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Travelodge Burnley

Certificate of Excellence
A671/A679, Cavalry Barracks | Barracks Road, Burnley BB11 4AS, England
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1 room 1 adult
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Travelodge Burnley
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66 Reviews from our TripAdvisor Community

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salisbury
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The location of the hotel was perfect for one night and the location we needed to be. Katie was on duty when we checked in and couldn't have been more welcoming and helpful. Wouldn't hesitate to stay here again as it's great value for money, no frills - but I only needed a room and bathroom! Only slight negative for... More 

Review collected in partnership with Travelodge

Helpful?
Thank Iluv2travelSalisbury
Kingston upon Thames, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Burnley Travelodge was clean, comfortable and the staff were really helpful. Only down side was the restaurant Kenaks which was on the same site. I would not recommend. It had a limited menu, was over priced, service very poor and generally not what we are used to when at Travelodges where previously we have been able to get a... More 

Review collected in partnership with Travelodge

Helpful?
Thank janc497
Abingdon, United Kingdom
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last minute booking for a business trip, booked at 4pm online and arrived at 10pm. They were expecting us and all was good. On arriving at our room the sofa bed had not been made up, but when we went downstairs to reception this was quickly amended. It was explained that our booking was made after all the rooms had... More 

Helpful?
Thank Ab_Paul1
Crediton, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

This Travel Lodge felt old and tired. The room whilst clean and tidy looked well used and, well tired is the only way to explain it. The sheets on the bed had been washed so many time there was a big patch on mine which was pretty naff.

Review collected in partnership with Travelodge

Helpful?
Thank 127colinw
TravelodgeUK, Charlotte from the Social Media Team at Travelodge Burnley, responded to this review

Thank you for taking the time to share your experience with us. We are happy to learn you were pleased with the Hotels location, however we are sorry to hear of the issues that impacted your stay. Your feedback is invaluable to us and I can confirm this will be used to improve the service we offer. We would like... More 

UK
Level Contributor
225 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
5 of 5 stars Reviewed January 1, 2016

The check-in was very efficient, and the lady on reception (I think she was called Connie) handed me an A4 sheet with useful details such as nearby pubs and eateries. About half an hour after I had checked in, Connie knocked on my door to see if everything was alright. The room was clean, but there was a minor problem... More 

Helpful?
Thank Y Bwchan
London
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed December 28, 2015

How anyone is giving this hotel good reviews I will never know. We arrived, having booked two family rooms, to be greeted by friendly staff who unfortunately didn't really seem that knowledgable and who professed to know nothing about our booking. We were given two double rooms, not what we'd paid for, so we had to go back to reception... More 

Helpful?
Thank BOOltd
Dolwyddelan, United Kingdom
1 review
5 of 5 stars Reviewed December 14, 2015

This travelodge was quiet clean and comfortable. We had a young sick child and the staff could not have been more helpful. We had extra towels and bedding and nothing was too much trouble. All the staff were approachable and friendly.

Review collected in partnership with Travelodge

Helpful?
Thank Lorraine B
Alicante, Spain
Level Contributor
66 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed November 18, 2015

Third time at Burnley Travelodge. Very basic but comfortable, spotlessly clean and welcoming. Staff here are very friendly and always have a smile. A lot of the big chains could learn a lot from Travelodge staff in my view. Excellent value for money and a good night's sleep!

Review collected in partnership with Travelodge

Helpful?
1 Thank Vivienne M
lancs
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 25, 2015 via mobile

Very pleasant stay. Helpful, friendly staff on reception. Info given on local area. Loaned us plates & cutlery. Suited us well as travelled with our dog. Would stay again when in the area. Rooms decent size. Comfy beds. Would recommend to others.

Helpful?
1 Thank hellybelly
West Yorkshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 15, 2015

This was the first time i have stayed in a hotel and it smelt of damp. It was a horrible off putting smell and window had to be kept open !! Never again will i be booking Burnley Travelodge. It really is in need of urgent refurbishment !!!

Review collected in partnership with Travelodge

Helpful?
Thank kayram30
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