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All 3 Gillingham hotels

The King Charles Hotel

3.0 of 5 Hotel   |   Brompton Road, Gillingham ME7 5QT, England
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The King Charles Hotel
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Ranked #2 of 3 Hotels in Gillingham
A recent review
4 of 5 stars reviewed 2 days ago
DoubleOGeo Lichfield, United Kingdom
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358 reviews from our community

Traveler rating
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    64
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lichfield, United Kingdom
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Having read some of the reviews before arriving, we were a little apprehensive at what we might find, however we were pleasantly surprised. The staff were very kind and helpful, service was quick and nothing was too much trouble. We had our two dogs with us and they were treated very well. Dinner was basic and nothing particularly special, but... More 

Was this review helpful? Yes
Bournemouth, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

We only needed to stay in hotel day time ,i have called up to make booking and was told it will be fine to check in at 10 am .Had to travel long distance and wanted just to rest. When i arrived reception i was told the booking was canceled and they left me a voicemail ( surprise - no... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review Unfortunately we do need a valid credit card in order to secure a reservation, but I am glad that my receptionist managed to arrange a room for you. More 

Senior Contributor
22 reviews 22 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at The King Charles Hotel for a weekend business trip. Check in was great the rooms were ready early and we were able to check in (reception staff brilliant at checkin). Room (standard double) was of a good size and comfortable bed, Central heating was easy and comfortable. Bathroom of a good size and had a window (bonus unlike... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am glad that were happy with your room and the check in staff. Unfortunately we have been having a lot of issues with our wifi, and we are currently investing in a dedicated fibre optic line which should solve all of the problems. We are just waiting for BT (don’t hold your breath)... More 

Amsterdam
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Our family of 4 have recently stayed in this hotel which was booked for us by the bride of a wedding we were attending. Having read the reviews we weren't expecting anything fancy but had positive hopes for a pleasant stay. The approach to the entrance already had alarm bells ringing, we passed part of the building labelled function room... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am sorry that you found you family room to be cramped. We do offer a variety of family rooms, and some of them actually have two bedrooms in them, but it seems that the person who booked your room went for the cheaper option. I am glad that you enjoyed your breakfast, and... More 

rotherham
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed in most of the hotels in Medway Towns and the King Charles has to be the best value for money. Rooms are spotlessly clean, Breakfast is more than sufficient and served by very pleasant staff. Used this Hotel 5 times recently and I would heartily recommend it to anyone. I travelled be train last time to Chatham & a... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review The best recommendation we could have is a returning guest, and I am glad that you have visited us so many times. I hope you continue to stay with us, and I hope that you are taking advantage of our loyalty scheme which could earn you a FREE nights stay. More 

Cheltenham Uk
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Arriving on Sunday afternoon to be ready for a Funeral next day, we booked in with My Son & Daughter (Two Twin Rooms). We had already booked a week or so before so no trouble settling in. The rooms were interconnecting which was very handy, so we could chat together & have a welcome cup of tea, after a 2... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am glad that you enjoyed your stay with us, and I hope you will visit us again if you are in the area. More 

Aldershot, United Kingdom
1 review
4 of 5 stars Reviewed January 29, 2015

Hotel was really nice, considering its an old building. Has alot of history which wasnt aware of and I used to live in Rochester. Staff were all very friendly and welcoming. Room was nicely laid out with two comfortable single beds. Loved the shower. Very clean throughout. Breakfast was good, lots of choice. Cooked breakfast was not very hot. The... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am sorry that you found it difficult to park during your stay. We do have disabled parking spaces next to the entrance, but I assume they were already taken on that day. I am glad that you found the hotel clean and comfortable, and I look forward to welcoming you to the hotel... More 

Kent, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 27, 2015

This hotel is perfect! A comfy bed, exceptionally clean, a full length mirror, hairdryer, a massive power shower, carpeted room, it is definitely value for money - plus breakfast is included in the price!

Was this review helpful? Yes
stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review One of our main aims is to offer exceptional value for money, and I am glad that you feel that we are achieving this. More 

Romford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 7, 2015

Family consisting of 6 adults and 4children went here for new year and stayed the night. Hotel rooms were clean, warm and very comfortable. They catered excellently for children with face painting, clown and games etc. The meal was very good and service excellent. All the staff were extremely friendly and helpful. Breakfast next morning was delicious, all in all... More 

Was this review helpful? Yes 1
stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am glad that you enjoyed your New Year’s Eve with us. As a family run hotel we understand the importance of looking after the children as much as the adults on a special night like this. We are already taking booking for this New Year’s Eve, so please book early to guarantee your... More 

Kent, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 5, 2015

All of the the staff were really helpful, polite and I was greeted with a very warm welcome. As I work for a hotel I do tend to be more of a critic then most, and I did notice a few imperfections - but nothing that would stop me staying at the hotel. I did have to call down for... More 

Was this review helpful? Yes 1
stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am sorry that your towels were not acceptable, but I am glad that my staff dealt with the situation promptly and efficiently. The best recommendation we can get is when a guests returns to the hotel, and I look forward to welcoming you again in the future. More 

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Additional Information about The King Charles Hotel

Address: Brompton Road, Gillingham ME7 5QT, England
Location: United Kingdom > England > Kent > Gillingham
Price Range (Based on Average Rates): $
Hotel Class:3 star — The King Charles Hotel 3*
Number of rooms: 97
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Also Known As:
King Charles Hotel
King Charles Gillingham
The King Charles Hotel Gillingham, Kent

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