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The Captain's House

56 Harbour Street, Whitstable CT5 1AQ, England
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21 Reviews from our TripAdvisor Community

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Traveler rating
    8
    6
    3
    2
    2
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2
14
2
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
    (21)
  • Mar-May only
    (2)
  • Jun-Aug only
    (5)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (4)
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London, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Positives - having your own front door and the freedom to come and go as you please. Very quirky and cute place - my son loved it! All you need (and more) in terms of kitchen amenities. Fantastic location. Negatives - towels were like cardboard, room got very hot so could do with a fan and a lightweight duvet for... More 

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London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

We stayed in pollys attic for one night. It is a very quirky room, very well decorated. We loved having our own front door and knew that we were in our own place. The height wasn't an issue, I'm 6 foot and had no real troubles. Polly even went to the length of letting us back in when my girlfriend... More 

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St Albans
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed November 1, 2014 via mobile

although Polly's Attic has been decorated charmingly, it is so small you can hardly move between the loo and the wash hand basin in the shower room . The whole room is very small and the sofa so uncomfortable you slide off the bottom cushion. Breakfast is provided but the only place to eat it is either on the awful... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 2, 2014

We stayed one night in August. It was a great location and a really quirky, cosy flat. Clean, comfortable and quiet. It is small, but has all you need really if you are eating out. Polly met us and was going away the following day so said we didnt have to check out by a certain time which was great.... More 

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London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 1, 2013

Stayed one night in Polly's attic to experience Whitstable on this freezing but fun Easter weekend. In this small but perfectly formed room, you get your own little place in keeping with Harbour Street. The excellent pubs, restaurants and sea front are very close by - 2 minutes walk. We were very cosy here as a couple with 7 year... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed January 13, 2013 via mobile

We had stayed at The Captains house before but never the attic. Very quirky but a bit disappointing for £105. Stayed one night. Bin in bathroom had not been emptied and shower is tiny and in need of new mastic as very mouldy. Breakfast was OK but compared to the one we had enjoyed at Captains, not up to scratch.... More 

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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 14, 2012

Just back from a two night stay in Polly's Attic in Whitstable. Yes it is a small space but it is perfectly laid out and cosy. A lot of thought was obviously put into it by the owners. As far as a central location goes it can't really get any better! Most of the restaurants and pubs are within a... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 24, 2012

Just back from 2 nights at Polly's Attic. We were greeted very warmly and settled into the cosy and beautifully designed studio room ideal for a couple on a romantic break. Large comfortable bed and sofa and cute kitchen area with kettle, toaster and microwave so you can be self sufficient if you want to be. The charming Polly delivered... More 

Was this review helpful? Yes 1
london
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed September 20, 2012

Photographs always make a place look more chic and bigger so we were ok with that when we got there but this place really is tiny - god knows what we would have done if there were 4 of us! I got a bit nervous with the whole experience before our arrival when the owners were slack at confirming they'd... More 

Was this review helpful? Yes 5
bern62, Owner at The Captain's House, responded to this review

On one of the very rare occasions that we have had to be away from Whitstable, the level of service provided at Polly's Attic may not have come up to our usual standards. If this was the case it is very, very disappointing. In light of the above, we would have offered to compensate our guests for their grievances, had... More 

London, United Kingdom
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed September 18, 2012

We booked Polly's Attic last minute. Reading through the reviews it's easy to assess why they vary so wildly. The attic itself is charming, bright, cheerful and really cosy. Situated above a wine shop (soon to close down) it's nestled along quaint Harbour St, which is dotted with boutiques, cafes (one next door) and restaurants and is a 5 minute... More 

Was this review helpful? Yes 3
bern62, Owner at The Captain's House, responded to this review

It is really such a shame that these lovely guests were disappointed with certain aspects Polly's Attic, though I am glad that they enjoyed their stay overall. I feel I must, however, clear up one or two misconceptions that could be confusing for other guests. There is a separate bunk-type bed built into the rafters of Polly's Attic which is... More 

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