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The Port Arms

10 Beach Street, Deal CT14 7AH, England
The Port Arms
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27 reviews from our community

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Traveler rating
    4
    8
    2
    2
    11
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6
9
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (27)
  • Mar-May only
    (7)
  • Jun-Aug only
    (9)
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  • Dec-Feb only
    (3)
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Broadstairs, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Food was good, service was poor. Lunch arrived on a lump of wood, totally pointless, it is the quality of food that matters, not the presentation on a chopping board. Better served on a china plate. Previous reviews a bit of a worry, even at lunch time.

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Crawley
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 23, 2015

Stayed on the Friday night of a Bank Holiday weekend, £85 - everywhere else was booked. Jokingly concerned when I read the previous reviews - this is a traditional pub, bar staff warm and friendly - it is very clean, tidy and decent was room 2 I stayed in. Naturally B&B rooms over a pub are not going to have... More 

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Westgate-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 19, 2015

Went out for a drink with friends, The pub had a great band playing and the atmosphere was amazing. This was until the band had finished and what I assume was the Landlady got very aggressive and refused to pay the band, her language wasnt just blue it was almost black and at one point she even threw a chair... More 

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Travelers are raving about these Deal hotels

Margte
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed May 18, 2015

After an excellent night watching an amazing band at the Port Arms, I can honestly say I have never been more appalled at the behaviour of a grown woman. The landlady, after refusing to pay the band, decided to throw a chair at the lead singer which very nearly hit me in the face. She was very aggressive and rude... More 

Was this review helpful? Yes 4
Ramsgate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 18, 2015

The Landlady is a tries to take advantage of musicians. Tries to get you to play longer than agreed and then refuses to pay up. Never been so insulted in my life... We had a chair thrown at us at one point. Unless you like being insulted, under payed and threatened, I would give this one a miss.

Was this review helpful? Yes 5
Canterbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2015

17th of May. Witnessed the land lady verbally abused people in the pub, this came to a head when she decided to throw a chair at one of the band members, this was over her refusing to pay a band there arranged fee. I have never seen anything like it. The police had to be called it was awful. I... More 

Was this review helpful? Yes 1
Darlington, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 17, 2015 via mobile

after an evening watching a band, which were brilliant I might add, I witnessed them leave UNPAID by what I can only say was a psychotic landlady!!! She refused to pay them even though the whole bar were chanting "pay the band" they had all just witnessed the show and the after show the landlady was putting on! I use... More 

Was this review helpful? Yes 4
Stansted Mountfitchet, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 14, 2014

On arrival we had a friendly greeting from the staff on duty, we were shown to our room, which is above the bar. The very loud thudding music was turned off at 11.30pm, and the very noisy customers left. The mattress was very uncomfortable, with the springs sticking into us, the pillows were lumpy, we got about 2hrs sleep. The... More 

Was this review helpful? Yes 5
Coventry, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 23, 2014

We originally booked a 2 night stay at the Port Arms but soon decided after our first night we would like to stay another extra day, which they were able to do. Fantastic room with a view that did not disappoint. Never had a problem with noise other than the passing traffic. Cleaned everyday and replacement of toiletries and refreshments... More 

Was this review helpful? Yes 2
Canterbury, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed August 17, 2014

£80 for a double room with a sea view and more complimentary toiletries than your average hotel chain... Breakfast was very good and plenty of it.. full english, fresh fruit, cereals, yoghurts and a huge pot of tea.. Yes you can hear noise from below and neighbours so take ear plugs. We will be back for sure. thank you.

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