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New Beach Holiday Park - Park Holidays UK

Hythe Road, Dymchurch TN29 0JX, England
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New Beach Holiday Park - Park Holidays UK
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567 Reviews from our TripAdvisor Community

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Dymchurch, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Having owned a holiday home at New Beach for some time my partner and I decided it was time to 'up-grade' to a larger, more equipped one. I did however approach this with a little trepidation as in the past the after sales service left a lot to be required. How wrong could I have been! As my partner was... More 

Helpful?
Thank 101bridgetmary
Joe P, Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

on behalf of the sales team at new beach, I would like to say a huge thank you for your kind words - we are delighted that you enjoyed your experience and look forward to seeing you soon. Kind regards Joe and the sales team More 

Canterbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Went to purchase a holiday home today was helped by Shona Hills who was very professional and helpful. Shona and the team couldn't do enough for me and my family so thanks to New Beach I look forward to using my newly purchased caravan. Many thanks one satisfied customer.

Helpful?
2 Thank Peter W
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your kind review and we are glad you found our staff helpful and professional. We look forward to welcoming you as a new owner to New Beach. More 

Brighton, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 10, 2015

October Half term week stay. Beautiful caravan, close to amenities and to the lovely Neptune Pub. We had a great time, the kids enjoyed it, lovely beach, excellent local attractions, and good entertainment in the evening.

Helpful?
Thank Richard L
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your review. We are so pleased you enjoyed your stay with us and hope to welcome you back to New Beach Holiday Park soon! More 

Folkestone, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 15, 2015 via mobile

We booked in for a long weekend.. I Cannot fault the location but as we live only 20 miles away we knew what we where getting. What I can fault it the condition of caravan 113. The interior was dated and looked tired to say the lease but the smell of the caravan will be hard to put into words... More 

Helpful?
1 Thank EddieODP
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your review. We trust the issues were reported to reception and dealt with appropriately. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 13, 2015

I thought that this was some sort of joke, first of all there was no where to park when trying to check in, the reception office was disgusting and stunk but we let it slide, then we were told that we had to park our car quite a distance from our caravan, we explained we had a new born with... More 

Helpful?
1 Thank Adz N
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

We are sorry you felt unable to stay at New Beach. We trust this was reported and appropriate action taken. More 

Guildford, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed November 7, 2015

I booked a last minute break so I had a reasonable price which is why I decided not to make any complaints at the park. However, the caravan was old and had not enough shelf or cupboard space. It had been cleaned in a hurry because I had to dispose of some smelly half-full take away cartons which were left... More 

Helpful?
1 Thank Graham M
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your comments. We are sorry you had issues. Had these been reported they would have been rectified. Apologies again More 

Chatham, United Kingdom
1 review
4 of 5 stars Reviewed November 4, 2015

Loved the Entertainment! but the caravan left a lot to be Desired but It was nothing that we could not put right. Enjoyed the Local towns and would suggest seeing the RAF memorial at Caple le Fern as it is restful and lovely.

Helpful?
Thank Carol K
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your review. We are glad you enjoyed your stay and the areas facilities. More 

Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 4, 2015

would not book again as the caravan was full of black mould, sheet on put u up bed had blood, lip stick, pee stains, and dead insets on it. the cleaning was not good, the microwave still had food all over the in side. one of the mattresses had mould all around it and could not be used. it was... More 

Helpful?
1 Thank Darren W
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

We are sorry you found cleanliness issues. We trust this was reported to reception and the cleaners returned and rectified the issues. More 

Rochester, England, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

Booked a 3 night break for the Halloween and close of season weekend. This is the 3rd stay this year booking through park holidays and booked a last minute cheap and cheerful deal. When we arrived I was extremely surprised at the condition if the bronze budget caravan we had booked it was great the complaints. The highlight if the... More 

Helpful?
Thank Rachel S
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your kind comments. We are glad you enjoyed your stay. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 2, 2015 via mobile

We stayed here for 2 nights and put whole experience was very unpleasant. The caravan had black mould in, no heating, stains on sofa, pubic hair in the bed. States fully equipped but everything is either broken, dirty or few of. The lady serving breakfast was still wearing her pyjamas and slippers!! There was a huge pool of blood near... More 

Helpful?
3 Thank Yasmin J
ParkHolidaysUK, General Manager at New Beach Holiday Park - Park Holidays UK, responded to this review

Thank you for your review. We are sorry you found some areas disappointing. We trust these were reported and rectified. More 

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