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All 2 Singlewell hotels

BEST WESTERN Manor Hotel

3.0 of 5 Hotel   |   Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
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72%
Ranked #2 of 2 hotels in Singlewell
A recent review
3 of 5 stars reviewed 2 days ago
Joe D
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91 people have reviewed this hotel

Traveler rating
    32
    31
    22
    4
    2
See reviews for
14
16
3
37
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Staff are polite. Hotel is clean and tidy. However, if travelling and intending to stay during summer time you might be better off getting somewhere with air conditioning. Location is fine and ease of access to local amenities...........

Was this review helpful? Yes
Great Yarmouth, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 6 days ago NEW

would recommend the staff are lovely and hotel is very clean we had evening meal and breakfast in the restaurant which were both of high quality and great choice for the breakfast menu. the location was very easy to find and the check in and check out was very good didn't catch the chaps name but he was friendly and... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for your time reviewing our Hotel, I will ensure all your comments are passed onto the relevent departments and staff.Its nice for our guests to give positive comments as this helps motivate the team here to continue to exceed guest expectations in the future. I am glad you had a pleasant stay with us and look forward to... More

SKELMERSDALE
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night on business. Not much around it but it suited my needs for the location. My room number 11 was a bit noisy from traffic but a nice big clean room. Food is good value for the area and nice buffet breakfast. Would stay again idf in the area.

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for your time reviewing our Hotel, I will ensure all your comments are passed onto the relevent departments and staff.It's always nice when guests take time to post positive comments it's both satisfying and rewarding for the team, to know that our customers are pleased with our hotel and service I am glad you had a pleasant stay... More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Having done a bus tour, with my parents, all through the south of the UK, a lot of hotels were used in a short time, this being the fourth. The dissapointment was stunning after 6 great days at the last two hotels. Upon arrival we were sent off into our room which looked pretty good. At dinner we we're offered... More

Was this review helpful? Yes 1
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to write your review, I would like to apologise that your feel that a member of my team did not leave you with a positive guest experience. It is unusual, as all of my restaurant staff normally receive positive comments on their friendly approach and attitude. I also am concerned that you heard noise... More

Greenhithe, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I am eternally grateful to the fantastic hospitality and service that I received from the Best Western Manor Hotel. I recently held a charity event at the hotel and the staff were exceptional in the assistance and care they showed for both the run up and evening of the event. The function room was prepared and decorated in beautiful style,... More

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NickWildeGM, Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to write your review, it is always nice to here positive feedback which I will pass on to all the staff. I am glad that you enjoyed your event and wish you well with all the fund raising. I look forward to welcoming you again in the near future. More

harrogate
Top Contributor
76 reviews 76 reviews
62 hotel reviews
220 helpful votes 220 helpful votes
4 of 5 stars Reviewed 4 weeks ago

having stopped at this hotel twice recently and a BW diamond card holder had to ask for upgrade room and was told there wasn't one available strange as i could view executive rooms available on the website ..i was given a four poster room could not fault it large comfy bed immaculately clean and powerful shower. ate in the bar... More

Was this review helpful? Yes 1
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time again for writing a review and your kind words reagrding your Room and Facilites, I would however like to clarify the Terms and Conditions regarding the food eliment of your stay. After speaking to Best Western Head Office according to terms and conditions 4.5.2 it states that you can only get discount applied if... More

Harrogate, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed June 7, 2014

A very pleasant stopover when travelling back north after a visit to France. Hotel decor is perhaps a little dated, but very clean and tidy. Reece served our dinner well in the restaurant and we enjoyed our meal although the music was a little loud. Breakfast was a buffet style, everything nicely warm and plenty of choice. A mix up... More

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for your time reviewing our Hotel, i will ensure all your comments are passed onto the relevent departments and staff. I am glad you had a pleasant stay with us and look forward to welcoming you again in the near future. More

Solihull
Top Contributor
220 reviews 220 reviews
70 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed May 16, 2014 via mobile

Good comfortable rooms. Ask for a quiet one away from the A2 side. Easy access on and off the A2 at the Gravesend (E) exit. Staff efficient and helpful. Restaurant is windowless and serves canteen style food from warming dishes, which is ok but not what I would normally choose. Breakfast perfectly adequate. Bluewater shopping centre is easily reached a... More

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We look forward to to seeing again you soon More

London, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 9, 2014

Stayed here on business a couple of weeks ago. The hotel was ok - old fashioned but clean and comfortable enough. Free wi-fi too. The room wasn't bad, but the bed was rather too soft for me - perhaps better than if it were rock hard however! The hotel is nice and quiet, and the noise from the road wasn't... More

Was this review helpful? Yes
NickWildeGM, Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations, with regards to the comfort of the mattress unfortunately this comes down to personal choice. In our Restaurant we do offer a Menu that is changed daily we are more than... More

Northfleet
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed April 23, 2014

I use this hotel frequently and find the staff courteous and helpful. The atmosphere is conducive to a relaxing visit and the restaurant offers a good selection of food. Situated out of the town centre but adjacent to the main A2 road so perfect for business trips.

Was this review helpful? Yes
NickWildeGM, Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We look forward to to seeing again you soon. More

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Additional Information about BEST WESTERN Manor Hotel

Address: Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Phone Number:
Location: United Kingdom > England > Kent > Gravesend > Singlewell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Manor Hotel 3*
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Also Known As:
Best Western Singlewell
Singlewell Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. Its excellent location, close to Ebbsfleet International Station, makes the hotel an ideal base for getting out and about in the Garden of England' and beyond - we're just over 2 hours from Paris and 17 minutes by high speed train to London St Pancras! The hotel itself is a real gem, giving you the chance to sample semi-rural relaxation,excellent food, first-class banqueting facilities and comfortable rooms all under one roof. As a family-run hotel, you can be sure that a dedicated, close-knit staff will care as much about you as they do about the hotel itself! Come and Stay with our Family whilst away from yours. ... more   less 
Number of rooms
63

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