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Holiday Inn Express Burnley

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55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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Holiday Inn Express Burnley
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Holiday Inn Express Burnley
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308 reviews from our community

Traveler rating
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    114
    63
    18
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

My son and I stayed in this hotel last weekend for the football and to visit relatives. Very promising on arrival with a good reception, loads of car parking, basic but clean and comfortable rooms and a pleasant bar for a drink before the game. The hotel is well located near the motorway junction but with the Leeds/Liverpool canal running... More 

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Kerian B, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for posting the review. I am really sorry to hear of your experience with breakfast. This is not the service we would want anyone to receive and whilst I was not in the hotel on that morning I will certainly investigate what happened. Thank you for highlighting this and please accept my apologies More 

swansea
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with a group of mates to watch the football. Check inn smooth enough, very helpful & hardworking staff. Bar prices very reasonable, everyone enjoyed breakfast but nightlife in the area I'm not so sure, we must have gone to the wrong part of town. Still we'd all stay here again.

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London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visit this hotel regularly when visiting family up North. The service remains excellent and always accommodating. We took our dog this time and they didn't charge us. Breakfast has improved from before (although it was good then) and we had a late check out. Speedy service - lovely friendly staff and very cheap rates. Highly recommend his hotel for... More 

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Southampton, United Kingdom
Senior Contributor
25 reviews 25 reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed a few nights here to explore local, and then onwards to The Lakes. The Hotel is adjacent to the Leeds / Liverpool Canal, so great walks for our Collie. Also a short drive to Pendleton Hill. Typical Holiday Inn.Clean,friendly, good breakfast. What more do you want?? Nice malts in the bar too.

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Workington, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have spent a few nights regularly at the Holiday Inn Express in Burnley and although we will stay again as the staff are great and the rooms clean we were very disspointed during our last stay that the food was not as good as previously. It was very expensive for a basic bar menu.

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear BLayfield, Thank you for taking the time to post your comments and for staying with us again. I'm glad to hear you were satisfied with the level of cleanliness and found our hotel staff to be great and accommodating. We're proud of our staff. On the other hand, we are sorry to hear that during this occasion the food... More 

Shaw, United Kingdom
Senior Reviewer
10 reviews 10 reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here yet again lovely comfy beds huge car park right outside the hotel with free parking in a great location next to the motorway and 5 minutes from the centre of Burnley. The hotel was full of Christmas party revelers and I must compliment the staff on keeping the hotel running and drunken fools in control. The rooms are... More 

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Bournemouth, United Kingdom
Top Contributor
96 reviews 96 reviews
45 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Although on the outskirts and in the middle of a new housing estate the hotel is a twenty minute walk to the town centre.On the occasion we stayed the weather was good and we were able to walk along the canal from the hotel which was pleasant enough.The rooms are standard budget hotel fare and very clean.The hotel is modern... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear john b, Thank you for your recent stay with us and reviewing our property. I am very happy that you found the beds comfortable. I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. We hope that you give us a chance to change your perception of our hotel.... More 

Basingstoke, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here midweek on business. Friendly and helpful service, Modern fairly new building with nice clean and suitably equipped rooms. Food options are a bit limited but what I had was surprisingly tasty and hit the spot. Only issue I had was having booked via Hotels.com the descriptions are incorrect on the room types meaning when booking a 'Standard Double'... More 

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Newtown, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was a pleasure sleeping in that hotel no noise at night and comfortable beds. I had the pleasure of staying there for two night and I wish I had used the gym and swimming pool but we were up visiting family.

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Leeds, United Kingdom
Top Contributor
135 reviews 135 reviews
56 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Arrived late to a relatively friendly welcome. I arrived at 9.30pm, just in time to order dinner (finishes at 10pm) but the impression received was that it was an inconvenience me ordering. The room was great. Everything you need, spacious and a comfy bed. Had to leave by 6.45am and hoped to grab breakfast before departing which begins at 6.30am.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear Alan J, Thank you for your recent stay with us and reviewing our property. I'm glad that you found our room pleasing and the bed comfortable. On the other hand, let me apologize for the service you received during your stay, which has not been 100% satisfactory. This is definitely not up to our standards and we are constantly... More 

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