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Railway Hotel

Preston St., Faversham ME13 8PE, England
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48 reviews from our community

Traveler rating
    12
    23
    7
    3
    3
See reviews for
4
18
6
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
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  • Any
English first
  • All months
    (48)
  • Mar-May only
    (9)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (9)
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Colchester, England, United Kingdom
1 review
1 of 5 stars Reviewed 6 days ago NEW

Recently stayed at this hotel and it was not a very pleasant experience. The manager/owner was one of the most unhelpful rude person I have met ! The rooom was over heated,(no control over the radiator) so we had to sleep with the window open. The bathroom had no blinds or curtains only net curtains with a direct veiw out... More

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TheRailwayHotel, Owner at Railway Hotel, responded to this review

All hoteliers will know there are bookings that should never have happened and this was one of them. The question of the spare bed was 100 per cent the guests mistake. The booking notes clearly show no demand for that extra bed because the bride who booked the rooms stated that she was OK for the beds to be pushed... More

Kington
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I must first say I primarily chose this hotel for the price and the exceptionally brilliant location for the station (ignore the map, the station is literally across the road from the station entrance!), and it was my first proper visit apart from a change of trains to Faversham. After arriving by bus from Canterbury (the number 3 bus from... More

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked 2 rooms last minute for a friday night stay as myself and 2 workmates had to stay overnight in faversham to complete a job. Have to say what a gem of a hotel this is for the price. From the moment i made the booking i recieved a phone call from the manager Cath who kindly put an extra... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 15, 2014

We stayed for 2 nights in October. Friendly welcome and room was all we needed. Although a little dated and tired looking the room was clean with great storage and the bed really comfortable. There was plenty of tea, coffee hot chocolate etc and these were filled daily.and the free WiFi was excellent. A bit of an issue with the... More

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Senior Contributor
35 reviews 35 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 21, 2014

Room was very large but in desperate need of a make over especially the bathroom was very disappointed with that!!! Room no3 was quite noisy with traffic and pub customers till early hours! Didn't bother with breakfast as there is a really nice weatherspoons down the road, some lovely quaint restaurants to choose from too Even though I wasn't impressed... More

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london
Contributor
14 reviews 14 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 7, 2014

We had a really warm, friendly welcome, although staff were rushed off their feet because the hop festival was on. The room was great, - very clean and comfortable and had a relaxed, homely feel. Breakfasts were great - especially the locally made sausages - definitely not made of cardboard or MDF! We would definitely love to go back! The... More

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Bexleyheath, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stayed here for a couple of nights in August, staff were friendly and helpful, room (no4) was lovely with triple aspect windows, plenty of complimentary tea coffee and biscuits and linen changed daily, shower room adequate for a short stay, there was loads of storage space as its a large room, which includes a sofa. A little pricey as breakfast... More

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London, United Kingdom
1 review
5 of 5 stars Reviewed August 27, 2014

I stayed in this lovely hotel in July for a weekend, when i visited friends in Faversham. The staff are very friendly and welcoming, the room was clean, plenty of complimentary tea and coffee. They clean your room and change your towels every day. You have to pay extra for breakfast (£6), but you get an excellent full english, cereals,... More

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Otley, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 5, 2014

We stayed at this hotel several years ago. When we knew we were returning to Faversham, we had no hesitation in booking it again as we'd had an excellent stay. However, this time we were very disappointed. At £80.00 per night, not including breakfast (and payable on arrival), we felt our room was overpriced, given its condition. The bathroom was... More

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Andrea K, Manager at Railway Hotel, responded to this review

Dear Kay W Thank you for your recent review. Your complaint was fully justified. We were shocked to read it and couldn't believe it at first as cleanliness is of paramount importance to us all at The Railway. Immediate investigation proved your point. Further inspections revealed other problems with the same member of staff who has been dealt with appropriately.... More

Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 1, 2014

Overall the hotel served its purpose. The staff are by far the best thing about this hotel, helpful and friendly. The food in the hotel restaurant is also very good value. The rooms are of a good size, however very noisy - for example you can hear every door open/slam shut, and even feel yourself moving when people move around... More

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Additional Information about Railway Hotel

Address: Preston St., Faversham ME13 8PE, England
Phone Number:
Location: United Kingdom > England > Kent > Faversham
Price Range (Based on Average Rates): $
Number of rooms: 7
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Also Known As:
Railway Hotel Faversham, Kent

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