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Holiday Inn Express Burnley

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55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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Holiday Inn Express Burnley
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Holiday Inn Express Burnley
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312 reviews from our community

Traveler rating
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    64
    18
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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MK
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed yesterday NEW

I've stayed here before, but the whole experience this time around left me very underwhelmed. Start positive though, and there is plenty of car parking, and it is free. The bar area is light and bright. The staff are polite and diligent. The rooms I have a problem with, and the split between those rooms facing the M65 motorway, and... More 

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Southampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed at loads of Holiday Inns, and Express's, but this is one I really enjoy. I like the location, canalside walks, motorway access. I like the modern design. But the efficiency and friendliness of the staff make the stay memorable. From the maintenence guy, the ladies servicing the rooms, the breakfast staff and reception, they all have a... More 

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Peterborough
Top Contributor
52 reviews 52 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Decided to book this hotel for one night. There is plenty of car parking, check in / out was fairly efficient. Our room was very nice. Everything you need / expect from a hotel. Bed was very comfortable and enjoyed a good nights sleep. Breakfast is buffet style and was reasonable. During our stay, at times, the demand from customers... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for your review. I a pleased you enjoyed your stay More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel recently whilst visiting the area for a family wedding. Couldn't ask for any more really. Great price, pleasant staff, clean room, comfortable bed, free wifi and free buffet breakfast. I would stay here again if visiting the Burnley again.

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for your review, whilst visiting family please contact us direct for the best available rates and offers We hope to see you again soon More 

Cardiff
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My son and I stayed in this hotel last weekend for the football and to visit relatives. Very promising on arrival with a good reception, loads of car parking, basic but clean and comfortable rooms and a pleasant bar for a drink before the game. The hotel is well located near the motorway junction but with the Leeds/Liverpool canal running... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for posting the review. I am really sorry to hear of your experience with breakfast. This is not the service we would want anyone to receive and whilst I was not in the hotel on that morning I will certainly investigate what happened. Thank you for highlighting this and please accept my apologies More 

swansea
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here with a group of mates to watch the football. Check inn smooth enough, very helpful & hardworking staff. Bar prices very reasonable, everyone enjoyed breakfast but nightlife in the area I'm not so sure, we must have gone to the wrong part of town. Still we'd all stay here again.

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for your review, hope your team played well, whilst we can not help much with the night life we hope we can welcome you back when Burnley re-enter the Premier More 

London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 15, 2015

We visit this hotel regularly when visiting family up North. The service remains excellent and always accommodating. We took our dog this time and they didn't charge us. Breakfast has improved from before (although it was good then) and we had a late check out. Speedy service - lovely friendly staff and very cheap rates. Highly recommend his hotel for... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

We are pleased you continue to enjoy your stay and dogs are welcome Please contact us directly when visiting family again as we do quite often have special rates for families visiting relatives in the area. More 

Southampton, United Kingdom
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed April 13, 2015 via mobile

Stayed a few nights here to explore local, and then onwards to The Lakes. The Hotel is adjacent to the Leeds / Liverpool Canal, so great walks for our Collie. Also a short drive to Pendleton Hill. Typical Holiday Inn.Clean,friendly, good breakfast. What more do you want?? Nice malts in the bar too.

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

The hotel is exactly half way from Liverpool to Leeds on the canal and very close to the straight mile, a rare thing to find on a canal. We like to welcome collies and our MD is partial to a nice malt so we always have one or too in stock. Thank you for your review and I do hope... More 

Workington, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed April 11, 2015

We have spent a few nights regularly at the Holiday Inn Express in Burnley and although we will stay again as the staff are great and the rooms clean we were very disspointed during our last stay that the food was not as good as previously. It was very expensive for a basic bar menu.

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear BLayfield, Thank you for taking the time to post your comments and for staying with us again. I'm glad to hear you were satisfied with the level of cleanliness and found our hotel staff to be great and accommodating. We're proud of our staff. On the other hand, we are sorry to hear that during this occasion the food... More 

Shaw, United Kingdom
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 11, 2015

Stayed here yet again lovely comfy beds huge car park right outside the hotel with free parking in a great location next to the motorway and 5 minutes from the centre of Burnley. The hotel was full of Christmas party revelers and I must compliment the staff on keeping the hotel running and drunken fools in control. The rooms are... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Hi you had me confused for a minute, I though Christmas had come around early for a moment. Thank you for your review I am pleased you enjoyed you stay and hope that we will be able to welcome you back before Christmas More 

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