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All 3 Hythe hotels

Mercure Hythe Imperial Hotel & Spa

4.0 of 5 Hotel   |   Princes Parade, Hythe CT21 6AE, England
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Mercure Hythe Imperial Hotel & Spa
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58%
Ranked #1 of 3 hotels in Hythe
A recent review
3 of 5 stars reviewed yesterday
Elaine C Glasgow, United Kingdom
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749 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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England
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed today NEW

Clearly Mercure are going to posh this old Victorian hotel up as when we were there the front of the hotel was a building site. Frankly, I would have preferred them to spend that money on doing up the rooms now, and not waiting. The room was spacious, but on the first floor and very close to the building work... More

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Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed yesterday NEW

I was a little disappointed with my stay here. I had been expecting a more modern finish within the Victorian exterior. There was no air conditioning in the room, only a ceiling fan. No fridge in the room either which I thought was standard for Accor having stayed in many Novotels. The staff need a lot of training in customer... More

Review collected in partnership with Accorhotels.com

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Brussels, Belgium
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We stayed at the Imperial Hotel during a short stay in Kent. The hotel is very nice with renovated lobby, bar and restaurant. Rooms are quiet old and need to be refurbished but may be charming if you like to live the atmosphere of the beginning of the 20th century. Staff were polite and efficient. Thanks to Ms. Kat who... More

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I booked a suite and asked for a sea view but got a garden view, with a spotlight shining into the windows all night. They have blackout blinds in the room below (to which I moved on night 3) and should put them in room 316 also. Staff were at pains to remedy most problems and I wasn't surprised by... More

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2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Just got back from an overnight stay, and glad to be home... Stayed for my Husbands Birthday but was very disappointed with the condition of the hotel rooms. After getting into our 1ST ROOM, on the 4th floor, we were in the room for less than 3 mins, the smell and condition of the bathroom was unacceptable, I couldnt stay... More

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Guildford, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We had stayed here some years ago when the hotel was under the previous owners and it was a delight. We stayed just one night and really felt things had gone backwards a little. We were upgraded to a suite, which was a good start. This was actually just a very large room with a canopy bed. It had a... More

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Verona, New Jersey
Top Contributor
160 reviews 160 reviews
107 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: Beautiful location, extremely helpful front desk staff, nice breakfast, good seating area and workspace in the room, free WiFi for all devices. Cons: VERY humid in the room (4th floor), very bad water pressure in the shower, uncomfortable pillows, dated decor. Summary - might be a nice hotel for a weekend getaway, but for business purposes, it was not... More

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Kaushik G, Operations Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Dear Guest, Thank you for your review on Mercure Hythe Imperial regarding your recent stay. I am disappointed to know that your stay was not completely satisfactory due to the condition of the room. We are going through refurbishment and all your concerns you have raised will be looked at and assure you that you will find this hotel has... More

Reims, France
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overnight before taking the ferry back to Calais. We booked online and got an excellent deal and perhaps because my husband uses Accor for business had an upgrade to a suite. OK on the third floor, so not done up (312) but big with huge windows overlooking the sea. We had to prop the window open with a coathanger as... More

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Kaushik G, Operations Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Dear Guest, Thank you for reviewing us on tripadvisor regarding your recent stay with us. I am delighted to know that your stay was satisfactory and would love to come back again. I will look forward to welcome you back to Mercure Hythe Imperial during your next visit to South coast. Your sincerely, Kaushik Guha Majumder More

Ashford, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed at The Hythe Imperial and also experienced the lovely spa facilities, the spa is very relaxing and perfect for unwinding! The staff really made all the difference to our stay as they were extremely helpful from the word go, they managed to accomodate our spa reservation very last minute after our plans changed unexpectedly and despite having another... More

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Kaushik G, Operations Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Hythe Imperial. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More

Brighton, United Kingdom
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a beautiful looking hotel right on the seafront. It is clear that they have updated parts of the hotel to a lovely standard and attractive finish. However, some parts are still very dated, for example the interior of our room and the bathroom. Having said that, the room was light and airy and the shower pressure was great!... More

Was this review helpful? Yes 1
Kaushik G, Operations Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Dear Guest, Thank you for taking time to review us regarding your stay at Mercure Hythe Imperial. I am glad to know that you have enjoyed your stay with us mostly. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously... More

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Additional Information about Mercure Hythe Imperial Hotel & Spa

Address: Princes Parade, Hythe CT21 6AE, England
Location: United Kingdom > England > Kent > Hythe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Hythe Imperial Hotel & Spa 4*
Reservation Options:
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Also Known As:
Mercure Hythe Imperial Hotel Hythe
Mercure Hythe Imperial Hotel And Spa
Accor Hythe Imperial
Imperial Hotel Hythe
Mercure Hythe Imperial Hotel & Spa Kent

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Mercure Hythe Imperial is a four star Victorian seafront hotel with stunning views over the English Channel. It boasts over 100 en-suite bedrooms, leisure club, spa facilities including ESPA treatments, indoor pool, 9 hole golf course, 6 function suites, 2 restaurants, 2 bars and is licensed for civil ceremonies.Wireless internet available throughout, 24 hour room service and free parking.Close to Dover Ferry Ports, Channel Tunnel, Ashford International and the Eurostar. Explore the Kent countryside and attractions such as Romney Hythe & Dymchurch Railway & Port Lympne Wild Animal Park The hotel is currently being renovated. There will be minimal disturbance with respect to guest stays and the leisure facilities. ... more   less 
Number of rooms
100

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