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Mercure Hythe Imperial Hotel & Spa

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Princes Parade, Hythe CT21 6AE, England
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UK SUMMER SALE
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Mercure Hythe Imperial Hotel & Spa
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1,094 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (269)
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Canterbury, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 days ago NEW

We paid for a standard room but was upgraded to a suite as it was our wedding night. The staff were brilliant, so friendly and helpful. There is a spa and a nice relaxing outside area with sunbeams. The suite was amazing and big with a beautiful luxury bed and 2 flat screen televisions in the suite. The breakfast was... More 

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Brussels, Belgium
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed one night at this hotel before catching our train the next morning. We were very disappointed to discover our room. We first checked the room we were given, and we went to ask for a room with a sea view. After about an hour of waiting, during which we took the time to feed lunch to our 2... More 

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Travelers are raving about these Hythe hotels

London, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for Christmas 2013. I enjoyed that stay but the refurbishments continue and the new rooms are first class. The staff without exception were always pleased to provide excellent service but special mention to William on reception, the indefatigable Kelly in the lounge bar and Mark in the restaurant. Breakfast choice was exceptionally good and dinners... More 

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common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Booked a spa break through work. Amazing service from the start with a full body massage very relaxing. Room and food was fantastic definitely booking again. Booked for our 1st anniversary will book for two nights next time.

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1 review
3 of 5 stars Reviewed 1 week ago NEW

I phoned to book and was told they were busy and would call me back--- they didn't and after four hours I called them back. Had a suite @ £130 for the night. Room huge but the pseudo victorian furniture was shabby. A big negative was no fridge. The large bed was very comfortable. The en-suite was large and good... More 

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Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When we booked we were not told that a floor on the hotel had been renovated which was very disappointing and ended up on the 4th Floor in an old and small room. The chair had no padding the mattress was worn out the gap between the tiles and the bath had mildew the floor sunk when walked on and... More 

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London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel using Tesco vouchers. We were on a room only rate. We used the pool, hot tub and steam room, the sauna out of action for maintenance. The room was at the back of the hotel, over looking grass and the new housing development. Because of this we did benefit from EE 4G reception, so didn't... More 

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UK
Level Contributor
108 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a comfortable stay here for two nights. Service is very good and staff at desk and restaurant were friendly. We did not have one of the newly refurbished rooms on the first floor as I wanted a sea view. Room was clean and bed good. All a bit dated perhaps ( no safe and shower not up to... More 

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Oxford, United Kingdom
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Through business I stay on lots of "business hotels". I stayed here on my trip to France (wife and son flew). Though a bit dated the staff here out strip any faceless hotel I ever stay in. Friendly, helpful and modest. Worth an overnight en route to le tunnel!

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