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Sutherland House

5.0 of 5 186 London Road, Deal CT14 9PT, England
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Sutherland House
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Sutherland House
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42 reviews from our community

Traveler rating
    25
    11
    3
    1
    2
See reviews for
8
18
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newmarket, Suffolk
Contributor
11 reviews 11 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I just had a 2 night stay on the 20th and 21st February. There was nothing wrong and there is nothing I could really suggest as an improvement. Very warm and friendly greeting from Gary when we arrived. The large clean and tidy room was very comfortable and I slept well both nights, which is unusual, I... More 

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Waterlooville, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a friendly place the room was lovely clean and tidy, we would certainly stay here again. The breakfast was lovely as nothing was too much trouble. Ideal location for Deal and Dover castle. There is also a good weatherspoons close by for evening food and if you want something nicer then there is plenty of choice

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Yorkshire
Top Contributor
95 reviews 95 reviews
38 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 10, 2015

A lovely small hotel/guest house. Rooms are well decorated and the house is well presented. Good sized beds and plenty of facilities in the rooms, though not easy to find everything! Guide to room is in a drawer and the tea making facilities in a wardrobe.Good shower room with excellent power shower and super toiletries. Room was a little cold... More 

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Lincolnshire
Contributor
14 reviews 14 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 3, 2014

We only had a one night stay but the beds were very comfortable, my only complaint was my sister snoring!! It was great to have a bath after a long day traveling. Had to play hide and seek for the hospitality tray and rang down in the end. It was in the bottom drawer of the chest of drawers. Good... More 

Was this review helpful? Yes 1
2 reviews
5 of 5 stars Reviewed September 28, 2014

We found Sutherland House as a last minute booking. On arrival we were made very, very welcome. With ample parking for the rooms available we were given all the neccasary information and allowed to 'get on with it'. The room we were given was large and airy, the toilet / shower room was very good and the shower wonderful. The... More 

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Chelmsford, United Kingdom
Top Contributor
53 reviews 53 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 13, 2014

We had to visit Deal for a funeral and came across this place on the internet. What a lucky find! The owner Gerry met us at the door and greated us and escorted us to our room. The decor throughout is in keeping with the age of the property and is beautifully presented. Everything is in perfect order and the... More 

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Upminster, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 29, 2014

Stayed in the ground floor room. First thing we noticed was the musty smell. The decor was tired and dated and headboard was stained. En suite was compact with a low basin suitable for wheelchair users. There were only three pots of long life milk left for two people. Comfortable bed and traffic noise did not disturb our sleep.

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Worcester,PA
Top Contributor
53 reviews 53 reviews
12 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed August 7, 2014

Recently spent a week indulging myself in this hidden gem of a hotel. The owner Gerry was always there to make sure all is well and his excellent staff keep everything running so well. I was so well taken care of during my stay. Everything was totally immaculately clean and the only thing I needed to ask for was a... More 

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GKNH, Owner at Sutherland House, responded to this review

HOW KIND! This lady was sheer pleasure to look after! More 

Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 3, 2014

A very enjoyable stay in a beautifully furbished hotel. The room was clean, conformable and very nicely decorated. Breakfast was very tasty, with good quality ingredients used. The owner was very helpful and accommodating, even offering us a choice of two rooms. Overall very impressive.

Was this review helpful? Yes 1
Milton Keynes, United Kingdom
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed July 22, 2014

We stayed at Sutherland House en route to the ferry at Dover. We had planned to arrive around 9.30pm but due to an earlier accident on the M25 followed by torrential rain, thunder and lightening on the drive down we did not arrive until after 11pm. We telephoned the owner to let him know of our delay and he had... More 

Was this review helpful? Yes 3
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Additional Information about Sutherland House

Address: 186 London Road, Deal CT14 9PT, England
Location: United Kingdom > England > Kent > Deal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sutherland House 5*
Number of rooms: 5
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Also Known As:
Sutherland House Deal, Kent

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