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Stansted Guest House

3.0 of 5
Parsonage Road | Herts, Takeley CM22 6PU, England
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Stansted Guest House
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Ranked #16 of 16 Takeley B&B and Inns
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64 reviews from our community

Traveler rating
    4
    12
    4
    5
    39
See reviews for
7
24
13
7
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
  • All months
    (64)
  • Mar-May only
    (13)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (17)
  • Dec-Feb only
    (16)
All months
1 review
1 of 5 stars Reviewed 2 weeks ago

Please stay away from this place! After 15 years of customer service and a lifetime of traveling, I have never encountered a more arrogant, condescending joke of a man in my life. We booked over the phone and yet after searching for 35 minutes I eventually called to ask for directions, he refused to tell me exactly where the location... More 

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Wroclaw, Poland
1 review
1 of 5 stars Reviewed March 3, 2015

The owner has no manners at all and treats the guest with contempt. The guy is rude and laughs in your face. I made the booking on booking.com with credit card and got a confirmation that room was booked. Upon arrival the rude guy asked me what am I doing there and what do I want. When I told him... More 

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Drunen, North Brabant, Netherlands
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 12, 2014

I rang them around 10 pm because I was running a late and was going to be there after 11. The guy at the phone told me: 'bad luck', no way of getting in or getting any money back. What a joke of a service. Stay away from this place!

Was this review helpful? Yes 2
Stalis, Greece
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 1, 2014

Our plane was delayed and we couldn't get inside because check in is 16.00-23.00 like in army, so we spend the night in airport, although we had pay for it!!! Next morning Roy (evils and liar's name) didn't let us in and said come at 16.00 because he can not do the check in due to some woman is not... More 

Was this review helpful? Yes 2
Hersonissos, Greece
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2014

This place is horrible! Very dirty rooms and specially bathrooms! We could NOT expect any worse service. The check-in time is 16.00-23.00 ANY second later or earlier than this time they do NOT let you in even if they are there and do nothing. The just lie to your face. Breakfast do not even think to pay! It has simply... More 

Was this review helpful? Yes 1
Woodbridge, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 8, 2014

I have seen that some guests have been disappointed. All I can say is that we have always had very good service here. It is true the owner has strict rules but this suits us very well. We have always been picked up promptly on arrival back at Stansted even when our flight was delayed. We recommend it as a... More 

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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 15, 2014

DO NOT STAY HERE>.... Unfortunately (or perhaps expectedly) my flight with Ryanair was delayed which mean that we did not land until 23.30. After my conversation with the owner earlier that day, it was clear that he would not let us in after 23.00. This caused us several problems: 1. We were stranded late at night in Standsted, without accomodation... More 

Was this review helpful? Yes 1
Gothenburg, Sweden
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 11, 2014

I'm so terribly disappointed with how Stansted Guest House treat their guests. It's only money for them, no customer service is given. When I arrived at the Guest House a lady started to check me in, and I was told by Booking.com that they would refund me the creditcard fee of 5 GBP since I wanted to pay cash upon... More 

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
5 of 5 stars Reviewed July 22, 2014 via mobile

Clean, convenient, friendly and charming. Stay at a lot of hotels for business purposes, so a guest house made a nice change, really pleased I picked this one as it was more homely and relaxed and the staff and owners made us very welcome and nothing was too much trouble. Had a transfer to the airport and help with our... More 

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Scotland
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

I was worried about staying after reading all the bad reviews but we had a very pleasant stay. Warm welcome from the lady owner, who gave helpful advice on where to eat and how to get to airport. Car park. Didn't have breakfast as was leaving early so didn't have to pay for it. Comfy bed and clean room. Hot... More 

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