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Mercure Letchworth Hall

Certificate of Excellence
Letchworth Lane | Letchworth Garden City, Letchworth SG6 3NP, England
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1 room 1 guest
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Mercure Letchworth Hall
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858 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (176)
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London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed here to celebrate the birthday of a friend. We had booked this hotel as a spa break and were looking forward to relaxing in the daytime & then an evening out. The most important thing to note about this hotel is that it is not a spa hotel. It is a hotel next door to a leisure centre... More 

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Norwich, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel was clean and the breakfast was nice, the staff are friendly. We had our evening meal at the hotel in the bar. Limited choice and a little pricey for a bar meal. A walk in to Letchworth takes about ten minutes

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Bath
Level Contributor
128 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Although we were in a room as far from reception as you could get and overlooking a car park, it was really quiet. Room was well equipped and wifi worked I regret to say so had to do some work. Bathroom was large and clean and bed was extremely comfortable. Had a snack in the bar as I had eaten... More 

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Stevenage, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago

Went for afternoon tea, not the best. The sandwiches and scones were lovely, but no effort made with the cakes, fruitcake, lemon coffee and carrot cake all just squares cut from a slab you would buy in the super market. Was a nice setting. Will not return, had better afternoon tea.

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MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Littlelinny Thank you for taking the time to post such a candid review following your recent visit for Afternoon Tea. I must say that your comments surprise me. We have over 300 people every week come to the hall for afternoon tea and we get many letter, emails and reviews from people saying how much they have enjoyed it.... More 

Wales
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a few days break. We were on a coach party trip that included a visit to Bletchley Park and Duxford Air museum. I must admit that I had some trepidation about the quality of a hotel etc., that would cater for coach parties. My concerns were completely unfounded! The Hotel Mercure at Letchworth was excellent. Impressed by... More 

Was this review helpful? Yes 1
MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Carole W What a lovely review. I am delighted to read that we exceeded your expectations when you came with your coach tour. I will be passing on your kind comments to the team as I know that they also like hearing such lovely feedback, it makes all their hardwork worth it. We look forward to welcoming you back... More 

Ipswich, United Kingdom
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Check in took an hour.luckily we booked an afternoon tea, which was ok, but after it room still not ready. Staff very helpful but this place is overpriced with the bar very expensive.i upgraded the room and it was basic so overall disappointed and looked forward to this break so much

Was this review helpful? Yes 1
MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Simon Thank you for taking the time to post a review following your recent departure from Mercure Letchworth Hall. I would like to offer my sincerest apologies for the length of time it took you to check in on your day of arrival. I have been speaking with the Front Office Manager on this situation and she is currently... More 

Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife was bought afternoon tea as a birthday present and luckily she took mw with her. We enjoyed the selection of sandwiches and cakes in the loveliest of surroundings and the staff couldn't have been more helpful. It really cheered us up on a rainy day. We shall definitely visit again,

Was this review helpful? Yes
MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Paul Please wish your wife a happy belated birthday from myself and the team here at Letchworth Hall Hotel. I was delighted to hear that you and your wife were able to celebrate her birthday and that you enjoyed your visit to us. I do hope that we can see you both again soon. Kind Regards Lisa Lisa Kearney... More 

Ringwood, United Kingdom
Level Contributor
8 reviews
3 of 5 stars Reviewed 2 weeks ago

We felt it was very overpriced. To include breakfast meant paying an additional £30 a day and it wasn't table service even, it was buffet. The en suite was tiny. In order to fit the sink and the toilet in and allow the door to open, the toilet seat was set into a 'cut out' of the counter top so... More 

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MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Fizzi0 Thank you for taking the time to place such a candid review on tripadvisor following your recent visit to Mercure Letchworth Hall Hotel. Your comments with regards to breakfast are a bit confusing, yes we do have a buffet service but the buffet is over 18 ft long with a wide variety of food with the aim to... More 

London, England, United Kingdom
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here mid-week with another couple. I found all the staff to be very friendly / welcoming, even when just passing them in a corridor. The bed was so sumptuous / comfortable, and the room generally was bright, spacious and well appointed. I had a sausage sandwich as a bar snack. Priced at four pounds it was very reasonable, tasty... More 

Was this review helpful? Yes 2
MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Winston, Thank you for taking the time to post such a wonderful review following your recent stay at Mercure Letchworth Hall Hotel. I was delighted to read your comments, especially those regarding the food. I am in agreement with you about the sausages and its a daily battle with myself to not have one of those sandwhiches. I was... More 

Bedford, United Kingdom
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think this was our 6th or 7th stay - we meet up here with friends and have also stayed as a couple, we always have had a lovely time. Friendly staff on check in and nice to be remembered from previous visits (sorry I didn't get the receptionists name but we checked in about 1.00 pm on Sunday). We... More 

Was this review helpful? Yes 1
MercLetch, Manager at Mercure Letchworth Hall, responded to this review

Dear Lisjj Thank you for your review, although you are part of the family now after all of your stays. It is lovely to welcome you back time and time again and to see that you contunue to enjoy all of your stays with us. However, I would like to offer my sincerest apologies about breakfast on Monday. We had... More 

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