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Premier Inn Gillingham Business Park

Will Adams Way, Gillingham ME8 6BY, England
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Premier Inn Gillingham Business Park
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211 Reviews from our TripAdvisor Community

Traveler rating
    84
    79
    27
    15
    6
See reviews for
78
59
11
46
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
  • All months
    (211)
  • Mar-May only
    (58)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (43)
  • Dec-Feb only
    (44)
All months
uk
2 reviews
1 of 5 stars Reviewed today NEW

We stayed overnight at this hotel on our way to business meetings. The reception and corridors were clean, tidy and air conditioned. However, upon entering our room it was extremely hot and very uncomfortable. There is no fan or air conditioning in the room. We opened the window and went for something to eat in the hope that the room... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
London
1 review
5 of 5 stars Reviewed 4 days ago NEW

I arrived late at night, was made to feel welcome and well supported. The night staff was helpful and knocked on my door at 0530 as requested. I got lost on my way to the hotel - the main road was closed and my satnav could not work out an alternative route. The night staff printed me a map that... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Tamworth, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Great stay - that staff are brilliant and went above and beyond to help us out when my daughter lost her phone! Even down to one of the staff using their own personal phone to help us out. They found it, kept it safe and sent it back to us. So, so grateful!!!!

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear WendyB, Thank you for your review. I am incredibly very proud of the service that we provide our guests at Gillingham Business Park & it was our pleasure to assist you. I have shared you comments with our team & we have celebrated our teams success in delivering our purpose at Premier Inn of ‘Helping our guests feel brilliant... More 

Southampton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This is everything you expect from a Premier Inn in that the room was clean and very comfortable, bathroom spotless, check-in hassle free and so on. The beer and food at the attached Brewers Fayre pub were also good quality and good value. The 'but' comes from the service in the pub. Not so much the staff, they were all... More 

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear Chris_Rex, Thank you for your review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. I have shared you comments with our team who are delighted that we achieved in delivering the Premier Inn Experience. We are excited to tell you about our hotel being refreshed, With the delivery of... More 

Basildon, United Kingdom
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived and got a great welcome by Reception staff to fit us in for 2 nights the format of P.INN you can't fault especially the older ones as they tend to have a Pub / restaurant attached . Room wise as expected immaculate and what we like is loads of room , we booked on the Saturday night for... More 

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear Chris_Rex, Thank you for your review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. I have shared you comments with our team & also our partner Brewers Fayre Restaurant who are delighted that we achieved in delivering the Premier Inn Experience. We are also excited to tell you about... More 

Exeter
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed for 1 night on business. This is up to par with other Premier Inns I've stayed in with all the usual facilities, room decor etc. The room was clean and a good size. Price was also reasonable.

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Dear ExeterChris Thank you for your review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. I have shared you comments with our team who are delighted that we achieved in delivering the Premier Inn Experience. We are also excited to tell you about our hotel being refreshed, With the delivery... More 

Loch Lomond and The Trossachs National Park, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I've stayed in this Premier Inn a few times now while visiting friends in Gillingham, and I cannot fault it. The rooms are always comfy, spacious and very clean and the towels are always nice and soft, and The Honourable Pilot serves great meals and does really good breakfasts. The staff are always very helpful and friendly, nothing's too much... More 

Was this review helpful? Yes 1
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for you review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. The team & I are delighted we were able to do this for you and we look forward to welcoming back to our hotel in the future We are also excited to tell you about our major... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I use this hotel on a regular basis and cant fault it, the rooms are comfy and the Honourable Pilot restaurant attached has a great range of food at competitive prices. Ale could be a bit cheaper but hey.......still a great place to stop away from home.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for you review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. The team & I are delighted we were able to do this for you and we look forward to welcoming back to our hotel in the future We are also excited to tell you about our major... More 

Bolton, United Kingdom
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Stayed here a few times over the past few months and the staff couldn't of been more friendly or helpful at this sad time . They looked after loads of things and we are very grateful . Rooms spotless food loads of choices for breakfast thanks again

Was this review helpful? Yes 2
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for you review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. The team & I are delighted we were able to do this for you. We do in fact have a lift to all floors next to reception & apologise if we didn’t mention this to you when... More 

Fakenham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 20, 2015

We had a clean, quiet and comfortable room which was up to the usual Premier Inn standard. OK, so there is no lift but it's only 3 storeys and the exercise does me good. The staff were particularly helpful and pleasant. If you need more tea/coffee/etc then just ask. The Beefeater next door was uninspiring but there are other local'ish... More 

Was this review helpful? Yes
Alexander D, Manager at Premier Inn Gillingham Business Park, responded to this review

Thank you for you review. Our purpose here at Premier Inn is to ‘Help Our Guests Feel Brilliant Through A Great Night’s Sleep’. The team & I are delighted we were able to do this for you and we look forward to welcoming back to our hotel in the future We are also excited to tell you about our major... More 

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