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Travelodge Burnley

Certificate of Excellence
A671/A679, Cavalry Barracks | Barracks Road, Burnley BB11 4AS, England
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Travelodge Burnley
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Travelodge Burnley
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46 reviews from our community

Traveler rating
    26
    13
    0
    4
    3
See reviews for
18
16
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (14)
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    (13)
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.Bodmin
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for one night in May and was delighted by the service. First time I have stayed here and got off to a great start! Greeted by Hayley, the manager, who truly understands what customer service is all about. Took a great deal of trouble telling me about the hotel, area, etc. Rooms were to a great standard and... More 

Was this review helpful? Yes 1
Portsmouth
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here when visiting family in the area. This hotel is basic, cheap but comfortable. The staff however are amazing, nothing too much trouble, always a warm welcome. Great stay. Thanks to all again.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2015

Stayed here a few times..can't complain the service is always great and the stay is cosy and comfortable, the receptionist are very welcoming there is a restaurant across from the hotel which serves great food..I would recommend staying here.

Was this review helpful? Yes 1
UK
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 5, 2015

Excellent from check in. The provision of travel directions and a dinner recommendation in the time it took to get the bags to the room. Refreshed travelodge room which is not as dark as the old style. Quiet room. Friendly service.

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2015

We booked here at a dsicounted rate and having stayed on travelodges before we knew what to expect. The room was clean, beds comfortable and shower warm. All we really expect from a budget hotel. The staff at Burnley however made this Travelodge something different. Friendly, helpful and polite. We returned from a family wedding late with a very tired... More 

Was this review helpful? Yes 2
Darwen, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 9, 2015

My daughter and I stayed here for one night. The room was clean and tidy. We thought the reception staff were very friendly and informative. We ran out of milk and tea bags and the staff gave us replacements without any charge. The towels and bed linen were of a good standard. For the price you pay it is good... More 

Review collected in partnership with Travelodge

Was this review helpful? Yes 4
Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 8, 2015

Travel lodge provided us with everything we needed and more. The staff were particularly helpful and cheerful. We were made very welcome and our stay for 2 nights was very comfortable. Staff were only too happy to help providing local knowledge and even arranged transport for us. Very very satisfied customers.

Review collected in partnership with Travelodge

Was this review helpful? Yes 3
Telford, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 8, 2015

A pube in the bathroom, dirty tiles, stained carpet, dusty lightfittings and an uncomfortable bed. The whole place needs a proper refit, channging the bedding does not constitute a refit Travelodge. Best part of the stay was the breakfast at the cafe across the carpark.

Review collected in partnership with Travelodge

Was this review helpful? Yes
TravelodgeUK, Niki from the Social Media team at Travelodge Burnley, responded to this review

Thank you for your review. We’re truly sorry to learn of that your room was not cleaned to a high level of cleanliness as we pride ourselves in delivering this exceptionally well to every customer every day. Feedback like yours is important to us and will be used to improve our service. More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2015 via mobile

Well to start I travelled 300 miles from Cornwall here to buy a car...The car broke down the garage wanted nothing to do with it ( scam artists taking them to court)so I ended up staying here for the night while I tryed sort out how to get my broken car back to cornwall. Thank god the staff are so... More 

Was this review helpful? Yes 3
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 4, 2015 via mobile

This Travelodge is clean, conveniently located, and the staff were terrific. They are the most helpful that I have ever come across at a Travelodge. I had a great week staying there and look forward to staying there again. The Travelodge is located close to Burnley Barracks station. Manchester Road station is also walkable.

Was this review helpful? Yes 2
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