We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 6 Deal hotels

Sutherland House

5.0 of 5 Hotel   |   186 London Road, Deal CT14 9PT, England
Hotel amenities
Sutherland House
Ranked #3 of 6 hotels in Deal
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Deal
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Write a Review

27 people have reviewed this hotel

Traveler rating
    16
    7
    2
    1
    1
See reviews for
4
11
1
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Hitchin, England, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

I stayed for two nights here and what a gem it is. Gerry the owner is very helpful and a great host. The off road parking will be an added bonus on my next trip down in the car! It is only a short cab journey from the town, station and sea front. I look forward to my next stay... More

Was this review helpful? Yes 1
Havant, Hampshire
Contributor
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 13, 2013

Well-furnished, large room on ground floor. Comfortable bed. Some road noise all night which would affect a light sleeper. Good, strong shower in very small cubicle. Nice residents' lounge. Charming period breakfast room but breakfast itself merely satisfactory. Welcome somewhat brusque. Over-priced for what it is and where it is. Next time we'll stay at the Royal.

Was this review helpful? Yes 1
GKNH, Owner at Sutherland House, responded to this review

I am surprised and perplexed that this review was allowed to contain a reference to another Deal hotel I am sorry the guests were disappointed but as the two hotels offer vastly differing properties and services, it cannot support direct comparison. it is good that a small town such as ours can offer variety in its hotels. More

London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 11, 2013

We stayed here on on 6th May 2013. The welcome and check in were pleasant and efficient. The room was well appointed and very clean. Everything was in good working order and a lot of care and attention to detail was evident. The bed was very comfortable and the bathroom had a shower with good pressure and a bath. Breakfast... More

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 18, 2013

We recently stayed here for one night, i could have stayed longer!. The hotel is tastefully decorated and spotlessly clean with a warm homely feel. Breakfast was excellent, with plenty of choice and very good coffee! Will definitely return later this year!!

Was this review helpful? Yes 3
London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2013

Recently stayed here for one night with my husband and we couldn't fault anything. We thought the hotel and furnishings were very beautiful and the bedroom had all the mod cons for small hotel. The choice of food at breakfast was excellent, even for a vegetation. Would certainly recommend.

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2013

I recently stayed at Sutherland House for a few days while working in Deal , and am very pleased that i did so. The house is tastefully decorated , very clean and well kept , and has a very pleasant and comfortable feel to it . The room was also very comfortable with every amenity supplied , the bathroom was... More

Was this review helpful? Yes 1
Derbyshire
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 30, 2012

First impressions pulling up to the hotel were great, however stood on the door step whilst the owner checked I had really booked in I felt like I was an inconvenience! In my room I struggled with the internet conection so i phoned him for advice.....he said read the guest manual. I then phoned again as I thought the room... More

Was this review helpful? Yes 1
GKNH, Owner at Sutherland House, responded to this review

I'm happy this customer was pleased with the hotel but naturally concerned with the impression formed of me. On check in I asked the guest to wait in the reception hall (as I always do) to check the room booking,type, special requests etc.This took less than 1 minute and I personally took the guest to the room and explained door... More

Hassocks, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 7, 2012

A very enjoyable and relaxing stay (three nights). Extremely comfortable, spacious rooms and a superb breakfast. The guest house is pleasantly situated and the location is a great spot for travelling in all directions.

Was this review helpful? Yes 1
Maidstone, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2012

We only stayed one night but the accomadation was very comfortable and the service could not be faulted. We would stay there agian without doubt.. The breakfast was first class. We will reccomend this Hotel to all of our frieds.

Was this review helpful? Yes 1
London
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 1, 2012

We stayed one night in August and found the hotel to be clean and comfortable, the host was charming and friendly.. Even when I changed my mind about my choice of room it was changed with no fuss at all. Lovely breakfast with lots to choose from.

Was this review helpful? Yes 1

Been to Sutherland House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sutherland House

Also Known As:
Sutherland House Deal, Kent
Address: 186 London Road, Deal CT14 9PT, England
Location: United Kingdom > England > Kent > Deal
Amenities:
Free Parking
Hotel Style:
Ranked #3 of 6 hotels in Deal
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sutherland House 5*

Owners: What's your side of the story?

If you own or manage Sutherland House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Sutherland House to your Saves list