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Crescent Turner Hotel

Certificate of Excellence
Wraik Hill, Whitstable CT5 3BY, England (Formerly Windy Ridge)
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Crescent Turner Hotel
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118 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (118)
  • Mar-May only
    (43)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (35)
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UK
Level Contributor
90 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed yesterday NEW

We were a bit disappointed to be given the room with no view, right next to reception, though in fairness to them we'd booked the last room through booking.com, which always tends to be the worst one. That said, the room itself was very smart, beautifully decorated, a good size, really comfy bed and a huge shower. There was a... More 

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Spalding, United Kingdom
Level Contributor
72 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Received a warm welcome upon arrival. Our room was clean and spotless with lovely views. The bed was really comfortable. The food was really good, the only downside was if you were staying for more than a few nights, the menu was quite limited.

Was this review helpful? Yes 1
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked a night at the Crescent Turner for my husband's birthday. We arrived to a very warm welcome , nothing is too much trouble at this hotel. We stayed in a suite which was beautifully decorated , and so large! We spent a leisurely afternoon sitting on the decking ...views are amazing . We had booked dinner and that... More 

Was this review helpful? Yes 1
London
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We hired 3 rooms here for my 40th. Beautifully decorated rooms, great views but the thing that stood out was the customer service. Really over and above expectations. They welcomed our families from the start with the Manager even driving us out to their beach hut (the hut is worth every penny..canoes, BBQ, daybed for kids to rest). A great... More 

Was this review helpful? Yes 2
Wirral
Level Contributor
46 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this hotel online after a botched booking at Holiday Inn Express (thank goodness, it was marvellous) Located up a narrow road overlooking the coast this hotel is a gem. Very tastefully appointed, excellent, well dressed staff and a top quality breakfast experience. All this and great value too. We met the general manager when checking out and passed... More 

Was this review helpful? Yes 1
Broadstairs, United Kingdom
Level Contributor
156 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

An amazingly luxurious hotel, but with a restaurant that sadly disappoints. Everything about this hotel reflects style. The greeting upon arrival, the conducted tour of the properties facilities en route to ones room, the ambience and decor of the public areas. The rooms are all individually designed, ours, number 10, was unashamedly luxurious. Fully equipped with safe, fridge, hair dryer,... More 

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Toni S, General Manager at Crescent Turner Hotel, responded to this review

Dear Guest Firstly thank you for taking the time to write a review and for the comments you have made. We take all comments very seriously and work hard to address any issues raised by our guests. As you have pointed out a large number of our staff are quite young and relatively new to working with us, we are... More 

Blackpool, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

went to visit our daughter this was a fantastic Hotel and our granddaughter asked could she have her bedroom decorated like our bedroom. Every thing obout the Hotel is first glass . Looking forward to our next visit.

Was this review helpful? Yes 3
Toni S, General Manager at Crescent Turner Hotel, responded to this review

Dear Guest Thank you very much for your review. My team and I are delighted that you enjoyed your visit to your daughter and that your stay at our beautiful hotel was memorable. we are looking forward to welcome you on your next visit. More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A nice venue but unfortunately the service does not reflect either the projected image of their website or the price. The bar staff and waiting staff while enthusiastic were quite amateurish. The food itself was over priced and not that great. Breakfast service on the first day made Fawlty Towers look the Savoy. The second day was much better at... More 

Was this review helpful? Yes 2
Toni S, General Manager at Crescent Turner Hotel, responded to this review

Dear Guest Thank you for taking the time to write your review. We are very pleased that you compared us with the Savoy and Faulty Towels after all we are British and we do have British sense of humour. On a serious note my team are very young and work really hard to exceed guests expectations. We had an off... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked the hotel as a birthday present, We arrived at the hotel and was greeted by a gentleman on reception, he took my bags and we were shown to our room,which was room 10. all the rooms have a different design (hence the bespoke hotels). The room was amazing, very well designed, it looked beautiful and the bathroom overlooked the... More 

Was this review helpful? Yes 4
Toni S, General Manager at Crescent Turner Hotel, responded to this review

Thank you very much for your kind words and taking the time to review our hotel. We pride ourself on our friendly and helpful staff and it is lovely to hear that individual staff members have provided a memorable service for all of the right reasons. We hope that you return to stay with us again soon. More 

Whitstable, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Called in last week for a light lunch. As a local had no idea it existed until recommended by a friend the day before. The terrace has the best view of Sheppey in Kent. Out across the Swale and over to Essex. Service was fine, the food good, well presented but unpretentious and reasonably priced. I had the smoked salmon... More 

Was this review helpful? Yes
Toni S, General Manager at Crescent Turner Hotel, responded to this review

I am pleased to hear that you enjoyed your lunch, we have now purchased some parasols so should we be fortunate enough for the good weather to continue our guests can seek some shade from the midday sun. We hope to see you again soon. More 

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