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All 10 Burnley hotels

Holiday Inn Express Burnley

3.0 of 5 Hotel   |   55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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Ranked #4 of 10 Hotels in Burnley
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Janet D Hastings, United Kingdom
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258 reviews from our community

Traveler rating
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    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Hastings, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed at this hotel for 2 nights in early September with my husband when we travelled to Burnley for a family occasion. The hotel is exactly what one would expect from a hotel in this chain. It is clean and quiet. The rooms are as expected - clean & comfortable with good bathrooms and free wifi. Breakfast is 'free'... More

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Warrington
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Room and surroundings were everything you would expect from this type of place. What sets it apart is the quality of the staff. Those I had contact with were all friendly, courteous, competent and prepared to go above and beyond the call of duty. Thanks especially to Heather, Sara and Cheesy Chip Alan.

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Leeds, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for just one night but enjoyed the experience, friendly and swift check in, room a reasonable size, modern and clean. Slept quite well though the mattress was hard for me. Breakfast was was of a reasonable quality and the staff on hand helpful and professional. Would go back.

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Tamworth, United Kingdom
Top Contributor
89 reviews 89 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly reception staff. Clean and comfortable room. Free parking. Convenient location. Breakfast included which was nice. Breakfast self service area is small and got very crowded. Overall an enjoyable stay.

Was this review helpful? Yes 1
SGSM_Burnley, Front Office Manager at Holiday Inn Express Burnley, responded to this review

Many thanks for your positive feedback. We pride ourselves on our high standards and it is always nice to hear comments that reflect this. We are glad that you enjoyed your stay and we hope to welcome you back here in the future. More

Stockton-on-Tees, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed one night for the Colne Blues Fest. The room was spotlessly clean. Staff were very efficient and friendly. The buffet breakfast (included in price) very nice! This was the first time I'd stayed at this hotel, but it won't be the last!Really brilliant value for money!!

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SGSM_Burnley, Front Office Manager at Holiday Inn Express Burnley, responded to this review

Many thanks for taking the time to review our stay, it is great to hear such good feedback. We pride ourselves on our standards and it is always nice to know that this is well recieved. Colne Blues Festival is big for us and we enjoy welcoming repeat guests year after year. Thanks again for your comments and we look... More

Ruthin, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed here last night and did not get a good night sleep. the room was quiet , perfectly clean but the beds are so uncomfortable. Breakfast in the morning was a let down. Although staff were polite they could not keep up . Bacon wasn't an option. I had to ask for butter for toast rather than margarine and... More

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SGSM_Burnley, Front Office Manager at Holiday Inn Express Burnley, responded to this review

Many thanks for taking the time to review your stay. I am sorry to learn that breakfast was not up to your standards, all Holiday Inn Express hotels offer breakfast included in the room rate and this is based around a continental selection with added hot options. Unfortunately we are restricted in terms of what we can offer, ie bacon... More

London
Top Contributor
72 reviews 72 reviews
45 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here one Monday night in order to attend the Burnley v Chelsea football match. This match was moved to allow Sky to show it on the Monday night and I noted that the hotel increased its room rates accordingly once the date change of the match had been announced. The hotel is around a 20 minute walk from the... More

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SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear The_Coach55, Many thanks for your review and I am very pleased to hear that on the whole you enjoy your stay. With regards to the breakfast, I am sorry about the coffee machine running out of coffee - I hope that a member of staff dealt with this accordingly. The scrambled egg however is a 100% egg mix so... More

1 review
3 of 5 stars Reviewed 4 weeks ago

i stayed here as part of a coach trip , The room was a nice size but housekeeping a let down , big stain on the carpet next to the bed apart from that the room was nice , staff very friendly even when fire alarm went off at 430 in the morning the staff kept us all informed of... More

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SGSM_Burnley, Front Office Manager at Holiday Inn Express Burnley, responded to this review

Thank you for taking the time to review your stay, we are glad that you enjoyed your trip however we are also sorry to learn that your room was not up to standard, please do feel free to contact us directly should you wish to discuss this in more detail. In relation to breakfast, all Holiday Inn Express hotels offer... More

Durham
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed for one night while visiting family. Lovely hotel, clean rooms and nice free breakfast. Staff helpful even when exceptionally busy they brought us extra tea and coffee. Plenty if parking, stayed in the rooms facing car park away from motorway no noise at all. Will stay again

Was this review helpful? Yes 1
SGSM_Burnley, Front Office Manager at Holiday Inn Express Burnley, responded to this review

Thanks for taking the time to review your stay, it is lovely to hear such great comments. We pride ourselves on our service levels and all our guest feedback plays a vital part in helping us to continually improve. We are glad that you enjoyed our hotel and look forward to welcoming you back here in the future. More

Chorley, United Kingdom
1 review
2 of 5 stars Reviewed August 12, 2014

Hotel was clean staff very nice , pillows well worn, breakfast was an experince , scrambled eggs were green , sausages didnt look cooked , by this time cereal was the safest option and coffee wasn't very nice probably the worst hotel I have stayed in really , apart from the staff being very nice , I am return to... More

Was this review helpful? Yes
SGSM_Burnley, Front Office Manager at Holiday Inn Express Burnley, responded to this review

Thanks for taking the time to review your stay. Please accept our apologies for your disappointment in relation to breakfast. All Holiday Inn Express hotels offer breakfast within the room rate and this is based on a continental selection with added hot options. Unfortunately we are limited in terms of what we can offer with the hot options but hope... More

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Additional Information about Holiday Inn Express Burnley

Address: 55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Phone Number:
Location: United Kingdom > England > Lancashire > Burnley
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Burnley 3*
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Also Known As:
Holiday Inn Express Burnley Hotel Burnley
Holiday Inn Express Burnley Lancashire

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