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Holiday Inn Express Burnley

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55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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Holiday Inn Express Burnley
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319 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pentrefelin, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed in the holiday inn in Burnley last weekend and we can thoroughly recommend it as for a budget hotel it is extremely good value. The room and the general facilities were fantastic,while the choice of cooked breakfast was slightly limited the cereals and fruit selection made up for this and the room rate was only one pound more... More 

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Croydon, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a short visit to Burnley to see family. The hotel was in a good location, fairly central. The rooms were nice, clean & in good condition. Comfortable beds. We particularly enjoyed the bathroom where you could close the door to the whole bathroom area, or use the same door to just close the toilet section off... More 

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London
Top Contributor
138 reviews 138 reviews
47 hotel reviews
103 helpful votes 103 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently located just off Junction 10 of the M65 not far from centre of Burnley, there is a large car park - no charge. All the staff that we encountered -during our three days there - were friendly and efficient. The room, the bar and restaurant are pretty much the same as other HIXs that I have... More 

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Edinburgh, Scotland, United Kingdom
Top Contributor
123 reviews 123 reviews
123 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

I visited this Express at the start of June, this was my second visit the last was about two years ago. It's situated just off the motorway and is about ten/fifteen minutes walk into town. There is a large car park which is free. At check-in I was greeted immediately and was checked in quickly with a room on the... More 

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Edinburgh, Scotland, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Really friendly staff - very accommodating for our family. Ideal for dog walks along the canal. Good convenient location - accommodation the standard you expect from holiday inn. All in all pretty good.

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Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst hotel breakfast I've ever experienced. Disorganised chaos. No plates, no forks, no glasses..had to ask for each item. Only things for veggies to eat were toast, beans and scrambled egg. No tomatoes, no mushrooms, no veggie sausage, no hash browns, no fried egg, nothing. Tried to get an espresso from the coffee machine , message flashed up "no drink".... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear dondon_10, We appreciate that you took the time to review our hotel. I am sincerely sorry that the breakfast did not live up to your expectations. Please be assured that all your comments will be looked into. in connection, I have sent you a private message to obtain additional detail regarding your experience. All of our reviews are evaluated... More 

1 review
4 of 5 stars Reviewed May 27, 2015

Booked two nights last minute on bank holiday weekend as nothing else was available. I'm quite glad really as this hotel is very clean with great staff. Good rooms, nice bar the only negatives are the sofa bed in the family room wasn't very comfy and breakfast time was very busy although there were warnings it would be busy at... More 

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MK
Top Contributor
50 reviews 50 reviews
29 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 22, 2015

I've stayed here before, but the whole experience this time around left me very underwhelmed. Start positive though, and there is plenty of car parking, and it is free. The bar area is light and bright. The staff are polite and diligent. The rooms I have a problem with, and the split between those rooms facing the M65 motorway, and... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Good morning Thank you for posting a review and I am really sorry you did not enjoy your stay. Express is a limited brand although we do offer far more facilities than some with free wifi modern fresh rooms although with high powered showers, sadly no baths. We do have a restaurant with a selection of seasonal dishes. Breakfast is... More 

Southampton, United Kingdom
Senior Contributor
39 reviews 39 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 19, 2015 via mobile

I have stayed at loads of Holiday Inns, and Express's, but this is one I really enjoy. I like the location, canalside walks, motorway access. I like the modern design. But the efficiency and friendliness of the staff make the stay memorable. From the maintenence guy, the ladies servicing the rooms, the breakfast staff and reception, they all have a... More 

Was this review helpful? Yes 1
Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for the response, I will ensure it is circulated to the team. We are really proud of this award winning hotel and team. We will continue to strive to deliver great service. Your feedback makes this easier Kind regards More 

Peterborough
Top Contributor
54 reviews 54 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 11, 2015

Decided to book this hotel for one night. There is plenty of car parking, check in / out was fairly efficient. Our room was very nice. Everything you need / expect from a hotel. Bed was very comfortable and enjoyed a good nights sleep. Breakfast is buffet style and was reasonable. During our stay, at times, the demand from customers... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for your review. I a pleased you enjoyed your stay More 

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