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Mercure Hythe Imperial Hotel & Spa

4.0 of 5 Princes Parade, Hythe CT21 6AE, England
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Mercure Hythe Imperial Hotel & Spa
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Mercure Hythe Imperial Hotel & Spa
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941 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Canterbury, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Booked the Fawlty Towers Experience dinner last Saturday and decided to make a weekend of it by staying at the hotel overnight as well. We were given a newly refurbished room which was lovely, with a HUGE bed that was extremely comfortable. It was tastefully furnished with modern, high quality shower room and fixtures. We arrived early so that we... More 

Was this review helpful? Yes 4
Sussex
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

just returned from 2 nights in half term with the children. We booked an "executive family room" and we got the "Lord Warden Suite" on the second floor. The suite included a twin room with ensuite plus a separate junior suite with sitting room, bathroom and twin aspect, four poster bedroom with sea views! The hotel is undergoing a major... More 

Was this review helpful? Yes 2
HytheImperial, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Dear Guest, Thank you for your positive feedback; it was a pleasure to read that you and your family enjoyed your stay. You are correct in stating we are currently going through a full refurbishment. We are currently in the process of phase one which is taking place on the first floor and we look to have phase one complete... More 

Chislehurst, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Imperial for one night (Thursday 19th Feb). Upon arrival we was informed that we had been upgraded to a Junior Suite. The only problem was that this suite had not yet been renovated. The carpet had numerous stains on it, the wallpaper was peeling off and also had stains on it. Huge cobwebs lurked around the... More 

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes 1
HytheImperial, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Dear Guest, Thank you for your feedback. We do appreciate feedback from our guests, both of a positve and negative nature as this is one way in which I can monitor standards and make change where necessary as an aid to continually improve upon our hotel services and standards. We are currently undergoing a thorough refurbishment of the bedroom product,... More 

Kent
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wow! Recently returned to this hotel after many years and stayed in one of the newly refurbished rooms. On arrival, the hotel looks magnificent, commanding a fantastic seafront position with spectacular views. Inside is a mix of stylish elegance which continues through to the rooms, ours was a large airy room, furnished to a really high standard and definitely 5... More 

Was this review helpful? Yes 7
Langbank, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Found this hotel a welcome sight after a 500 mile non-stop journey from Glasgow. Staff were very helpful and friendly - especially with parking a large van and trailer close to the hotel. The hotel is very large and appears to be an old victorian building, and the rooms were adequate if not a little tired and worn. Bed was... More 

Was this review helpful? Yes 3
Bury, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 4 nights in the hotel All the staff are extremely polite and efficient. Always willing to help. The food is very good. You get a good amount of starters and afters but the main may be small for male appetites. Our room was clean and a generous size but tired. Alterations are going on at the moment so... More 

Was this review helpful? Yes 3
Cheltenham
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 3 nights in the Mercure Hythe Imperial Hotel & Spa, which was overall a comfortable stay and practical for a business trip. Pros: Plenty of parking Sea front location Decent bar food (if a little pricey) and pleasant bar atmosphere Comfortable bed (THE most important part of any hotel!) Choice of restaurants nearby in Hythe (as an aside, I... More 

Was this review helpful? Yes 2
London
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I was immediately impressed with the customer service At check in and the general standard of the hotel. I'm not sure whether I have been lucky, but I don't think the hotel looks tired at all and my room is spacious, to a good spec and has lovely views of the sea. Fourth floor. Would definitely recommend this hotel.

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff were wonderful and fantastic location for a get away from it all trip. The room on 4th floor did need attention but the scale of the work involved is vast. Bits completed looked wonderful and grand. At no time did the renovations hinder our stay. No noise or mess. The spa was amazing and very much appreciated. Would book... More 

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Additional Information about Mercure Hythe Imperial Hotel & Spa

Address: Princes Parade, Hythe CT21 6AE, England
Location: United Kingdom > England > Kent > Hythe
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hythe Imperial Hotel & Spa 4*
Number of rooms: 100
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Also Known As:
Mercure Hythe Imperial Hotel And Spa
Mercure Hythe Imperial Hotel Hythe
Accor Hythe Imperial
Imperial Hotel Hythe
Mercure Hythe Imperial Hotel & Spa Kent

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