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BEST WESTERN Manor Hotel

3.0 of 5 Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
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BEST WESTERN Manor Hotel
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BEST WESTERN Manor Hotel
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117 reviews from our community

Traveler rating
    45
    42
    23
    4
    3
See reviews for
20
24
4
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (24)
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Woking, United Kingdom
Top Contributor
199 reviews 199 reviews
54 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 1 week ago

The first time I used the Best Western Manor Hotel in 2014 was for a series of business meetings and more recently I stayed overnight. The personal note from the owners/chambermaid was a nice touch and not one I have found in many other Best Western hotels. The staff are very friendly and just as helpful. On the most recent... More 

Was this review helpful? Yes 1
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

I would like to thank you for taking the time to leave a review. We strive on making our guest's stay as comfortable as possible. Please accept our apologies for any inconvenience caused regarding the Toilet Flush, I have passed this on to our Maintenance Team to investigate. I look forward to welcoming you again to the hotel in the... More 

lincs
Contributor
13 reviews 13 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed in this lovely hotel 24th and 25th December 2014. Its not generally open at Christmas but the team here booked us in which was ideal for visit to elderly mum.The staff that we dealt with could not be more helpful. We booked for Christmas day lunch and the food was fabulous our waitress ( Tricia ) we think was... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to write such positive review. We aim to make make all of our guest's stays as pleasurable as possible. I am glad that you all enjoyed Christmas Day Lunch and hope that you can all join us again this year. I have passed on your comments to our staff which helps them keep motivated... More 

Suffolk
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 15, 2014

We have enjoyed our stay at The Manor yet again. The room was warm, comfortable and clean. If I had to criticise it would be the shower which went from freezing cold to scalding hot within seconds which made it a bit difficult. However, that is a minor point and didn't spoil our weekend. The staff are excellent - they... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

I would like to thank you for taking the time to write a review of your stay. We always like to hear that our guests have a had a great stay and are delighted that you returned the BEST WESTERN Manor Hotel. By telling us what you liked and where we can improve helps us to deliver a superior service... More 

Gravesend, United Kingdom
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 10, 2014

We only had a meal at the Manor Hotel which was a Christmas function. We go here on an annual visit. The meal was good. Service was very good. Staff are always happy to serve you. Would come back. Meal was very reasonable.

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking time to write this review and for your kind works regarding the meal in our Restaurant. The staff take pride if delivering a superior service to our guests. We look forward to seeing you again next year. More 

Grays Thurrock, United Kingdom
Top Contributor
122 reviews 122 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed November 17, 2014

Well we're back at this hotel again, same function as last year, this is a very nice hotel, the staff, the service, the food and the rooms are excellent. My review last year was much the same as this year, as is my remark, not a complaint, as it did work (and I did leave my comments on the form... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Please accept my apologies for the toilet handle in your bathroom, I have brought this to the attention of my Housekeeping Team and can assure you that this has now been dealt with. By telling... More 

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2014

Nice hotel just off A2. Thought it would be noisy but if you keep the windows closed it is fine. Nice restaurant and lounge bar for good food. Smart décor in foyer. Room was large and well furnished. Comfortable bed.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. . We look forward to to seeing again you soon. More 

Chorley, United Kingdom
Top Contributor
132 reviews 132 reviews
104 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 4, 2014

Stayed for one night. Receptionist was friendly and chatty and quickly done. Room was large and modern and all mod cons. Bathroom clean and modern. Plenty of tea and coffee and sweets etc. Tv remote was broken but quick call and replaced straight away. Food reasonable price and good. Only other problem I had was my bill was wrong which... More 

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. We do our utmost to rectify any issues that our guests encounter and I am glad that we were able... More 

Dudley, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

Being just off the A2, I was a bit concerned about possible noise, but this wasn't a problem at all. A thoroughly friendly and efficient bunch of well-trained staff looked after me just as well as you could wish and the evening meal was very good value for money. Good food, well cooked and properly presented, it's difficult to find... More 

Was this review helpful? Yes 1
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience. should you return please request nearer room and we will do our utmost to accommodate you. We look forward to... More 

West Wickham
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 22, 2014

We stayed here two nights over a wedding weekend and were impressed by the helpfulness of the staff, the quality of the food and the spankingly clean rooms. The hotel is also pretty quiet, considering it is right next to the A2. It was rather overheated, would be my only complaint.

Was this review helpful? Yes
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to leave a review we are glad that you enjoyed your stay. It's rewarding for the team here, to receive such positive feedback, and motivates us to try to provide the perfect guest experience.. We look forward to to seeing again you soon. More 

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Additional Information about BEST WESTERN Manor Hotel

Address: Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Phone Number:
Location: United Kingdom > England > Kent > Gravesend > Singlewell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Manor Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western Singlewell
Singlewell Best Western
BEST WESTERN Manor Hotel Gravesend/Singlewell, Kent

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