a pleasure sleeping in that hotel no noise at night and comfortable beds. I had the pleasure of staying there for two night and I wish I had used the gym and swimming pool but we were up visiting family.

Was this review helpful? Yes
BWOaks, General Manager at BEST WESTERN Oaks Hotel & Leisure Club, responded to this review

Dear Jude J, I am delighted you had such a peaceful stay. Hopefully you can visit again and make use of the pool and the gym in the near future. Kind Regards David Martin General Manager More 

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