We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express Burnley

Certificate of Excellence
Hotel website
Hotel deals
55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Burnley
Professional photos View all
Browse nearby
Holiday Inn Express Burnley
Write a Review

298 reviews from our community

Traveler rating
    102
    111
    60
    17
    8
See reviews for
64
72
25
74
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (298)
  • Mar-May only
    (63)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (94)
  • Dec-Feb only
    (64)
All months
Teignmouth
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for three nights whilst visiting family, our room was very clean and spacious. Staff very cheerful apart from one young lady who just would not smile and seemed very unfriendly. But we liked staying here and would stay again, and having breakfast included in the price is a bonus. Overall this is nice place to stay.

Was this review helpful? Yes
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Cludasdulac, Many thanks for taking the time to send us such a lovely review. We really hope to see you again soon. Kind regards, Heather More 

UK
Top Contributor
236 reviews 236 reviews
27 hotel reviews
208 helpful votes 208 helpful votes
2 of 5 stars Reviewed 1 week ago

What a shame I feel I need to write a poor review. Stayed here last weekend in a disabled Room and it was not as I expected the hotel to be following otherwise fine previous stays. Sofa bed had no bedding on arrival and after asking I was informed or may take some time to organise due to a lack... More 

Was this review helpful? Yes
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Lady Bernadette, I am so sorry to hear about the issues you had during your stay here. We pride ourselves in great customer service and am therefore extremely disappointed that we fell below this. The sofa bed should have been ready for your arrival and I have already spoken to the team with regards to this as expecting you... More 

Ardrossan, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Its a Holiday Inn Express. Pleasant enough, clean, very friendly and funny staff on duty when we arrived (thanks guys). On site bar and restaurant were a pleasant and unexpected surprise. Would I use it again? Yes, but not a first choice.

Was this review helpful? Yes
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Moirtaxi, Many thanks for your lovely review, we pride ourselves in great customer service and having a laugh with our guests shows that we enjoy it! We look forward to hopefully welcoming you to the hotel again soon. Kind regards, Heather More 

Yorkshire
Top Contributor
82 reviews 82 reviews
23 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here last Friday night for one night. We felt very welcome. Had a meal when we got there which was value for money. I think what set this place above all other value hotels was its staff. Lovely chap waited on us for our evening meal couldn't do enough. Very young but so polite. When we got back... More 

Was this review helpful? Yes
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Willowbank1959, We would like to thank you for taking the time to write such a lovely review. Like you said, we are perfectly positioned for Burnley and a 15 minute walk gets you to Turf Moor. Free breakfast and wifi is offered at all Holiday Inn Expresses and we find that our guests welcome this. We hope to see... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here to watch Burnley FC as a good price and within walking distance of Turf Moor. For the money you get a decent sized room which was clean and comfortable. Added bonus was free breakfast (limited choice) and free WiFi. A big car park and pleasant staff added to the experience and I would recommend this hotel.

Was this review helpful? Yes
SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Willowbank1959, Many thanks for your lovely review and we hope to welcome you back to the hotel soon. Kind regards, Heather More 

west yorks
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel is extremely clean, fashionable inside and plenty of seating areas to eat or drink. The rooms are fantastic value for money too, again clean and comfy 😃 Whilst staying there I left some valuable earrings in my room, on realising this I rang the hotel and spoke to the Manager Andy, I left my number for him to... More 

Was this review helpful? Yes
SGSM_Burnley, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for the review, Andy is delighted to be recognised. Its always great for the team to receive the positive feedback so thank you it is really appreciated. More 

Glasgow, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 21, 2015

stayed here for one night while working in Burnley the other hotel i was staying in was fully booked for the weekend so had to move here....wish i could have stayed here for the remainder of my stay....... bed was so comfy and the shower was fantastic....room was quite cold though the night even with the heating on...also i was... More 

Was this review helpful? Yes
SGSM_Burnley, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for the review. I am sorry it was not warm enough, we have suffered some technical faults with the heating recently which I appreciate is not ideal. Thankfully all is in good working order now. When staying again lease request a car park facing room, the team will do their best to accommodate your request. Kind regards More 

Wrexham
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 20, 2015

I stayed for three nights this week. The rooms are excellent. Air con, free wifi, comfortable bed. All good. However, like many others, I had a real problem with the breakfast. This was midweek at 7 am. The space for guests to self-serve is tiny and the cabinet containing the hot food is way too small. This morning at 7... More 

Was this review helpful? Yes 2
SGSM_Burnley, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for posting a review. I am sorry you did not enjoy breakfast, The service area is small but at the time the hotel was built the standard was to offer a continental choice. The times have changed and we offer considerably more which I agree makes it a bit of a tight area. On the plus side we... More 

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 10, 2015

Stayed for 1 night over saturday. The hotel was very busy upon check-in and here we encountered our first problem. The IT system decided not to work. This delayed us (and about 15 other travellers) for around 15 minutes. Despite this, I have to commend the receptionist (Jordan I believe) as he handled the situation extremely competantly, keeping customers informed... More 

Was this review helpful? Yes
SGSM_Burnley, General Manager at Holiday Inn Express Burnley, responded to this review

Thank you for posting a review. Jordan has seen the review and as one of the youngest members of the team we are really proud that he does so well. There was a problem with the IT, and as you will appreciate the complexity makes it that we do not always have the solution in house as they systems are... More 

Bognor Regis, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 9, 2015

Stayed for three nights. Was able to book in early after a 300 mile drive, which was great. Room very modern, lacking drawers though, especially if staying a few days. Had evening dinner in restaurant, which in my opinion is too expensive for what you get. There was only a small choice offered. One meal was house pie, chips and... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

38 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
View from room (3)
Viewed
Dining (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Bathroom (1)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (5)
Viewed
Dining (5)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question