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The King Charles Hotel

Brompton Road, Gillingham ME7 5QT, England
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The King Charles Hotel
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Ranked #2 of 3 Hotels in Gillingham
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372 reviews from our community

Traveler rating
    95
    141
    66
    33
    37
See reviews for
86
115
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54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (102)
  • Jun-Aug only
    (104)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (79)
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1 review
5 of 5 stars Reviewed yesterday NEW

On arrival our group were met by really friendly staff at the reception of the Hotel. The waitresses and waiters were brilliant and our food arrived quickly bearing in mind the size of the venue and our party.The DJ was fun and very accommodating and played everything we requested. The band (80's band) were brilliant and really finished off what... More 

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Little Sutton, United Kingdom
Top Contributor
113 reviews 113 reviews
66 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Its a cheap hotel which is trying to make itself better, the staff friendly and helpful. The bed was large and comfortable, the room clean and tidy. The breakfast was good. Large free car park. The location near to plenty of tourist places to visit, the wifi is poor but they are getting fibre network installed soon, so that should... More 

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Chichester, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On arrival, we were met by friendly staff, check in was quick, our room was clean but furniture had seen better days, bedding was clean,bathroom was a little grubby, down in lounge it was nice, again furniture was in need of update, food was nice and prices were good, 2nd day was not good, by 3-40 our room had not... More 

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Chorley, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Our party of four (two small children) arrived at the hotel, around 11pm Thursday night, after a very long drive. We were staying for three nights. We were checked in very quickly and were in our room within 10 minutes. We had a family room, which had a second bedroom with bunkbeds, which we found very convenient. The room was... More 

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Glasgow, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here whilst moving to BFG. ideal as they allowed our dog to stay free of charge. No problems always friendly and helpful. Room was slightly dated but clean with modern bathroom, TV and Wi-Fi. Would stay again.

Was this review helpful? Yes 2
Leeds
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

we booked this hotel after looking on trip advisor. myself and two daughters booked a room for 3. We arrived to a very pleasant reception where they dealt with us quickly and politely. The room was lovely and comfortable with full tea and coffee available. Lovely fluffy White towels, great views from all areas, many gardens. We had a good... More 

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Florence, Italy
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Hotel very cold, mainly for travelers and English tourists. Set to receive weddings and ceremonies, the room where we've been enough, but the towels for the shower very worn and one of ascigamani was even completely dirty. sincerely in the area you can 'get better, even though the area is not' purely tourist

Was this review helpful? Yes 1
stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am sorry you felt the hotel was cold, but I really do not understand what you mean by ‘mainly for travelers and English tourists’. We do not distinguish between any type of guests, and we have many foreign language members of staff working in the hotel to cater for the many foreign tourists... More 

London, England, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

There was a problem with my credit card. I had an email from booking.com to inform me that the card i had used to secure my reservation had been declined.Fair enough so I telephoned ahead as i initially thought that the email may have been sent fraudulently.Oh no when the receptionist i conversed with at the King Charles hotel told... More 

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stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review It is hotel policy in this, and most hotels, to have a valid credit card to secure a booking. When your credit card declined, we then sent you an email to ask you for updated details and I am not sure why you consider this to be wrong. Unfortunately the updated card details also... More 

Portsmouth, United Kingdom
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We got this on a LateRooms.com booking, was apprehensive when we saw exterior facade but friendly family run hotel with extremely helpful staff. Room spotlessly clean, good breakfast, only £35 for 1 night for 2 of us b&b. Thanx for a great stay.

Was this review helpful? Yes
stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review Cleanliness and service are very important to us, and I am glad you enjoyed your stay at the hotel. More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Allocated an adjoining room without being advised, then the adjoining room was occupied by a young family. Walls & door so thin could actually hear normal conversation, let alone small child awakening on the hour every hour. No interest from hotel staff at 04:00am when we finally gave uo trying to sleep and left!

Was this review helpful? Yes 2
stephendegiorgio, Manager at The King Charles Hotel, responded to this review

Thank you for your recent review I am sorry that you were disturbed by other guests, but I cannot find any record of you mentioning this to the reception staff during your stay. We would have been more than happy to change your room if you had let us know about the noise from the other room. More 

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