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Mercure Hythe Imperial Hotel & Spa

4.0 of 5
Princes Parade, Hythe CT21 6AE, England
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Mercure Hythe Imperial Hotel & Spa
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Mercure Hythe Imperial Hotel & Spa
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977 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hertford, United Kingdom
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed yesterday NEW

Our room was no 420 - a very tired room and alright if you like pigeons! They had nested in the roof space directly above the windows, which resulted in a large amount of bird 'waste' being smeared on the windows. Fortunately the cooing stopped at night although you could hear them walking in the roof space. At checkout I... More 

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London, United Kingdom
Reviewer
5 reviews 5 reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Lovely position, over-looking the sea. Great bedroom with fantastic views, although décor a little tired in places. It is being redecorated though. Evening meal was ok, but the waiters were so bored, as the restaurant was quiet, that we felt extremely rushed. The minute we put our cutlery down, to take a sip of wine, the waiters came rushing over... More 

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Berkshire
Contributor
20 reviews 20 reviews
16 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for two nights as we were attending a wedding nearby. Having read the reviews and seen a lot of negative ones we went with low expectations. We had booked a junior suite - Saltwood Suite - as we were going to bring our dog with us and wanted space but as it happened we decided not to... More 

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Camberley, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 days ago NEW

Stayed here last weekend. Youngest daughters birthday treat. Despite comments about rooms being tired etc. Our rooms on the 4th floor - organised by Jade , thank you ! - were outstanding! One of the best we have ever stayed in and we have experienced 5* on many an occasion. The refurb was not bothering us at all on the... More 

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Hampshire, UK
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for one night on 14 April and found everyone to be extremely helpful and courteous. We had room 212 The Hythe Suite which was a corner room on the second floor. Lovely and quiet with wonderful views of the sea and the golf course. Although this room has not as yet been refurbished, this did in no way... More 

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Bracknell, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here overnight en route to France and wasn't disappointed. The building is impressive - on the sea front - and has a modern entrance. We had a 4th floor room which was very spacious, comfortable and had a sea view - not something we had booked or expected! Staff were very polite and check in/out was uncomplicated. We didn't... More 

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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I stayed here for the first time last night, I booked it as a last minute birthday break. Having read the reviews I was prepared for the dated decor, the reception area was fresh and modern and we received a lovely warm welcome and speedy check in upon arrival. We were allocated room 322, which was spacious... More 

Was this review helpful? Yes 4
HytheImperial, General Manager at Mercure Hythe Imperial Hotel & Spa, responded to this review

Thank you minniemoo82_11 for your positive comments. We very much appreciate your feedback and take on board the constructive point(s) you have raised. Please be advised we now have a New Head House Keeper on board the team and look to continually improve on our cleanliness, quality & standards. We have an on-going refurbishment programme set out over a two... More 

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