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All 4 Tonbridge hotels

BEST WESTERN Rose And Crown In Tonbridge

3.0 of 5 Hotel   |   125 High Street, Tonbridge TN9 1DD, England
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Ranked #4 of 4 hotels in Tonbridge
A recent review
3 of 5 stars reviewed 1 week ago
Mira A Eastbourne, United Kingdom
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131 people have reviewed this hotel

Traveler rating
    27
    48
    31
    15
    10
See reviews for
14
41
8
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Eastbourne, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

we stayed at this hotel last night 06/04/14, its a beautiful old hotel in a beautiful town, its just such a shame that the hotel lacks highly in cleanliness, there were pubic hairs in the bath, dust everywhere, the shower had its own living micro organisms, we went to have a shower which was a laugh in itself as hot... More

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Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Mira A: Thank you for your review. I am sorry you experienced problems with the cleanliness of your bedroom, I am surprised it was not reported at the time so we could have either dealt with the issues or changed your bedroom. Should you wish to return to hotel in the future please contact me personally. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

We stayed here for one night in two rooms with our three kids. Around 10pm we noticed the lock on our door had failed and we could not lock our door. The latch was permanently open. I was trying to get it to work when a young member of staff passed and he looked at it. He said he'd report... More

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Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Beardavishnu: Thank you for your comments. Please accept my apologies for the broken lock. I am sorry this was not repaired when you mentioned it to reception. If you would like to return to the hotel in the future please contact me directly. More

Suffolk, Virginia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 28, 2014

A very down at heel old coaching inn that contributes nothing to the Best Western brand. Old oak beams have been painted white! The lounge reception area is uninviting with cheap nasty bits of gold abstract hanging in their frames. There are few areas that have not been badly scuffed. My bedroom had stained wallpaper. However, the bathroom was clean... More

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Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Timothy K: Thank you for your review & constructive comments. At present the hotel is undergoing a planned refurbishment of bedrooms. I very much hope you will return in the future. More

Norwich, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 7, 2014

I stayed at this Hotel a few years ago and the best I could say was "average" !!! Imagine the surprise on my return. I found that the whole downstairs bar and restaurant area had been refurbished in a very tasteful way. The staff have become polite, charming, helpful and interested in even the smallest detail of my 2 day... More

Was this review helpful? Yes 3
Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

0807tasty: Thank you for your review and your comments. I very much forward to welcoming you back to the hotel in the future. More

Bungay
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed January 28, 2014

Checked in to Room 32, but bathroom was so cold due to non-working towel rail that we were moved to Room 9. Same problem with non-functioning towel rail. Fan heater was supplied but would not reach bathroom. Basin was blocked and would not drain. Bedside light bulb not working. Floor boards made enough noise to wake the dead when walked... More

Was this review helpful? Yes 1
Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Bill D: Thank you for your review. I am sorry you encountered problems with the plumbing, I am pleased to say that the issues are now resolved. The noisey floor boards cant be corrected as they are listed and we are not permitted to alter them. If you would like to return in the future please contact me personally. Thank... More

Cardiff, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 15, 2014

Stayed overnight for a wedding. The staff were friendly and helpful, the room was clean and very quiet as in an separate block. Full English breakfast was very good. Only downside was that our wedding was in Sevenoaks and when we got back late that evening around 11.45pm. we could not get into the the hotel car park as they... More

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Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Welsh2586: Thank you for your review. I am glad you enjoyed your stay, sorry you were unable to park in our carpark due to a private function. I hope you will return to the hotel in the future. More

england
Contributor
18 reviews 18 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 10, 2014

We had a nice clean room with a spacious bathroom. We had a special rate of only £51.80 which included a wholesome full english breakfast. The staff were courteous and, in all, it was a much better stay than we had thought. You certainly can't go wrong at that price.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

joballengland: Thank you for your review. I am glad you enjoyed your stay and breakfast. I very much look forward to welcoming you back to the hotel in the future. More

Bristol
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2014

I would like to say a big thank you to all of the management and staff at the hotel for all of the help you gave us when our house was flooded over Christmas. Nothing was too much trouble. Our bedroom was spotless and the Housekeeping staff helped with our dirty laundry and belongings. It was great to have a... More

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Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Thank you for your review. I am glad you had an enjoyable stay. I very much look forward to welcoming you back to the hotel in the future. More

Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 6, 2014

this was the 4th time I,ve stayed here on business, but this time the room was absolutely filthy, bathroom must have had every colour and length of hair possible lying around, I even made a path out of the towels to walk on as it felt that dirty, why I stayed in there I don,t know, previous stays, rooms have... More

Was this review helpful? Yes 1
Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

djh5959: Please accept my apologies for the poor experience you had during your stay, these are very few and far between. This is the first I knew of your comments and I would be grateful if you could contact me. More

Granada, Spain
2 reviews
4 of 5 stars Reviewed December 10, 2013

When in Tonbridge and area for business, The Rose and Crown means a time for relax after the job. One can walk to all the town services: shops, pub, cafe, railway station... The Full English Breakfast gives you enough energy to all the daily challenges.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
Richard K, Owner at BEST WESTERN Rose And Crown In Tonbridge, responded to this review

Manuel M: Thank your for your review. I am glad you enjoyed your stay and had a good breakfast. I very much look forward to welcoming you back to the hotel in the future. More

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Additional Information about BEST WESTERN Rose And Crown In Tonbridge

Also Known As:
Best Western Tonbridge
BEST WESTERN Rose And Crown In Tonbridge Kent
Address: 125 High Street, Tonbridge TN9 1DD, England
Location: United Kingdom > England > Kent > Tonbridge
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant
Hotel Style:
Ranked #4 of 4 hotels in Tonbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Rose And Crown In Tonbridge 3*
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