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Premier Inn Gillingham Business Park

Will Adams Way, Gillingham ME8 6BY, England
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Premier Inn Gillingham Business Park
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Premier Inn Gillingham Business Park
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216 Reviews from our TripAdvisor Community

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Traveler rating
    85
    82
    28
    15
    6
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79
61
11
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
  • All months
    (216)
  • Mar-May only
    (58)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (44)
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Cardiff, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked as part of a work trip, the hotel is on a business park, exactly as stated. The staff were very welcoming and chatted about why I was visiting, and genuinely interested in our work. The room was comfortable and the attached restaurant was very popular, which is always a good sign. Very pleasant stay

Was this review helpful? Yes
Maidstone, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We had a great stay here and everything was as expected. WiFi was free and was bed comfy. Couldn't fault any of the services. We arrived a little earlier and the staff was very helpful in helping us check and settle as quick as possible. Could have been cheaper if we had booked ahead.

Review collected in partnership with premierinn.com

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Wroclaw, Poland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The company doesn't care of their clients after all, although I have made complains about pre-paid ultimate WIFI connection there is no replay about money return. If they do like this with small services I do not even think how it is with the rest.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Sheffield
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stay here frequently as my parents live nearby. Whilst you may find the internal of the hotel is a little dated and 'tired', the actual experience here is fantastic. Much better than the newer Premier Inn down on the Victory Pier. Any issues that may arise here are sorted swiftly and punctually, and I cannot complain. Don't forget to... More 

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Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for your review of our hotel. Our Purpose here at Premier Inn is to ‘Make Our Guests Feel Brilliant Through A Great Nights Sleep’ I am delighted we could do this for you. I am very proud of our team and the service we provide to our guests. I will ensure that your comments are shared and celebrated... More 

Aberdeen, United Kingdom
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great reception staff -usual good standard of rooms and cleanliness - outside temperature 26 deg - room temperature even hotter!! Fan provided -disabled rooms old style no wet room -Well staffed Beafeater - busy -slick service.

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Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for your review of our hotel. Our Purpose here at Premier Inn is to ‘Make Our Guests Feel Brilliant Through A Great Nights Sleep’ I am delighted we could do this for you. I am sorry about the temperature in your room causing you discomfort but we were pleased to offer a fan and a light cotton sheet... More 

uk
2 reviews
1 of 5 stars Reviewed 4 weeks ago

We stayed overnight at this hotel on our way to business meetings. The reception and corridors were clean, tidy and air conditioned. However, upon entering our room it was extremely hot and very uncomfortable. There is no fan or air conditioning in the room. We opened the window and went for something to eat in the hope that the room... More 

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Gillingham Business Park, responded to this review

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have a relaxed stay in a comfortable environment and I apologise that on this occasion we failed to provide this. I would like the opportunity to investigate further and will be in touch with you shortly. Please... More 

London
1 review
5 of 5 stars Reviewed 5 weeks ago

I arrived late at night, was made to feel welcome and well supported. The night staff was helpful and knocked on my door at 0530 as requested. I got lost on my way to the hotel - the main road was closed and my satnav could not work out an alternative route. The night staff printed me a map that... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for your review of our hotel. Our Purpose here at Premier Inn is to ‘Make Our Guests Feel Brilliant Through A Great Nights Sleep’ I am delighted we could do this for you. I am very proud of our team and the service we provide to our guests. I will ensure that your comments are shared and celebrated... More 

Tamworth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Great stay - that staff are brilliant and went above and beyond to help us out when my daughter lost her phone! Even down to one of the staff using their own personal phone to help us out. They found it, kept it safe and sent it back to us. So, so grateful!!!!

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear WendyB, Thank you for your review. I am incredibly very proud of the service that we provide our guests at Gillingham Business Park & it was our pleasure to assist you. I have shared you comments with our team & we have celebrated our teams success in delivering our purpose at Premier Inn of ‘Helping our guests feel brilliant... More 

Southampton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 26, 2015

This is everything you expect from a Premier Inn in that the room was clean and very comfortable, bathroom spotless, check-in hassle free and so on. The beer and food at the attached Brewers Fayre pub were also good quality and good value. The 'but' comes from the service in the pub. Not so much the staff, they were all... More 

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Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear Chris_Rex, Thank you for your review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. I have shared you comments with our team who are delighted that we achieved in delivering the Premier Inn Experience. We are excited to tell you about our hotel being refreshed, With the delivery of... More 

Basildon, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 21, 2015

We arrived and got a great welcome by Reception staff to fit us in for 2 nights the format of P.INN you can't fault especially the older ones as they tend to have a Pub / restaurant attached . Room wise as expected immaculate and what we like is loads of room , we booked on the Saturday night for... More 

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear Chris_Rex, Thank you for your review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. I have shared you comments with our team & also our partner Brewers Fayre Restaurant who are delighted that we achieved in delivering the Premier Inn Experience. We are also excited to tell you about... More 

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