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The Broadway Hotel

The Broadway, Letchworth SG6 3NZ, England
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119 Reviews from our TripAdvisor Community

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Traveler rating
    29
    45
    25
    13
    7
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22
36
13
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (119)
  • Mar-May only
    (31)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (27)
All months
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Not the most modern of hotels it has to be said however surprisingly good. The external facade will bring back memories of the 1950's and good how it has been retained. Old sash windows in the modern bedroom. The room was good clean tidy and comfortable but was noisy as overlooked the main street. The shower had to be tamed... More 

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UK
Level Contributor
70 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay here every time we visit Letchworth. The rate is fair as this is not a five star hotel but it is definitely comfortable. Checking in is usually quick with payment on arrival. Whilst the staff are efficient, they have never been friendly or that welcoming. Even when ordering drinks at the bar it all feels too much of... More 

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Lithuania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed there for one night, on a Saturday. After booking the hotel I emailed them asking for an earlier check in time and the affirmative reply came within the hour. The room was clean and tidy, with some basic snacks and a kettle. The choices included regular tea and instant coffee, as well as fair trade (!) hot chocolate... More 

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Hampshire, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 14, 2015

We stayed here last Saturday night, for a one night stay. Check in was terrible, we were left waiting for quite some time whilst the correct member of staff was found to check us in. The decor in the upstairs hotel area is very tired looking & needs a revamp. The bedroom decor was similar, our small double room was... More 

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Dover, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 3, 2015 via mobile

A three night stay here was made very comfortable by the charm and hard work of the people. They went the extra mile to make sure we were all comfortable and well provided for. Not a modern hotel, the rattling windows and bottle delivery/collection woke some of us in the early hours, but that was more than made up for... More 

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Brighton and Hove, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 31, 2015

We stayed here for a friend's wedding recently. The venue and restaurant was great - and the food was lovely. Staff were all very friendly and accommodating. The hotel however was very basic (we paid around £65). The bed was very soft and uncomfortable, we overlooked a main road which was very noisy, the hotel sign (which was directly outside... More 

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St.Albans
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 31, 2015

Stayed here for my best friends wedding and the rooms were comfortable and clean. What really made the impression though was the staff; they all seemed to enjoy working there and their service and helpfulness was excellent.

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Wolverhampton, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 14, 2015 via mobile

Only stayed 1 night, because original hotel had wrong dates booked. The room was clean and spacious. Unfortunately it overlooked the front, a little noisy at times and draughty. The cavery was average, and not much choice on main menu.

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Letchworth, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 29, 2015

I went to the steak night and the food was excellent. Very friendly and helpful with my elderly father. A fantastic evening with family. Even though they were very busy Staff had time to assure us the meal would be no longer than 20 minutes, and they delivered it within the 20 minutes. One fault the disabled entrance was opened... More 

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BroadwayHotel, Manager at The Broadway Hotel, responded to this review

We're over the moon you enjoyed your meals and the service our staff provided. Our steak nights have become very popular so we're glad you didn't have to wait long to receive your meals. Thank you for your kind feedback and we will look in to how to resolve the problem of guests using our car park side entrance door... More 

Walkern
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 8, 2015 via mobile

Went as a couple for Valentine's evening to watch a live show and took advantage of staying the night . Room was large, bed comfortable and had a nice en suite. Room on the whole was clean but there where a couple of things that could have been given more attention to detail, like the kettle. Food, which we pre... More 

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