On arrival the reception area looked bright and clean and staff made us feel welcome whilst explaining how to use the facilities and where the changing rooms where located, however on entering the spa area found things completely different, the jets on the jacuzzi didn't work, the infinity pool sounded like it was about to blow up, it was filthy... More

We travelled to the Last Drop for our annual spa day and were completely underwhelmed. Our welcome was decidedly chilly at the hotel reception but when we went to the spa were impressed by the service. Following a drink we changed into our robes and went to the thermal spa for a couple of hours of relaxation. The steam room... More

We booked this hotel at the last minute for a Friday night stay. Despite foul weather outside we arrived to a warm welcome and a very comfortable and spacious room. The bathroom had been renovated relatively recently, and everything worked well. The only negative comment I could make was that the dining room was rather dark with little natural light.

Nice country hotel near the Pennines. Staff are friendly and helpful and service was excellent. Dinner was a bit diss appointing - the fish wasn't all that fresh and the wine had gone off. However, staff were quick to sort things out so not an issue. Breakfast was lovely and the service was very good. Didn't use the health club... More

Visited for Sunday lunch. In spite of the restaurant being nearly empty the service was poor. They did not have all of their wines on their limited list. Presentation of the food was creative and excellent. Four of our party had the roast beef which was recommended by the head waiter and four of us left most of the beef.Puds... More

Stayed three nights with a group of people. The hotel staff were very friendly and accommodating. The rooms were reasonably comfortable but all spread out throughout the 'village' and the size of rooms were quite varied. The food was very good and plentiful - especially the breakfast. The only real problem was that quite a few of the drinks were... More

Stayed here for the 2 nights recently and have to say not overly impressed. The room was ok. Some staff very friendly, others not so. The food was ok, but again have had better. The breakfast seemed a bit chaotic the 2 mornings I was there, and the management appeared to be getting a bit stressed. The spa was very... More

We booked for the Sun night of Bank Hol weekend for a Spa Reviver Package which seemed good value but we were left very disappointed by the whole experience. Amongst the issues were - long slow queue at reception to check in, and check out, people requesting room changes (never a good sign), and others having to move rooms for... More

I would highly recommend the spa facilities at the Last Drop. I went with two friends for a birthday treat which was a special offer from Living Social Deals. Sometimes on such deals I find you get second class treatment but this definitely was not the case here. Gemma was so helpful when I was arranging the day, making helpful... More