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Holiday Inn Express Burnley

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55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
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Holiday Inn Express Burnley
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Holiday Inn Express Burnley
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307 reviews from our community

Traveler rating
    105
    114
    62
    18
    8
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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swansea
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here with a group of mates to watch the football. Check inn smooth enough, very helpful & hardworking staff. Bar prices very reasonable, everyone enjoyed breakfast but nightlife in the area I'm not so sure, we must have gone to the wrong part of town. Still we'd all stay here again.

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London, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We visit this hotel regularly when visiting family up North. The service remains excellent and always accommodating. We took our dog this time and they didn't charge us. Breakfast has improved from before (although it was good then) and we had a late check out. Speedy service - lovely friendly staff and very cheap rates. Highly recommend his hotel for... More 

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Southampton, United Kingdom
Senior Contributor
23 reviews 23 reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed a few nights here to explore local, and then onwards to The Lakes. The Hotel is adjacent to the Leeds / Liverpool Canal, so great walks for our Collie. Also a short drive to Pendleton Hill. Typical Holiday Inn.Clean,friendly, good breakfast. What more do you want?? Nice malts in the bar too.

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Workington, United Kingdom
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have spent a few nights regularly at the Holiday Inn Express in Burnley and although we will stay again as the staff are great and the rooms clean we were very disspointed during our last stay that the food was not as good as previously. It was very expensive for a basic bar menu.

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Shaw, United Kingdom
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here yet again lovely comfy beds huge car park right outside the hotel with free parking in a great location next to the motorway and 5 minutes from the centre of Burnley. The hotel was full of Christmas party revelers and I must compliment the staff on keeping the hotel running and drunken fools in control. The rooms are... More 

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Bournemouth, United Kingdom
Top Contributor
96 reviews 96 reviews
45 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although on the outskirts and in the middle of a new housing estate the hotel is a twenty minute walk to the town centre.On the occasion we stayed the weather was good and we were able to walk along the canal from the hotel which was pleasant enough.The rooms are standard budget hotel fare and very clean.The hotel is modern... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear john b, Thank you for your recent stay with us and reviewing our property. I am very happy that you found the beds comfortable. I am truly sorry to hear that the breakfast served during your travel did not live up to your expectations. We hope that you give us a chance to change your perception of our hotel.... More 

Basingstoke, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here midweek on business. Friendly and helpful service, Modern fairly new building with nice clean and suitably equipped rooms. Food options are a bit limited but what I had was surprisingly tasty and hit the spot. Only issue I had was having booked via Hotels.com the descriptions are incorrect on the room types meaning when booking a 'Standard Double'... More 

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Newtown, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

It was a pleasure sleeping in that hotel no noise at night and comfortable beds. I had the pleasure of staying there for two night and I wish I had used the gym and swimming pool but we were up visiting family.

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Leeds, United Kingdom
Top Contributor
135 reviews 135 reviews
56 hotel reviews
58 helpful votes 58 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Arrived late to a relatively friendly welcome. I arrived at 9.30pm, just in time to order dinner (finishes at 10pm) but the impression received was that it was an inconvenience me ordering. The room was great. Everything you need, spacious and a comfy bed. Had to leave by 6.45am and hoped to grab breakfast before departing which begins at 6.30am.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear Alan J, Thank you for your recent stay with us and reviewing our property. I'm glad that you found our room pleasing and the bed comfortable. On the other hand, let me apologize for the service you received during your stay, which has not been 100% satisfactory. This is definitely not up to our standards and we are constantly... More 

Teignmouth
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for three nights whilst visiting family, our room was very clean and spacious. Staff very cheerful apart from one young lady who just would not smile and seemed very unfriendly. But we liked staying here and would stay again, and having breakfast included in the price is a bonus. Overall this is nice place to stay.

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SGSM_Burnley, Manager at Holiday Inn Express Burnley, responded to this review

Dear Cludasdulac, Many thanks for taking the time to send us such a lovely review. We really hope to see you again soon. Kind regards, Heather More 

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