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BEST WESTERN Manor Hotel

3.0 of 5 Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
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BEST WESTERN Manor Hotel
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BEST WESTERN Manor Hotel
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120 reviews from our community

Traveler rating
    46
    43
    24
    4
    3
See reviews for
20
25
4
45
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Margate, United Kingdom
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Brilliant venue - great location, lovely, clean and spacious meeting rooms. The staff are friendly, attentive and professional. Especially handy if you have equipment to carry as it is all on one level with easy access to and from the car park, reception and restaurant areas.

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to write your review. We welcome all comments which our staff use to help motivate them to give all of our guests a great experience of all of our facilities. I am glad that you enjoyed your stay with us and look forward to welcoming you again. More 

Granville, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We stay on average 2 or 3 times per year. We really enjoy this hotel. It is clean, and the rooms are good. We always have the same room, we are always treated well. Never had a problem. Good managers, good staff, love the cooked breakfasts.

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Hi Thank you for taking the time to write your review and for visiting us again, we look forward to welcoming all of our Guests back. I have passed your great comments onto our staff as it helps keep them motivated into delivering a great guest experience. We look forward to welcoming you again in the near future. More 

Woking, United Kingdom
Top Contributor
203 reviews 203 reviews
55 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed January 17, 2015

The first time I used the Best Western Manor Hotel in 2014 was for a series of business meetings and more recently I stayed overnight. The personal note from the owners/chambermaid was a nice touch and not one I have found in many other Best Western hotels. The staff are very friendly and just as helpful. On the most recent... More 

Was this review helpful? Yes 1
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

I would like to thank you for taking the time to leave a review. We strive on making our guest's stay as comfortable as possible. Please accept our apologies for any inconvenience caused regarding the Toilet Flush, I have passed this on to our Maintenance Team to investigate. I look forward to welcoming you again to the hotel in the... More 

lincs
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 25, 2014

Stayed in this lovely hotel 24th and 25th December 2014. Its not generally open at Christmas but the team here booked us in which was ideal for visit to elderly mum.The staff that we dealt with could not be more helpful. We booked for Christmas day lunch and the food was fabulous our waitress ( Tricia ) we think was... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to write such positive review. We aim to make make all of our guest's stays as pleasurable as possible. I am glad that you all enjoyed Christmas Day Lunch and hope that you can all join us again this year. I have passed on your comments to our staff which helps them keep motivated... More 

Suffolk
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 15, 2014

We have enjoyed our stay at The Manor yet again. The room was warm, comfortable and clean. If I had to criticise it would be the shower which went from freezing cold to scalding hot within seconds which made it a bit difficult. However, that is a minor point and didn't spoil our weekend. The staff are excellent - they... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

I would like to thank you for taking the time to write a review of your stay. We always like to hear that our guests have a had a great stay and are delighted that you returned the BEST WESTERN Manor Hotel. By telling us what you liked and where we can improve helps us to deliver a superior service... More 

Gravesend, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 10, 2014

We only had a meal at the Manor Hotel which was a Christmas function. We go here on an annual visit. The meal was good. Service was very good. Staff are always happy to serve you. Would come back. Meal was very reasonable.

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking time to write this review and for your kind works regarding the meal in our Restaurant. The staff take pride if delivering a superior service to our guests. We look forward to seeing you again next year. More 

Grays Thurrock, United Kingdom
Top Contributor
122 reviews 122 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed November 17, 2014

Well we're back at this hotel again, same function as last year, this is a very nice hotel, the staff, the service, the food and the rooms are excellent. My review last year was much the same as this year, as is my remark, not a complaint, as it did work (and I did leave my comments on the form... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Please accept my apologies for the toilet handle in your bathroom, I have brought this to the attention of my Housekeeping Team and can assure you that this has now been dealt with. By telling... More 

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

Nice hotel just off A2. Thought it would be noisy but if you keep the windows closed it is fine. Nice restaurant and lounge bar for good food. Smart décor in foyer. Room was large and well furnished. Comfortable bed.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. . We look forward to to seeing again you soon. More 

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Additional Information about BEST WESTERN Manor Hotel

Address: Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Phone Number:
Location: United Kingdom > England > Kent > Gravesend > Singlewell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Manor Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western Singlewell
Singlewell Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent

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